I love Save Mart. It's right around the corner from my house. There's always plenty of parking, the parking lot is always clean. No matter what time of the day or night I go I always feel safe walking through the parking lot. Every time you enter the store, it is always clean. Every time I make eye contact with employees they are always smiling and extremely helpful. I refuse to go through any stores self check out, and I love the fact that they always have cashiers ready. Ain't available to assist me with my check out. I ran into the store today to get some milk and a few other items I was in and out with no problem. Grabbed a shopping cart picked up what I needed was checked out right away. There were three people in line in front of me, but the line went super fast. This is totally my go to Store when I need to pick up grocery items. read more

Wholefoods prices, but Walmart quality. We have purchased several items from here that we noticed were expired once we got home to inspect them. Always check the dates on stuff before you go through the check-out line (milk, bread, meat, jelly, Cliff Bars etc) because they don't always let you return the expired items to get your money back. Not going back and will gladly drive out of our way to get cheaper, fresher items with employees that don't hate their jobs and the customers. They charge more than other stores for the same products, so you would think they would at least take expired items off the shelves. The lines are always long and they only keep 2-3 lines open, so the majority of the lanes are always closed. Israel or Gabriel (not really sure his name) with the tattoos and beard has the worst customer service of anyone in that whole place. When we tried to return an expired item recently, he refused to accept the item and as we left he said the phrase "We appreciate you, " but he made it sound exactly like F' you with a menacing smile, his tone, and his body language. That was done on purpose by him. Syntax and semantics make a huge difference in the service industry. RIP Save Mart, this place stopped being good well over a decade ago. read more

I've been shopping at this SaveMart for a while and if I don't go here I will go to the other SaveMart on Champlain/Perrin. However this store is always well stocked, extremely clean and all the employees are very helpful and nice. The produce is well priced, meat selection is perfect and the deli always has the best chicken strips ever, my son loves them. read more

Save Mart - Raising him right...to shop at Save Mart - Grocery Near Me - fresno, California

Such a lack of urgency at this location. Ones can be long and won't ask for support. Cashiers look like they hate their jobs and work and a very slow pace. Only go to this one occasionally because it's close to the gym, might have to rethink that. read more

Not sure who it was but I think her name is Gloria, she was very friendly, kind and helpful. She is the kind of person that make you feel at home, these are the things you don't feel anymore when you go to your neighborhood supermarket. It's very rare to get this kind of genuine attentive care from anyone anymore. Gotta love that feeling. Thank you Gloria! read more

I haven't been back here for a long time but needed to refill my 5 gallon bottle and they are the closest. Sadly same rude workers usually the older ladies. I'm at the self checkout for a reason so I don't have to deal with them but no they still have to hover over me over a 5 gallon bottle. "Do you know the code for water?!" Why would I know the code for water, I don't work here ma'am. I just need to look it up by typing "water" and I'll find the price. you act like I am gonna run off with it or something, come on! It's zero stars if I could!! It's thanksgiving ladies, cheer up, smile, it ain't gonna kill you all! read more

Love Savemart! As a first time shopper at this location, I was disappointed with the lack of exceptional customer service I received. I was assisted by Ian who presented himself as the manager which I don't believe is true. This particular employee is a bad representation of the company. read more

I've never had a bad experience here. They sell most of what I want. The staff is kind and have been very helpful and accommodating. Best of all? They are open until 11pm. I wish more places were open late around Fresno. read more

Last time going to any Savemart! I have two within a mile and half from my house. Their customer service is TERRIBLE! Since they sold they have gone down hill. When the one star review are greater than the 4&5 you know the service is bad. I was at the Millburn store, decided to do self checkout. I started having problems from the first item. There were two store employees 6 feet from me. I guess their conversation was more important than to help. When I was at the last item the store employee said I need to redo everything. She was very rude, as I was leaving another person was having the same problem. What happen to CUSTOMER EXPERIENCE! I always look at other reviews to check and see if I only had a problem. That's not the case. Mario you give the same reply " We are sorry, your feed back is very important, blah, blah.... If it is do something about it. read more

COVID-19 phase: Great experience this morning! The workers are masked and masks are required! They were so kind and welcoming! Plus, I just needed Diet Cola and they have Diet Cole CHERRY! Favorite! Woohoo! They have sales and great deals everywhere! The store is very clean and well taken care of! I checked out and as I was leaving a nice worker wished me a good day! Appreciated! ;) Great store, service and tons of great stuff! Highly recommended! read more

