Reasonable priced. Friendly and professional staff. Provides estimates via text after few questions…read moreby the front staff - which is helpful given my busy schedule; can't always answer the phone.

Their prices were great, in my opinion. I paid 1/3 of what the dealership charged me for the same…read morework. They also found a safety issue, verified with me for correction, and got it done in the time frame provided. Definitely made them my auto shop for my truck.

I'm truly so happy with the fast friendly service...I will call L&M first for any repairs my car…read moreneeds in the future!! Highly recommend

I've been bringing my vehicles to L&M motors for 20 years. Today, I brought my vehicle in for a…read morestandard oil change and was charged $327.48. They charged me $32 a quart for the oil and $54 in labor. The last time I got my oil changed it cost me $170, so I feel like I'm being price gouged. Since the prior owner sold the business, things have gone way downhill there. Take my advice and never bring your vehicle to this place. They don't deserve your business.

Because our previous service had been so good, we went back for brakes. We had them done and a…read moreweek later we felt and vibration and heard a squeak in the brakes. Immediately my husband knew there was an issue with the rotors, so we took the car back. We asked for confirmation about our rotors and their status. They claimed they were fine. I should have pressed the issue, because now my rotors are damaged and I have to have they replaced and it's costing me a over a grand to my brakes and rotors redone after less than 10,000 miles later. We are VERY UNHAPPY with R&R. I can no longer recommend

We have been taking our vehicles to R & R for years for all needed work. Jobs are done on time, the…read morecost is reasonable and the crew is always pleasant and easy to work with.

I bring both my vehicles here and always recommend them to friends and co workers. Great crew good…read moreprice.

A female friend of mine went to this business and needed a thermostat replaced in a vehicle…read morethermostat and outlet valve at AutoZone is $129. They charged $548 for that one part..

So if you have read the other reviews then it will come as no surprise that too had an amazing…read moreexperience. I took my older car to Timi's for a litany of small things recommended by the dealership. I wanted to try a few different shops and see who i like and what they charge. Dropped my car off and told them i had my own supplies, like oil and coolant they didn't bat an eye. Picked up my car the next morning ( it was done the same day) and i was shocked, shocked at the price! It's was 1/3 the price I was quoted from the dealer and they changed the oil too so cheaper still. In fact they under charged me, the shop rate for Euro cars is higher than what they charged me for a domestic vehicle. Nice people and clearly honest and fair. Could not be more satisfied.

Great customer service…read more Never had any issues after having our car repaired. Always professional and very reasonable pricing. They do an excellent job in fitting us in their busy schedule.

wanted to update my review for Warren & Sons. this update should've been written a week following…read morethe first review. First, I want to say that my issue with my lights has now been properly handled and everything is working great. I truly appreciate that. Initially, I didn't have the best experience with one of the older staff members, as I felt dismissed when trying to explain my concerns. However, things completely turned around when I spoke with another associate at the front (a very kind and professional woman). When I asked if I could speak directly with a mechanic, she immediately went to get someone for me. She brought her husband, who I later learned is the son of the owner. From the moment he approached me, I could tell he genuinely cared. He listened, understood what I was trying to explain, and handled everything professionally and respectfully. He worked on my vehicle, fixed the issue, and took the time to explain what was going on. He also helped identify another concern with my horn and let me know we could schedule that repair. What really stood out is that after he worked on my vehicle, the issue completely stopped for a while, which shows he took the time to really look into it. Now that it's starting to come back with the change in season, I'll be returning to have it fully taken care of. Because of this experience, I've changed my rating. Warren & Sons deserves a 5 star review. One negative interaction shouldn't define a business, what matters is how they handle it, and they made it right. If you go here, I highly recommend asking for Rick (the owner's son) or speaking with the kind woman at the front desk, they truly care about their customers. Support local Alaskan businesses!

I've been doing to the same tire place for ten years. And today I decided to give someone else…read more(closer to my house) a try. What a horrible decision. Pros: When I called in the morning they were able to get me in same day for a tire changeover Cons: Everything else. When you arrive it's unclear where you go to drop your car off. I wasn't sure if I line up at one of the garages or park and go inside. The parking lot was completely filled. So I took the first option. I was quoted one hour, and said I was going to get picked up to grab lunch, they said no problem we will call when the car is done. 4 hours passed, I called to see if the car was done. Thankfully. When I got in my car to leave one of the tire sensors was flashing telling me I had a flat tire. Which obviously I didn't. I went back inside and asked for my sensor to be reset. The guy at the desk was extremely rude and told me if my sensor wasn't working then it wasn't working when I brought it in. I was kind in letting him no I brought my car in with no issues other than the studs needing to be changed out for the season. He had someone grab my keys and reset the sensor for me. I didn't go back inside just grabbed my car and left. I am 99.8% sure a pair of sunglasses I left in the center console were swiped. I wasn't 100% sure so I didn't say anything but I'm very confident in that. Lastly. The price. I've been paying $70-90 for tire changeovers. This was $120! To sum it up - I don't recommend this place and will never be coming back.

