David is awesome, professional and kind. He was able to come pick up my van within 30 minutes of our first conversation. The process was quick and I really appreciate the friendly help during a stressful moment. Thank you for the tow! read more

David came out one night and hauled my my car off the freeway.. very courageous and professional! He took care of the safety of my car and got me to where I needed to go where to get my car repaired.. thank you again David and keep up the good work and please stay safe out there.. Santa Rita Tow yall got a good driver there! read more

The bad, my situation: About a week ago, I found myself stuck in San Jose with a broken down truck. I have AAA Road Service, and I called them for help. I was told that the estimate for a tow driver was 240 minutes. If we're doing the math, that's four hours. I was unhappy, but I had to get to Dublin which was a distance. Apparently the issue was getting someone to accept a call to come 27 miles to come and get me. Every 30 minutes I called them for an update, and every time I called it was a different story. First it was no one would except the call for the distance, then it was someone was dispatched and they were waiting for an update, then there was no driver again. I ended up waiting four an a half hours. Why did I wait this long, because I was trying to give them a chance and I was trying to avoid the cost of a commercial driver. The good, my solution; I finally pulled the trigger and decided to call for a commercial tow, knowing that I could get reimbursed by AAA (which takes at least 30 days, by the way, for a service that I pay for that they were unable to provide for me). I found Santa Rita Tow. Jake was the on-call driver that night, and I told him it I knew it was a longshot, but would he be willing to come to San Jose to pick me up. Less than five minutes later he had agreed to it, given me my price, and I saw him about 35 minutes later. He was extremely professional, very personable, and just really nice. It was such a pleasure to have a pleasant ride home after such a rotten day. I'm very grateful for this company, and if my truck should need it again, these guys will be the first ones I call. I highly recommend this company! read more

Outstanding service. Both Darrel and David were great! Felt safe and made sure I was okay. After totaling my car, they made sure I was able to get home safely. As a woman, this was very reassuring. read more

I got my car stuck in a field after all the crazy rain we've had since new years. AAA refused to come get the car out of the whole I dug myself into, and the shady AAA driver said he could do it, but for a clearly extorted price. David from Santa Rita tow came out, gave a fair price, was sooooooo friendly and helpful, took great care of my car, and told me how to make sure I didn't incur further damage to my vehicle all while giving AMAZING service and conversation. read more

After a long morning of ocean fishing out in San Leandro with my friend and my boyfriend, we found ourselves pulled over in a business parking lot evaluating the condition of my friend's boat trailer. The trailer wheel area had started smoking, and it was clear that we wouldn't be going anywhere anytime soon. We contacted multiple companies in the area and finally found Santa Rita Tow available to come out and tow my friend's trailer and 19-foot boat from Pleasanton to Elk Grove. We were quoted a 30 minute wait, and as promised, the tow truck came around the corner in 30 minutes. The guy who came to help us out (sorry, I didn't get his name) was super patient and deftly maneuvered my friend's trailer and boat onto the tow truck. We told him we could lead the way back to Elk Grove, and he followed us to my friend's house, driving carefully and following closely the whole way. When it came to lowering the trailer and boat onto my friend's driveway, he took his time to ensure that the trailer would hold up and they worked together to get trailer and boat down. All in all, Santa Rita was a great company that helped us out of a pickle. They were super patient and understanding and we were grateful for their service. Thanks again! read more

I requested a tow on 12/06/2023 on a Rainey night for my pickup truck that had blown a power steering hose and I thought was undrivable based on information my mechanic told me. Ethan listened to me and informed me that the truck could still be driven ,but not with power steering anymore until repaired. I did not know that. He volunteered to drive it to a space close by for me with no charge. What a great guy Thanks again Ethan. You restored my faith in our brotherhood of men, that is quickly disappearing from sight in this modern day and age. Thanks Brother. I will keep your phone # in my rolodex for the future. Terry, Swaag Health and Medical advisors read more

Got a flat tire on 580 in Pleasanton. Our insurance told us about 60-90 minutes for assistance. Called the CHP and they dispatched Santa Rita tow. Ethan showed up within 45 minutes and assisted with installing the spare tire. Ethan was very friendly and professional. Your assistance was greatly appreciated! Would definitely use Santa Rita Tow in the future. read more

