I love coming here. Always go for a mani, pedi, and waxing. 100% recommended. Staff is amazing and super friendly

This place used to be so good to me, and it's still busy in there. But you can tell they are a little frazzled with more people in a smaller space. It's more spendy now, but they do a good job. I paid $68 for a gel pedicure (plus tip), which seems like a lot.... read more

I waited about 45 minutes to an hour for a mediocre manicure. I was also double charged for the same service on the same day. I initially assumed it was an honest mistake, but when I called to clarify, they told me they needed to review the security footage. A strange and unprofessional response. I would avoid this place. read more

Im a client for this Salon for 3 years and I alwsys have Power gel nails at this place 2 times a month . But this week I had a bad experience and I went to do my nails and the person who did it did not put enough powder on my nails so it can last one or weeks ... So one hour after I got home I went to pickup something with my hands and the nails broke , so I went back to the Salon and asked them to make it more stronger with more powder so it does not break it and they wanted to Charge me again . I did not think it was fair and the owner was not nice with me told me to leave and don't come back again . read more

Sapphire Nails and Spa - This is my nails after 2 hours seat at the salon I went home and one hour after it broke because they did not make it stronge enough - Nail Salons Near Me - New York, New York

I was able to get a very last minute appointment for eyelash extensions, which was great, so definitely call to ask if they'll be able to do a service for you if you don't have a reservation in advance. This was my first time getting lash extensions, so I'm no expert by any means. It took 1.5 hours for a full set. $120 plus tip. Was a relatively okay experience. Slight burning but my eyes were not irritated at the end (were not red at all). I wanted a natural look and this length is a bit over the top but fun nonetheless. I did wake up with a bruise on my right eye from how the tape was positioned which was annoying. It seems the application was pretty top quality, but the lashes themselves were pretty thick. In the end they did not look natural but very beautiful nonetheless read more

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My nail artist was skilled and did a good job job, but the owner is dishonest, aggressive, and a scammer. I asked her if builder gel cost the same amount as regular gel. After the service she charged me 80 after me thinking it would be 40 as she confirmed the price was the same as regular gel. I asked both her and the nail artist. She should post a clear and accurate price list and apologize for pulling the wool over customers eyes. The salon is not very clean or modern either. I'll be taking my business elsewhere in the neighborhood. Don't waste your time or money. read more

Sapphire Nails and Spa are running a scam. As other customers have mentioned on YELP, they do not honor gift cards because the manager pretends they don't know how to redeem them. I am filing complaints at the municipal and state levels to authorities rooting out business fraud. read more

This place is really clean and they do the job right. I've been to quite a few nail salons and most of the time my nails barely last a week because I'm constantly using hand sanitizer (I'm a nurse). However ever since I've been getting my nails done here, they last at least 2-3 weeks. They can even do ombré nails and it looks fantastic! Will be coming back soon. read more

I've been a loyal customer at Sapphire Nails for years, but I will never go back after my recent experience. The owner is greedy and dishonest -- I was charged incorrectly for my services, and when I brought it up, she refused to correct it. It's incredibly disappointing to be treated this way after years of loyalty. There are plenty of other salons that value their customers and run their business with integrity -- unfortunately, this isn't one of them. read more

When we walked in we were immediately greeted nicely. They had kid friendly polish and great spa treatment did not hurt at all. If you're in NYC and want to get your nails done this is the place for you. read more

Sapphire Nails and Spa - Mother daughter day - Nail Salons Near Me - New York, New York

Sapphire does such an amazing job every time. Great for nail art - and affordable vs some of the other salons around. Pro tip: always book ahead, as the space is relatively small and is often at capacity. read more

Sapphire Nails and Spa - Gel mani (French with gold) - Nail Salons Near Me - New York, New York

Save your headache. Do you like customer service? Don't come here then. There are so many places in the area that do a superior job and actually treat you with respect. Now don't get me wrong, the techs are great. Typically friendly and do a good job. But, if you ever have the slightest issue with your nail, forget about it. The owner: I don't know how what she went into this industry. I have been getting my nails done here for 10 years on and off. Only because I like the techs. But I am done. She is so ridiculous. And does a terrible job at nails so make sure she does not do your nails. I have had maybe 3 nail issues in all those years and have had to fight to get anything fixed. Like I should not have to fight when gel manicures are peeling 3 days later. Anyway, she went off on me the other day and told me "you always have a problem." I am so done. And let me tell you, I have written maybe one or two help reviews ever but made it a point to get on hear and encourage you to go elsewhere. read more

