There were signs throughout the store indicating buy one get one 50 percent off. I found 2 pairs…read moreof shoes one for $70 and one for $50. The one for 50 was on clearance. Nowhere on any of the signs did it say clearance shoes were not included. When I got to the register the salesperson very rudely stated that the clearance shoe could not be used for the bogo. They wasted my time in searching for shoes and lost my business. Why not put any exemptions on the sign so people know up front. Won't be returning, too many other places I can shop.

I've worn Skechers before. I'm not wearing them now but I have. I walked through your store and I…read moredidn't make a purchase but as I walked in I was greeted with a friendly smile. The store was very clean and fully stocked. The music was playing and sounded good, quality and volume level. I said "have a good day" to the young lady at the front who responded the same as I walked out. If I ever need a pair of Shechers I know where to go.

Decent size famous footwear. Located in a strip mall, there is plenty of parking. They have a…read moreclearance section and run sales. Service is usually pleasant.

The sales associate was older and mean as heck. First and last time from this store. Hire people…read morethat aren't grumpy.

Smaller of the Fleet Feet stores in the area. There are a few sales people who speak exceptionally…read moreloud and does not feel like an individual experience when trying on shoes. There is parking nearby, although not directly in front of the store. They have many popular running shoe styles and some not common but nice options. They have shoes and gear pretty comparable in price to most other stores.

They were so helpful and great getting my son fit for running shoes! The whole experience was good…read morefor us all.

My first visit to the new location. Store is open with more natural lighting. Our saleswoman was…read moredelightful. Large selection and, again, I will stress that they have the wider widths so one of my granddaughters had been wearing a pair of shoes that did not appear to be wide enough. Best part of this location is the parking situation. There is a large parking lot. No driving around downtown Naperville trying to find a spot. We parked a few steps from the door. Love it. Hope you have many successful years in this location.

The owner is super sweet and extremely helpful with fitting the littles. I used to bring my kids…read morehere and now I bring my grandchildren. The store move to a better location with ample parking so you no longer have to fight traffic and parking in Downtown Naperville

A shoe company sent me a flyer for Naperville Running Company. It was try on a pair of their shoes…read moreand get a free pair of socks. I got to choose a brand I liked which is great. The shoe brand turned out to be very comfortable. The store only had a plain color in stock, but they provided me a tablet to search for additional color options. I had come in on a Saturday, and they called me on Wednesday that my shoes have arrived. Staff that I encountered on first and second visit were friendly. I did not feel pressured to make a purchase and they gave me space to look around. Very good shoe selection from a wide variety of brands. There is limited parking out front, but the deck is only a block away. I would return.

My wife wanted some Puma shoe and this store was literally the only place on the internet that had…read moreit in her size. Accidentally ordered wrong size and noticed seconds after I clicked order. Called the store and they picked up on the second ring. Guy who answered was on top of it. Best customer service I've had in a long time. Thank you! To be fair, I just ordered so haven't actually received the shoes, but didn't want to forget to leave this note. I'll update if the shoes never arrive. Ha! Update: they arrived before I expected them to. They were a Christmas gift and I got them before Christmas, which was awesome.

The service, friendliness and knowledgeable staff make this business stand out!…read more I highly recommend them. Their shoe selection is great but then add a custom sole that's molded to your foot and you now have the perfect shoe.

Customer service is really bad. I went inside the Naperville store to do a return of one of the…read moreshoes I bought online. Staff completely ignored me. I waited in line until they finished serving the other customers, I had to tell them that I have a return. The first person who's at the register went out her area and didn't even look at me until I said I have a return. She just said "oh, yeah" then pointed at the other guy in the other register. So again I waited for the other guy to finish helping the other customer. I know the guy saw me and heard what i said to the lady at the first register but he was also going to get out from where his register is until I said I have a return. He moved slowly to the other register where I was standing close to and the look on his face just says he doesn't want to help me. He spoke on his radio looking at the other staff helping a customer with shoes and told him that there is a return. I gave 2 stars because their online store has more bigger and extra wide size selections. Zero star for customer service.

I passed by the store sometimes on my way to various work activities and since I was a fan of the…read moreRed Wing Shoes and I needed a pay replaced I figured I could give this place a chance. This place looks pretty small driving past it I can assure you that this place is much bigger on the inside. It's usually dead inside from the times I've passed by it and why is it here was also dead. Which was good because I got helpedfrom the. right away. Staff here was friendly and accommodating. They didn't have the right shoe I wanted in stock but they happily assist me to a few locations that did and that was kind of them and I ended up doing business with Red Wing Shoes as well so I appreciate the Downers Grove location for helping me out

Chadwick was incredibly knowledgeable and professional. He did a great job of analyzing and putting…read moreme into the right pair of boots. Highly recommend anyone thinking about shopping here.

Can't go wrong with this store. You know what to expect. You get what you want and get out. And…read moreif you can't get the Jordans they always have a great alternative.