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    1-800-Plumber +Air

    4.0 (21 reviews)
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    4.5
    (7 reviews)
    Fences & Gates
    Responds in about 50 mins
    3.0
    (15 reviews)
    Heating & Air Conditioning/HVAC
    Responds in about 2 hrs
    5.0
    (1 review)
    Roofing
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    Ask the Community - 1-800-Plumber +Air

    Review Highlights - 1-800-Plumber +Air

    Chad installed our tankless water heater to replace our two existing tank water heaters in the attic.

    Mentioned in 3 reviews

    Read more highlights

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    4.8
    (860 reviews)

    I rarely write reviews, but this situation is a must. Richmond Air installed my new HVAC for my…read moregarage recently and had the best price for the product and skilled install which is critical for performance. As a matter of fact there was a misunderstanding in the quote as I thought it included new ducts, but it did not. But James replaced for free due to the misunderstanding on my part. He did not have to do that because it was my mistake in communication. Prior to that I had 2 other hvac systems installed by another company. So I called that company that did the install to repair one. Within hours of repairing one hvac, the other failed. So I had to wait over the weekend for them to return to fix the hvac and on Monday my schedule. Then I decided to use Richmond Air for the repair. I only would be at my house from 8:30 to 10am due to a departing flight. I called Richmond Air at 7:30 AM on Monday to see if they could send someone to my house within the hour. The owner, James showed up with a staff member. So the other company's staff accidentally let out my Freon. James called the company and explained the mistake for me and arranged for them to replace my Freon for free. That is honestly and great customer service. He could have replaced the Freon and charged me, which is expensive and let me figure out the situation with the other company. So that deserves my business and yours. Trustworthy, competence and great pricing. I hope this review helps you select Richmond Air. I am confident you will be happy with the work and you will feel that you have gotten great value for the service.

    I would highly recommend Richmond air, they do quality work and are very professional; Jason helped…read moreus throughout the whole process when replacing our AC unit.

    Braswell's Air Conditioning & Heating Services

    Braswell's Air Conditioning & Heating Services

    4.0
    (4 reviews)

    I strongly advise caution when dealing with Braswell's for HVAC repairs. He identified a leak in my…read moreevaporator coil and recommended I add refrigerant. He said it could last from 6 months up to 3 years--he wasn't sure--and that if the system failed again, I would need to replace the part or the entire system. He charged me $235 per pound of virgin R410A refrigerant; my system required 4 pounds. The next day, a neighbor told me I was ripped off because their AC was refilled with 4 pounds of refrigerant for the standard service cost of $169. My system stopped working after three days!!! I believe I was intentionally misled into buying the refrigerant. Braswell performed a leak diagnostic and knew how severe my leak was but likely thought he could make $940 now and have me call him back for more work later. Beware of contractors with predatory behavior. I should have realized he was going for the kill when he said no one called him all winter. I later discovered that most companies charge $75 to $90 per pound of that refrigerant. Not only did he recommend the wrong service, but he also tripled the usual charge. When I told him my system had failed only after three days, he wanted to schedule an appointment to "do another diagnostic."

    Overall great service. They called before they arrived to replace our upstairs AC/heater. Arrived…read morewhen they said they would and literally took the precautions to make sure the floors and stairwell were covered before beginning their work. Finished that afternoon after installation was completed. Scott is always available to answer questions. Definitely would recommend to others.

    1-800-Plumber +Air - plumbing - Updated July 2026

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