We've had to be towed multiple times in the past few months due to some recurring car issues. Patrick has always shown up for us, and we have had amazing experiences. He shows up quickly and is very personable. Thank you for continuing to bail us out, Patrick! I joked with my husband that we'll have to ask about a punch card with Santa Rita Tow soon:) read more

Santa Rita Tow - Being bailed out from the Costco parking lot. Thank you, Patrick! - Towing Near Me - Pleasanton, California

I needed my SUV towed from my home to the dealership but I was nervous about the one star reviews. I took a chance though, because the business is conveniently located close to where I needed to go. I called to schedule a pickup, and the guy said he could have a truck over within the hour. As promised, Jake arrived within the hour, was professional, friendly, and wearing a mask. I went inside my house to gather a few things so that I could follow in a separate car. By the time I came out, my SUV was on the truck bed and strapped down. When we arrived at the dealership, I paid the quoted price. Couldn't have asked for a better experience, and will definitely keep these guys in mind if I ever need a tow again! read more

While waiting on another tow company that my roadside assistance dispatched (1.5 hours), CHP called Santa Rita Tow & they were on scene within 10 minutes. Ethan (I believe that was his name?) was professional, friendly and very helpful. After a car accident one can be very shook up but Santa Rita Tow made sure both myself & my vehicle were taken care of. Thank you for your service, it was greatly appreciated. read more

This review is long overdue! Our local neighborhood watch group was in its infancy, and our first big project was planning for the annual National Night Out street party in August 2018. Unfortunately, time was super short and funds were even shorter. Our planning committee knew we needed to solicit some donations, so we wrote a letter and put out our feelers - not expecting much from anyone. Imagine our surprise to get an immediate response! The owners called and asked "What do you need? We'd love to help!" Then they came through when others did not. Though I haven't needed a tow, if/when I do, I'll check with them first. I love doing business with companies that care about their community. read more

I don't know if this person was having a bad day but he was not personable on the phone at all! I literally went to another towing company because the customer service on the phone was awful. Hope they get someone who makes customers feel welcome and I hope that guy has a better day :/ read more

If I could leave a 0 Star review, I would! By far the worst towing company ever! The owner told me he would be at the yard in 45mins to release my vehicle, but ended up showing up in 4 hours.. with a prostitute in his car.. threatened me saying he has my address.. what a joke! read more

Jose at Santa Rita Tow is the best kept secret in the Tri Valley for any of your cars needs! Whether it be an oil change or to fix damage Jose is the best! Very reasonable pricing, extremely personable staff and can fix any problem that arises with your vehicle. Definitely give Santa Rita Towing a try whenever you're in a pinch with your vehicle & ask for Jose. He is the BEST. read more

We got a flat tire on the 580. My fiancé was fixing the flat when the jack bent. Called Santa Rita tow asking if they could send someone to help us. They said they'd have someone there in 30 minutes. Sure enough, the guy showed up right on time. Changed the flat in a few minutes and we were on our way. Thank you for the quickness and the politeness!! I hope that doesn't happen to us again. But if we're in the area and need a tow truck, you guys will be who we call. Thank you!! read more

Good luck getting your car out to this yard, these A*** take their sweet time to coming back you the yard to get the car released , said 45 mins , 2 hours passed and still not here I had to pay my tow guy double for the trouble , very bad service, he legit had waiting for he can get another car to tow before meeting me back at the lot to release my car, wished the cops never called him about towing my car away off the freeway after accident. UPDATE: insurance had told me that he had charged them 900$ after having me pay 325$ to release it, for no reason to explain. Car on lot was for around 3 hours what type of company is that? Definitely just trying to pull the money out. read more

