Had an amazing experience here the process is very easy and fast . Sarah was super friendly and…read morehelpful and made my move so easy and stress free. She took the time to explain everything in detail I highly recommend this place !

I had everything I own stolen from two separate units…read more I stored my belongings here for over 20 years, paying roughly $40-50k over that time. In the end, about $50,000 worth of my property was stolen from my two units, including irreplaceable items from my late father and grandparents, original artwork, and a career's worth of work samples (50+ snowboards). Their cameras only cover the outside of the buildings. Other storage facilities advertise interior cameras as a safety feature; this one doesn't have any. The front gate regularly allows multiple cars to pass through with one code entry, and the building doors themselves don't require an entry code or are usually propped open - essentially, anyone can enter the property and the buildings with zero verification that they should be there. Their website and payment system make you re-enter your payment information after you've already entered it and clicked confirm. I spoke to them about this numerous times, explaining that it's confusing; no retailer ever makes you reconfirm a purchase. Their response was that they didn't want people double-charged. I'd much rather be double-charged than robbed blind. Read into this however you like, but only my wife, myself, and their staff knew I had these units. I generally came midweek/mid-day and was careful not to leave anything of visible value in the hallways. My units were across the building from each other, and there was no obvious way for someone to know which units to target. My theory - and the detective on my case agreed it was plausible - is that I forgot to confirm my payment on their website one time, sending my unit(s) to pre-lien status. I paid the moment I got the notice, but the damage seems to have already been done. The thieves went through every single box in one unit, but stopped a third of the way through the other, leaving thousands of dollars of stuff untouched. Why? It's almost like they were told to stop for some reason. Maybe after a payment was made? When I reported my theft to the front desk, one employee was genuinely shaken, but the manager had an unmistakable "oh, sh**" look and showed zero surprise that I'd been robbed. To make it worse: insurance requires receipts and proof of ownership for decades-old belongings, much of it from people no longer alive to help me prove what I owned - capped at $5,000 on a $50,000 loss. Two decades of trust, gone. The place looks nice, but not everyone has a nice experience. I left one star, I wish I could leave less.

Great storage unit facility that has great deals on specific units. Great value for the cost with a…read moresecure location. Always people going in and out of there which also makes it feel safer. When buying my unit, they were very accommodating and let me pick which unit I wanted. No problems with mold, rodents, or humidity which other places have problems with. I would definitely recommend!

Mayra was a absolutely amazing, UHaul totally messed up my order and I was left without a unit…read more Mayra talked me of to the ledge, called to check on my reservation and reconfirm and was so sweet to help me find the best unit and promotion to help me out as I'm going through divorce.

Monica and Jose were very helpful in getting me set up with a new storage unit!…read more Super polite and friendly staff, well maintained facility. Gate code required for access. All units are on the first floor!

North County Self Storage has been excellent. Monica made the entire process fast, easy, and…read morestress-free. She helped us figure out the right storage size, answered all our questions, and got us signed up in just minutes. She's knowledgeable, personable, and truly great to work with. The facility is very clean, well-maintained, and the units are surprisingly spacious. Even the non-A/C units feel comfortable and climate controlled. If you're looking for storage in North County and want a smooth experience with great customer service, I highly recommend them.

I've stored here for nearly a decade. Why? Because they are the best. Extremely secure and…read moreincredibly clean with well-kept grounds. To top it off, the staff is friendly, helpful and knowledgeable.

I went to another storage facility, that was so horrible, the on-site person was MIA, and the call…read morecenter was not helpful. (I'm not going to name names, but the cube did not seem too "smart!" Immediately cancelled the contract. Just started randomly calling storage places. DONT GO ANYWHERE ELSE! This place is really the best. Real human in the office, super helpful and place is immaculate. Don't be fooled by National chains. This is superior in every way.

I recently moved my storage unit from Public Storage in Carlsbad (which I would strongly caution…read moreagainst) to Encinitas Self Storage, and so far, I'm very happy with the change. One of the biggest advantages is their full-year price guarantee. I was told that rates only increase once a year--and at a modest, low percentage--so far, that has held true. It's refreshing to find a storage facility where you don't feel like you're being taken advantage of. The staff are helpful and professional across multiple locations, and the reviews that led me here seem well-deserved. Self storage can be a racket, so I'm grateful to have found a place that's fair, transparent, and customer-friendly. If these practices continue, I would confidently recommend Encinitas Self Storage.

So easy to work with, getting a unit same day was a breeze for us!! They are really friendly in the…read moreoffice.

Respect and gratitude to the staff and managers at San Marcos Mini Storage on Bent. They are…read moreservice-minded and professional. Recently, I've been decluttering and organizing in my units. They've stopped by to bring water, ask if we needed anything, and showed their willingness to provide more quality service. It's a well-run, safe, and secure property. We had up to four vehicles parked along the aisle while we dragged everything out, sorted for trash, donate, and recycle. Other tenants and Mini Storage staff were generous and understanding of our slightly chaotic workspace. Thanks again,

It's been a year storing my stuff with them. Today I gotta move out and want to say thank you to…read morethe staffs for doing their job at best. The facility is safe and clean. I've never had any issues with my storage or stuffs in there. The best part is how consistent is the price. They offer 1 year price guaranteed and even after 1 year, the price will go up just a little bit and it makes sense. Unlike the other places that would increase the price just within less than a year. I would recommend this place to anyone who looking for safe and clean with reasonable price.

Richard helped me out they are so nice and helpful here, Jayden the manager is also so helpful and…read morekind!

Smart SELF Storage is a very good place to Storage your tools or whatever you need to Storage…read more It's save and economic

This storage unit place is awesome! Great people running it, lower prices than elsewhere, great…read morelocation near freeway and avoiding Encinitas blvd in summer for everyday in and out. This business runs like a family with a caring couple running the biz: they look out for our business for better units to pull our truck into, they paint and dial their units before a new customer takes over, and they'll reach out if I left something out near my unit. This storage unit is great for businesses and it's common to see regular workers there tending to each of their products daily. We'd never look anywhere else!

Thank you Loyal Customer of over 7 yrs! For Sonya and Erik…read more When is is okay for managers to harass and threaten customers? Sonya was out if CONTROL w/her POWERTRIP. Said my car was "blocking the way." Confirmed w/customers car was "not" in the way. I ask her to " leave me alone" and I would comply with her request once finished. Sonya responds " I don't have to." (Begins mentioning a complaint I made about other customers involving them moving their car). Sonya THREATENED to "EVICT" me w/ " 2 days to get my stuff out." Erik then confronts me to tell me "to leave, this is PRIVATE PROPERTY." Just paid them $160 day before. Thank you Sonya and Erik for your excellent customer service! Especially during this difficult time with COVID! The lack of respect and boundaries from Sonya is deplorable!! She has never been friendly, nor her lovely husband. They need to reevaluate themselves before they ATTACK their customers.