They add a service charge without asking. Really unprofessional and I will not be going back.read more

They barely accept coupons at this location, and they don't participate in most promotions. Its…read morebest to check other locations who accepts promotions/coupons.

Thursday June 11, 2026 I came here to buy lunch…read more Always the drive thru for me. It's funny, that they didn't have BBQ Chicken today. But, they always have their popular Boneless Chicken Plate. Lol. Marinated or breaded is the difference. That's okay. I love everything from here. Service is good. Ambiance is casual and comfortable if you decide to eat inside. I ate there once. I will be back again and again. Support local businesses.

April 2026 Update: Boneless chicken plate is back and better than ever. Haven't been here in…read morewhile. Came back a few years ago when the new owners took over and you could tell. Was in the area and decided to give another try and I'm glad I did. The boneless chicken plate is back up to standard and tastes just like it did 30+ years ago back in high school. Plenty of chicken. Perfect breading. Perfect gravy (all over). So happy it's back!

plastic wrapping does not cover entire sandwich didn't…read more notice it right away, so to play it safe, i threw it away wasted $4.59 thanks Hawaiian Ono Services

Person on phone said they were a manager or owner and said they don't have to follow app orders…read moreonly what they want to give you because of their formula! So I ordered a salad that was supposed to be $11. I followed app instructions and put extra lettuce pickles and olives. I ordered provolone cheese and olives. Guess what? No olives, no cheese, a trickle of dressing and less than a handful of lettuce. I called to ask them where was the cheese and olives and the "owner" rambled on about a formula that they follow. I told them I already paid and how would I know about an imaginary formula the store decides to implement. Do not go to this location unless you are a kid that only wants a little bit of food for full price.

CODY stopped by the Kamehameha Shopping Center location CODY…read moreordered Cold Cut Combo CODY sub was tasty CODY counter staff were friendly and speedy CODY dining area was clean and well organized CODY will return to order more food

I used to frequent Ba-Le all the time when they had more locations. Now, they're harder to find…read more I'm happy that they still have this one at Kamehameha Shopping Center. I love Vietnamese steamed pork (cha lua). Not too many places have it, but luckily for me they did at this location. I got it in my banh mi $12.95. I also got a turkey banh mi $11.95 and a chicken spring roll $2 with sauce $0.25. Their banh mis are excellent. The French bread is toasted to a crisp and filled with daikon, carrot, cucumber, cilantro, mayo and soy sauce. You get your choice of protein with it. The only problem I had with it was that it was mostly filled with veggies and not enough protein. If you're not a banh mi person, they also sell plate lunches such as garlic chicken and short ribs. They also sell pho and saimin.

Order their shrimp summer rolls and when I opened the container, one of the rolls where cracked and…read moretasted a little dry. They need to control it's moisture because it felt like they left them out in dry air or stored them in the fridge which draws out moisture, causing the paper to shrink and crack. They should cover finished rolls with a slightly damp (not wet) towel until ready to eat.

This is the first time I have been to this location. Must say I'm very impressed as compared to…read moreother locations. My sandwiches very neatly made and the all the contents was packed in the sandwich. Might have thought I didn't get my full serving of ingredients, but upon unwrapping, it was all there. Same portions as all locations. Yes to consistently. It was great to eat my sandwich without the veggies popping out all over.

I never knew there was a Subway until I saw this place on the local news. The reason this Subway…read morewas on the news is because of all the rail construction on Dillingham and how businesses are struggling due to all the "No turn" signs on Dillingham. So we decided to check out this Subway to support them! I'm happy we did because it's one of the better Subway establishments in Honolulu!! They make my sandwich perfect every time! Just the way I request it! Parking is right there! No hassle with parking like some places! Come help support this Subway! You won't be disappointed!! Mahalo Subway Kokea Street!

Sweet onion chicken teriyaki is always my go to for subway…read more This establishment is clean and there is always ample seating in the court area. They were training a new worker who made a few mistakes but the manager was quick to notice and she remade the sandwich and gave some cookies for The delay. Very pleased with the customer service and my sandwich Thank you!

This Subway sucks @$$!! I asked to get my on-line application for Subway, Sub Club specials…read morebecause today's special was $8.99 footlong and the counter person didn't oblige or bothered to get the manager for further inquiry. They really passed me off! Without so much as an, "I'm Sorry Sir", she just shook her head and said, "No. I can't give you the $8.99 deal and I don't want to get my manager either...this isn't the first time this has occurred." Very disappointed! Very insulted! Very angry about wasting my trip out to this Subway franchise location today. Waste of my time today. Probably won't be a customer here indefinitely because of the lack of professional courtesy.