Great search results and web form for booking appointment. Lots of choices for appointment days and times. Clear pricing and high quality call from owner/operator to clarify order, confirm pricing and commit to appointment day/time. Good text message system for reminder and arrival updates. On time arrival, smooth paperwork process, healthy focus on safety, respecting and protecting the home. Excellent communication overall. Quality work done in a timely manner with instructions for aftercare. Will book again and recommend to others! read more

Great service and great results, we will definitely be booking with Bret again! He explained our options and answered our questions. He was very friendly and helpful and we would definitely recommend him to others. read more

Sapphire Steamer is a good, honest company. We highly recommend them. They were knowledgeable and helpful. We had a tricky stain and they communicated well throughout the process. We will use them again. read more

Bret is a joy to work with- on time, professional and does quality work. Highly recommend and will be using him again in the future.

Bret is very professional. He explains the work in details before the cleaning. Highly recommended!

Bret was very responsive and was able to give me a clear quote. He was very detailed and quick.

Bret takes great pride in his work. He's thorough and efficient. He also takes time to explain what he's done and which stain can and cannot be cleaned and why. I found him polite, professional and very easy to talk to. He did an excellent job cleaning our carpet and couch. I would highly recommend him. He just started this business in 2021 and is very motivated to expand the business. Give him a call the next time you look for someone to clean your house. You won't be disappointed. read more

Bret understands the science behind carpet cleaning and stain removal, and provides excellent customer service -- the best of both worlds! I couldn't believe how soft and clean our old sectional couch felt after he cleaned it and treated it with the deodorizer. If you are seeking professional, courteous, COVID-19 conscious and overall excellent service...Sapphire Steamer is the way to go! read more

Bret came over to steam clean the whole house, and he did such a fantastic job! All of the tough stains are out of the carpet, and everything looks and smells super fresh. He explained everything to me thoroughly as well, he's very professional, and his prices are super fair for the work he does! He deserves all the customers. He's also very friendly! A great guy with great service who works all by himself for now! I highly recommend:) read more

Great service and excellent results! Bret was responsive, friendly and thorough. He did a great job with the carpets in our family room, bedrooms hallway and stairs. I would highly recommend Sapphire. read more

This review is long overdue but they were so good it's worth writing! Incredibly professional, super polite and friendly, and best of all CLEAN CARPETS! I was recommended this company based on reviews from the Sunnyvale Moms Group and I'm so glad I called! My baby had vomited for like a week during sleep training, and my senior dog went through a week of diahrea. My carpets were a mess! They got the smell out, all stains gone, even older stains and also the area rug in the nursery! They have a customer for life, I'll be using them every time for my carpets! read more

Bret is prompt in his appointment. Before this, he would send reminder of appointment. He did an excellent job. He put in guards to make sure the edges of the wall are left intact. Prior carpet cleaners tend to skip the edges. He made sure these are cleaned and provided some advice. Did an excellent job. read more

Sapphire Steamer - Guard put in place to protect the walls - Carpet Cleaning Near Me - San Jose, California

I needed a cleaner with very long hose since house is not super accessible, and he came through, cleaned up our ancient shag rug quickly for a very reasonable price. Definitely recommend. read more

Bret did a great job cleaning our large area rug and bedroom carpet. He was very responsive, thorough and professional. His prices are also very reasonable. Definitely recommend his services. read more

Bret did a great job on our area rugs. Our interactions were all terrific. Communications were prompt, clear, and helpful from the first inquiry. He was on time, thorough, well organized and took great care of our home in the process, using safeguards to protect woodwork and corners while he worked. Bret comes with a lot of experience in carpet cleaning and flooring as well. We felt well informed of every step of the process. Won't hesitate to call him again! read more

Quick & timely response. Also came in for a quote - finished in a couple hours and carpets look so clean again! Took the pet stains out

I've had Bret back for the second time and he does a wonderful job. He carefully explains all of the options and doesn't give you unrealistic expectations. I thought I had my dogs house broken and found out they were not., Thus the need for a second cleaning. read more

On time, polite, and Bret got dozens of stuck-in kids food and marker stains out if my carpet. Great job Bret!