The owner is nice & I absolutely love the eyelash technician (she is the best in the city!), however I would go elsewhere to get your manicures/nails done. It seems like communication is an issue here. I was charged $115 including tip for a gel manicure. Not even any extensions. I wanted extensions and when I saw that the nail tech started applying nail polish without adding extensions, I figured I was just going to go with that and pay less than I expected. But NOPE. Think about it, $100 for a gel manicure on extra short natural nails? She removed my existing tip & did an ombré, but you could barely see it & I doubt $100 encompasses all that was done. I would rate this place higher if they would have done a better job at resolving the issue. They gave me back $15 cash because it was clear that there were discrepancies amongst the shop workers about what costs what. All in all - My manicure was not worth $100, my local nail shop charges $45-65 total for what I had done. I should have gotten more of a partial refund. So I will never come back to get my nails done here. My pointer nail is already chipping & I got it done only 3 days ago. :/ I will keep going here for my lash work, i would rate the eyelash tech 10 stars if i could. But after i saw my account charged $115 and i look down at my nails, i just don't think it adds up. Be aware that you have to be VERY EXPLICIT with your instructions and I would suggest asking to pay FIRST before the work is done, so that it ensures they do what you asked for. read more

Sapphire Nails and Spa - Gel manicure, "ombré". My pointer nail is already chipping & I got it done only 3 days ago. :/ - Nail Salons Near Me - New York, New York

Loved my first gel mani here, lasted ~3 weeks! However, when I went 8 days ago and got another gel manicure, my first nail chipped 4 days in... so whatever, I thought it was a fluke. Now by day 8, three more chipped. Usually my gel manis last at least 2 weeks so this was not ideal. Had a good experience at the actual salon but not a happy camper right now... read more

Sapphire Nails and Spa - Nail Salons Near Me - New York, New York

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Mamata is excellent!! She gave me the best manicure that I've ever had! She got so close to my cuticle and followed the shape of my nail. She also shaped my nails perfectly. Could not have asked for a better manicure. read more

Sapphire Nails and Spa - Dip manicure that Mamata did. - Nail Salons Near Me - New York, New York

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Yes, guys get mani/pedis also. Even an eyebrow waxing! I've been to many nail and spa places oner the years. Sapphire is all about quality service. From the moment your greeted to the exiting, its all about you. My most recent trip included a mani, pedi and an eyebrow wax. 1/3 star ding - I find it a little difficult to get in and out of the closely situated pedi chairs. Another 1/3 star ding - no appointment, good chance you won't be able to get in or come at an off peak time. So if your going to Sapphire, make an appointment. Otherwise, love the service, the pleasant staff, the cleanliness of the operation. Price wise, little high but we are on the UES.(last of the 1/3 star dings) Definately, a highly recommend. And yes I will go back. read more

Sapphire Nails and Spa - My shine with the clear base and top coat..... - Nail Salons Near Me - New York, New York

After many rounds back and forth, they fully refunded my manicure ( minus the tip.) I believe they want to do the right thing by their customers but I also don't think they're able to do a French powder dip manicure. read more

Sapphire Nails and Spa - Nail Salons Near Me - New York, New York

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I always come here to get my gel pedicures with Sonja. I've been going to her for over a year and she always does the best job. She's gentle with the cuticles, detailed with the paint job, and the massage is fantastic. She's just the sweetest and I never want to go to another place or technician because she's the best! Thank you Sonja! read more

I wish I could give this place zero stars. They overcharge for French tips with nail extensions. Like 100 plus for regular pedicure and gel French tips. And take hours to do it. After a week they were falling off. Don't get me wrong. They are clean and super attentive. But whatever nail products they use. It just horrible read more

Sapphire Nails and Spa - Nail Salons Near Me - New York, New York

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Came here after researching salons in the neighborhood because I wanted to try gel extensions/tips. I am obsessed!! Full set was under $100 (about $90, I believe) and holding up well. I am admittedly hard on my nails and I'm so impressed how these are holding up. My only regret was not going a little shorter on the tips so they could grow out more but lesson learned on my part! read more

Sapphire Nails and Spa - gel tips - Nail Salons Near Me - New York, New York

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Came here on a Thursday morning at around 9:45 when my usual place failed to open on time (no idea why). It's very clean, all tools come right out of the sterilization packet but very packed inside. Every inch has a table or a pedicure chair. It's actually so crowded that I didn't see a drying spot and when it was time for my nails to dry, the nail tech pulled out a tiny fan and I sat at her table until I was done. To be fair, I didn't go to the back of the salon so there could have been one. The tech did a decent job but was so...incredibly...slow. Thankfully I wasn't in a rush so it wasn't an issue. $19 for the Essie "long wear" polish with the gel-like top coat. Nice place in a pinch but wouldn't go out of my way to come back. read more