I can't say enough good things about Independent Auto Care. I broke down unexpectedly and ended up…read moreat their shop around 7:00 a.m., well before normal business hours. Even with my stressful situation, everyone was incredibly kind, understanding, and willing to help. They treated me with respect from the moment I arrived and made a bad day so much easier. It's clear they genuinely care about their customers, not just the repairs. Their professionalism, honesty, and willingness to go the extra mile really stood out. I would recommend Independent Auto Care to anyone looking for a trustworthy, friendly, and reliable mechanic. If I ever need automotive repairs again, they'll be my first call. Thank you for taking such great care of me!

If you have a Volvo, Tarn and his team at Independent Auto are going to become your good friends…read more Why? Because Volvos, while nice, are one of the most unreliable brands of car you can buy. They are consistently in the bottom quarter for reliability whether you're looking at JD Power or Consumer reports. If you're a Volvo owner that doesn't believe me, either A) you got lucky or B) you value anecdotes over data. Here is the 2022 Consumer Reports Auto Reliability Report rankings of major automotive brands: 1. Lexus 2. Mazda 3. Toyota 4. Infiniti 5. Buick 6. Honda 7. Subaru 8. Acura 9. Nissan 10. Mini 11. Hyundai 12. Chrysler 13. Porsche 14. Chevrolet 15. Audi 16. Cadillac 17. BMW 18. Ford 19. Kia 20. Volvo 21. Ram 22. GMC 23. Mercedes-Benz 24. Volkswagen (31) 25. Genesis (30) 26. Jeep (26) 27. Tesla (25) 28. Lincoln (18) https://www.usatoday.com/story/money/cars/2021/11/18/consumer-reports-most-reliable-cars-trucks-suvs/6385214001/ Knowing all of this, I somehow still bought one. Why? I was "subscribed" to a Volvo for 2 years and, fell in love. At the end of the subscription, all my payments counted towards the principle and...it just felt stupid to NOT buy it. Now, Volvo is steadily making its money back through maintenance and part costs. This is a 2019 car (XC40) and, already, the driver's side seat heater stopped working. Tarn and his team looked into it, ordered another heating coil and...it still wasn't working. They said I would have to go to the Volvo dealership. You could tell that he said this with sadness in his voice. I have an appointment at Volvo for October 17th, they are charging me $200+ just to DIAGNOSE the seat heater issue. My previous car, a 2006 Acura TL, had 170,000 miles on it over 11 years and never had an issue with any of its seat heaters. Tarn was able to help with my 60,000 mile brake job. The brakes were grinding and his team replaced them for an eye-watering $1,570. After doing lots of research...that seems to be the going rate, not a hideous mark-up. Insane. It took a while for Independent to get the parts. I left my car with them while I was in Fairbanks for work for a week and came back and...they still didn't have the parts. They were kind throughout the whole process and explained to me the issues. And, when they finally attempted the seat heater (that they ultimately couldn't fix, sadly.) they gave me a Volvo loaner car to use, and they didn't charge me to diagnose the issue...as the dealership already has committed to.

DO NOT GO HERE! THEY RUINED OUR CAR!…read more They purposefully went and destroyed our van along with messing with items in the car without permission (eg: our back hatch). Now the car is unable to work and will be $11,000 for a new engine or $500 to sell. This is unacceptable and atrocious work! Another issue that happened with them was my other car was brought in to fix my heat and they didn't fix the fuel pump, which led to all my gas leaking out. Under no circumstances should you go here. They will purposefully ruin your cars.

Absolutely unhear of awful. My good friend had her tires rotated and 300 miles later the wheel fell…read moreoff! They told her it was because she didn't have her wheels retorqued. How stupid. I helped her write a letter for a refund (just $138 for a new used wheel) and they didn't even reply. In the letter we stated that if retightening wheel was really necessary to prevent wheels from falling off, there would be thousands of wheels all along the Glenn Highway! $138??? Really??? She could have been killed!!! Come on... Own up to it. The mechanic didn't tighten the lug nuts properly! That is the ONLY explanation!