~Throwback Thursday Review back to the 2012 - 2013 era ~…read more When I lived in the Citrus Heights area, they rolled out IPTV along the Auburn Blvd Corridor around 2012 - 2013 , it was one of the best experiences ever. I had no drop outs or lapse in TV services whatsoever. The only thing that drove me batty at the time was when the set top boxes would shut off after a certain amount of hours of inactivity. But they had channels on their service that other provides did not. FYI- At the time, they were Surewest before the name Consolidated and before it was Roseville Telephone company. Comcast previously was the only TV provider at the time that offered high speed internet except in the case of Surewest which had DSL at the time. It was great to switch then in the area. Enjoyed the service for many months before I moved. Wonder if the staff from the old Surewest are still with the company in Roseville? I cannot speak for today but There was a good thing happening back in the day and hopefully it continues.

It's crazy to me that this company even exists. I called looking to install a landline in my dad's…read morememory care apartment. It's the only option for this building in Roseville. Well at least for a regular landline but now I'll be getting a straight talk smart box or a community phone instead. I have called several times over the past 4 months and I always get the same run around. "We have to build that location in our system first" was what they told me at first. Then they told ME to call back in a couple days. I've dealt with bad customer service before but if a company is telling you to call back to check if they can help you, the customer service is non-existent. I called back when they told me to and it still wasn't done. I called again a couple weeks later and still no. Then I called back again a month later and I thought I was actually getting help from a guy named Scott. He apologized and it shouldn't take long and what they told me before was wrong and it's going to get done now. He put in a ticket and gave me a job number and told me he would call me back the next day! But no. No call back, and so I called again today. The person on the phone just kept I interrupting me with THE WRONG address because she didnt want to wait. She kept asking for my account number throughout the call and I told her I don't have an account! Thats why I'm calling! She was asking me like I had one but I didn't want to tell her. If I had an account I would give you the number, trust me. I offered the job number but she said she didn't need it. She then said the same thing I heard before it's not available in their system yet. Then she asked me for a nearby address? I just told her the address to the building why tf doesn't she Google it? Oh that's right there's no actual customer service here. After I could tell I was getting no where I politely explained that this company is ridiculous, and I won't be calling back. The worst part? It's not my frustration, it's not that this company continues to exist even though I'm not quite sure what their purpose is. The worst part is I can't communicate with my dad, who lives in memory care and can't remember how to charge his cellphone. This company's lack of service is preventing me from communicating with my loved one. So it's between the talk box or community phone right now. Consolidated communications? I'm not sure what they consolidated but they aren't capable of helping me communicate which, I don't know seems like should be a priority for a communication company. But don't worry Fidium Fiber, I know you're the owner now.

Humberto Romero provided excellent service during my WiFi installation from start to finish. He…read morearrived on time, was professional, and immediately put me at ease by clearly explaining what he was going to do in a simple, easy-to-understand way. Throughout the installation, he worked efficiently while still making sure everything was set up correctly and optimized for my home. He was patient in answering my questions and made sure I understood how to use and manage my new WiFi before he left. What really stood out was his customer service-friendly, respectful, and genuinely focused on making sure everything worked perfectly. He was also very kind and friendly with my cats, which I really appreciated and made the whole experience even more comfortable. I truly appreciate the smooth experience and would absolutely recommend Humberto Romero to anyone needing a reliable and knowledgeable field service technician.

My transactions with Sonic have resolved since 2017. I remember there were a lot of issues since I…read morewas the first person in my building and they had to rewire and configure everything. The speeds are some of the highest with fiber optic. It is true that I can reach a real local person within minutes. All pluses so I have stayed.

I hate doing reviews but I had to take a minute to shoutout Jaden for his amazing work ethic. He is…read morereally knowledgeable and never try's to sell any extra junk. He's there for your needs only! Deserves a raise for his enthusiasm and humor. Iv never had a good mobile store experience till I walked into this xfinity and was taken care of by Jaden.

Albert Thiel is a customer service genius. He's friendly, authentic and genuinely wants his…read morecustomers to have a positive experience.

Let me cut through the red tape! This business and their customer service is absolutely superb…read moreacross the board. I will tell you that Temo was very, very patient and understanding in all the questions and inquiries we had, and he answered ALL. This job and service was very important to us so we wanted to get it right. Thank you Temo. As far as the installation and the service we now receive, I want to laud and praise Mitchell for his great skills, attitude and just simply ensuring that the "customer is truly happy" with their install and service they get. He is very knowledgeable in his profession and truly takes pride in all that he does. I absolutely without a doubt will call on Mitchell again for future service and will also recommend not only him, but also Satellite Daddy to all my family and friends, etc. I welcome ALL of you to get with Satellite Daddy for all your service needs, I know that they will not let you down and also their prices as well are very reasonable - give them your business because they really do care about their customers. Thanks again to both Temo and Mitchell.

These guys are awesome! The customer service here is the best I have ever had! They will get you…read moreexactly what you need. Dish, Comcast / Xfinity. They can hook you up with your TV, Comcast high speed internet, and even home automation and security. It's quick and easy just give them a call. Authorized dealer for Comcast (Xfinity) , Dish, and many more. They do it all!!!! They will help you with all of your needs!

We've used Elijah and his team twice now for our business and couldn't be happier. The first job…read morewas a bigger one -- 5 Lorex cameras wired 50+ feet through a drop ceiling, 3 speaker installs, a TV mount, and an iPad mounted into the wall. Everything was done neatly and exactly how we wanted it. A year later when we needed another camera added, he was the first person that came in mind to do the second job. He is easy to work with -- professional, communicates well, knows what he's doing, and gets it done right. Would recommend him to anyone needing electrical, wiring, or mounting work.

The service was excellent. The technician was on-time, professional and friendly. He removed an…read moreold mounted big screen from a wall mounted and installed a new one. In addition, he placed the old one on a tabletop mount kit so we could use it in our guest room. We will definitely use this service for any future needs.

Wonderful customer service. Joph went out of her way to help. Thank you for your service!read more

Bait and switch!!! Run away- will never try again. Tried to…read moresign up for AT&T wireless and they suckered be into trying DIRECTV-- told me I was under no obligation if I tried premium channels for 3 months- found it hard to use and not user friendly- so I called them to cancel after 2.5 months-- they said their charging me $$450 for stopping my service early!?! I never signed up for a 36 month contract! I talked with a manager from both DIRECTV and AT&T and got nowhere. Told them I'd pay to stop this nonsense and will see how to get my money back-- their cheapest service is $89 per month with no premium channels-- what a joke that's on me--- will NEVER TRUST them again.