I'm a patient person, but my patience has been tested by this company. The guy came to give me an estimate (one week earlier than planned), and it's been a month. I've called three times to get the quote. The first time I called, the person who answered the phone told me she'd call me personally with the quote ASAP. The second time, she said she'd email me the quote "right away," but it never came. The third time (same day), she said the person who wrote the estimate would email it by the end of the day. It's the end of the day. No email. read more