This is the first time that we have used Save Home Heat. Our furnace was acting up. I called in and was able to speak to a dispatcher right away. I was able to schedule a technician right away to suit my schedule. Byron was dispatched to our home and took time to thoroughly diagnose the problem. He clearly knew what he was doing and discussed the problem with me. He cleaned our furnace and made some adjustments. I did not get the feeling like I was sold anything that wasn't necessary. Byron was very professional and friendly. Save Home Heat is now my go-to company for HVAC issues. read more

This company has problems with overcharging. I appreciate some of my experience. I did not appreciate all of it. The front desk staff can be a little testy which I don't like. They interrupt, are not good listeners and have a tone. The tech was good the first time. When I discovered, on the second visit, that they charged me hundreds of dollars (I think it was $350) for 10 minutes of his time and a $45 part, I was understandably upset. The tech's response to my distress was not appropriate. He got passive aggressive which I didn't like. So, I think this company overcharges and they need to figure out a better way to deal with customers which is unfortunate. read more

These people are the best. Been using them for many many years. Responsive, efficient and friendly!

EXTREMELY OVER PRICED!!! The plumber who came to my house to fix a frozen pipe, was super nice and did a good job. But the company, Save Home Heat money gouged me during a week of frozen pipes, extremely low temperatures and very few plumbers to do the work. Don't work with them. read more

We had a mini split system installed from Save Home and it could not have gone better. From the estimate, to the final signature, everything went very well. The estimator was very knowledgeable and passionate about the product and the installation. There was no high pressure sale pitch. Everyone was punctual and courteous. The installers worked efficiently. I would recommend this company to anyone. Thanks for the great service. read more

The technician was friendly, took pictures of the before and after the work, a picture of the technician is always sent prior to the work and the work done was explained. I have used this company for years. read more

We had problems with an outdoor timer that other electricians hadn't been able to fix. Their crew solved it quickly and for a reasonable cost. I've used Save Home Heat for many years and have always received good service. read more

It was great working with Save Home Heat. Our AC wasn't working, and Jesus came out to diagnose it. He let us know that he was on his way, he found the problem, and fixed it in an efficient manner. He explained things very clearly and gave us information about what to do if future problems came up. He replaced the defective part on the spot and the AC was working again. It was a pleasure to have Jesus take care of this - he is very knowledgeable and professional! read more

A very positive experience all around! We spoke to Scott on Monday and Chris came out to give us an estimate that Wednesday. We needed three a/c units that were scheduled for the following week. Corey and his team of six showed up punctually on the first day of installation. They were efficient and courteous and clearly enjoyed their work. Together with a great team of two electricians the three day job was completed in two days. I was pleased with the help I got calling the front desk and Abrielle was quick to organize our Xcel rebate. Altogether I dealt with 14 employees at Save Home Heat and I found their customer service to be exceptional. It's great to find a reliable company that you know you can continue to use, and Save Home Heat is that for me. read more

5 years and two months ago Save Home Heat installed a Rinnai tankless hot water heater in our home. At the time we had 9 people living in the house - all three sons had decided to return home with wives and girlfriends while they each sorted out their lives. Go figure. The water heater never blinked and countless showers and loads of laundry later it stopped working because of a glich on the controller board. Russ Hollar did the initial install and he did the troubleshooting on this problem. The Rinnai was two months out of warranty and the controller board wasn't available anywhere in the US for over a month. Weeks of cold showers weren't going to work for my wife (I was ok with it, so there's that). We worked with Russ, Save Home Heat, and Rinnai to convince Rinnai to send us a replacement heater and get the install done at a very reasonable price. Happy wife, happy life. Thanks Russ! read more

Given Save Home's harsh and defensive response to my justified dissatisfaction with paying $175 for nothing, I stand by my negative review. This company advised that I spend $2600 to clean a $2500 AC system that was working fairly well. Buyer beware! read more

They came to replace a sink faucet in one of the rentals that I am managing. The charge was for less then an hour work 370$ , the faucet wasn't included. I found it unbelievable. Unfortunately they don't give an estimate over the phone. I used this company before and I was please with their service, I also recommended them to my friends. I think that this time they were unbelievably over charge. read more

A rock solid, reliable company that has been around for years. If anything is not right, which I doubt, they will come back and fix it. Reliable, skilled, and friendly. read more

Save Home Heat came out today for annual AC service. While here Dylan found another unrelated issue and gave us the options. We had him fix it. Dylan (like everyone from SHH) was pleasant, professional, and competent. read more

Bryan came by and throughly inspected our property. He took time to show me our current heating/cooling system & all the details about how it works. He explained exactly what improvements he would recommend & how they could be carried out. His engineering background was obviously put to good use in setting up the right systems. read more