I would give this business negative stars if I could. I got two flats at 5:30 in the morning after hitting a huge pothole on 680 south, so I drove to the nearest gas station and called a bunch of tow companies. They all had super long waits due to the rain, so I called Santa Rita tow. The guy on the phone said it would be roughly an hour [but not less than that] and he would come to me. I waited an hour and a half and called him back. He gave me some story about getting another call and said that it would take him longer to get to me. I said fine AND WAITED ANOTHER HOUR. I'd been there for 3 hours at this point. I was tired and fed up, so I called him back to check his ETA and he never even f***ing answered OR called me back to tell me ANYTHING. I ended up finding another service that was nearby and arrived in minutes. He asked all the pertinent questions on the phone [so he could bring the correct truck] and even took me to a second destination when the first one told us that my tires are special order, and he didn't charge me any additional fees. I don't care HOW busy you are, it is TERRIBLE for business to keep potential customers waiting for HOURS and then never even show up or call back. SHAME ON YOU, SANTA RITA TOW! read more

Jake from Santa Rita Tow was wonderful!!! After waiting over 3.5 hrs for roadside assistance (car just stopped!) thru our insurance company that never materialized (we were in the middle of a very busy intersection!), we called Santa Rita Tow. Jake gave us a quick quote (luckily we were willing and able to pay out of pocket, but our ins carrier reached him and covered the charge). He showed up in about 12 minutes!!! He knew exactly what to do (it was a flat bed tow). In less than 15 minutes the car was loaded and we were on our way to the dealership (four blocks away!). I'd highly recommend them. I've got his phone number on my phone now. read more

If you are looking for tow or lockout service, call this number first. I somehow managed to lock my keys in my car at BART ...with my friend's luggage inside. :-( When I called Santa Rita Tow, Vince estimated 20 mins. He arrived in 15 and had my car unlocked in less than 10! My friend made it to her flight on time! We called two other places plus AAA before calling Santa Rita Tow. Save your money and your time and call them first. You'll get fast, friendly service & the price is great. read more

Jake showed up 5 mins after I called. Very professional and a nice guy. Thanks again Jake!!!

This review is long time due, this is the third time I use their service and always Erick to the rescue. They have great service Eric it's nice and polite. They got to my location in less than half hour then drove me to the dealership to get my car repaired. If you're looking for a tow truck I strongly recommend santa Rita Tow. read more

Santa Rita Tow - Towing Near Me - Pleasanton, California

Just got home from a nightmare day my boats trailer hub gave out... got lucky and got off the freeway safely Only place with a tow truck capable and a driver capable of towing my boat was Santa Rita Tow Can't say enough he saved me and my friends and got us out of trouble... he was beyond patient considering I had to take things apart in order to get clearance and drive it 85 miles home for me. Highly recommend him no nonsense and knows what he's doing always sucks having to pay for emergencies like this but worth every penny the moment we got home and was no longer in a bind. Thank you Santa Rita towing read more

Such a garbage company, pathetic dirty staff, rundown facility and the worst service you could ever ask for, these are creeps trying to scam you out of every penny!! read more

My wife was involved in an accident in Pleasanton, and I needed a tow back to our house in Dublin - I had just got in from work, was tired, and really not in the mood to deal with all this. Checked Yelp, was impressed at the reviews (not too many, but all good, and definitely from real people) - so gave them a call. I called them around 7:10pm - the phone was answered fast, by a polite chap who confirmed the location, and asked me when I'd be able to get back to the site of the accident. I asked if half an hour would be okay - he confirmed, and said he'd be there in 30 minutes. I headed back there, fully expecting to have to wait around for a while - the tow truck arrived at 7:40pm (half an hour later) on the dot - super impressive. The operator (completely forgotten his name, apologies) was super nice, and extremely efficient. His daughter was along for the ride too (very nice young lady), and handled payment - the price was very reasonable, and they took credit card, and provided a receipt (in duplicate for my insurance) as requested. I'd definitely use them again - the times when my insurance company has sent me a tow company, they've never arrived on time, and have been gruff and standoff-ish. Santa Rita Tow was the complete opposite of that - highly recommended. read more

I don't write reviews. My insurance company connected me up with Eric and his towing company. I'm glad they did. I'm writing this review because every now and then you run into an honest small business owner that you really hope does well. You have met these people and you pull for them. Eric is that guy. Very pleasant, no BS, and has started his company from scratch and seems to be trying hard to do it right. After a 30 minute ride and good convo he even offered me a ride home after dropping the car at the dealership. Total class act and a good guy, so I hope others will also choose his service and support him. read more

