I've been coming here regularly for years. The past four times I have commented to them that they…read moreplay the same piece of music over and over in a five minute loop. I have asked them to fix it. The guy at the front got annoyed with me, saying I am the only person who notices this. He showed me the YouTube on his phone, which shows a three hour loop. Well, the thing is stuck on one song (which I could now easily play on the piano, having heard it so many times), and he refuses to believe me. I can't read the Chinese characters on his phone screen to show him how to fix it. The guy told me to bring my own headphones next time (I tried this once and couldn't relax with two sources of music playing at once). He was clearly unhappy with me. And I was unhappy too, because now I don't want to go back to my favorite massage place. Every massage I have had there was great (except for the danged music). Has anybody else noticed the five-minute music loop there? I'd be really curious to know whether it bothers anyone else. I would suspect that anyone with the slightest bit of musical background would find it irritating, as I do.

I really enjoy coming here. I love the layout, the atmosphere, the customer service and most…read moreimportantly, the massage itself. The staff genuinely want to help you feel better and relax. I've never had a massage I didn't love, and my face always looks noticeably more relaxed when I leave. I highly recommend stopping by for an hour massage combo. I called today and they had an opening within 20 minutes! It was so calming to be there. They made my day so much better. When it comes to body work, I really appreciate everyone that wants to help. I walked out so much happier and truly relaxed. Thank you guys so much!!

I can't say enough good things about this establishment. I've gone for floats/massage and have…read morealways left feeling slightly disoriented in the best way possible way from full relaxation and good energy. If I could go everyday - I would! Don't miss out!!!!!!

Massage was canceled at the very last minute, screwing up my day and leaving me without a…read moremuch-needed massage. Then the owner refused to comp the float I had booked for after. Also,, cold plunge was broken. Don't waste your time with this place.

I've been getting massages 1-5 times a week for over 30 years, all over the world, so I don't say…read morethis lightly: this place is a 10/10. I've had two 2-hour massages and one 60-minute session here, and every single one was excellent--incredible technique, perfect pressure, deeply relaxing, and truly therapeutic. Aida is magical. I highly, highly recommend her and really, the entire team. Every time I come in I'm exhausted and achy, and every time I leave feeling refreshed, reset, and ready to get back to work. Thank you a million times. This place is something special.

Got an 1 1/2 hour combo massage on 8/2/26. Was a decent massage, didn't focus on my muscles/knots…read morelike An experienced masseuse would. The reason for 3 stars is that I paid for a combo massage and she didn't massage my feet at all. Completely skipped them. That's my favorite part of massages. Most likely won't be back . Update.....To the owner who commented on my review. I was never asked which massage I wanted. I just asked for 90 min massage. In the future I would suggest letting the customers know what the options are for different massages. Most people want foot massage.

The environment is extremely beautiful. There is wonderful music. The service was excellent.read more

I am a fan of the 5-pk one-hour Full Body Massages! Every masseuse I've experienced here has been…read moreexcellent; with a very firm touch or softer as you like it. The rooms are neat & clean, the staff is warm & friendly, and they've happily accommodated me as a walk-in. Because their pricing is very reasonable, I'm able to make this a regular priority in my self-care!

Went in for a massage to relax and ease my tension. Sadly it was not a great experience. All the…read morelady did was just rub her hands on my back and legs. I asked for an hour which was $80. I was not even kidding when I say I came back out even more sore because I wasted my money on a hour of just laying there. 0/10

Horrible service! First she said I have to pay first then took my card to her office and I had to…read moretell her I'll just give her cash as she was taking forever with my card. The lady just put some oil on my back and pretty much rubbed it on my back for most of the time. She said she doesn't know how to massage head and feet so she didn't touch those area. Instead she said she'll give me massage on temple/forehead but she kept rubbing my hair on my face that I had to tell her to stop pushing my hair into my face and rubbing it with oil. I even asked her to keep her hair up as it was all over my face. She keep chewing gum loudly the entire time. This business name should be changed from "ripple" to "rip off" massage. DO NOT COME HERE FOR A MASSAGE!!!!

One reviewer complained about a therapist with Golden Hand Massage using her elbows as part of the…read moretreatment, causing her pain. Honestly, that reviewer must have gotten confused with a different establishment ... because none of the therapists at Golden Hand use that sort of technique. My wife and I have gone to Michelle and Ivy for years. Even though we now live out of state, we still book with them when we come to town to visit family. Simply put, there is no one that we've ever had that is comparable to these two. They are intuitive, and know exactly what to work on. It's amazing, really. Prices are great. The decor is minimalistic, nothing fancy. But the massage? Outstanding, every time.

Great Vibe Great Price…read more Strong Masseur Reasonable professional and experience adaptable

The lady was so sweet and very strong like I asked. Very…read moreintentional in her technique, great customer service. The facility was very clean and organized and warm and inviting. I highly recommend this place.

Wonderful massages, quick to reply and attentive. The location is nice and clean. Very reasonable…read moreprices. I make sure to go every month while living here in Santa Cruz.

Amazing deep tissue massage! I scheduled a 75 minute deep tissue massage and it was a fabulous…read moreexperience. I appreciate JJ Wellness' fees because they're affordable. The deep tissue massage felt like a combination of deep tissue with acupressure and physical therapy stretches which helped reduce my muscular pain and muscle tension. The lotion was soft and light coconut fragrance, and wasn't sticky. I'll definitely be going back, and highly recommend. Her website is easy to read with the services and cost listed. Currently her payment system cannot accept Zelle or Venmo at this time but credit card was easy. Location is in a great spot close to pleasure point on 41st; wish I had time to walk East Cliff afterward.

Everything was amazing! Massage was one of the best I've ever had and the price unbelievable! I've…read morehad many massages in my life and this one covered all the bases, from arthritic hands to hip joint. I was hesitant about getting a massage in a strip mall but the moment I stepped in I felt serenity. I had Lucy as a masseuse. Don't hesitate to ask them if they can handle more than one person. They were able to accommodate myself and two friends.