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    San Diego Self Storage

    4.8 (16 reviews)
    Open 9:00 am - 5:00 pm

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    8 months ago

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    San Diego Self Storage

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    13 days ago

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    9 months ago

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    7 months ago

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    1 year ago

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    San Diego Self Storage

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    3 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    Tyler C.

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    4 years ago

    I just rented a storage unit this month at the Encinitas location and the service was excellent. The staff all very helpful.

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    5 years ago

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    7 years ago

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    Tyler C.

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    6 years ago

    Great rates very clean facility and excellent customer service. Easy access great location.

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    9 years ago

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    Tyler C.

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    7 years ago

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    Tyler C.

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    8 years ago

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    Ask the Community - San Diego Self Storage

    Review Highlights - San Diego Self Storage

    Allie and the team at this location really helped us out in a tight crunch and couldn't have asked for better service!

    Mentioned in 2 reviews

    Read more highlights

    Carlsbad Self Storage

    Carlsbad Self Storage

    (203 reviews)

    $$

    Had an amazing experience here the process is very easy and fast . Sarah was super friendly and…read morehelpful and made my move so easy and stress free. She took the time to explain everything in detail I highly recommend this place !

    I had everything I own stolen from two separate units…read more I stored my belongings here for over 20 years, paying roughly $40-50k over that time. In the end, about $50,000 worth of my property was stolen from my two units, including irreplaceable items from my late father and grandparents, original artwork, and a career's worth of work samples (50+ snowboards). Their cameras only cover the outside of the buildings. Other storage facilities advertise interior cameras as a safety feature; this one doesn't have any. The front gate regularly allows multiple cars to pass through with one code entry, and the building doors themselves don't require an entry code or are usually propped open - essentially, anyone can enter the property and the buildings with zero verification that they should be there. Their website and payment system make you re-enter your payment information after you've already entered it and clicked confirm. I spoke to them about this numerous times, explaining that it's confusing; no retailer ever makes you reconfirm a purchase. Their response was that they didn't want people double-charged. I'd much rather be double-charged than robbed blind. Read into this however you like, but only my wife, myself, and their staff knew I had these units. I generally came midweek/mid-day and was careful not to leave anything of visible value in the hallways. My units were across the building from each other, and there was no obvious way for someone to know which units to target. My theory - and the detective on my case agreed it was plausible - is that I forgot to confirm my payment on their website one time, sending my unit(s) to pre-lien status. I paid the moment I got the notice, but the damage seems to have already been done. The thieves went through every single box in one unit, but stopped a third of the way through the other, leaving thousands of dollars of stuff untouched. Why? It's almost like they were told to stop for some reason. Maybe after a payment was made? When I reported my theft to the front desk, one employee was genuinely shaken, but the manager had an unmistakable "oh, sh**" look and showed zero surprise that I'd been robbed. To make it worse: insurance requires receipts and proof of ownership for decades-old belongings, much of it from people no longer alive to help me prove what I owned - capped at $5,000 on a $50,000 loss. Two decades of trust, gone. The place looks nice, but not everyone has a nice experience. I left one star, I wish I could leave less.

    CubeSmart Self Storage - Loaded storage, 10x20

    CubeSmart Self Storage

    (17 reviews)

    Sorrento Valley

    We rented a storage unit here and it was great! Our unit was curbside (I think all units here are),…read morewhich made moving in and out very convenient. It is very secure, and seems really well run. Everyone in the management office was helpful. If we ever need storage again in San Diego, we'll be going back to CubeSmart!

    This company and storage facility is terrible. Do not store your belongings here. I had a break-in…read moreat my storage unit, and the company was awful in responding and helping with the situation. This response was led by the district manager, Frankie, and the vice president, Dana, in late October 2025. It took two months to speak to either of them upon request, and the issue had to be escalated. There's email documentation of my requests to speak with them from Ron and Aza, both of whom work at the facility. I also have video footage from when I first witnessed the break-in. One of the employees was so appalled that he offered to help me pick up the pieces while on the job. Ultimately, I wanted to know what the company would do about the situation, as I did not feel comfortable making payments after the break-in. I expressed the damage caused and the effects of poor management. This company is a poor representation of customer service and care. Legal action is pending because I've visited their facility multiple times and seen the gate open after hours, compromising security. They have terrible surveillance and none in the hallways of the storage units. It's very poorly run and managed. They seemed to care little about the break-in. My experience with Frankie was disappointing; she was insincere about my situation and did nothing to resolve my needs. The same applied to Dana, who sided with Frankie after filing a complaint and disregarded my concerns entirely. I regret storing my belongings here and plan to leave as soon as possible. My advice is to avoid this company. Dana did nothing but support Frankie during our call after I took more time out of my day to explain the discrepancy. She claimed to be seeking a resolution but offered absolutely nothing. The only thing she did was side with her employee, which is unfortunate. This has been the worst display of customer service I have ever witnessed. She had nothing to offer for a resolution. This matter was escalated multiple times, and I filed a complaint against Frankie for her poor display of customer service and utter insincerity in the way she spoke to me. Now my complaint extends to both Frankie and Dana for their poor customer service and care. This company ought to be ashamed of itself. Dana actually said, "you can move out if you want." Such a terrible display of customer service. Stay away from this place.

    San Diego Self Storage - selfstorage - Updated September 2026

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