Sapphire Nails and Spa - Nail Salons Near Me - New York, New York

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made an appointment for a mani pedi and whole staff was kind and helpful. asked for gel nails and they were excellent and got the designs i asked for. read more

Second time at Sapphire Nails for a gel mani ($40) + regular pedi ($29?). I walked-in around 430pm on a Thursday and was helped right away. They have a good selection of Zoya regular polishes as well as CND gel colors. Masks were worn by all employees and customers, there are plastic partitions between the pedicure stations and a prerequisite temperature check at the entrance. Have had two really good experiences here, my gel manis have lasted three weeks minimum and pedis for almost four weeks. Friendly and attentive service! Will come back! read more

Sapphire Nails and Spa - Dark red CND gel mani - Nail Salons Near Me - New York, New York

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Please do not go here. There are so many nail salons in the area that do better work and have nicer front desk staff. As many have mentioned the receptionist has an unchecked attitude problem. I've given it a few tries and had one good technician and three terrible ones. My last visit I paid $100 including tip for a bumpy and uneven manicure and they charged me $15 for breaking ONE nail less than a week after. They also do not use separate containers for each client's dip as they falsely claim on the Yelp page. read more

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The thing I liked the most about this place is you don't have to book an appointment days in advance you can just walk in. Nice staff and rates are okay read more

I loved my nails after the visit. I had both pedi and mani. Valentine was very detailed and thorough. It was very warm in the salon though and it was somewhat uncomfortable. Overall, I will definitely return read more

I went this past Monday for a mani/pedi- their first day opening back up after three months, and the place looked fantastic! Employees and customers were socially distancing, every other chair was open. The establishment spent a lot of time creating lucite stands between customer and nail techs to help with the any COVID19 guidelines. Also, it looks like they upgraded their pedi chairs, everything looks brand new. I was very impressed how they managed to handle my entire experience and I could see them disinfecting and cleaning every 5 mins. It was clean and I felt safe! Side Note for future clients: If you see a slight price increase please don't complain, it's tacky. It is your job to request a price before you commit to a service. In my opinion, the prices are extremely reasonable for a small businesses that has been destroyed by the economy due to the pandemic, no rent relief and the last thing they need is tawdry customers asking why the price increase. Its called supply and demand also a global pandemic that has left millions unemployed. If you don't believe in reasonable prices, get your claws polished elsewhere! Also, my mani/pedi came out flawless and my nail tech was super considerate and nice! read more

Sapphire Nails and Spa - Four days post, still looking good! - Nail Salons Near Me - New York, New York

Sapphire Nails is the best nail salon on the UES. They are clean, efficient and friendly. You may be able to find a place that's slightly less expensive, but to me cleanliness is very important when it comes to manicures, pedicures and the like. I trust Sapphire to do a great job every time and I always recommend this place to friends. I recommend calling in advance to make a reservation. This helps reduce the wait time. read more

I got a pedicure and extension tip manicure here because I was gifted a gift card to this salon. The nail tech was excellent and everything turned out great, however when it came time to pay they said they could not honor the gift card cause they didn't know how to apply it (despite it being purchased through them) and rushed me out telling me to "come back and use it next time" and i had to pay full price today. If you can't "figure it out" to honor it this time, why should I expect it to be honored the next time? I think that was terrible business practice and soured me on the place. Only going to return to get my gift card money used, but will not return again. read more

Took 1h40 to do a basic pedicure, they applied a scrub on my leg which majorly irritated my skin - it's now full of red bumps. They blamed it on my shaving but this only happened on one of my legs (why would shaving only cause one leg to be so irritated). They switched technicians half way through the pedicure and it was evident both were unsure of what to do with my leg. Didn't enjoy the experience read more

Absolute rip off. Paid nearly $200 before tip for a single color manicure and pedicure on my natural nail with no special design. Experience was incredibly average and took 3 hours start to finish. Tech was great and very nice, but in no world should anyone be paying that much for what can only be described as the most basic mani pedi I've ever gotten in my life -- especially when you can get the exact same result elsewhere in the city for half the price. I admittedly should have paid better attention to the OUTLANDISH pricing before going in blindly (they charge $40 extra on top of an already pricey $85 pedicure if you want gel -- maybe I live under a rock but that's insane to me?? Or if that's the standard, maybe alert the client of the upcharge before starting??). Trying to save someone else from making the same mistake I did. SAVE YOUR MONEY and go somewhere else. read more

