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    Samuels Jewelers

    3.9 (26 reviews)
    Open 11:00 am - 6:00 pm

    Services - Samuels Jewelers

    Jewelry repair

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    You can tell there's actually diamonds in it now! Hehe, before and after.
    Jaime B.

    I dropped off my engagement ring to be repaired, it was my fiancée's grandmother's. They promised it in about 4-5 days. There was a severe crack in one of the bands, and it was 3 sizes too big. The jeweler did A FANTASTIC JOB!!! Beyond anything I would have imagined. The picture just doesn't do justice, but I seriously can't believe it is an old ring. You've restored the beauty and luster! THANK YOU!!!! If I could, I'd give more stars!

    My beautiful diamond ring

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    Photo of Geoff I.
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    10 years ago

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    Samuels J.

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    8 years ago

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    Photo of Juan M.
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    8 years ago

    Decent shop with great jewelry and prices. Staff was helpful and friendly. They also have jewelry for all members of the family.

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    12 years ago

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    11 years ago

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    Samuels J.

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    11 years ago

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    Samuels J.

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    7 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    12 years ago

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    Review Highlights - Samuels Jewelers

    When I brought my rings in, Omar helped me right away, even though he was working with another customer.

    Mentioned in 8 reviews

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    Kay Jewelers

    Kay Jewelers

    2.6
    (67 reviews)
    $$$$

    Do not buy from here. It is great having a warranty on your jewelry as long ad you have no life…read more If you don't have your ring checked every 6 months (no they do not send a reminder) it is not longer valid. So when my step father died, then I had surgery with a 6 week recovery then eye surgery then my father in law passed then I had to have surgery again as the other one failed with another 6 week recovery....i finally can get to Kay to get my ring checked. Too late. Oh and the diamond is chipped but we would be glad to replace it for your for $2,300 for S1. I have kept up my warranty for 24 years and now when my life goes crazy and I can't there they basically say tough. If you had come within the 6 months we would replace for free. No let me talk with a manager. Let me see what we can do. I said really? That's it? The girl just said have a good day. Very disappointed. So I took my mom's ring to Jared and yes I was past the 6 months and I said oh no did I bugger the warranty. They said it's ok. We will fix the loose diamond, just get back in October. Keep up the 6 month check, Basically same situation with two different outcomes. I know who I will continue to do business with. Not Kay Jewelers. Shame on them.

    I purchased several pieces of Jewlery and my My "Lifetime warranty", which cost extra, was not…read moreaccepted by Kay's Jewelers for a repair at Arrowhead for a wedding diamond set I purchased in 2016. To go there every 6 months for an inspection is UNREASONABLE! Horrible customer service. The thin blond associate did not even look me in the face today. Heltzberg Jewlers downstairs is my new Jewelry place! BTW, I became injured in 2024, hard time walking, and beat Breast Cancer 2025. Hence not reporting in to Kay's.

    Piercing Pagoda

    Piercing Pagoda

    2.1
    (17 reviews)
    $

    Don't even one star worth it. I bought yesterday a medal at the Banter by Dillar's at the Arrowhead…read moremall. I told the lady that was a gift for a friend and she said "since it's a gift I'm going to put it on gift box". I walked away for less than a minute to chase my baby and told the lady that I was coming back. When coming back, the lady hand me a bag with the gift box inside. I usually trust in people (not anymore, by the way). I hang the bag on my baby's bike with a double knot. And walk after her all the way to the other side of the mall. While she was playing, I untied the bag and pulled out the box from the bag to see the medal. Inside the box was another bag.... EMPTY! I came back as soon as I could and they said "I'm sorry, I'm the manager, I placed it inside the bag myself, we can ask for the cameras from the mall, I'll call you tomorrow". Well, since no one called me, I came back to the mall today. She wasn't there but the lady that was there called her and when hanged told me "she said there's nothing she can do, the medal isn't here, it left the place, there's no way to see the videos from the mall, maybe you can do a police report". I began crying, for the second time. The lady told me I understand, you paid $131, and I told her "I worked two jobs, and even with that I don't need or feel the necessity to become a thief, I hope whoever took the medal liked it or need the money, I'm crying because I trusted and just grab the bag instead of opening I front of them before leaving". Now, reading the reviews, I had not been the only one that experience that, so PLEASE, don't leave the place before been sure that you got what you paid for! I would never buy from them again or even recommend them, not even on my wildest dreams!

    Just bought, two sets of gold nose rings. The salesmen put them in a small bag/envelope with The…read morereceipt and taped it shut no possible way for it to fall out ( was not actually paying attention wether they both were put in the bag or not. Because he taped it shut I did not check anything till I got home. Once I got home there was one one ring that I purchased in the bag and the other was missing. Once again no way for it to fall out, but when I called they said he put it in the bag and I asked them to look to see if it was still next the the cash register or anywhere and was accidentally not put in. But nothing was done I believe he never put it in the bag. So $40 just down the drain for a product I didn't get.

    Samuels Jewelers - jewelry - Updated June 2026

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