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    San Tan Ford

    2.4 (682 reviews)
    Closed 8:00 am - 9:00 pm
    Updated 2 months ago

    Services - San Tan Ford

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    10 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    San Tan Ford Photos

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    Recommended Reviews - San Tan Ford

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    Reviews With Photos

    tranmission drain pan full of metal shavings
    Jon N.

    Purchased new commercial truck from Santan in 2023. This truck had been retrofitted with a water tank through a relationship with a local truck upfitter. Less than 50 miles on the truck and the transmission and PTO failed. Ford would not honor the warranty, their upfitter would not honor the warranty. This left the customer with a $15,000.00 repair bill. The legal filings will be forthcoming, but it is important to know that if you buy an upfitted commercial truck from Santan and something fails, it probably will not be warranted by Santan or their contracted upfitter.

    Gouged on labor cost, they charged me to remove door panel unnecessarily to replace side mirror

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    3 years ago

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    5 years ago

    Business owner information

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    8 years ago

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    4 years ago

    Unprofessional and poor communication with the sales dept. Ultimately lost my business to Toyota!

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    Page 3 of 18

    Ask the Community - San Tan Ford

    How much does a smog check cost?

    Thank you for the question. Unfortunately, we don't do smog checks (emissions testing). You can check for the nearest emissions testing locations at https://www.myazcar.com/locations-wait-times.

    Don’t See Your Question? Ask Away!

    Review Highlights - San Tan Ford

    My wife and I worked with JD, new car salesman, and he really made the car buying experience as easy as it could be.

    Mentioned in 17 reviews

    Read more highlights

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    CarMax

    CarMax

    3.4
    (266 reviews)

    Overall, I had a good experience purchasing a BMW from CarMax Gilbert. One of the biggest…read moreadvantages is the no-haggle pricing policy--what you see is what you pay. There was no back-and-forth negotiation, and the entire purchase process was remarkably streamlined compared to traditional dealerships. From start to finish, it took a little over an hour to complete the paperwork and drive off the lot. Llyah was excellent to work with and made the buying experience smooth and stress-free. After purchasing the vehicle, I took it to a local BMW dealership for an independent inspection. They identified a few concerns, including tread depth that was below acceptable standards on three of the four tires and an overdue cooling system flush. The BMW service department suggested I contact CarMax to see whether they would address the issues. A few days after reaching back out to CarMax, I was contacted by Alexandria from the service department. She explained that CarMax generally does not perform preventative maintenance based on age and instead follows mileage-based maintenance guidelines. Because the vehicle had not reached the mileage threshold for a cooling system flush, they declined to perform that service, even though it had been more than four years since the last one. However, CarMax did inspect the tires and ultimately determined that three of the four did not meet their sales standards. They replaced all three tires at no cost, including mounting and balancing. I was surprised they did not feel an alignment was necessary, as I've typically had one performed whenever new tires are installed, but I appreciated their willingness to correct the tire issue without any pushback. Another issue surfaced a few days after purchase when a sour odor began coming through the vents. While trying to locate the source, I discovered a decomposing rat in the vehicle. Combined with the tire situation, this left me with the impression that the pre-sale inspection may have been more cursory than thorough. Despite those concerns, I was impressed with the professionalism of the staff, the efficiency of the buying process, and CarMax's willingness to resolve significant quality issues after the sale. The customer service was excellent throughout. That said, their vehicle inspection and preparation process before putting cars on the lot could use some improvement. If those areas were addressed, this would easily be a five-star experience.

    I paid cash for a vehicle and returned it. I was told they would put a rush on the refund check…read more I've called a few times and get excuses and more run around. It's now been nearly 3 weeks and I think my money is gone for good. This has been a horrible experience. Do NOT purchase from CarMax.

    Enterprise Car Sales

    Enterprise Car Sales

    3.3
    (31 reviews)

    Here is the thing about buying a car - when you buy a new one, there is supposedly a certain amount…read moreof immediate depreciation that occurs when you drive a car off the lot. Unless you just have to have a new car it makes a good amount of financial sense to buy a used car. However, if you go to a general used car place, they may not have a strong desire to build an ongoing relationship with you, they may want to make as much money as they can make off you, in a one off economic exchange. What you want is a place that sells used cars that sees the benefit of an ongoing customer relationship, a place that doesn't want you just to buy a car but to use them every time you need to rent a car - enter Enterprise Car Sales. For a place like Enterprise a used car is a commodity, one where they see the need to make a reasonable amount of profit relative to the recognized value of the car but not a situation where they want to leverage you for all the money they can make on a one off exchange. My own experience was quite pleasant. I looked at the sorts of cars they had available online and then sent in a request for a contact. I immediately received a callback from Phil Biehl, one of their car salespersons and we set up a time for me to come in the following week. He was even nice enough to call me the day before to better dial in on what time a car I was considering buying. When I came in he let me know that the car I was considering had the price dropped on by about a $1K - it seem Enterprise tracks the recognized values of their cars and if they drop they adjust the price downwards - this makes sense in a business model where the company is seeking a defined profit percentage - think Wal-Mart and their roll-back of prices when they work out a better deal with a supplier. I then sat with Evan Chelini, the Assistant Sales Manager, who provided me with a list of options for the purchase, including tinting the windows and a 4 year warranty plan (which I bought) and other options that I decided I didn't want - it was no pressure, and the warranty plan included a free rental car if my own vehicle had to go into the shop and as per their rental practice they would even pick me up at my house and take me to the nearest spot to pick up the rental car. Now, here is the final thing, when you buy a car from Enterprise, you have, I believe, 7 days or a 1K miles to decide you don't want to buy the car and they only charge a $200 restocking fee - similar to when you return something at Amazon - once again, a clear indication that their business model is about maintaining and building an ongoing relationship versus a one-off economic exchange. Well, that was my experience and I would happily buy my next car from Enterprise - that will not be, hopefully, for at least a decade and in the meantime, when I need to rent a car for a road trip (don't use your own car for a road trip people, rent a car so your own vehicle lasts longer) I'll gladly continue to do it through Enterprise. :-)

    I bought a used Chrysler Pacifica from enterprise car sales in Gilbert. Within less than a year,…read morebut fortunately, while barely still under warranty, the transmission completely went, requiring a full replacement to the tune of nearly $15,000. Not quite a year later, we are again experiencing engine issues and the passive idol system through which the car shuts off went out of traffic. Light is completely disabled, and the car won't turn over. Today I had to have it towed to my mechanic. Considering I put about $7000 down and financed another approximately $24,000. I should not be having these problems within about 18 months of the purchase. The warranty is expired and it is on me, but I do not want others to make the same mistake I did. I have learned that there was information about the condition of the vehicle that was not shared with me and now because of its condition, I am underwater on my loan. I would never, and I emphasize never buy a car through enterprise car sales again. They make the stereotype jokes about used car salesmen seem very appealing. I feel that I was duped and got stuck with a lemon.

    San Tan Ford - autorepair - Updated June 2026

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