My 3 yr old mini Australian Labradoodle has been going to Muddy Paws since he was a puppy & has…read moreseemed comfortable there since day one. He walked right in on his first visit & has been comfortable/happy at each appointment ever since and for most visits they have done an excellent job. With the hot weather recently, the last grooming they cut his curly fur much shorter than I expected & several people laughed when they saw him. But haven't found a better groomer so will keep taking him to Muddy Paws...after all, fur grows back.

Brian and staff really care about your dog. I had an 18 year old Bichon and they were amazing with…read moreher. And very helpful when I brought my puppy in guiding us on how to get her used to grooming to help take the fear about getting groomed.

I booked an appointment for my dog to get a bath and a haircut.. while checking in at 8 am..we…read moreconfirmed my dog was to get a bath and a haircut.#4 in length At 930..I received a call from the groomer stating she could only give my dog a trim.. I insisted I booked a complete haircut which was confirmed before I left..after several minutes of going back and forth..I asked to speak with a manager..which she was Not able to remedy the situation About 20 mins later Petsmart groomers called to say my pet was ready. When I arrived I was charged 63$! And my dog looked exactly how he looked before I dropped him off.! He was given a bath..He was Not trimmed. I have been hoing to this location for 2 years. I did not recognize any of the groomers. I believe this location is perhaps under new management..they are not organized..overbooked grooming and could not give a real resolution I will Not be returning and I do Not recommend this location My experience today was very disappointing!

I have been there a couple times.. my doggie detailer, Alex is fantastic, she is so good with my…read moreLabrador and does a awesome job.. thank you taking care of my baby..

I boarded my dog with them, leaving prescription medication with them for my dog with explicit…read moreinstructions on timing. Well, I came in and the staff told me directly to my face they gave it to him HOURS late. They didn't care, they didn't apologize. My dog suffered because of that. Also, a couple customers overheard a staff calling the dog the R word, and staff confirmed management did not care. The Wilm location shut down, the corporate company is clearly trash.

I originally wasn't going to write a review, but they kept harassing me for a review. So, here it…read moregoes. HORRIBLE! HORRIBLE! HORRIBLE! I will never take my furrbaby here again. Upon walking in, the Spanish girl at the front desk was NOT friendly AT ALL!! She asked me 3 times inside of 30 seconds what my dog's name was that was being groomed. I don't know if she was tired or what, but it was the afternoon. So, who knows why she couldn't process what I was saying?! All I am going to say is that she was "not there." My every instinct was to take my baby and leave, but I went against my better judgement and let them groom her. When I got my furrbaby back, her hair looked atrocious. Now, I will say my child doesn't like her feet done, but her whole body was so choppy and uneven. I couldn't believe it!! Her ears were still scraggly and uneven! Her belly still had long hair on it that was supposed to be trimmed down with the rest of her body!! It looked like I did her haircut myself!! Professional groomer where?? Also, when they gave her back, they just gave shoved her across the counter and that was that! No receipt! No bandana or anything. Ugh! AVOID THIS PLACE AT ALL COSTS! NEVER AGAIN!

They claimed if the dog has never been boarded you have to do an overnight stay. Upon checkout the…read morenext morning they stated a $45 charge. When I called to ask about it that's when they explained how it's beneficial for a dog and that it's optional to do a practice night.

Very disappointed. I had been bringing my pooch there for several years for daycare, boarding and…read moregrooming. Hannah, the groomer, does excellent work. I'm very dissatisfied with the daycare however. Two months ago I brought my dog home from daycare and saw that he was lethargic, and most surprising he wouldn't eat. He also yelped when I petted him or touched his side. I brought him to the vet and she discovered that he had a bite mark on his left side. There were no bruises on his face, so he was attacked by one dog while he was distracted by another. I called the kennel and spoke to Sean, Hannah's husband, and was told that no one saw any altercation. For this to have happened in an indication of inattention, or incompetence. I have not received a call from Hannah or Sean to inquire how my dog is doing. A sad commentary after 5 years of bringing him there.

Took my rescue Pomchi for her first grooming, and had a great experience. Wendy was kind and got us…read morein right away! Price was great, service was great, calling tomorrow to take my other pup in! Happy we have a place to go so close to home.

Oh my Gosh--THE owner of "PUPS & PURRS" should be on national TV to showcase her skills. After…read morebeing disappointed with four groomers and giving them second chances with little change, I kept searching, reading reviews, and checking social media without success. However, one day, I passed a yard sign for PUPS & PURRS, pulled over, and spoke to the owner, Wendy, who invited me to bring my pups without an appointment and answered my questions. I was instantly impressed; she wasn't trying to sell herself, and I thought, 'This may be the one.' My intuition was correct after making an appointment. I stayed in a designated prep room for pet parents, with divided sections; each had see-through windows where they were groomed. The second room was for puppies to play while waiting to be groomed, and another gated area for pets needing solitude before or after grooming. Wendy, the groomer, charged less than previous groomers at a teaching vet hospital and others working at well-known pet stores in DE. I've gone to PET & Purrs several times & my pets are NOW scheduled every 6 weeks. It's been a pleasure to share! Mrs Dee, Newark, DE.