Kitchen tile cleaning was pretty good! Looks better in person than in pic after cleaning. Will use them again. Professional staff

Fantastic Service and local business! Bret got us in almost immediately after I had called. He and his co-worker were extremely professional, knowledgeable, efficient and friendly. Our chairs look brand new! Just incredible! We would highly recommend Sapphire Steamer to all who are looking for a personalized upholstery or carpet Cleaning experience! read more

Fantastic customer service. Bret was very quick to respond and he did a great job with the everything. He was great in explaining what was to be done and was ready for any questions that we had. I will definitely call him for future cleaning needs. Highly recommend. read more

I would highly recommend Bret. Very professional, experienced, and super friendly. He did an exceptional job for me last week.

We highly recommend Sapphire Steamer carpet cleaning service! Bret was so accommodating and flexible during the scheduling process, and arrived right on time. He carefully explained the cleaning process, before and after the service was complete! The carpet looks so much better than before, and has never felt so amazingly soft. I definitely would recommend Bret and his team to any other friends who are looking for a reliable carpet cleaning service. read more

Bret did great work. our carpet was ruined with our toddler dropping various things and he was able to remove all the stains. He arrived on time and was very communicative throughout the process. read more

Bret was quick on his response. He gave me a very good price compare to other carpet cleaners. Him and his co-workers came on time and completed the work as promised Cape pet was clean and work done on time Thanks a lot guys Ehab read more

Bret was professional, friendly, and fit me into his schedule on short notice. My sofa was in desperate need of a cleaning, and it looks SO much better now. Bret seemed both knowledgable and enthusiastic about what he does. I would highly recommend his services! read more

I am a repeat customer. Service is perfect, affordable, efficient!

Bret from Sapphire Steamer did a fantastic job of cleaning our couches, rugs and dining chairs. His years of experience and professionalism was very evident in the way he handled the job right from start to finish -- he was quick to respond, send me an estimate and make an appointment; and did a fantastic job of cleaning everything. He removed all the stains and did a very thorough job and made sure the floor didn't get dirty and messy during the cleaning process. He also helped us remove some stubborn stains on the leather seat of our car. I would highly recommend Sapphire Steamer's services! read more

Timely and friendly communication. Had a rug and a tile floor done. Very well done and professional service the whole way through, would recommend! read more

Sapphire team did a great job, gave terrific, spot on advice and I just appreciate the love they had for what they were doing, thank you!

Why did it take me so long to get my rugs cleaned?? They look almost brand new! This guy is great - communicative, reliable, informative. I'll definitely hire him again! read more

Professional in every way. Took my call on a Saturday after Stanley Steamer push us out and increased their price. Understood what we needed, scheduled us quickly. I received alerts when they were on their way and also at end of work. Offered recommendations! I had a Tile floor cleaned in our kitchen plus stairs, hall and bedroom, dining chairs - all look fabulous. This was probably one of the easiest experiences with a vendor I've had in 2021. Highly recommend. And very close by in Willow Glen! read more

Bret did a wonderful job cleaning our couch and chairs! He was communicative, organize and reliable.

I heard about this company through a facebook group, and I am happy to say that Bret & his team lived up to the hype. I thought the online quote & booking process was easy & clear, the communication was professional & excellent, the prices competitive, and Bret did a great job on our sofa, armchairs, baby gilder & area rug. He was helpful in teaching us how to maintain our furniture, and his attention to detail and thoroughness made him a cut above the rest. He was careful to wear a mask & booties, and cleaned up afterwards. We would definitely hire him again & recommend him to our friends! read more

I had my carpets and tile steam cleaned yesterday by Brett and Steve. When I called to schedule an appointment I spoke directly to Brett, the owner and I was impressed by his knowledge and patience with all my questions. When they arrived we did a walk through of all the areas and I was confident my walls, baseboards and appliances were going to be processed. The carpet and tile cleaning turned out great and they even cleaned all the baseboards. The most surprising result was how much lighter the grout was after cleaning. I am very pleased with the results and would recommend. to others. read more

The booking website is so easy to use! Bret was punctual, perfect, polite, affordable. Very thorough carpet cleaning of two bedrooms and a staircase. Very thoughtful about protecting the wood flooring and the wall corners with some really cool orange bumpers. read more