Best service ever mimi was amazing hospitality given a 10 best service ever walked in and the greatest service. read more

Sassy Nail Salon - Very well done best service ever. - Nail Salons Near Me - El Cajon, California

Loved their services. Amazing attention to detail, hard working people. Wonderful attitudes, quality employees. The new owner is doing a great job. read more

It's my worse experience at this nail salon I want yesterday 10/30/2020 and had an appointment at 2 pm and helen was not ready for me I sad I understand that's okay and waited until 3:30 to get started with my pedicure and waited again until 5:30 to get started with my manicure and didn't finish until 7:15 pm and it was so ugly full set each nail look different than the other I couldn't believe it why she ruined my day off and my engagement party set when I told her that she say don't take close photos to your hand with the ring Seriously!! now I don't have time to go and at least take off the ugly set with lost of skin cut she goes your skin is sensitive!!!!! And I paid $80 I'm so sad now not recommended at all read more

Sassy Nail Salon - Nail Salons Near Me - El Cajon, California

See all

My salon was closed. Went I arrived there was no one on the salon. I asked for a fill, Helen started my fill, then 2 women came in and she was in a hurry. She then pasted my off to another gal to change my toe nail polish. When I said , came over and started filing my nails. My nails were not cut down like I asked. Again, she was trying to do 3 people at the same time. Needless to , cut and filed my own nails when I got home. She did a sloppy job. She left product on my cuticles. The moral is... Don't cheat on your person! read more

They cut my toe and peeled the skin around it. My pedicure was painful instead of relaxing.

Very kind customer service. Very clean. Sanitized my hands prior to being seated as well as a temp check. I recently had surgery on my ankle so I asked if they would please go gentle on my leg... very accommodating. Nice calm music playing while I was serviced. Strong massage chairs! Definitely will return! read more

The person doing my pedicure literally RIPPED OFF the piece of skin on the side of my big toe nail even after I TOLD HER TWICE not too take off the skin or clip my toenails. (I am very prone to getting ingrown toenails). My big toe is in PAIN. She was digging into my nail, as well as pulling and ripping off my skin! I'm pretty sure you're NOT suppose to be in pain while getting a pedicure. You can see that it is starting to get red and inflamed. Some of these reviews must be fake because I don't think they were very sanitary at all. I am highly disappointed in this service and won't ever be returning. read more

Sassy Nail Salon - In pain - Nail Salons Near Me - El Cajon, California

Worst nail salon ever. They literally sat and talked bad about two teenage girls after they misrepresented the price. The quality is awful and the prices outrageous. This is by far the most unprofessional nail shop in San Diego. read more

Great salon, clean, and does a good job with nails. Good quality. I recommend this place

The 1 star is simply only because they were nice. I asked for coffin, and a few look like egg shaped. I asked them to fix it and my nail ended up just being super lopsided. My cuticles are flooded. I asked him to fix it and he only fixed one, and then complained because he had to add another coat to fix the bumps he caused when fixing the flooded cuticle. Overall my nails looks horrendous. I asked at least 5 times for him to fix multiple issues (like my nails were SUPER thick at my cuticles). I was fed up with asking things to be fixed because he never fixed them anyway. I would not recommend this nail salon what so ever. read more

Sassy Nail Salon - Nail Salons Near Me - El Cajon, California

See all

MAJOR LANGUAGE BARRIER * TREATED RUDELY * DON'T RECOMMEND - I had noticed that the prior establishment at the same location had a Groupon so I called to see if the new establishment would honor such. I was not able to get my question understood over phone due to language barrier so I drove down and asked an employee who informed me that yes, they would honor Mai's Groupon. Following, on two separate occasions, I then sent messages via Yelp asking for an appointment and neither time were my messages responded to by this establishment. I finally called to make my hair and nail appointment and was told that they do not do hair after having bought the Groupon and having a $90 credit. I was given a 2:30 appointment and was made to wait for 30 minutes. I then had my French tip nails done which took an hour and a half. . . though the work was done decently. At conclusion, I went to pay with my Groupon and was met with a very rude, new owner who told me she would not accept this as payment. She told me that her employee, who had told me prior that they would accept this Groupon, "does not speak English", and so it was my problem and she would not take responsibility for her employee's statements made. She further claimed that my nails had taken "(2) hours" to complete while not taking into account that (30) minutes of this was my having to inappropriately wait. Though I repeatedly emphasized that I was only there because of being told that their shop was willing to accept this Groupon prior to my purchase of it and I stood to lose $37.50, this owner did not show or voice any concern whatsoever for what it was going to financially cost me. The owner finally agreed to come down a few dollars only on the cost of my French tip nails yet no apology whatsoever was offered to me for her employee's error and my inconvenience. ** I do not understand how a Business can utilize staff members without a good grasp of the English language to make verbal assurances to their clients if they later are unwilling to honor what has been spoken by these retained individuals of theirs. Needless to say, I will never go back to their establishment again nor will I recommend it to others. ** UPDATE: Less than 48 hours later and after not doing anything involving the use of abrasive materials of any kind, all top coating of clear nail polish is completely gone! This is what an hour and a half French Tip Nail procedure got me. read more

This is a wonderful nail shop in Rancho San Diego, a cute little shop next to 7/11, I got my nails done and Helen handled my hands with tender love and kindness. I was very impressed with the extra special time and care she gave my nails. I needed to be pampered !!!! If pampering is what you need this is the place for you read more

