This is the second time in two years that I hired Triton Appliance to fix a repair. The tech…read moresupport person, Vlad, was a pro as he replaced the oven igniter. Now I'm ready to cook a good meal! I received a follow up phone call from Mario to check on my satisfaction with the repair. I gave a big thumbs up. I highly recommend Triton for any home repairs.

Triton Appliance Repair has been my go-to appliance diagnostic company since the early 2020s, and…read morerecently I've had to ask them for their expertise in diagnosing multiple appliances across the spectrum (dishwasher, microwave, washer/dryer). Each time, they have exceeded my expectations in terms of speed of response, thoroughness of evaluation and explanation for the problem, and provision of solutions (whether it be replacing the appliance or seeking repair). I cannot recommend them enough. Shoutout to Mario for being a great communicator over Yelp and responding to each of my requests for a job within 30 minutes despite it being after hours sometimes. He also did a great job relaying questions and answers to and from our technician. Thank you Triton Appliance Repair team!

I have a 10-year-old built-in Thermador fridge that initially had a defrost issue--it was blowing…read morehot air and warming up. Vadym came promptly and fixed that issue with no problem. Later, I had another problem as the fridge started making an odd noise. Initially, Vadym suspected it was the compressor fan, but the issue persisted. This issue had actually been lingering for a long time, I had at least four or five other companies came to diagnose the noise issue, each offering different quick opinions--some barely inspected it and suggested immediate part replacements, others insisted the fridge needed to be pulled out (which is a big job for a built-in unit) and fix from the back of the fridge. But none felt confident, they all rushed to conclusions without a proper diagnosis. Vadym stood out by taking the time. He thoroughly examined the fridge and, when the issue persisted, he consulted his network instead of guessing. Eventually, he figured out the noise was caused by the condenser pipe and water pipe being too close, which caused vibration when the compressor kicked in. In the end, he fixed it. What I truly appreciated was his commitment, he didn't rush to a quick guess; he invested time, asked for input, and returned until it was resolved. I would highly recommend Vadym and Metro Appliance to others.

Alex was great! He was obviously very knowledgeable about our Subzero wine fridge, and explained…read morethe pros/cons of the "bandaid" fix we asked for (that is, fill with freon) vs. a much more expensive permanent fix. Communication was very fast and service was prompt. We have used Alex several times for different appliance and he has always been great - straight shooter with a fair price. Definitely recommend.

Faig is the owner and the technician too!! He is great to work with! He is honest, experience,…read moresubject matter expert in this field, the price is reasonable, service is excellent specifically on the urgency of my washer to fix. My LG washer was creating pool of water and it would not drain after washing. He ordered the draining valve part and communicate the price of the part and service so he can order and replace. It was an easy process. I also decided to change the moldy disgusted rubber part of the washer. I told Faig, what is the price so I said, let's do it! So, today he replaced the rubber and it looks very clean. He will give you tips to maintain the washer. This is my second time that I worked with Faig! It has been consistently excellent! Thank you Faig!!

We had a great experience with Faig at Master Appliance Repair. He came by within 1 day of my call…read moreto check out our broken washing machine, which was constantly stopping mid-cycle. Faig quickly diagnosed the issue and suggested replacing the locking mechanism, which he found online and ordered on the spot. After the part came, Faig came by and installed it, tested and confirmed that everything worked, and put everything back to how it was. Highly recommend Faig and his company for any appliance repair issues!!

Noel is incredibly responsive, knowledgeable, and reasonable. He has helped us diagnose an issue…read morewith a washing machine and with a dryer. He responds right away and both times was able to diagnose at the issue. Highly, highly recommend Noel!

Another great experience with Noel. Diagnosed a washer problem hot / cold water input value. Came…read moreby at appointed time, even included an ETA, then fixed the problem quickly for minimal charge. Each time I call him - he confidently explains what he can or can't do, offers useful tips about the appliance and skips all the what ifs and any related nonsense. He follows through every time and billing is quite reasonable! Thank you - again - Noel! Highest rating *****

Responsive and quick service. Easy to work with…read more Had a refrigerator that was not cooling. Not a good for a frig. They diagnosed a coolant leak and fixed it without any problems. They could have fleeced me and replaced a compressor, but they did what was needed. I appreciate the honesty.

Be very careful with this company. I paid $70 for a diagnosis and was told my compressor was dead…read more They quoted me $5,571 for replacement, so I got a second opinion, and the compressor was not the problem, it was a couple hundred dollar safety switch. What bothered me most was that when I questioned them, their explanation kept changing. First it was the compressor, then an "open line," then a high-voltage breaker issue. That is not a diagnosis I can trust, or a diagnosis based in true process of elimination testing to arrive at the core issue. I've been running a restaurant for nearly 20 years, and I've seen this pattern many times before: jump straight to the most expensive repair. In my experience, this felt like either incompetence or an attempt to oversell a job that wasn't needed. I will never use them again, and I strongly recommend getting a second opinion before approving any HVAC work from Next HVAC.

Kudos to Jimmie. I had great service from him 2 years ago on an appliance and contacted him today…read morewith a problem on another machine. Jimmie asked me questions online and over the phone about the problem and the machine and had me try a few things. He was very honest about the odds of one potential solution solving the problem on my old machine. I appreciate his honesty and his responsiveness.

We called Jimmie out this week for the second time - this time was for our dryer. It was no longer…read moreheating up. Jimmie arrived on time with everything he needed to get the job done. He diagnosed the issue, fixed the broken part, ensured everything else was working well, and even went above and beyond to notice that the vent system was not installed correctly at first by the home's previous owner, so he fixed that too. Fast, reliable, knowledgeable, friendly, reasonable service cost... basically all the adjectives you want to see in a Yelp review. It's helpful to know a skilled technician to rely on!

My LG dryer stopped to work and I made an appt for a service call for the following day. Alex came…read moreon-time and texted me his arrival time prior to coming. The diagnosis was fast. Alex provided a clear timeline and quote for the fix. We eventually decided to buy a new dryer given the current one is already at its 10 year mark. And Alex proposed to waive the service charge!

Frustration doesn't truly capture my feelings for this company. They have a technician named Alex…read morewho continuously calls the day of the appointment and cancels claiming some catastrophe has happened and I give the benefit of the doubt and then he cancels on his rescheduled date. Absolutely unacceptable as I'm trying to run a business and provide reliable service to my tenants and this company only makes me look bad. I spoke to the office staff and they apologized but the end result is still the same, I cannot do business with this company anymore.

The drain pump motor burned out on my wash machine and my clothes were sitting water. I called…read moreEugene on a Saturday morning and within an hour he was replacing the drain pump motor. I appreciated how fast he was able to help, especially on a Saturday. The cost was very reasonable and I was happy we chose his service. Eugene is very kind and professional, answered his phone on a Saturday, kept me in communication on his arrival time and had my wash machine working in under an hour. Highly recommended!

My dryer stopped working, called Eugene and he came same day right away. He found the problem and…read morehad the parts already with him to fix it. Everything was done very quickly and smoothly. On top of that he was very reasonable with the price and a good down to earth man. Thank you for your service Eugene!