They do not always keep your appointments. You literally have to chase them down to confirm if your appointment is still on schedule. If you don't reach them, good luck because they're not going to show up. Also, the technician Peter, never reply to your message. Overall, very unreliable!!!! read more

I would not use them they ended up coming to my residence to fix my refrigerator. They ended up making it worse. They said they were going to get a part and never returned. read more

I've been with this repair firm since in the past 5 years and so far he fix all my appliances with no problem. There was a minor incident that he fixed my dryer and it broke down again in a few days. He came back and resolved the problem without charging me again as a form of his work guarantee. I had no problems with this guy and he responded within a day. Highly recommended. read more

Terrible service! Similar to the multiple other reviews, we had a extremely poor experience with Sandoval Appliances. Our landlord originally bought the fridge from here. A part of the fridge broke so our landlord contacted someone from Sandoval Appliances come out to check it out. This same part broke within 2 months. This second time was a complete headache! We contacted them about taking a look at the fridge again and this time they showed up, 1 HOUR after the appointment time and told us that they would return "in a couple minutes". Then they proceeded to leave and didn't return. The following day they did not show up. Our appointment was then rescheduled once, they did not show up for the rescheduled time, then when our landlord contacted them again for a SECOND reschedule, they still failed to show up for the appointment. When we reached out, they did not pick up our phone calls either. read more

I recently had a problem with my washer that is not draining any water. I was not sure who to call and did not want to spend too much money on fixing an old washing machine. I happened to drive by Temple City and saw Sandoval Appliances and notice that they do service all kinds of appliances, so I call and spoke with Peter for a schedule check. They charge $30 fees(which is cheaper than most) to come out and inspect your appliances and if you do decide to have it fix, the $30 will be added to part of your service. Peter was on time and was very knowledgeable. He help me drain my washer without fixing anything. I highly recommend this place if you have any issues with your home appliances. Ask for Peter, he take great care of you. read more

I was in desperate need of a washer, after having several issues with a washer from a different appliance store. My sister highly recommended Sandoval Appliances. I stopped by and found a very reasonably priced washer. Peter was very courteous and helpful. He installed the washer and hauled my old one away. Very satisfied with my experience and purchase from Sandoval Appliances. read more

Bad service Appliances have cacarouches than you call them to come and fix the appliances and don't show up

Had an appointment today at 4, no call, no show!!! Waited all day for them to come and skipped out on many other opportunities, and now that it's a weekend I have no help in getting someone in today!!! Now here I am with water everywhere from my fridge and no help!!! read more

Sandoval Appliances - Appliances & Repair Near Me - Temple City, California

Refrigerator ice and water were not working. I contacted Pedro who came by and informed me he'd need to order a new motor for the frig. I told him to move forward with it. He informs me he'll come on Saturday afternoon to install the new motor. We stayed home on Saturday afternoon only for this reason. He was a no show on Saturday afternoon, and he never called. A wasted Saturday afternoon for us. I made many attempts to call him and find out what happened, but he never answered or had the courtesy to call us back. It's one week later and no contact from Pedro. He is either too busy, irresponsible, or both. A courtesy call goes a long way, but they evidently don't find it to be important. I don't recommend them, a waste of your time. read more

I rarely leave bad reviews but our interaction with this business was so poor it's unacceptable business practices. Please steer clear of Sandoval Appliances. My mother's fridge was leaking and we called them to repair it. Her English is not the best but he told her that the sensor was broken and that he would replace it. However, on the receipt they just wrote that they defrosted the thermostat. She still paid in full. The repair comes with a 3 month warranty. The same issue started again 1 month later. She called and scheduled a return visit for 9am and the technician never showed up. After continued calls and texts throughout the day they finally replied hours later and said they had a "flat tire". Even if this was the case, why wouldn't you notify your client that you were not going to come? He promised to return that day at 6:30pm and never did. I doubt that they even addressed the issue the first time. A complete waste of $180, this business should be ashamed of themselves for taking advantage of people. read more