What can I say? Santa Rita Tow is awesome! Eric, the kind gentleman that picked up myself and my car arrived sooner than he had originally estimated and took me to a repair shop that my car dealer recommended and then took me home. All for a reasonable price. Santa Rita Tow is a company of great integrity and is an absolute joy to do business with, yes, even with the stressful situation that is a stranded vehicle. Eric made the situation easy and I felt especially comfortable knowing that I was dealing with someone who is honest and genuinely cares about people. In this day and age there are many sketchy businesses out there. Santa Rita Tow is not sketchy at all. They're up-front and deliver as promised-all with a smile. Don't hesitate to call them if you're in need of a tow! Thank you Eric and Santa Rita Tow! You and your business gets my highest recommendation. read more

Excellent customer service. Tow driver had me hooked up & at my destination super fast. Will definitely use again!

They are very friendly and honest. I was involved in a car accident and needed my car towed. I called a couple of places and Santa Rita tow gave me the most reasonable quote. I was a bit skeptical since I didn't see any reviews on yelp, but the owner explained that they are a new business. I am so glad I went with them! read more

Kevin is a pro, towed my '49 mercury taking extra special care, he was right on time, and very good to deal with. The car sits low, he took great care in loading it, read more

Probably worst tow company ever. I got in a car accident on the highway and they towed my car home and as soon as we got to my place they instantly doubled the price and said if I don't pay I don't get to keep MY CAR. Like what. This company is a scam and I WOULD NOT recommend this company to anyone ever read more

I just want to thank Eric with Santa Rita towing. Our daughters car broke down in martinez n we will in Elk Grove. He did not hesitate to tow her car to us in elk grove. They are very reasonable priced. If we every need a tow in the bay area we will go through them again. read more

Santa Rita Tow - Thank u Eric with Santa Rita Towing - Towing Near Me - Pleasanton, California

I called around found Santarita to be the cheapestThey are fast to respond my car was delivered to a mechanicsWho happen to be closed the driver was completely cool about it and said no problem if you change locations I have had experience in the past and they would just drop off your car anyway. Thanks again Patrick. Kudos to a company that cares. read more

My car wouldn't start no matter what sitting in my carport. I had to have it towed to the dealership for repair. I called Santa Rita Tow and they quoted me a price up front, told me they would be there in 30 mins and ended up getting there maybe 15 mins after I called. The driver was very professional and took a lot of care loading my car up. I highly recommend these guys and will definitely use them in the future should I or my friends need a tow. read more

Horrible customer service waited for 3 hours for him to come after saying he will be there in 30 min

When you see cars broken down on the freeway, you never imagine that would happen to you. Well, it happened to me today. Kevin came to my rescue and towed my car from Hayward to San Francisco. Kevin was great company throughout the 40+ minute tow. He definitely made the already stressful situation more calming. Thanks again Kevin! read more

Very rude store agent , I was looking for an oil for my bmw, , I could not find the bmw original oil one and checked with him if they carry any , he rudely responded saying they dOnt have that brand , later when I decide not to buy that other brand , he pointed us exit door in rise way. read more

Eric saved us! My car got a flat on Sunday, I called my insurance, they said the next available tow was going to be 2 hours plus and they would only cover us to the nearest place of repair (too bad every single place in the area was either too busy or didn't have my tire). My fiancé and I felt hopeless and like we were never going to get home... he had gotten a tow from Eric two weeks prior and he immediately thought to call him. He called him and he said he would get to us in 10 minutes! Sure enough he arrived in 10 minutes and got us home before our original tow would have even arrived. Thank you so much Eric, he's truly reliable and offers great service & saved our day!!! read more

Santa Rita Tow saved my butt last night. My car broke down on highway 84 right as I came around a bend. I was stuck, alone, in the dark. My insurance company said they didn't have any tow truck companies available. I called Santa Rita town and the guy who answered was so nice. Calmed me down and got a tow truck to me in less than 20min. Nick arrived and towed my car to Union City. Thank you so much!!!!!!! read more

When I had a flat that the can of goo couldn't fix, my auto insurance sent Eric to collect my car and me. He was quick, friendly and made sure both the car and I got to where we needed to be. Highly recommended! read more