In the past I dreaded the checkout . Scan and go has changed all that... so much easier now .

I like Sams there's several things I like to get there that Costco does not have and it's close to my house but they're changing the way you check out. If it ain't broke don't fix it!!! LEAVE IT ALONE!!! read more

Sam's club had everything we needed plus some It is part of our every 2 months bulk buying We got baby formula which is priced cheaper here than the other big warehouse stores We were also prepared for the pay as you go which was seamless No line - no problems read more

I go to this Sam's occasionally. The store is very busy, and the parking lot is always full. But I have never been to any Sam's that was not busy. Very nice store with great deals. I like the clothes section you can get some good deals on clothing. Great prices on prime steaks, pork and chicken. The pastries department is very good. The only issue is you must buy a lot of cookies or a very big pie. Too much for two people. Same thing with the fruit department looks good but you have to buy a lot of fruit. Good selection of TVs, very large TVs at a great price. The pharmacy is good, my husband uses this location and always has good service. If you want a low-price lunch, go here for the hotdog or pizza combos with a coke. You cannot beat the price. Plus, the pizza and the hotdogs are very good. They can have long lines at the counter to order the food. Sometime the line goes a little slow. The fuel station has the lowest prices in town for gas. read more

Sams Club - Halloween time at Sam's Club - Wholesale Stores Near Me - Fort Worth, Texas

Scan and go is so crucial to my going to Sam's. I go in. Scan my stuff. Pay for it online....and walk right past everyone who either wants to or can't do S&G. Great! Once you learn S&G. You won't do anything else read more

i put a curbside order in and showed up, checked in. I'm in the car with my daughter waiting and 30 minutes go by. I finally see an employee bringing an order out, of course not mine, and let him know my situation. He says he'll take care of it. While I'm sitting waiting impatiently, another car pulls into the spot in front of me and their order comes out within two minutes. The employee comes out with an order, of course not mine, but another customers order and didn't even acknowledge me or let me know what's going on. Finally 40 minutes later I get my order of 8 items. I called multiple times while waiting in the car and no answer. What's the point in having curbside pickup? so they can push you to the side, forget about you, make your blood pressure boil, ruin your day! I would recommend never putting in a curbside order and also never going to this store. Their service sucks. read more

So they have decided to get rid of cashiers. So you must give them your info and use your phone. And what about does that don't have the ease? The line is 30-45 mins. And they treat you awful because you "resist"?! And I need a receipt for the business. Nope. You on your own. We needed more cash registers not less ppl to help you. Many ppl leaving their carts full because the system doesn't work! Lady got pulled over cause she was "stealing". Sorry the system doesn't work. Just ridiculous!! read more

10/10 experience because of the very nice employees that genuinely made my day gotta leave em 5 stars

Absolutely the worst Sam's club store I have ever visited. Totally unorganized with one station to check out credit card customers. I will never return. If I could go lower than one star I would. I think I will join Costco instead. read more

the customer service is great but the cafe is horrible, i waited 30 minutes in line to order food and there was 3 employees in the back talking and barely preparing pizza while there was hardly any pizza in the display case & there was a lady in the register doing all the checking out till finally one of them decided to come up to help with the long line. I don't know if this will be read by them or improve anything but just thought i'd give a heads up. read more

Since recent changes check out lines are extremely long and chaotic. I asked an employee when the process will be improved. She replied "It's fixed". read more

Terrible shopping experience! Sams decided to redo the store and it's terrible As of June 2025!They made the checkout lines longer by removing registers so there's only a set of two!!! No way to purchase FOOD unless download app...or buy item when purchasing your items but no one tells you that. No signs anywhere. Canceling membership and will not return. read more

Always has what I need, easy in and easy out. Thank you so very much. So glad to have such a great place available

Sam's on Bryant Irvin I was lucky enough to encounter JEANNA, she is the true meaning of customer service. I was having trouble with my card working at the gas pumps, Jeanna made sure everything was in working order before I went back to the pumps. When I was convinced the art of quality Customer Service was lost with this newer generation along come Jeanna. read more

Sams is great I love the app everyone should use it. I don't get why people are standing in like when they can easily scan and go. Maybe they like standing around. read more