I was tempted to go elsewhere based on previous years old reviews, but I visited this small business and spoke to Peter. He gave a quote to service my LG Washer at my home. It was a couple days away from Thanksgiving Day and I was a bit nervous about getting anybody out to my service call before the long weekend. Peter arrived as promised and did the installation R/R in about 45 min. He knew exactly what he was doing and got my Unit up and running as expected. I'm glad that I found them and I appreciate their professionalism . read more

Love the space heater fireplace and humidifier appliances I got here. I've had them both more than a year and they are still working perfectly read more

Very reasonable pricing, Peter arrive at appointed time. Diagnose the source of leak for our washer and quoted a very reasonable price for the repair. He came back the same day with the part and our washer was repaired the same day. Called him on a Friday afternoon came at 1130 Saturday to diagnose, came back at 3:30 with parts by 4:30 washer was ready for use. Highly recommended read more

DO NOT BUY HERE!!! If I could give zero stars I would. Purchased a Samsung fridge from this location 6 months ago and it is now JUNK. Our fridge went out a few months in after we purchased so we contacted Sandoval appliances to come out and check it out. Getting these people to come out is mission impossible. We were told they'd come at a certain time twice and both times were a no show. After several unanswered phone calls, we decided to take a trip to their store and we finally managed to have them come out. A Mickey Mouse repair was made and we were told they'd come back in a week with the original part and got ghosted. These people are scammers and unresponsive. We had another appliance company come out today and we were told they put in a shitty compressor and several parts were missing. What they practically do is do Mickey Mouse repairs on fridges and sell to the public and walk away once it's off their hands knowing very damn well it's going to fail. SAVE YOUR MONEY AND YOUR TIME!! We now have to purchase a brand new fridge at an extremely inconvenient time. read more

Purchased the almost new refrigerator and was delivered on time. The father and son were very nice. Recommended

This may be the worst costumer service I've ever had. Initially called them as a recommendation to fix my fridge. They agreed to show up at 9am the next day, they showed up over an hour late and with 0 notice. The guy that showed up told me he'd need the part and would be back the next day at 9. Next day, no one showed up, called them over 10 times, no answer. Kept calling in the afternoon until they did, no apologies, but they let me know the part would arrive the next day and the technician would call me. NOTHING, no calls, no notice. Nothing. These people aren't professionals, nor do they deserve your business. read more

Friday called made an appointment & no show no call no response left message. Monday called no response left message, not a good sign of integrity or responsibility. Can't do less than 1 star. read more

Called last Saturday guess they were busy never picked up the phone and messages were full go to valley appliance great service and good machines read more

Nice people. Unfortunately, extremely unreliable service. They do not answer their phone EVER, did not reply to my voicemail ! When I finally physically went to their business, set an appointment for service. THEY NEVER SHOWED!..NEVER CALLED and never even bothered to call me to resechedule. The refrigerator I was servicing was purchased there ! No accountability to their product and extremely poor service. Do not recommend. read more

Great service ! He was able to find the problem with my dyer & he fixed it ! I recommend 10/10

Very Bad customer service, Set up the appointment never show up, no answer no excuse, no note, Don't go to this place again.

Unreliable - Called on a Monday afternoon to set an appointment for our leaking refrigerator. They said they would be at our house by 12:30 the next day. NO call NO show. We called them multiple times, but no one picked up. I'm all for support of local businesses but this was upsetting. At least give us a proper notice that you can not make your appointment - but it looks like I'm not the first to report this. read more

I had a leaky refrigerator...Called Sandoval Appliances.. said they could come out for service call in two days .. Pedro showed up gave a estimate repair and courteous help ful .. thank you great service great estimate.. thanks again read more

They charge upfront and leave the jobs pending, after that they stop answering phone calls and leave the job pending. Horrible "business".

I got a washer and dryer less than 5 months ago and they haven't been out here to fix it. The are hustlers just trying to get money any way they can out of you. The machine is still under warranty and they don't call no answer no show. Worse customer service and all the shit they sale is trash. STAY AWAY I REPEAT STAY THE FUCK AWAY AND SAVE YOUR SELF A HEAD ACHE. FUCK THESE THIEVES read more

Unreliable! Called for service. Did not even bother to show up to my house! No call to tell me that they were detained. NOTHING!