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I feel like this store is such a rip-off. They don't post prices on their "sale" items, so when you check out, you're surprised that the item is triple what you expect they should cost. The organic fruits are bruised & horrible looking. Worst of all, I found a long white or pale yellow hair in a container of deli pasta. Ugh!!! read more

She shouldn't be working with the public. I've been shopping there for over 15 years, and customer service is usually at standard or higher. I'm always impressed with meat and seafood depts employees. They are helpful and courteous. Today's experience was nothing short of disappointments. At about 130pm, I went to self check-out, where I was the only customer. The moment I got to the stand, I realized the bag of fingers potatoes didn't have a bar code to scan. I made eye contact with a cashier standing nearby and told her what I had realized. She said, "Why don't you just look it up?" I usually do that, but to be honest, I've not seen these potatoes before and didn't even know what it's called. She came over, where she made 5 attempts to find it herself while I patiently wait. She managed to find it when she called out to another cashier, who yelled back and said 4735. She instructed me to weigh the potatoes, and I did, only to learn that it's $2.99/lbs and that tiny bag would be almost $10. I didn't expect it to be sold by pounds since it was in a small bag. So I told her I changed my mind. I went back to the produce area and put those finger potatoes back nicely, the way I found it. I grabbed a small bag of russet potatoes, this time paying attention to the price, and returned to the self check out. I scanned it, and the price showed up as over $3, but I was certain it's on sale for .99/bag. There were still no other customers, and she was in the first stand, near me. I imagine she was trying to clear out the earlier transaction. I asked her, "Could you help me?". She came over and simply said, " Just enter your phone number, " and she walked away. I was shocked but mostly disappointed. I felt that she didn't want to bother with me, like I was making her work too hard. I left my 2 bags of carrots along with the bag of russet potatoes on the counter and went to Winco. As I walked away, I asked for her name, and she said Cecelia. This kind of experience made me think that perhaps she is having a bad day, or maybe she's going through something. At the end of the day, I walked away thinking that she should not be working with customers today. (I need to get back to making beef stew) read more

Stephen in the meat dept market was so kind to me. He should be given 5 stars. He was so nice when he was closing he still took the time to help me with a smile. Thanks Stephen. I appreciate you. Your hard work doesn't go unnoticed. read more

This is my go to grocery store, it is just around the corner from my house. I have been going there for years. I did notice a difference in ownership however, I like change. Their produce is good. They have all the different types of meat and fish that I cared to get. I'm very happy with the store. The checkers even the guy stocking the shelves are very nice to me and I'm an old lady. This grocery store is always clean and well lit. there was one occasion where they were out of something, and I asked and they went in back and looked for it for me. I feel this is the best store on this side of town. read more

This is my go to grocery store. The carts are always clean, available, and never have wonky wheels. I hear Santa's elves work there in the off season keeping the carts ship shape. Inside the store is bright, clean, and organized. The produce is always well stocked with a variety of options. The organic section is small but all the staples are there. The deli and bakery are solid options too. Shelved goods have all the standard and some more unique goods, like Cento canned goods. You got cheese and dairy options for days. Don't let the smaller adult beverage section fool you. There is some good stuff in the. But what is the service like?! Great! The staff are always willing to help guide you to what you need or offer suggestions. Checkout is socially distant with spacing guides and partitions. Not to mention quick at off peak hours. read more

Unsanitary savemart location! Terrible service, tried to tell them about the flies on the cake but was ignored. Stood at the bakery counter for quite a long time but was not attended to. Disappointing! read more

Save Mart - Grocery Near Me - fresno, California

Beware if you don't have a smart phone and Internet access, you're not entitled to anything on sale in their store you must have their app on your phone and Internet access and know the secret handshake lol or you pay full price I have all those things but I don't think I'll ever shop save Mart again read more

This Savemart is always clean, stocked, and I can get in and out quickly,never a long wait. There is always parking spaces and carts are always sanitized. The times I have come by to get a good lunch,I stop by the deli/bakery dept that are always so helpful in getting chicken, lunch meats and sides. Great Fried chicken, and potato salad for lunch! read more