Well Sam's is getting trickier. I went in for one item and wanted to renew my membership . When I checked out, no option to renew. But I got an email later that night had renewed for an increased membership fee. read more

"major failure in customer service" "less than 1 star"....zero fits sams located on bryant irvin, fort worth. i provided my online receipt -assistant manager margarita requested to look thru my emails when i informed her that i did not get refunded $57.00. -i never received my refund via email, it took 4 trips 2 the store, to finally get a refund in the form of a sams gift card -supervisor jair stated the sams doesn't give you refund in a gift card form only that they email a e-credit /card, or credit your credit card back, -whereas assistant manager stated they can refund via a sams gift card -customer service did not provide me with receipt to show they emailed me a e-card, assistant manager stated that there was no way to provide receipt -rosita at customer service desk, stated they do not check membership upon entering the store because no management was around and they didn't care who entered, nor could they do anything about who entered the store -why are we charged membership fees at bryant irvin location when they do not check 2 see if you have a membership card ? read more

Im forced to put one star even though CAFE deserves zero. This location has really lost its touch. They used to have crew members who smiled and actually made food thats worth it. Now, its lack of portions and the snobby attitudes. If you dont wanna be there dont be there. This berry sundae is the second one ive got that really its not even half a cup. i put my spoon in and its a big hole in the middle. They used to fill it up. Thats the point of the lid. No point in wasting plastic lids if you dont fill it up. The cafe members themselves were all careless and said they wouldnt fix the problem. Wont be going to this club anymore. Westworth village club is way better than Bryant irvin rds club. Hired nothing but slouches. read more

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Good store a little unorganized. But for the most part I haven't had any major or significant issues with this location. read more

Sams Club - Sam's club - Wholesale Stores Near Me - Fort Worth, Texas

You carry everything I need normally, but I'm having trouble using my EBT card. I wish you made it easier to input your EBT card

I absolutely love shopping at Sam's I have been a member for a very long time. Although I'm not impressed with the management staff at my preferred location. I don't understand why they constantly move items from one place to another causing members to have to go look for or ask for help locating items that were in particular spot just days before. But nevertheless I'm sure I'll probably continue shopping there. read more

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This store is so unorganized and cramped compared to other sams stores. Then I wanted to purchase a camera and that was an ass whipping . First had to take a slip of paper to register and then someone had to go find camera which took a good 10 mins all the while holding up one behind us. Really ??? Come on let's figure out a better way people to be able to purchase items such as this . I was not impressed at all ! read more

I went to Sam's yesterday and purchased 2 sets of wooden floor panels. Went back when I got off from work today I went to grab 8 more. Which was a part of the promotion. Upon leaving out the door on the second trip. I noticed that the price that was on the tag wasn't honored. So when I went to customer service. I talked to the employees who also confirmed that the prices were wrong. They handed the situation over to a woman name Kathy. I'm not sure if she was the manager or what. But she was determined to insinuate that I was a liar about what I paid the original time. And not that the price was completely wrong. I had just got off from work and wasn't in the mood to debate and argue with some that knows remotely nothing about how customer service works. Not only did she hurry up and snatch the wrong original tag. But she was quick to tell me what I paid for the first ones. And didn't honor what the price was today. Its a measly 16 bucks. That don't make or break me. But I will be buying the rest of my flooring this weekend from Home depot and Lowes. Because she was really rude. And really doesn't like her job obviously. She believes shes in the business of being right. And that's not how customer service works. read more

Sams Club - Wrong tags and wouldn't honor the price. - Wholesale Stores Near Me - Fort Worth, Texas

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This has always been one of my fav weekend happy sampling spots. Having a small household bulk doesn't suit me as much as the free food does. Lol On the other hand during the holidays with family events and special parties I can always get such a better deal here. Their contacts are much cheaper. Today I even got a free hearing test. Daniel the examiner was so polite and informative. Nothing like knowing my luv for listening to hip hop hasn't damaged my hearing... Renewing my membership today gave me an extra $15 and lots of bonus coupons towards my purchase. My special buy was a cases of Propel water for $9.01 each. Worth stocking up for those thirst quenching workout days... read more

