Recall repair and oil change. Ended up with a tire purchase too. The service advisor was great…read more Even the manager stepped in to ensure I was getting helped. Work done timely and with photos. Reasonable pricing. Fast turnaround around. Why only 4 then? 3% charge if using credit card. Which most people do as who carries $600 around ? Many charge 3%. BUT here's my rub - No accounting - dealer claims I paid cash for the repairs and charged me 3% - that means they don't claim the 3% as income AND I can't claim the 3% as expense. My receipt does the repair work and cash paid - not the extra $60 for processing. Moreover they said the debit card is not subject to the 3% charge. Why? Same processing service. Finally - they don't tell you up front - which is something the service advisor should do out front. Heads up to the 3% or use debit card - or get the cash. I would have saved $60. Seems like a little bit it's really not. Bit not enough to lose more than one star

Absolutely terrible business. We were supposedly the first people to look at a Kia forte and right…read morethen and there we decided to get the car (on a Thursday, 7pm). Randolph was closed and so we only needed the bank's approval to get the car BUT they told us they would take the car back to get serviced/ detailed and it would be ready for us the next day around noon. The next day they call us back just to tell us they have sold the car to someone else!!! End of call they said they would call us back. Never did. We ended up calling them back and the next 1-2 phone calls they were running us in circles but this time telling us there was too many issues with the car and they can't sell it to us. Don't think about getting a car here unless you want your "purchase in progress" sold right behind your back.

friendly service, buy here pay here, easy to get financing, ask for Gabriel, bought a $2000 car…read morefrom him he told me he had inspected the vehicle in person and guaranteed me it was going to run for a couple of years without trouble, just came back from a vacation in Orlando, it's been few months sincey purchase and the car krrps running like a champ!!! thabk you Gabe you have earned my business forever

I cannot give this place any less then 5 stars. You know that creepy feeling when you walk onto a…read morecar lot..you know the one where you feel like there are 20 different types of prey ready to pounce? I do!! Thats why I absolutely HATE car shopping.....until now! Thats only because this is the first place I felt comfortable and confident. Rich and Tony are beyond the most genuine..understanding car salesmen I have ever met. They didnt show us cars we weren't interested in..they listend and delivered. Rich found a great vehicle for us and is looking for a second one. I felt confident enough, that I didn't even test drive. I just told him "Ill take it"! I did and I love it. Even left my ipad there and Tony and Rich both informed me. If you want honest service at honest prices.. Go see Rich and his fabulous team! You WONT be disappointed! !!

Don't ever buy a car from here, 1- when i went to buy the…read morecar there where mug in the trunk 2-there was no original key and they didn't mention until the purchase 3- I bought the car at daylight I didn't realize rear right taillight was not working correctly ( they didn't tell me that problems 4- second day my car's sound system stoped working 5- they give you empty tank and try to screw you over every penny

This place is a scam. You tell them what car you want and they come back with a completely…read moredifferent one. They become unresponsive when you say no. Give us this, give us that (this and that being documents so that they can run your credit a million times) yet they never can deliver. I'm taking my business elsewhere and filing a complaint with the Better Business Bureau. Rafa and Andrea - you are on notice!

After exhausting our search weeks on every internet site and 7 dealerships later we found the…read moreperfect car for my 17 yr old Son. I noticed Integrity Motors as I was driving and called right before closing. The owner answered and was so nice and willing to help put my Son in a good car within his budget. I went in the next day and James showed me the car he thought was perfect and a few others. This car was in perfect condition, newer than we expected with all the technology my Son wanted. The owner Jimmy gave us the best deal, so that it fit my Son's budget. I highly recommend this car company as they lived up to their name for us!

Family member purchased vehicle from Integrity Auto Group. Vehicle broke down day after the…read morepurchase. Turns out to be an expensive catalytic converter issue. This after being assured by dealer that all their vehicles are inspected for major issues. Stay away from this "dealership". By all appearances, they buy cars at auction, polish them up and sell the as is without any inspection. Buyers beware.

Stephanie (owner) was tremendously helpful to me when I had to prepare for my parent's house for an…read moreestate sale. I was very much a novice and felt overwhelmed. In turn, Stephanie talked me through the whole process and spent lots of time with me to answer my questions. I gained much knowledge and confidence, thanks to Stephanie. I highly recommend Stephanie and her team for providing a high quality experience. 5-Stars!

Michelle is shockingly rude. I would steer clear and avoid any dealings with her. Maybe I caught…read moreher on a bad day but her responses were distasteful to say the least.