Sansei Japan is an excellent alternative to Sarku Japan in terms of the way their teriyaki chicken is made and cooked. However there are more options such as extra shrimp and extra mushrooms. Customer service is usually good. One of my favorite places to eat at Stonewood Center. read more

Exceptional service from the workers! They provided us with a cup of ice for our soda cans as well as utensils and sauces without us asking. Everything from the veggies to the meat was tasty. Will go here again. read more

Sansei Japan - Teriyaki Chicken Plate - Sushi Bars Near Me - Downey, California

Well, today, May 29, 2025. It was a horrible description of the food. It was really dry. It was really too overcooked, and the pieces looked like you were eating ground beef ground chicken. It was horrible. The flavor was dramatically unflavored just a bad experience. I don't know if it's because of the cooks the gentleman that is back there you tell him to do it a certain way they don't want to You tell him you eliminate the rice put it on the side and the vegetables on the other side they didn't want to because Sam the owner tells him no, so it was the bad experience read more

Sansei Japan - Sushi Bars Near Me - Downey, California

Not worth the 20 minute wait, food portion sucks, and uneven for every plate some get more chicken than others so , definitely will not come back and it sucks for who ever comes on rush hour unless you want disappointment read more

The food here always hits so good and you can tell because it's always someone ordering or chefs cooking. This place has been here for years and we can taste why. The food court is nostalgic and always lively here. You can take this to go if you want but it's always enough tables and seats when one wants to eat here. My dad is a very picky eater and this is his go to spot. Always on point. read more

Sansei Japan - Chicken Teriyaki Plate with Noodles - Sushi Bars Near Me - Downey, California

Not a bad lunch option! Just got turned off by a piece of shaved metal that I found while enjoying my shrimp. Service was very nice and fast (9/20/19), but when you ask for it to-go they make you close the box and bag it up yourself. They cook it on the spot which is what I like. Shrimp and veggies thrown on the grill in front of you. Very little Teriyaki sauce added, so ask for more if you like it juicier. All on a bed of white rice. For the plate, it's $9.67 with tax included. No drink. read more

Sansei Japan - #3 $9.67 (tax included) 9/20/19 - Sushi Bars Near Me - Downey, California

Came in on 12/11/2021 around 6:30pm. Ordered 2 chicken teriyaki plates and the chicken was not cooked right. Chicken tasted undercooked and hard. Called the restaurant about 15 times before they answered the phone. I informed my situation to the manager, and was told he couldn't do anything about it, but be careful, so next time it wouldn't happen again. Manager could barely speak and talk English. Didn't want to issue a refund. read more

Sansei Japan - Sushi Bars Near Me - Downey, California

The chef or so called chef had an attitude today the portions of chicken are usually very good here I don't know if he's new or what or maybe hates his job I don't know but I asked why so little chicken he said it's enough I said how much for extra he said $3 I ended basically paying $5 extra because it wasn't enough chicken you know what he did he gave me less than the first time some of it felt on the bar inside the teriyaki and back on the grill I was like hey this isn't enough he said that's the portion you get . Like really ? read more

Very unprofessional staff. the guy working the register does not know how to use it. I wanted a refund for sushi that was old he tried to do the refund but instead charged me again 30.00 dollars twice. He didn't know what he was doing and their is no one else to talk to. I would not recommend this restaurant. Now I'm out 60 dollars for crappy food I did not eat. read more

One of the worst places to eat...my food was badly cooked and when I went to complaint they even called security because according to them I can not complaint about bad food or service...please avoid this place, better go to sbarros or Mediterranean delight because if you compliant about their food you might end up in jail...and yes security is wasting time instead of protecting the mall from the bad guys they are on the side of this place maybe for to get free food...a complaint against security is on the works. read more

Great Food. The chicken is the best ! Service is ok no complaints. Only down side is they run out of items.

