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    PrimeTech Services

    5.0 (7 reviews)
    Closed 8:00 am - 8:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Evotech Appliance Repair Services

    Evotech Appliance Repair Services

    4.9
    (133 reviews)

    Great experience with Sergey. My refrigerator was acting…read moreup, I have repaired my own refrigerators forever, but I had a spinal injury and now I can't bend and twist my body to work on things like this. My diagnosis was that the drain tube (inaccessible on this small refrigerator) and thermostat were freezing up due to the drain hose being blocked by ice. So I was interested in finding out, and if whoever came would try to "upsell" me unneeded repairs or parts. The phone was answered immediately and the nice lady made me an appointment in about 2 hours from when I called...pretty remarkable. I figured it would be a day or 2. When Sergey arrived, he was totally professional, he had the right small tools to pry the plastic covers off the back of the freezer, and let me watch, and sure enough the whole system of the drain, thermostat, etc, was totally frozen and not working. (I had been using a hairdryer on that area the last few days to thaw things out and keep it working, but I knew that there had to be more area frozen than I could affect with the hair dryer). So my diagnosis was correct. Would Sergey do what I feared most repair guys would try? Tell me it was something else, a part was broken, etc??? Absolutely NOT. He explained what was happening, HONESTLY and went to work, the most important tool he had with him ( I guess because of how I described the problem to the lady on the phone) was a sort of electric water kettle, but it could aim the stream of steam directly on an affected area. He had everything melted in maybe 15 minutes, everything was in working order, he sealed everything back up without cracking any of the plastic (!), and then we advanced to payment. Here, he actually did delete the charge for visit/diagnosis, as advertised, and I paid him a reasonable price, and now a week later everything still perfect. I really needed this fixed if possible , it is for my very small kitchen, the only refrigerator that would ever fit (only 24"x 26"x 62") and I had been shopping around online and could not find any new fridges that were that size, only smaller, and this one is so small that I basically have to go to the store every 2 or 3 days as it is. So high marks for Evotech, something that is getting harder and harder to say nowadays. The only minor niggle is that there was no warranty or anything on the repairs. But because I had never discussed that before he began work, I just accepted the fact and REALLY needed that refrigerator working again, and based on his professionalism and his discussion with me that the problem may have been the insulation on the rear of the plastic panels in the freezer had begun to deteriorate (it's 10 years old) and he could not replace that anyway. Honest, Professional, Friendly, I'm satisfied.

    Great experience with this company. I have previously used them for the same issue. Sergey arrived…read moreand quickly diagnosed the washer's problem. Parts were ordered, and I was charged a nominal service fee which is credited towards the price of repairs/parts/labor. The issue was fixed in less than a week. Sergey was professional, and efficient in his work. I definitely recommend this business and will be using them again if the occasion calls for it.

    PrimeTech Services - homeappliancerepair - Updated July 2026

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