Fast, Honest, Friendly…read more I tried too hard to find the location: it is immediately across from Guess in the Outlet Mall parking lot (if you go to park in the 'Blue' restricted parking spot for Guess shop, you'll be right at the repair trailer's location - it's a parking lot kiosk.) - But don't let the minimalist facility fool you: I got immediate service with a friendly and honest appraisal of my truck's windshield damage. Within minutes I was able to get back to my day with confidence I wouldn't be seeing my windshield blossom into a giant cracked mess. Thanks Gabriel! (No, I wasn't compensated in any way for this review - just really happy to have found an upstanding, good, easily accessible place to get my rock chips fixed. And to warn people not to drive back-and-forth along the various access roads trying to find a big, blue, building when it was right in front of me the whole time had I actually stopped at the Guess main parking lot entrance and turned to face the parking lot.)

Took my vehicle to William at the San Marcos outlet location and he did a great job. I had a pretty…read moresize chip with a chunk of glass missing. He was very honest and upfront with everything.

Max at DentPunch did an awesome job…read more He came out to my workplace in Austin and repaired a dent on the right front door of my 2025 Ford. Since it's an aluminum panel, I wasn't sure if it could be fixed without paint, but he was able to remove the dent completely using Paintless Dent Repair. The whole repair took about an hour, and you can't even tell there was ever any damage. The best part was the convenience. I called him one day, and he was at my office the next morning. He showed up on time, explained everything, and worked right in the parking lot while I was at work. I didn't have to file an insurance claim, there was no repainting, no body filler, and no Carfax history from the repair. If you're looking for a mobile dent repair specialist or hail damage repair in the Austin area, I definitely recommend Max at DentPunch. Great communication, professional service, and excellent results.

Max really puts the punch into Dent Punch! Max came out to my house and was very professional and…read morehonest. Max really is an awesome PDR technician he took care of 2 vehicles for me and I couldn't be more satisfied with his work. After talking with him you can really tell he takes a lot of pride in his work and will do the absolute most to make you satisfied with the repair. I would recommend Max to anyone looking for HIGH quality dent repair service. This guy knows what he's doing and really is in it for the customer satisfaction which is rare to find these days. Thanks for coming out and taking care of us Max will definitely be using him in the future!

Quality Control Non Existent. The Collision guys don't check and verify their completed work! I…read morehit a Deer about 2 weeks ago and brought my 2026 GMC Sierra Denali into Chuck Nash Collision Center for repairs, since that's where I bought it from. I didn't inquire how long I would be without my truck and just left it to them. Liz was very helpful and kind, but that's the only positive thing there. I informed them that I bought the paint sealant package when I bought the truck and they (the Dealership) put it on the day I bought the truck. They asked for the Receipt for proof, understandable. I informed the Collision Center to call the Finance Manager, because he (Ian) would have the receipt. I actually thought it was a Ceramic coat, but Ian told me it was a special sealant package for an extra $1,000 plus. Anyway, when I picked up the truck the Driver's door made a sound coming from the hinge area like something was loose, I thought it a tool left behind in the door, but Liz informed me it sounded like a loose hinge. I explained that sound to Liz and she witnessed it as well. She asked me to come back on Monday since they were about to close in an hour. She never informed me about the Special Sealant package and what they did about it, but I found out it wasn't reapplied. The Right Hand Doesn't talk to the Left there. Because when I talked to the Finance Manager, Ian and he told me he'd take care of it, but the Collision Center never called him. Now, I have to go back AGAIN on Monday, spending more time (40 min. drive one way) and gas money to have my truck fixed like it should have been the first time! Now, the Collision Center and the General Manager won't return my calls to coordinate a time to bring my truck in! I thought us Americans learned the history of Quality Control after WWII. Also, to me this appears that the Collision Center does a Half ass Job the first time and prays the Customer won't notice their mistakes!

I took my 2018 Honda CRV for repairs after I had been hit from behind at a red light. Took four…read moremonths for parts to come in, and another two months for them to realize my car was a total loss. I'm giving three stars because of their lack of communication. I was the one initiating all conversations and calling for updates. Also, they had a total of 6 months to realize my car was a total loss, and I was not aware until I had to call them and then they delivered the news. I have been making car payments on a vehicle I wasn't even driving, that's frustrating in itself. I understand with COVID-19 that parts took awhile to come in, but the lack of communication when parts did come in and how late it took to get the ball rolling to start on my vehicle is no excuse.