I bought a KitchenAid refrigerator from them this past Nov with an additional one year warranty. While at the store I met the owner Peter and his Dad who were both helpful and patient in informing me about the brand differences and reliability calls. I was sold on this higher end fridge and ended up buying the extra warranty for one year which I normally don't buy extended warranties but I said what the heck as you never know. 2 months past and the freezer wasn't working properly so i visited the store to setup an appointment and Peter came that day to fix the problem. Good Service! Last week the upper portion of the fridge wasn't cooling to the normal 37 degrees and again I called Sandoval's Applicanes and left a message 2 days in a row with no repsonse back. So I went in on the weekend and found Peter and told him the issue and he gladly came by to access the problem and it was noted that the evapoator fan wenr out. He ordered the part and came bck within two days and fixed the fridge. Its like brand new again COLD! Hey i understand he is busy and cannot get back to all his voice messages but if you can catch him in the store and set an appointment then he won't fail you (Great Service)! It was a plus that I bought the extended warranty as each fix/visit was zero out of pocket. I would recommend this store to save $$ plus Peter is a good guy! read more

I purchased a stackable washer dryer for my apartment at a great price. Used is the way to go i saved about $800 compared to buying new. Their service is fantastic when i had a small issue with the washer they came to Whittier and the repair was covered by their guarantee. Great place for appliances. read more

Reliable honest, friendly, and very resonable. I used this place to repair our stackable front load washer and dryer. Washer pump was bad they fixed it for half the price Valley Appliances quoted me. Our dryer roller went and it made a loud noise they fixed it fast. This place is family own mom and pop old school style repair and resale shop, but their services are good and they reliable. Our washer and dryer still work perfect after almost 2 years. This place saved us almost 200 bucks in the end. read more

This place fixed my dryer really fast! They knew exactly what was wrong with my dryer. Now, my dryer is working like new again! The owner and sons were very polite and extremely knowledgeable! They were in and out of my house within 1/2 hour!! I will definitely recommend them to my family and friends! Peter El Monte read more

Fast - friendly - affordable. I needed a gas dryer to replace one at a rental, and they had exactly what I wanted for a good price, delivered, installed, and the dead dryer hauled away. They have a cute dog too - friendly Jack Russell Terrier mix. Ask for Pedro - both father and son share the name. read more

I bought a second washer for our Grandson and future Daughter in law's family. Very happy with ours. The only inconvience was the delivering time. Other than that..GREAT PRICE and VERY NICE Father and Son Business. Would use them again. Do recommend this establishment. read more

Anyone looking for appliances this is the wost place to go to, I was delivered a washer with a broken handle and a dryer with a broken door, as he promised he would get it fixed the very next day it took him 3 months to fix the broken handle on the washer as for the broken door om my dryer also 3 months later comes with a different color door , then promised it was just for the mean time he was gonna replace my dryer for another one evrytime I went back he would put hes sad face saying give me more time , went back about six times same thing, now I go back and he says too bad ur waranty is expired after he said he wasnt gonna run the waranty till he got me the replacement BEWARE OF THIS PLACE!!!!! RATING. from 0-10 its negative -10 read more

I found this repair spot while driving on Lower Azusa Boulevard. I went into the shop asking about a washer for purchase and a washer repair. I was greeted by Pedro who informed me that they would get some washers in on Friday. I was looking for a specific washer for myself but also inquired about a washer repair for my parents. He said that he would be able to do the repair the following week. So I scheduled it. On the day of the repair, I reached out to Pedro to confirm our appointment which he texted back and confirmed. He arrived to the residence early which shows great professionalism. He's a very nice guy and easy to talk to. He answered all the questions that I had for him and was extremely friendly. He did the repair very quickly with a smile. I would definitely recommend his repair services to anyone who is in need when appliances stop working. I asked him for a receipt and he gladly provided one. Please support small businesses within our area to keep them open. They are a family-run business who provides excellent service at half the cost compared to the competition. read more