The service by Evelin is absolutely horrible, I hear her treating her co works so rude and she takes it back out on the customers , she got an order wrong and blamed in on a cook . The food was great but because of the service I'm never coming here again. read more

Supposed manager named "Sophia" By far, the worst customer service. She wouldn't hand me a plate because she "only cooked" then she claimed of being the manager. Also, whoever was taking the order must have been new. They need better training on customer service and a real manager. read more

Sansei Japan - Supposed manager named "Sophia" By far, the worst customer service. - Sushi Bars Near Me - Downey, California

I'll bought a California Roll 2 days ago and the rice was hard and it taste old. I will never eat there anymore! Don't buy Sushi there's it's not fresh. read more

The food is delicious. If you count carbs, skip the rice and avoid the Teriyaki sauce. Friendly, helpful people at the cash register.

Wow the yelp reviewer Ashley A. who gave this place a one star is misinformed. She complains about the sushi being stored in a fridge. Yes, sushi should be stored in a fridge, Ashley. Do you want it to be rotting out in the heat of the kitchen? I didn't think so. Anyway back to my own review. Delicious, well cooked food with LARGE portions for a cheap price. I'm happy about it. It's so hard to find quality, inexpensive food these days. Let me ask you this: could you cook something like this and in a big portion size on your own for 7 bucks? Heck, produce and asian condiments are pricey these days!!! What more can you ask for? My friend is a health inspector and he said he enjoys Sansei the most. He notes that their meats are actually a lot higher in quality than you would expect with other fast food stores. Give this place a try! :D read more

4 years ago, their food was amazing, but today I came and it's just not the same, there's this new kid they have cooking and well let's just say he doesn't really know how to cook fully because all my chicken was not fully cooked and had a rancid taste that hasn't even left my mouth, the rice was left cold, and as well as the noodles, they were undercooked and all and all just bad and kinda slimey, and they tried to cover it up by just adding extra teriyaki over it. I hope they can keep up like before but if they keep hiring kids who don't have experience behind the kitchen then I don't see a future for this establishment, at the end of it all I will not be returning again, ever. Truly disappointed. read more

This place is great for quick Asian food fix. I go here ever so often for my lunch break and it's a good solid and hearty meal to eat. Regardless of your choice of meat, everything is great! Shrimp is a little small...the sauce is what makes it all good! Not too salty but not bland either! Wish they had a bit more side options. The customer service is pretty good. A little engaging but not outstanding. Cooks are always a little snooty. Different cooks but always a slight condescending smirk...maybe it's just me feeling guilty for asking them for extra sauce to be poured over my plate. I don't really need the extra calories... Overall, I recommend it! Yummers!! read more

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Wow Leslie L. The cook just cooking the food if you need extra plate ask the cashier, if you want full service please go to dine in restaurant, this is fast food in the food court mall, and this sansei always have a long line in the week end so stop complaining. Please appreciate the good they serving for you. read more

Excellent service ,succulent food and prices for come back every days ,the chefs team very young very friendly and all the excellent humor and the manager supervises every detail and ask the costumers "everything okay"...I like it (I love it ) friends lets go to sansei Japanese food... read more

Literally the best food I have ever tasted.it lost the vibe for me after they took out the Japanese cooks but in all honesty food seems to taste the same.they have Spanish speakers making food and taking orders.it was nice to have Japanese eye candy while waiting for food lol.now it's just about the food.but the food is damn delicious.same recipe. read more

excuse me but what Ashley A. says is COMPLETELY FALSE !!! I was that day at the store, I was one of the last clients in the line and I heard when the manager FABIOLA AGUILAR GENTILLY gave you the option to RETURN YOUR MONEY or give you a new plate and you chose a new plate WRITE THE TRUTH, and you should to add the amount of insults you made to Mrs. Fabiola THE FOOD IS VERY GOOD AND THE CUSTOMER SERVICE IS THE SAME,when they give you your food you realize where it comes from and obviously you can see that the sushi is in the fridge if you chose to order it even though you realize that it was there, it is your problem, not the store, before ordering, look at the menu I go 2 times per week and the truth is that I did not have any problems with my food or the attention I receive read more

I'm sorry but I don't know what people are talking about this place being good!? I would rate this food the worst !! The rice portion is way more than chicken or vegetables. The sushi is disgusting. The soup don't even get me started. Is not fresh whatsoever. I wouldn't recommend this place to nobody. read more

This place has a great selection of sushi rolls. Pricing is decent. Their salads are veryy good. I like that they offer a children's menu. Service is counter only, no table service. The manager, George always greets the regulars with a cheery face and attitude. The place is very clean. We usually order the Salmon plate, yum! read more

Great food. I always get the chicken teriyaki plate. They give a lot of food and the customer service is great. They are fast and the food is prepared right in front of you. I love this place. Its super good. read more

Super great food. Fresh, hot and great taste. I recommend their Sumi salad and California roll.