They did a really great job on my gel manicure and pedicure! However, it's definitely overwhelming in there with so many people waiting and being told they can walk in or book an appointment with not enough women to actually take everyone. Ana did a great pedicure but she was not the most friendly (I was picking out a color for a 3-5 minutes for my nails that I was getting done for my bachelorette and they had no nude/sheer color to do under the design so the search took a bit longer, and she told me to hurry up bc I'm taking way to long and seemed angry the entire time). Overall I would return bc the quality was great, but I was a bit uncomfortable my this comment and I felt rushed the whole time. read more

Sapphire Nails and Spa - Nail art - Nail Salons Near Me - New York, New York

I came in 10 min laste and they still accommodated me and made me such micr nails !!! read more

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Got a gel manicure, and 8 out of 10 nails cracked in less than 12 hours (7 of which I spent sleeping). Also the top coat used is not safe, the skin surrounding the nails that had come in contact with it experienced a very hot burning pain when I placed my hands under the lamp to cure the gel. Would not recommend. read more

Sapphire Nails and Spa - Nail Salons Near Me - New York, New York

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I have been a customer for 5 years. Most of the manicures are fine--especially if you find the right tech. But since my manicures have been less consistent after having kids, I usually walk in and get whoever is free. But after my last visit, I will never go back again. I called ahead to make sure someone was available and they told me to come in. When I got there, only the owner was free, who I already knew doesn't do a great job... but I was in a time crunch and agreed. The whole thing was AWFUL. I went there to relax and instead had to micromanage the whole manicure. She rushed through the whole thing, missed the sides of my nails on the first coat, so after I asked her to paint the whole nail, she did so only on the 2nd coat, giving the polish a sloppy layered look. She also botched one nail so badly that she had to re-do it twice. This is not how to treat a loyal customer of 5 years and that's why they will never get my business again. I wouldn't recommend this place. It's very inconsistent and unprofessional. read more

Sapphire Nails and Spa - Manicure with pink polish - Nail Salons Near Me - New York, New York

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Nemu gave me a gel manicure and took incredible care throughout. It's clear she was very dedicated to providing the best output possible as she was detail oriented, took her time and checked in with me throughout. First time visiting this salon and will be back for Nemu! read more

Horrible powder dip gel manicure! My nails were long and I asked for them to be shorter and round. The picture speaks for itself - the shape is awful. For the middle coats in between powder they used an Essie clear coat white bottle instead of the typical powder gel bottle. So disappointed, especially when I wanted nice nails for the holidays. read more

Sapphire Nails and Spa - Powder gel, odd shape - Nail Salons Near Me - New York, New York

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All the techs are so wonderful! This time I went with Alicia, one of my faves, a perfectionist. Gel manicure with design and gel pedicure. read more

Sapphire Nails and Spa - Gel manicure w/ design. - Nail Salons Near Me - New York, New York

I'm really really REALLY disappointed. My initial experience with this place was wonderful, but went downhill afterwards. I spent a while at the nail salon, and paid a pretty penny. Got a pedicure and SNS powder. They have a bunch of SNS powder colors, but none of them were displayed on fake nails. They told me to google the colors. Ummm okay. I was chatting with the nail lady & told her I was going on vacation. Went to Florida. Didn't do much except lay on the beach & swim in the ocean. Was down here for 3 days when I noticed the chipping on the sides of the nails. Then, my left pointer nail pops off. Mind you, it's been less than a week. Also, the tops of the nails looks like the topcoat vanished.. I paid so much money for this and I'm just so disappointed. UPDATE: all my nails popped off at the 1 week mark. Two thumbs down read more

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This was THE WORST powder/acrylic manicure I have ever gotten in my life. I have NEVER written a bad review before, but DO NOT believe the reviews you see on here. My nails are uneven down the length, they slope up and down. The shape is not the same on every nail. Some nails were put on crooked. I kept trying and trying to explain what was wrong and how to improve but nothing was done to improve it. I paid 68 dollars and will have to pay more to get them fixed somewhere today, they are embarrassing to look at. They did not offer to discount my nail service but gave me a gift certificate for a regular manicure, which is a joke. Poor customer service on top of poor service. read more

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