I just called to get my Toyota Sienna 2006 towed from Danville to Dublin. Calling 3 other places prior to San Ramon Towing, San Ramon had the best pricing being cheaper by more then $100 then other tow companies. Best of all they were in time and the tow truck driver was nice enough to troubleshoot the car getting it to start. Instead of a tow they just charged for a jumpstart. Great service, quick response, and overall great experience. Would use them again. read more

Driver showed up on time. My car needed a jump and I was concerned about making it home and the driver was kind enough to follow me home to make sure I made it. Thank you! read more

I called this company for towing service. I gave my info and started waiting. Called them after 30 mins. The dispatch lady said she could not get the complete info because we got disconnected. Asked the same questions again. And i answered the same questions. She said she is sending the car now 30-45 mins again. I called her after 30-40 mins to ask where the driver is. She said she can not reach the driver. She said i can call other companies close by. It would be at least another 30-45 mins :) If you want to wait on the shoulder of a freeway for an hour and a half and get nothing but BS, pls go ahead and give them a call! read more

I had a dead battery today and needed a jump. I used my AAA coverage and San Ramon Towing was dispatched to me. Mohammad was very friendly and courteous, and I was back on the road within 5 minutes! read more

I had a dead battery so I called San Ramon towing to come out and jump my car. They came out quickly and Keith got it started in no time. He was pleasant and made sure that the car wouldn't have any issues driving it to the shop. Very professional and I will use them again if I ever have any problems. read more

Today it's rare to encounter GREAT workers who are pleasant, caring , engaging, competent, & go above & beyond. Sat when my car broke down In Pleasanton GARY handled my tow to Fremont. He was all the above & more! We chatted about all kinds of things beyond just my car. He was super knowledgeable & genuinely cared about taking care of me & my daughter . We felt safe & in good hands. When I experience great customer service I make sure to let management know. Give him a raise he deserves it & is an absolute asset to your company. read more

Great friendly experience with a knowledgeable and kind tow truck driver! Fast service on a Sunday afternoon

well it finally happened to me! i had to get my car towed for the very first time. unfortunately my car just died on me while i was driving it in san ramon. right as it happened i freaked! i tried to start it again but no luck. i immediately threw on my hazards because i was no stuck in the middle of the road. my luck i just passed an intersection but i was to late. right away a young kid asked me if i needed help and i took him up on the offer with no hesitation. we had to push the car back to get out of the road and back into the intersection to get it off the road. this sounds like a messed up road because it really is. he gave me a jump but had no luck. looks like it was time to call aaa. but just my luck this would be the one day i forget my cell phone at home. well so this meant i had to ask to borrow his phone. luckily he was cool about it and called them for me. aaa estimated an hour for a tow truck! ugh! an hour is so darn long. it seemed to take forever but after a while i checked the time and it was only 20 minutes or so. within 30 minutes the truck arrived and he quickly hooked the car up to the back of the truck and drove me all the way back to pleasanton. i had to get home and i felt it was better to have the car with me until i can figure out where to take it and it was after 7pm and too late for a shop. the driver was super cool and got me home in record time. i really need to get me a gps system in my car asap! being around tipping for so long i wasn't sure what to do in this situation so i ended up giving him $10. if you ever need a tow i hope you get jason because he know what he's doing for sure. i really hope i never need to be towed ever again but if so i hope i'm in san ramon. well not really! if my car breaks down i pray it's in front of my house! read more

The tow guy was very nice, professional and fast. But the secretary is a bitch! She was rude and pushy. Tried to get the car "released" and she said I had to pay out of my pocket?! That is not procedure and it took talking to the general manager Todd to get my car "released". If you have an issue with her just ask for Todd. read more

I had a dead battery and Byron was the tow truck driver that was sent out to rescue me today. He was courteous, friendly, and so professional. I hope that of I ever needed assistance again and I'm in the area, that Byron will be the one to rescue me again!! read more

Was stranded on the Altamont this past Sunday afternoon. AAA called out San Ramon Tow and they were there in 45 minutes, took my key, picked up my car and took it all the way back to Manteca to Midas for me, and dropped my key in their mail slot too. Awesome service, trustworthy and I would recommend them to anyone! read more

Wanted to drop them a quick review as they did a very quick and efficient job. Like an idiot, I shut my door (which locks automatically) with the keys inside and the car running. I immediately googled someone close (San Ramon Towing), and within 15 minutes of the call they were here. They laughed at my embarrasment a little lol, but within 5-10 minutes my keys were out and paid for. Nice guys, fast friendly service. read more

We broke down in Hayward and had to be towed home (108 mi.). Danny was our driver and he was a great help. It was Labor Day week-end so we had to wait awhile, but it was worth it! He was courteous, helpful, friendly, thoughtful & efficient - a real jewel! He made every moment count in a very professional way. What could have been a real bummer, turned out to be OK. If you had 10 stars, he deserved them!...........A 75 y.o. Grandmother read more

Not a fan of towing companies in general. Always had mixed reviews. The tow driver was particularly nice and friendly and worked really hard to make sure my lowered car wouldn't scrape. He had some 2/4s and was very careful, took him 10 minutes just to get the car on the flat bed and 20 more to get it off because he was so careful. 4 stars only because of the extended wait, otherwise, very good service. read more

On 1/28, around 8PM, the minivan my wife drove stalled in the left-turn lane at the intersection of Bollinger Canyon Rd. and Dougherty Rd, which is two miles away from my home. I went there trying to jump start it. But, it died again. Policemen arrived at the scene. There were a lot of traffic at that time. The policemen wanted the vehicle to be towed away right away. Since we didn't have AAA membership at that time and I thought the rate would be about the same anyway, I made the mistake to let the policeman call a towing company. They called this company. The driver put the van on the towing truck and then said $210. I didn't believe my ears as I was so shocked. So, I asked him to repeat it. He repeated it and added that I can impound your car if you don't pay. Can you believe that? $210 for just 2 miles! Ridiculous! The policemen kind of forced me to accept it, saying they would tow it otherwise and bill me, which could cost me even more. Basically, they took advantage of the situation that I was under gun point to move the car away. Later, after he had towed the car to my home and I paid him, I asked the driver that, based on past experiences, what would be the normal rate for towing two miles in the evening around the same time. He refused to give that information, saying he's just a driver and the owner of the company would decide the rate. I told him that I sure would let people know this. Today, I saw the receipt on my desk again, which prompted me to fulfill my promise. Please note that this is my very first review on yelp. Of course, I had other unpleasant experiences with other vendors in the past. However, this is the first time I felt so strongly that I need to let other people know this. Hope you never get into a situation that gives them a chance to rip you off. read more

A little bit late entry but on 1-17-16 Byron the service gentleman from San Ramon Tow assisted us with a stellar service. He was very professional and acted as soon as he arrived at our location. Thank you Byron!!! read more