Great variety of Asian food on the menu and very reasonable prices, too! It's our 2nd visit here and we love it! Will definitely be back here next time we're in Lakewood! read more

Located inside the Stonewood Mall food court in Downey, this Japanese inspired teriyaki and sushi restaurant has a good price. Food here is ok. If you work in this mall you'll be able to pick up some food here and get out pretty quick. The vegetables provided are okay. Chicken has a high fat content. And the rice.. Well, is rice. Nothing exciting about this spot. Just your typical food court Teri joint. Probably will be back when I make my rounds. (Visited 11:08am 07/11/16) read more

THE BEST TERIYAKI!!! Whenever me and my boyfriend are in the area, we MUST stop by the Stonewood mall for this! Hands down the best teriyaki I've had and the only place I've actually liked!! read more

They have really good food here. The prices are low and the portions are big. They have really good customer service and their service is fast. I like that the food is prepared fresh, once you oride it they will make it. I like their chicken teriyaki plate as well as the California rolls and the Udon soup. I would definitely recommend. read more

I love this place, I love the Teri plate with noodles! And the veggies!!! And the amount they serve you it's worth the price!

My husband & I decided to get food here today. I got sushi & he got the chicken teriyaki plate. After beginning to eat he noticed there were black things in his food he took a piece out & it was a roach. THERE WERE ROACHES IN HIS FOOD! We demanded our money back but the manager (Fabiola Aguilar) refused to give it back & said she would only give us a new plate of food. She had the nerve to say it was a fly. I do not recall a fly having antennas. After that they continued to serve the food they had left instead of throwing it out & after the food was done they began to clean & shut down. The sushi was so cold & they did not have a variety of sushi as mentioned in another review. They only had California rolls & spicy tuna rolls that were kept in the fridge. Worst service & unsanitary environment. read more

Another one of my favorite places to come and eat. Really good teriyaki chicken and beef as well. Service is pretty good.

This is probably the best teriyaki chicken I have ate , the flavor of the teriyaki is one of a kind , you can't find it anywhere else , it is so delicious , I would recommend this place to anyone to who likes teriyaki , the portion of the food is great for the price, the people here are super friendly , when you need help , they will do their best to help you , this place has a great vibe , they are really nice and outgoing , the great customer service and the great quality food will make you want to come back read more

Today just like every Saturday I came in for my favorite plate of teriyaki chicken... and as always I'm greeted with great customer services... But unfortunately today I felt very bad and upset to see a very disrespectful and rude customer speak very rudely to a very well known employee "Faby" ... to my understandings of the situation the customer had asked for a "udon soup" but came back a while later to change the soup for a plate of chicken teriyaki... but Faby VERY humbled tried to explain to her that the soup was already ready ... but the lady very aggressive and demanding ... or more so threaten Faby to put a Bad review on Yelp... it's sad and a disappointment to see such a nice and hard working lady have to put up with such rude and disrespectful customers...BUT as for myself an as well as Many other customers WE very much value such great customer service and delicious food... Faby as a valued customer I want to say thank you for your great customer service and delicious food I ask you to never allow such a unmannered an uneducated person to change your way of being I will continue to be a loyal customer to your restaurant and will continue to be very appreciated of your humble personality... read more

WoW! Super good deal! I bought a teriyaki chicken plate and a medium drink just cost about $7! It is the best teriyaki in the town.

I came to eat here had great experience. Great service best food it was my first time and the teriyaki was amazing. I liked how the food was made in front of my eyes. I won't only be coming here but I would recommend it to all my friends and family because I can't believe how cheap it is and the quality is great and the portions are big enough to fill me up. read more