One of the best stocked auto parts stores around. If they don't have it they go the extra mile to…read moresource it.

This Napa has every thing but if you don't need some odd ball parts You are better off driving a…read morefew minuets down the road to advanced auto parts you'll save about 25% to 35% on everything Also will not have a problem returning your parts unlike this Napa will except very few if any returns

Been my go-to car parts store for decades due to knowledgeable staff, likelihood of having needed…read moreparts in stock or next-day available, plus reasonably competitive pricing.

Great experience yesterday at Monument car parts, San Ramon. I was detailing a clients car and the…read moreclient also wanted me to change out the wiper blades. No probllem as i had done this 50 plus sets before. Well, the normal loop kind it turns out. This 2015 Ford Explorer had a metal nub on the end after I broke off a piece of plastic. I was in Ut-Oh land thinking I broke something. I spent 30 minutes trying to figure out as the rain increased by the minute. Off to Monument with much hope. Deborah, greeted me with a smile as I entered. I said I HOPE you can help. I explained the mid-evil wiper control arm. She removed the normal car install loop part and installed an entire new insert, and pulled out a part of that insert and quietly said its was ready for instal. I was still doubtful of this witchcraft and a happy ending. Deborah came outside and installed the first one explaining each step. She might as well had been speaking Swahili and I would've understood better. Luckily, seeing me deer in the headlight confusion, she also installed the second one. I had bought nothing from the store and she treated me like a Monument highroller. Excellent/outstanding customer service from her. I was beyond fortunate that she had the patience and knowledge to solve my Rubiks cube. This will be my go to place no doubt in the future. ( I'll call first and ask Deborah is working :)). Thank you Deborah for all your help you made me and my Unknowing client very happy. Deborah- 10 out of 10 stars!

This location of AutoZone is located in Rose Pavilion. My bf came here buy some cleaner and a bunch…read moreof other items to help me clean and fix my car. After he paid, the employee bagged all of his items, so he thought - he did not notice not everything was in the bag until we were about to clean and fix my car when he got home. It was not even worth going all the way back just for 1 item, even though that was the main thing we needed. We ended up having to put everything away and clean / fix my car another day when he has a chance to go and buy another cleaner from somewhere else. I hope the employees can be more careful with their loyal customers' purchases in the future.

Was traveling from out of town and experienced a dying battery - arrived to the store 30 mins…read morebefore closing. Victor went into turbo mode once learning we were out of town and offered to come outside to remove the dead battery and place the new one. We are forever thankful for Victors outstanding service - especially when the store was about to close.

I have been going here for years . As a single mom I could not afford paying to take my car for an…read moreinspection. OReilly's always had a machine that would diagnose my car's problem. If it's major they tell me. If it's minor I get to buy the parts right there and then they happily put it in for me! Free! With a smile! Once I went to another OReilly's chain and the guy said to me with sarcasm that they don't do that kind complimentary service. That's why the one on Dougherty is the best:)

Need a new battery for your key fob? They have the battery you need and will install it for you…read more Good customer service!

I had a great experience here as a first-time customer. Frank was patient and communicated…read moreeverything clearly, which made the whole process fast and easy. I called to schedule an appointment to bring my car in for a diagnosis. Since my daughter and I had a free day, we waited in the lobby while they checked it out. When they didn't have availability to complete the repair until the following week, they made it incredibly convenient by letting me bring the car back and providing a loaner. Not having to arrange a drop-off or pickup was a huge plus. All communication was handled through text, which made everything even easier. Overall, a smooth, stress-free experience -- I'd definitely recommend them and will be coming back!

I am writing not about the service department but the sales department…read more I don't mind that you don't have a person waiting to help me test drive a car when I immediately get there. I'm happy to wait 10 minutes for someone who can. I am not terribly upset the car I want to test drive is unavailable. It would have been nice to drive it. Or even see it. But no one bothered to show me the car. Or any car. What I am upset is that you saw I was wearing a wedding ring and asked me if all my decision makers are here. Like I need my husband's permission to buy a car (I managed to buy the last 2 without help). I doubt you would have asked my husband that if he was at the dealership. Instead I finally talked to a woman (my service advisor) who finally cared enough to grab keys to show me the inside of a car because the men just chose to dismiss me. It wasn't even her job guys! It's 2026. Please do better.

5 Stars Unbelievable service from Valley Truck and Trailer!…read moreEven though they're primarily a repair shop, they went way out of their way to help me find the right parts. They were incredibly knowledgeable and even refused to charge me for some of the items. I can't recommend them highly enough for their expertise and generosity.

Travel trailer needed wheel bearing service. Called ahead, Eric and Brian very polite and helpful…read more Drove and dropped off travel trailer. It was ready earlier than estimated and lower cost. I even received a lesson on continued maintenance etc. Definately will come back for trailer service when in the area. Thank you!

Matt and David are my dudes! Very knowledgeable and just really cool guys. Thanks for the quality…read moreworkmanship and trail recs for me and my Land Cruiser! I'll definitely be back for a king suspension lift!

Staff were very nice and very helpful. They did a good job on placing Bilstein struts and shocks on…read moremy car. Deserved 5 star.

I have always had issues with finding parts for my 1994 auto. I mean the exact right part, not one…read morethat comes close to fitting correctly. Like an accessory pulley that is exactly the same size, not 1-4 mm difference. They got it here, in-stock, on premise! And the price was cheap compared to Amazon and other local parts stores. John was great to work with and very compassionate to the customer on the phone ( I got to listen to the conversation while he rang me up)! Don't think I could repeat my question 4x and stay that cool, calm, with complete customer service in the forefront. John said if we don't have it in stock, we have a 2 block long warehouse in Fremont we can get it from in a few hours. That is fast and 2 blocks long, that is big and probably have other hard to find parts for my car. Look forward to getting more parts there, well when mine break (which they will).

Santiago was very helpful and quick with helping me out. I had called previously to the fremont…read morelocation and was brushed off (told they didnt sell the item i was looking for). Santiago from the San Ramon store had informed the quantity for that item in the Fremont location. Thank you again and tell you boss I said you should get a raise.