I shopped at save Mart for about 30 years, but once the man who originally started, it died, that company died with him. The store has been a terrible store for years and I directly blame the cashiers. They are the worst employees of any grocery store I have ever been to ever. I had a problem with self check out today. I literally asked an employee who is doing absolutely nothing if they could help me and they looked at me with a bad look on their face and they said well you just have to wait somebody will be with you. I waited about five minutes. Nobody ever came that guy eventually left. I don't know where he went but nobody helped me and I really believe that the cashiers at save Mart are responsible for the downfall of that company. I remember when self check out first started to enter the saying about maybe 15 years ago and one of the Saint Mark cashiers a woman whose husband is a Clovis police officer literally said to me we don't want self check out because we want to protect our customers. Are you fucking stupid lady? Seriously are you stupid how how could that possibly hurt customers having a self check out. Later it came out that Saint Marks cashiers strike more than any other cashier. Well, I really believe that save Mart really got what they deserved because those employees were jerks and now nobody wants to buy Saint Mark and when you go in there there's hardly any customers ever in that store. read more

I live around the corner but drive to the market or Walmart. The workers minus 2 the Spanish guy .. I hate to describe people and a new older white woman. I'm an upper class black man and the black checkers treat me like I stole something. Many times they just talk to each other if I were not there. One checker refused to pick up a 12 pack of soda saying it's heavy can you take it! The manager never returned message and when I met him he said I could report to the phone number on the receipt. I for one will not shed a tear when they close and soon!! read more

The workers here are so nice! Always masked up and offers masks at the front. Frank is a great employee. My sister and I ran in last minute to grab some things to eat and he assisted us without any rush, really appreciate it! read more

I Hate coming here!! It's a block away so it's convenient, the checkers are always rude! Ok 95% of the time, it's in a upper middle class neighborhood so people spend money here, it's just not me they are rude to everyone ! I know what your thinking, why are you still going ? I ask myself same question lol I guess it's convenient, the quality of the produce is ok, meat department well it's good but under staffed, deli department is terrible!!!!, lazy. Rude they don't know their cold cuts ok ok I'll stop ranting I have to check out lol read more

First of all, I thank you for being open. My poor review is for the bakery lady that helped me around 11 am. Fried chicken at the deli looked inviting! I waited.. no greeting..no smile.. maybe she was having a bad day? And she gave 7 instead of 8, and i swear that she picked the smallest items. And she wasnt very friendly. Im sorry to have written this in times like this. I was ready to go out after being quarantined and was hoping to get a decent meal. Overall, i got a weird bad vibe from the bakery dept. However, kudos to the checker ( dark hair, pretty lashes) You being nice to me, made my day. I am so sorry, i wont be returning to any Save Mart and sadly just deleted the app on my phone. read more

Huge clean store, had hope for a deli sandwich. I kid you not, the new girl? Must have been her first. Twenty five minutes bc she had to keep referring to directions, ho get everything over and over. Sorry, allison. You should know what you are doing before let loose on the customers. read more

i bought an bar cake from savemart and after i opened it i saw an house fly in the cakeit was very disgusting i'd have to throw it in a dustbin. i spent 17 dollars on that my money got wasted. it was very bad. i wouldn't recommend this store at all! read more

Three times I have purchased bread here and ALL three times it was moldy within 3 days! Twice I was stupid enough to get hamburger buns here. Same moldy story as the bread. The cashier's are so rude, the store is overpriced, and if something is on sale than plan on it being out of stock. Always. The only good thing I have to say about Savemart is their soda prices are as good as other stores soda sales, and they are closest to my home. I absolutely hate shopping here, but I am currently without a car and my ride doesn't ever feel like going to a decent store. Another good thing about this store is that everyone else hates this store too so it's never crowded. read more

Do yourself a favor-DON'T SHOP HERE! They racially profile you, give horrible customer service and attitude when asking what you want! It's like they hate their jobs but have to be there. Customer service is not hard at all, especially if you like to be treated with great customer service in return! Never again! I've only shopped here because it was convenient around the corner from house. I'll spend a few extra bucks that I save not shopping at that over priced store with horrible customer service and go somewhere else! Where your color doesn't matter!!! read more

What's sad is after 25 years of service when I retired this is what I got a letter stating that since you cut ties with savemart this is your payout not a thank you for your service or happy retirement just what they owed me on vacation pay which I earned nothing else pretty sad read more