Wow! The best HVAC service I've ever had in Boulder! Our heater stopped working last evening. We kept a fire in our fireplace going and called this company first thing in the morning. The temp has been in the single digits all night and the lady who answered was kind, compassionate, and quick. She got us the first available appointment at 1pm, and then they called to see if they could come early! Timothy called us when he was on his way. He was clean, efficient, and super knowledgeable. He fixed our problem within an hour and explained the whole process to my husband. We are impressed! We will be dedicated customers for sure as they offer lots of home repair and consulting services. read more

Call this company first. I received AC bids from 2 other companies. Fortunately, I called Save Home Heat last. They carry the best manufacturers and they gave me a better price. They are complete professionals so I could relax knowing that I was getting state-of-the-art equipment at a fair price. Next time, I will call Save Home Heat first and skip the other companies. read more

Recently had Save Home replace our furnace and A/C. Very prompt and professional from providing needs assessment to proposal to installation. This is the second time I've used Save Home and would highly recommend. read more

Save Home Heat is the kind of company you wish every service provider would be. Top quality work, attentive professional installation and follow-up, proven and reliable super-efficient equipment, and a company ethos that is dedicated to meeting their customers' needs. Our two old clunker A/C systems were both failing. We were interested in replacing them with heat pumps and found Save Home Heat, described as a local expert in heat pumps in an article in a local online magazine. Our experience started with their sales rep (now co-owner) Chris, who came to our home, did a detailed analysis based on technical measurements of heating and A/C space and requirements, then laid out four different heat and A/C configuration solutions. Each option was fully explained, and each quote detailed exactly the costs and applicable rebates/discounts. We chose the heat pump solution and are so pleased with the result. The work: Installation techs were professional, showed up when scheduled, kept the work area clean, and did a fantastic and neat job. The products: SHH is a Lennox Premier dealer/installer, and we chose our products well, starting with Lennox's most efficient top-rated heat pumps. This was a huge job and a significant expense, but we viewed it as an investment in our home. We feel we really got our money's worth - you get what you pay for in the quality of equipment (from heat pumps to furnaces and high-tech thermostats, all Lennox) and the work (ductwork included). Now, here's the proof: a full nine months later, I called Chris to sheepishly admit I was having difficulty locating the filter cabinet in the attic furnace. He came by, took a look, and sent photos showing how to access the filter by opening the furnace cabinet's blower chamber. Fine, that was helpful. But a few minutes later he wrote a follow-up email stating "I think we can do better. Could we come back and reconfigure the ductwork some to put in a better filter cabinet? At no cost to you." The tech came that same week, the reconfiguration took several hours, but the result is an upgrade from a standard 1" filter tucked inside the blower housing to a new easy-access filter chamber housing a 5" filter (much better filtration than a simple 1" filter). Again, professional work, neat and tidy. All at no cost, simply because Chris felt they could do better, and it was important to him that his company give his customers the best they could provide. I followed up by enrolling in their annual maintenance program; we want to protect our investment and of course we would use the company that has already proved itself to have our best interests in mind. You won't be disappointed with Save Home Heat. read more

I've had them out twice to service my heater and they're always on time, very polite, and able to fix things the first time.

We've used Save Home Heat for our heating and cooling for almost 20 years. This last call was very much like all the others. I called and they scheduled a tech to come to the house within hours. Tim showed up, mask on, slipped his booties on and got right to work. He analyzed the issue, told me how much it would be to fix it - a fair price, then left to get parts across town. He called when he was on his way back in half an hour, made the repairs, then explained exactly what he had done and stepped me through how to operate the system with the changes he made. Professional, courteous, clear, conscientious. About as good as it gets. read more

I've been concerned that my water heater is getting old and I also wanted an estimate on a mini split heat pump. Chris explained my options to me and wrote up several estimates for each of the options available. He was very patient and I felt very comfortable working with him. I'm looking forward getting the work done. read more

Very knowledgeable firm, expensive but thorough; timely repair; may use them to replace A/C

Safe Home Heat are great. Knowledge, informative and just plan nice. Fare pricing as well. They seem to send Boulders finest mechanics. Look no further . read more

Save Home Heat has been our HVAC contractor of choice for many years. We also purchased our new AC and furnace from them. Their technicians are extremely knowledgeable and friendly. There seems to be little turnover as we often see the same heating AC and plumbing contractors for regular service. We love the routine maintenance packages that Save Home Heat offers. They are affordable. Well worth the money. The best service and technical knowledge in Boulder County. read more