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We have been using this Sam's club due to the current pandemic. My husband and I will order for curbside. My parents also use their safe senior time to shop for the things they need. I believe this store is a doing a great job during the pandemic to give customers a safe option to fulfill their grocery and household needs. read more

I'm not fan of Sam's rearranging the aisle compared to their previous arrangement. So much has changed here from last year, like they've upgraded their dairy, poultry section, and build a sushi area. My favorite part is their kiosk offering free stuff. * Sometimes their carts can be annoying because when you push it, it goes sideways so you'll have to keep correcting it before you hit someone else. * Parking lots at this place is crowded so be sure to keep your car ding free. * They sell good produce and dairy. I'm okay with some of their poultry compared to Costco. * Self checkout is the in-thing now with Sam's and I've had some issues on the past of their cashiers double charging me with an item. * Their hot dog (Nathan's Hot Dog) and yogurt ice cream is good and I highly recommend it. * They got good Wi-Fi here and mostly disabled friendly place. * The machine can scan your membership card via the Sam's Club app or if so, from Apple Wallet digitally. * They sell good quality clothing at this place. read more

This place is not disabled friendly. Very rude people. Think I would rather go to Walmart.

This Sam's Club location has the worst check-out customer service personnel. There is no accountability, especially since Nicole, one of the "Managers", is the one just standing around chit-chatting with the check-out staff and their friends that came to shop, while customers are waiting for the slow service on the check-out lines. I guess they do that so customers will go to the self-service checkout, and those lazy women don't need to be bothered working at all. I shouldn't complain, because after waiting for 10 minutes on Lorelei's take-forever lane, I went to the self-service line, and upon second-thought, realized I really did not need $60 of merchandise which I left at the register, so I actually saved money shopping here! Perhaps it is time to try Costco. read more

I go to your locations to buy what I need. I don't walk in the front door to be attacked by a line of commission salespeople for various vendors. I don't come to be strong armed in changing Electric services or Mobile phone companies. Stop it already or I will find what I need on line! read more

Terrible customer service. Manager would not come to door to talk with me. I was not aware they changed hours for Plus customers to 8:00 am. I've always shopped here at 7:00 am. I would have paid for the three cakes I ordered with scan and go, but nope, they wouldn't do that. Manager sent someone to talk to me, manager did not come to door. SAMs, train your staff to give better responses and hold managers accountable to respond to their customers. After today, I'm going to Costco! Bye! read more

A while back we changed from Costco's to Sams club. The reason was we were looking for a better choice of prepared food items. We didn't find a very good choice at all. Here's my story. A couple of weeks ago I bought a large box of Members Mark Jumbo Butterfly Shrimp. You wouldn't believe what was in the box, no shrimp. They had shrimp tails stuck in panko crust/ bread formed like shrimp, but no shrimp. I tried several ands all were shrimpless, what a fraud. I wish I could pick a lower rating that a one star. Beware of Members Mark prepared food items. read more

I've been coming to this Sam's Club since the day they opened. The service is always good and prices are about as good as you are gonna find around. Funny though, this Sam's is consistently about 5 to 10 cents a gallon cheaper than the Sam's on the Eastside near where I live. read more

As a little girl, I used to tag a long with my Grandparents to get a pretzel and a fountain pepsi. So, Grandma loves her pepsi and complains that pepsi has changed. I don't drink them that much anymore, but they do taste off. So she wanted to try coke. Coke in a can isn't good, fountain coke is better. So recently, I brought her home a mexican coke in the bottle. Her eyes light up and said "This is what coke tasted like when I was a little girl before they went screwing around with it" andd of course automatically wanted to know where we could get a case. Long story short, Sam's has them for $19 for 20 bottles. I'm really not a fan of gigantic stores, even though I can get lost for hours in here. I get a membership and then I don't go. Now Sam's has an app and you can fill our your membership, get your card, and take a picture all from your phone. $45 for a membership now. So I come for Mexican coke and pick a few things so I'm not just going to Sam's just for Mexican coke. Whether or not the bulk items like toilet paper will save us money in the long run isn't something I've looked into, but who knows. read more

