I had an appointment scheduled for my extinguisher maintenance, I called a few days before to take…read morea 1pm appointment on the parking lot on 22nd and capp, the guy was not there, we called and he said that I never had an appointment and he will not be here until 3pm. What a waste of time, as I am running a business and had to take one hour off to take care of that matter . When I took my appointment, I told him if he needed my phone number and name, he said no need. He was having a kind of "I don't care attitude" on the phone . so We went to international fire on Pennsylvania st and were served professionally and immediately

Bay Hill responded quickly, got the requested job done, and were accurate in their quote. I will…read moreuse again.

We have worked with Eric for 20 years at our building. Recently, we upgraded our fire alarm and…read morewere required to install horns in each apartment. Eric worked on time and efficiently to complete the job. He was kind to the tenants throughout as it necessarily upset the whole building. We passed our final inspection on our first try job well done.

I highly recommend Emergency Systems Maintenance! We have been using Eric for 12+ years and I…read morecouldn't be happier with the service that Eric provides. His professionalism, prompt responsiveness, patience in explaining things and knowledge of what is needed to be in compliance is invaluable.

I can't say enough good things about Aura Fire Safety and their customer service. Our restaurant…read morerecently had an ANSUL emergency, and they immediately told me they would send a technician out to inspect it. Luckily, they were already working on another project right down the block, so they arrived very quickly. Kim, who was my main point of contact, kept me updated the entire time -- from quotes to procedures and next steps. From this experience alone, I can tell they truly care about their customers and provide a very personal touch, which is rare these days. Thank you to Kim, Ben (owner), and the entire crew. You guys are awesome!

Yes, you did lower the price after seeing that my system only had two sprinklers. But then you…read morecharged me double that amount to replace those same two sprinklers heads and screw in two new ones. You're calling that "emergency repairs"? Again, you told me it was required for compliance -- which is misleading. As I tried to explain to you over the phone, my insurance requirements state that a qualified individual or company must inspect the automatic sprinkler system at least annually, and in accordance with local Fire Marshal requirements, to ensure the integrity of the system. That's it -- no mention of spare parts or emergency repairs for a two-sprinkler system. From what I understand, San Francisco follows NFPA 13 and NFPA 25, which require a spare sprinkler head box only when a system has more than 20 or up to 300 heads, depending on the standard. For systems under 300 heads, the requirement is typically a minimum of six spare heads -- and none of that applies to a system with just two sprinklers. I'm really disappointed that you tried to spin it this way and push unnecessary charges by misrepresenting what's actually required.

Mike Diaz Very…read moreimpressed with Bay Area Fire Protection Prompt Professional Mechanical installation of fire sprinkler systems design, engineering for commercial/residential projects leaving a nice clean jobsite

Bay Area Fire Protection was very fast to respond and was able to come out the next for a last…read moreminute fire extinguisher inspection. Their service call was on time and quick.

After a kitchen accident, Steve (the principal) showed up next day for an inspection. He put…read moretogether a staged recovery plan starting with the lowest cost solution, which he was confident would work. It ended up working perfectly and no more steps were needed. The work was done over the weekend and they had to come back for a 2nd visit, but didn't change their initial quote

I recently had ServiceMaster perform some remediation for two cases of water damage from an…read moreupstairs unit. Hector came to perform the estimate and oversee the work and was very attentive throughout the process. The work was done quickly and they happily worked around my schedule and interacted with Farmer's insurance directly to avoid unnecessary back and forth.

I can't recommend Michael and Morningstar highly enough. I needed a small sprinkler relocation for…read morea remodel -- my second one due to a miscalculation -- and after calling around, the going rate was the same everywhere: four-hour minimum, $1,050. Michael had great reviews and could come out sooner than the rest, so he was my first call back. But when his price was the same, I told him I just couldn't afford it again and thanked him, hoping to find someone willing to work with me to waive the 4 hour minimum for a 2 hour job. He completely surprised me. He texted back offering to walk my plumber through the job himself -- and then called in the special parts for me. No charge. Who does that for someone too cheap to hire them? Michael is a genuinely good guy, and the next time I need sprinkler service or anyone I know needs it, he's going to be my first call and recommendation.

We cannot recommend Morningstar Fire Protection and Michael enough!…read more Michael came through for our community in an incredible way -- taking on a massive job for 50+ homes (and counting!) and delivering with efficiency, professionalism, and lightning-fast turnaround. What started as an urgent situation quickly turned into a huge success thanks to his responsiveness and expertise. Out of the many sprinkler inspection and certification companies we reached out to, Michael was the only one actually licensed for ITM -- and that credential makes all the difference. His knowledge, attention to detail, and ability to get things done the right way set him apart from everyone else in the field. The quality of service has been absolutely top-notch, and he's earned the appreciation of literally dozens of extremely happy customers across our neighborhood. Everyone who's worked with him has said the same thing: Michael is reliable, knowledgeable, and a pleasure to work with. Truly, I've never seen our neighborhood slack channel agree on something so unanimously. If you need fire protection or sprinkler inspection work done -- especially something time-sensitive or large-scale -- don't waste time calling around. Morningstar Fire Protection is the clear choice. Thank you again, Michael, for your outstanding work and dedication!

If you've seen the O'Grady trucks around San Francisco and wondered about their service, wonder no…read moremore. For years, they have been my go-to plumber, and I've recommended them to my entire family. Every single time, we have received incredible service with exceptional results. In a world where true value is hard to find, O'Grady delivers. Their estimates are fair, their work is impeccable, and their recommendations are spot-on. The end result? Free-flowing drains and problem-free plumbing. I can't recommend them enough. If you need a plumber who won't just fix the immediate issue but will offer solutions to prevent it from happening again, this is the company. O'Grady is excellent, their service is amazing, and they have my highest recommendation!

Really dangerous people. I was driving my motorcycle in San Francisco and their van was behind me…read morefollowing so close they nearly rear ended me at a stop light. As I drove on they started revving their engine and coming up on me fast and I pulled off to the side hoping to let them by before they ran me over. They swerved to a stop in the middle of the road a mere foot from me blocking me against the curb and rolled down their window to start yelling at me and telling me I should be scared. When they saw me reading the name on their van the driver told me he didn't care and he works for himself, so I assume he's the owner of the business. I would seriously discourage anyone from letting these guys inside their home.

Honest and fairly priced. I had three plumbers come look at two issues and he gave a reasonable…read more(not cheapest or most expensive) on a pipe repair. The other issue I had people quoting 300-700 but Steve just figured it out and fixed it for free with minimal work. Shows he really understands common home plumbing problems and won't have you spend random amounts of money for unnecessary jobs. Will be my go to guy

Fast answer on an evening, and very helpful! Will absolutely call them again with a plumbing…read moreproblem.