We called a few HVAC companies in Boulder trying to find someone who could help us evaluate our current system and maybe get a quote for upgrading if needed. Save Home came highly recommended, was helpful and communicative from the beginning, and was able to get us an appointment within a week for someone to come out. Chris, our technician, called when he was on his way over, about an hour into our two hour window (and even apologized for it being so far into our window!). He came out and looked at our system and gave us a bunch of helpful information about options for making our second floor more comfortable, even telling us we don't really need to upgrade or replace anything yet. Honest, helpful, on time - we'll definitely be using Save Home in the future! read more

Save Home did an AC unit replacement for my elderly mother and her live-in personal assistant, even though the old unit was working fine. I believe that they conned mom's personal assistant into the R22 scam. R22 scammers insist that after January 1st that R22 AC units can no longer be repaired and must be replaced. That is a flat-out lie. After January 1st no new R22 freon can be produced, but local HVAC dealers have stocked-up on R22 made last year, and will have enough to make freon fills and replacements for the next 2-3 years. Moreover repairs that don't involve new freon can be done indefinitely. For whatever reason Save Home personnel talked my mom's personal assistant into the most-expensive new Lennox unit, one that had much more cooling capacity than needed, and which also required a furnace upgrade and a new digital thermostat. My own Lennox dealer in Lafayette had installed HVAC on the homes in mom's neighborhood when they were new back in the 1990s. He told me later that he could have installed one of Lennox's new less-expensive units with enough capacity for mom's house for less than 25% as much. So my firm opinion is that Save Home is out to gouge its customers and talk especially elderly women into wildly over-priced and unnecessary repairs. They may also have participated in the R22 scam going around. If it was me I would call my guy in Lafayette as his work has been great and his cost less than one-quarter of the cost Save Home gouged my elderly mother for. read more

Furnace went out during cold snap last week right before Christmas. Tried tirelessly to get someone from the company I bought it from 9 months ago to come out and service it through their emergency line. To no avail. Excuse after excuse. Snow, 2 wheel drive vehicles, Christmas, etc.. after I had a pipe burst due to no heat I Finally punted and called Safe Home. They called me back on Christmas Eve and tried to walk me through a fix with a technician. When they came up they were super friendly and knowledgeable. Got it working. Will always call them from now on. read more

Since getting a new furnace and a/c unit installed last year, Save Home Heat has been exceptional in every way. We've had one service call and one complimentary maintenance engagement since the install. In each case the tech arrived when we were told they would, and we received emails, texts, and calls when the tech was on the way. The work was done efficiently and with high attention to detail. We could not be happier with our experience with SHH!!! read more

We have been very pleased with Save Home Heat, especially since we live up in the mountains, and not everyone is willing to provide service up here! We got a new furnace and hot water heater in 2021 and have done the annual service visits since then. Great company with good, competent personnel! I highly recommend them! read more

I'm a new customer, signed up for the service plan. Communication and timelines on the day of service were excellent. This was for a routine check up and all went fine. read more

I just had a new hot water heater installed by Nick at Save Home. The entire experience was seamless, from the initial quote to the work. Nick explained everything he would be doing and how long it would take. Recap when he was done and cleaned up after wards. They are a bit more expensive than other quotes but since they also do electrical it was easy just to go with them since they took care of it all. I am pleased with my experience and recommend this company! read more

Just now they installed a new energy-efficient furnace and air conditioning system in our house. The team is great - they really know their stuff, and finished the job in record time with no glitches. They were friendly, helpful, patient with all our questions, arrived on time, and they gave us great info on how to use the new technology that came with the new equipment. They also made sure we signed up for XCel rebates. Highly recommend. read more

Dave, the owner called to follow up and let me know they would be addressing the issue, much appreciated, thanks Dave!

Rep was very communicative regarding arrival. He walked me through all my options for a new cooling system and was very responsive to my questions/concerns. Super efficient interaction and provided estimates for the options discussed within 30 minutes of departing. read more

I inherited this company from a home sale. They are awesome. Prompt, friendly, very clean and through. I lucked out finding this service. Would recommend them to anyone looking for heating or cooling work. read more

Save Home Heat was very professional and responsive since the beginning, through the installation. You felt "safe and secure" with them, knowing they would assure all expectations were met. Highly recommend them. read more

Save Home Heat is a company that has been in business since the late 1970's. They have excellent products and service. I have personally seen my bills reduce as I have replaced outdated energy hogs. Rain or shine they show up, do the work and are clear about cost and how to use the products. read more

Mini split AC purchased from and installed by Safe Home Heat. Received a prompt and competitive quote, friendly customer service, timely and professional install - would highly recommend! read more

This company is too expensive. $225 to connect a new battery (I provided) for my back up sump pump and take away the old battery. The job would take 5 or 10 minutes (I've had it done before). read more