I shop here at least once a week and I have a pleasant experience every time. It's always a quick in and out trip. I am excited to see the resetting of the store in progress and all the new items that they are bringing in. I normally don't use this pharmacy, but just recently I had to use them and I am considering making them my permanent pharmacy. The pharmacy tech and the pharmacist were very polite and professional. I was truly blown away by their service. read more

As you enter the store, you see a sign that states due to COVID-19 all Sam's employees are required to wear masks. Could have fooled me! I saw all employees with masks, but some did not have their noses covered at all, and some had the tip of their noses barely covered (you could see the top of their nostrils) while some would pull their masks under their chins, exposing their noses and mouths, when they would speak to each other or to customers. This was shocking to me and makes me wonder what the employees are doing when someone is not watching. I will never go back!! read more

Lindsey seemed busy but that's no reason to be rude. She asked for my name and phone# to give to the tire shop. I said they will need by order number but she said she only wants my name and number to give to the tire staff. She assumed that I wanted HER to look up my tire order and was not about to let me take up her time. The order is in my fiancés name, and my name and number alone would only confuse them without an order number but she was not going to listen to anything I had to say. That's rude. read more

Sam's Club offers low-priced memberships starting at $40 that include in-store perks like free health screenings; tire repair, car battery testing, and wiper blade installation; cheap prescriptions, contact lenses and eyeglasses; delivery and installation for big ticket items; and 24/7 technical support on electronics. The wholesale giant's large selection of discount items includes many bearing its Member's Mark label. Once you're a Sam's Club Plus member the eValues program gives even more convenience and value to Sam's Club Plus Members. eValues are customized offers and discounts that load directly on to your Plus you receive savings chosen just for you! It's easy. There's no cutting or keeping up with coupons or vouchers; simply bring your eValues item to the checkout to receive your savings automatically at the register.The eValues program is a exclusive benefit only for active Sam's Club Plus Members, eValues are special offers specifically chosen for you and electronically loaded directly to your Membership card. Redemption is automatic at the register when the cashier scans the products. The club was clean, well-organized, the membership ensures HUGE savings. Stocking up on paper products and frozen goods, and taking advantage of deals on home office supplies and other items that come in bulk. Sam's Club delivers substantial savings and perks to members in more than just the grocery and home goods areas. The superstore also offers discounted gasoline, electronics (along with installation, delivery, and 24/7 technical support), furniture, pharmacy services, vision testing, contact lenses, eyeglasses, photo printing, and select financial services. Health screenings, tire repair, car battery testing, and wiper blade installation are free. Members also receive an extra year warranty at no cost when purchasing a warranty on electronics with the Plus Membership. Online shopping is also possible. Multiple payment methods include cash, check, debit card, MasterCard, and Discover. My cart was filled with 38 items, including bulk quantities of paper plates, tissues, toilet paper, baby formula, diapers, dairy products, frozen meats, cereal, snacks, milk, and juice. The total bill came to $215.65, which was $28.43 cheaper than a comparable cart at Costco. I am big fan of wholesale shopping, especially at Sam's Club. We found that the departments featured a wide assortment of items and brands, including the in-house Member's Mark label. The delivery and installation services, extra year warranty, and 24/7 technical support on big-ticket items are big draws. We also dig the free tire repair and the big savings at the pharmacy; the free health screenings are an incomparable deal. You'd be hard-pressed to beat the store's discounts and services. read more

Stopped for gas and it was cheap compared to the area. Been inside and well, its a Sam's Club. Buy in bulk and load up, that's the story. read more

Always has what I'm shopping for and help is always offered. Juice is delicious, pillows are the best and meat selection always available. Great location. read more

This club used to be a 1-Star but they've come a long way, baby. They've moved the tires into the back, I assume, because now I can walk in there without the nauseating smell of strong rubber punching me in the face. I like that we no longer have to show our card to get in, too. The recent renovations in the back area are nice, especially the addition of a real sushi shop with Japanese chefs. The sushi is pretty good. The self checkout lines are especially nice for business owners. I'm in and out quickly. But for the love of god, PLEASE fix your Club Pickup or stop using it altogether. I've tried twice and it's horrible. I won't use the app again. Also, the demo reps are annoying. If I want to check out your Direct TV package, or try your hair straightener, I'll walk over to you. I want to shop in peace, so I find them very annoying. read more