I recently took my schnoodle to Dog Works by Sarah. His fur was deeply matted around the belly…read morebecause he likes to wear sweaters all fall/winter. Normally, I just have him shaved down after the weather warms, but we have a special event coming up and I wanted to see if we could keep him a little fluffy. Our normal groomer, Muddy Paws, told me it was "inhumane" to try to demat him. So, I did some research and found out that there are some groomers who will put in the time and effort to demat dogs without causing them pain and discomfort. Sarah is one such groomer. Not only did she agree to work with my dog and try to save his fur, she did it without making me feel like an awful pet parent for wanting to save it in the first place. The results were AMAZING. My little guy came home clean and fluffy, with the perfect teddy bear cut. Not only that, but he was HAPPY. Like, super prancy dancy happy. I hadn't seen him so relaxed after a cut in years! On top of everything else, Sarah called a week later and offered to give Scout an extra bath to get him ready for our special event ... FREE OF CHARGE. When does that EVER happen in this day and age? I can't speak for other pet owners' experiences, but I know that from now on, Sarah will be my ONLY groomer. She truly cares about animals, and not just from a grooming perspective. She took the time to talk to me about my dog's physical health, too, and advocates a holistic approach to pet care. I love that about her! I'm a really picky customer, especially when it comes to my fur child. So when I say THIS groomer is highly recommended, I mean it: I HIGHLY RECOMMEND HER. Take your precious pups to Sarah - you WON'T be sorry!

My experience at Sarah's Studio was a very stressful one for both me and my dog to say the least. I…read moredecided to take my one-year-old rescue to be groomed there for the first time ever because she had some matting and I was looking for a professional that would be able to properly groom her. After speaking with staff via telephone, they bragged about their qualifications and said they were okay with me staying while my dog was being groomed which is why I ultimately decided to give it a try. Being able to be present during grooming was important because my dog is easily frightened by the blow dryer, electric clippers, and loud noises. This was clearly conveyed to the staff during the phone call so that they would be fully aware of my dogs needs at the time of grooming. They assured that this would not be a problem. The day of grooming, I showed up to Sarah's Studios to find that someone named Sally would be grooming my dog. As I helped my dog onto the grooming table I was comforting my dog by saying things like, "It's okay," and "Good girl!" Immediately, Sally corrected me and said to never praise my dog for being scared or "misbehaving" because it condones "bad behavior." This put a bad taste in my mouth, however, I figured that I would brush it off because she was a "professional" who has apparently been in this business for years and must've known what she was talking about? She began brushing out and cutting my dogs hair, and everything seemed fine until she busted out the clippers, despite already knowing my dog would be afraid. She quickly turned them on and my dog panicked. My dog was so scared by the noise that she had a small bowel movement on the grooming table. After that, they said they were going to bathe my dog. At this time, I had to run home to grab my check book (they never mentioned that they only take cash or checks). I figured because I only live about 10 minutes away, I would be back in time for the rest of the grooming after my dogs bath was over. My dog has never had a problem with getting baths at home, and so I felt okay about running home quickly while she was being bathed. As I returned to Sarah's Studio, my dog was still in the back where I couldn't see her. This is where they keep what looked like some kennels and the wash station. After about 10 minutes of waiting for my dog to come back out, I heard a staff member say, "this dog won't stop freaking out!" Come to find out, while I was gone, they bathed her and tried to use a massive blow dryer to dry her which scared her so much that she had a second bowel movement. After bathing her a second time, I found out that they tried to cage dry her which caused her to poop a third time. After a third bath, all of this happened again a FOURTH TIME. I didn't find any of this out until I came back from getting my check book. They brought my dog back out from the back and I went up and comforted her on the grooming table. I stood with her during the rest of the brush/groom so that my dog wouldn't be manhandled. As she was finishing up, Sally mentioned that my dog had "a little hemorrhoid" that should be fine but that I should keep an eye on it. Well, no wonder my dog had a hemorrhoid. She pooped herself 5 different times because she was so scared!! At one point, Sally mentioned to me that she doesn't go easier on rescue dogs even though they may have had a hard life, and they need to learn to behave correctly at the groomers. This was upsetting because there are many dogs out there with special needs that need to be taken into consideration when doing anything new and scary, like grooming. So, unless your dog is a fancy show dog that is used to being groomed, this is not a good place for them. After leaving the studio, I was so upset and stressed about my poor dog and the new hemorrhoid. Out of concern, I took her to the vet. According to my vet, the hemorrhoid was caused from severe straining from stress and irritation, which could have all been avoided. Overall, Sarah's Studio is not a good place to take your dog, especially if your dog has never been groomed before, has anxiety, or is a rescue. They do not cater to dogs with special needs, and your concerns will not be taken very seriously here. During my time at Sarah's Studio, I was condescended and made to feel less knowledgeable than staff. I will never be taking my dog back there.

Riverfront Pets did an amazing job with my Shih Tzu puppy's first full grooming. The groomer took…read moretime to discuss what we were looking for as far as style of cut. My puppy came out of the grooming calm and relaxed and looking gorgeous. They were easy to book with, the grooming session was timely and they let me know shortly before she was done so I could wrap up what I was doing before coming to get her, and the price was very reasonable for the services provided!

A wonderful experience from start to finish. I took my silky terrier for a cut. Friendly and…read moreenthusiastic. They were efficient and organized. My dog was done in 1.5 hours...on a Sunday. Lindsey exceeded my expectations. The retail space was well stocked also. Book your appointment asap.

Toni is very dog savvy. She bathed and groomed 3 of my dogs on Sept 21, 2025. My dogs are all…read moreBorder Collie mixes. Two of the dogs are 15 years old plus; one is quite frail. Toni was very gentle with all the dogs. My youngest dog (age 4) is relatively new to my pack and not too thrilled about having her nails cut; Toni successfully cut her nails (when a vet tech at a local veterinary clinic stated she was unable to cut her nails). My wife and I are very pleased with Toni's ability to bath & groom our dogs. We highly recommend Toni's Total Grooming Service.