This is probably the largest SaveMart in Fresno, definitely in the northwest area. This store has a deeper, wider selection than any of the other stores, even with an aisle of Costco-sized products for those who just have to buy the biggest size possible. Because the store is so large, the aisles are very long and it's not easy to find items unless you know the store well, which I do not. I shop here when I have lots of time to wander the aisles and just see what I can find. When I'm in a hurry, or know exactly what to pick up, I go to the SaveMart at Herndon and Marks or the one at Bullard and West. They are smaller stores with less selection, but it's easier to find items. The service at this SaveMart is excellent. The clerks are always pleasant and willing to help me find items. The store is clean and well-kept. read more

I wasn't going to do a full review that was...until I walked through the store and saw how clean and organized it is. I compare it to the Madera store which...is a hot mess. This location is centrally located right off Herndon, the produce seems fresh and the store itself is clean. The final amazing thing was...I came at night after my closing work shift and the cashier offered to have someone walk me out to my car for safety. It was just....the extra mile and it made me smile. read more

Save Mart - Good job save mart. - Grocery Near Me - fresno, California

So I been here an obscene amount of times since I live close, and I always let the customer service slide... not this time. I'm done with how rude the cashiers are.. this time I had the unfortunate pleasure of having Allison as a cashier. It wasn't just me who felt this way as the girl behind me agreeed that she was so unpleasant. This is the last time I will be going to this location. One star for how clean the store is but that's it. read more

Save Mart - Save mart - Grocery Near Me - fresno, California

Nice store! Big! Nice, wide aisles. Nice selection in the floral department. Great produce...lots of fruits and veggies to choose from. Local items, too, when in season. Fast and friendly checkers, I hardly had a wait. Nice community touch...letting the Girl Scouts sell their cookies outside....the hubby got a treat of his favorite cookies! read more

I used to love this store but they are really bad about enforcing masks. It is detrimental to every one. The workers aren't allowed to ask people to put masks on because managment won't let them. These poor essential workers must risk their lives every day and people don't care. We tried to tell corporate but they shrugged it off. read more

This review is for the bakery, I came to buy some fried chicken from the bakery, the young girl with dark hair who was working there (I think she was the youngest employee of all the others), well I am paying a fair price for the chicken & she decided she was going to select the smallest pieces for me, I saw her move her tong pass the big pieces, & went out of way to dig for the smallest pieces for me; plus she had a unfriendly & rude attitude. If you're going to buy chicken here, make sure you yell at her to give you the big pieces as you are paying for it. The girl is pathetic, she really hates her job. Please replace her. Chicken is good. read more

Your average Savemart carrying groceries from aspirin to carrots to cake to fire logs. Average service. Store is newer , shelves are stocked neatly and tidy. read more

Shout out to cashier Stephanie! She gave my six-year-old and three-year-old a chance to bag our groceries when she saw they were getting restless. My littles were so proud of themselves. So cute! read more

I come here for the produce. The fruits and veggies are always fresh and delicious. This store is nice and clean and I can always find what I am looking for. The employees are nice and helpful as well. read more

Usually I have a good shopping experience at this store but today was not so good. I had to order in the bakery and the customer service was quite unpleasant. The worker who helped me seemed as if she was reluctant to help. Not sure but the vibe I got was purely a racial thing. Usually the employees are quite helpful here but this female employee made me feel unwanted and as if I was a nuisance to her. I am not placing an order at this store and will not be returning, I do not support racism and will not spend my hard earned dollar supporting it either. So disappointing because I really did like this store and the fresh produce that I would frequently buy at this store. read more

Although I no longer do my main grocery shopping here any longer, prices are ridiculous and customer has gone way down hill, that aside, I stopped in early this morning to grab Hanukkah candles, the first night is this Sunday.....I was told by Eddie that they don't carry them.....Hanukkah is one of the biggest Jewish holidays of the year and they don't carry them.....now keep in mind this store is decorated to the hilt from end to end, top to bottom with Christmas and they can't carry Hanukkah candles????? Is Save Mart boarding on Antisemitism? I'm really disappointed if this is the path they've chosen.... read more

I've come to this location several times and the customer service is just awful. This morning I came in to grab coffee and muffins. The clerk was talking to the bagging girl, she never looked at me, never said hello, didn't even stop talking to the other girl UNTIL I interrupted her with a "good morning." She then said, "Oh good morning." Like it was an inconvenience for her to acknowledge me. At the end of the transaction she never said thank you, have a good day, nothing but handed me my receipt. I think Savemart should give their employees a customer service course. I'd volunteer to teach your staff if your looking lol. Won't stop me from coming back here, I'll just keep reminding your staff, how to treat customer. Your welcome! read more