They are not open at the time they say they are open. We went there at 9:30am and no one was there so I decided to call at 9:45 and someone had picked up. She said she was late and won't be there until 10:30 am. Don't put hours of operation on your business if you can't commit to those times. I wont be back. read more

Today i went in for a full set of nails and ended up getting a pedicure too. Pricing is good compared to the quality work that you are gonna get. Both of the ladys where so nice to me. They were both so professional. The salon was clean and I will definetly be coming back read more

Sassy Nail Salon - Nail Salons Near Me - El Cajon, California

See all

Was time for a holiday pedicure so I had to come see Tracy. She is new at Sassy Salon but I would follow her anywhere. She takes time with every customer to make sure you have an enjoyable and amazing spa pedicure experience. I would highly recommend anyone looking for a great pedicure come by Sassy and see her! read more

Sassy Nail Salon - Holiday pedicure - Nail Salons Near Me - El Cajon, California

Sassy Nail Salon is a clean professional nail service. I highly recommend this location the staff are true experts at making your visit a great experience. Thanks you for your service Maricela read more

Sassy Nail Salon - For pain relief from any ingrown nail I recommend a true expert Tracy is unlike any other. Thank you Maricela - Nail Salons Near Me - El Cajon, California

This place was by the WORST place I've been to in my entire 22 years of life. HORRIBLE CUSTOMER SERVICE very unprofessional and they didn't acknowledge anything I said to them. The laddies were bitches and had the dirtiest facial expressions. I wish there was no stars. read more

Beautiful work, and the ladies are so sweet especially Helen! Will definitely be coming here more :) read more

Sassy Nail Salon - Nail Salons Near Me - El Cajon, California

My nails and feet were amazing done before my flight to Texas!! I'm very OCD about my nails because I've had bad experiences in the past but Helen took such good care of me and paid extra attention to details even though I was nagging her. The European Spa pedicure was worth the money!!! read more

Sassy Nail Salon - Full set - Nail Salons Near Me - El Cajon, California

See all

By far the worst nail salon I have ever been to in my life. First of all every time I've gone there I've always had to sit an extra 30 to 45 minutes after my appointment time until someone takes me to do my nails. Every time I go there they decide to up me in price over a freaking powder. Super unprofessional and careless. Helen always does my nails and she gets up in the middle of doing my nails to eat or talk on the phone or go help someone else. I would not recommend this place at all. read more

I saw Helen for the first time and I was so pleased with her work! She did exactly what I asked for and was also so sweet, I will definitely coming back. read more

Sassy Nail Salon - Hellen killed it - Nail Salons Near Me - El Cajon, California

See all

Tracy is amazing! I love the way she does my nails and toes, they come out perfect every time! She's amazing at pedicures!! I have been going to her for years. Thank you so much Tracy!! :) read more

Traci, formerly of Fashion Nails, is amazing. She has been doing my pedicures for at least 15 years. Very professional and caring, always on time and extremely creative - a different design every time! 5 stars is not enough for her! Thank you Traci! Helen is the new owner. She has now done my nails 3 times, pink and white, and each time they are perfect. She takes her time, is very gentle and also on time - no waiting! They last 4 weeks with no problems and I am a working girl. read more

Really love the service!! I've tried so many nail salons and this by far is my favorite place!

Helen does an amazing job every time. She always takes care of me and gives me 5 star service every time. I highly recommend sassy nail salon for all you mani pedi needs read more

Sassy Nail Salon - Nail Salons Near Me - El Cajon, California

Very very racist very unprofessional. They would not honor the guaranteed deal price if you got a Manny and petty they tried to detain us from leaving the store and they made very racially suggestive comments about us. Do not shop here unless you are a white person who is OK with racial profiling and ethnic slurs read more

Best pedicure ever! Tracey is wonderful! She is an expert at what she does! My daughter had her eyebrows waxed by Helen and she did a great job also. I highly recommend this salon! read more

Went to get my nails done after a year of not doing my nails and they did a wonderful job. I had been here once before and the service was good (hence the fact I came back) but the service I received today was truly deserving of a glowing review. Easily the best spa pedicure I have had in years. I also got a manicure which was done very well. I like my nails round and a lot of people can't seem to get that right but Sassy Nail did. Very happy with the service and looking forward to coming back. read more

Third time is the charm. Helen provided me with exceptional service and she's very friendly. I'm glad I gave them another shot.

Horrible customer service......Walked into this salon this morning...When I walked in I saw the employees all at work with other customers look up and me and look away...Not one employee greeted me or asked what kind of service I want...So, I walk over to the nail polish rack spend some time finding the right color...Still, no one acknowledged me....I sat down and wait for someone anyone to acknowledge me....A few minutes later another woman walked in and was greeted with a smile by the lady working closest to the door...The lady was seated into the salon chair... This is unacceptable for me....I got in my car and went down into El Cajon to Broadway Nails....I was greeted the instant I walked in...They asked me what kind of service I wanted...I still had to wait be nobody in this establishment was rude to me...I decided that I would call Sassy Nails and ask to talk to the manager, when I called someone put me on hold for well over a half of an hour...I drove my car back to Sassy Nails to speak to the manager...My phone call was still on hold.....UNBELIEVABLE......ARE YOU KIDDING ME.....I ask to speak to a manger but nobody knows who the manager is....Five employees and not one of them understood my English....REALLY ??? I would tell anyone and everyone who is interested about the HORRIBLE CUSTOMER SERVICE.......I will NEVER be back ...... read more