bought some toys here over the summer cheaply made but better than other toy stores in that side of…read morethe mall. want to go to a great toy store? go to gratis toys next to harkins downstairs

I'm posting this review here for visibility because this branch is also owned by Sunil Chugani, who…read moreconducts predatory and fraudulent business practices. My parents went to The Baby Shop's Montebello location in June looking to purchase a safe toy car for a 1-year-old. They speak limited English and asked the store owner, Sunil Chugani, via Google Translate (screenshot included in this review) for a toy car safe for a 1- to 2-year-old. Sunil exploited their language barrier and their desire to spoil their grandchild, and upsold them a car that explicitly states it is for 3- to 8-year-olds, and not for under 3 (see photos). Because this car is a severe safety hazard and completely different from what my parents intended to purchase, we brought the unopened car back asking for a full refund in July, well within 30 days of the purchase. The store associate put Sunil on the phone, who acted as if we were inconveniencing him on his day off. He claims there is a "no refund" policy. However, a store policy typically applies if the buyer changes their mind. California consumer protection laws do not allow a business to rely on a "no refund" policy when a product was sold through misrepresentation or other deceptive sales practices. This is not a case of my family changing our minds; this is a case of Sunil deliberately misrepresenting the facts of what he was selling to deceive and manipulate customers who couldn't read English labels. Sunil flatly refused the refund, then proceeded to say, "This is not my first rodeo," and bragged that he had been ignoring manufacturing safety guidelines to sell these cars for decades to parents with infants as young as 8 months, based on nothing more than his personal "beliefs." As a parent, I would not risk my child's life simply because this predatory salesperson tells me to. Manufacturers have extensively tested products for safety reasons to recommend an age range. Please stay far away from this shop and do not give them a single cent.

As a toddler mom with baby #2 on the way I appreciate any help- especially with cleaning! This was…read morea service I needed just at the right time! Hydie performed excellent service. She was on time, friendly, and communicative. She did a GREAT job cleaning a really dirty and dusty used double stroller I purchased second-hand. It looks and smells like it just came out of the box!

Best girl for cleaning my car seat/stroller! Very honest as person (she refunded me 40$ because she…read moresaid I didnt need to pay that much) and she drop my car seat off. Thanks hydie see you next time! Highly recommended

Would I recommend Brandi Jordan as a sleep consultant? Not unless you're a celebrity or have…read morethousands of dollars to waste. For the average parent, you'll likely spend thousands of dollars only to end up back where you started--with vague, generic advice you could easily find online and some added reassurance. Brandi's approach offers little to no long-term guidance. She works on a day-by-day basis without providing written materials or a structured plan to follow, which makes it nearly impossible to build consistency once the sessions end. It feels like being handed a toolkit for a toy bike when you're trying to fix a kitchen sink, completely mismatched and ultimately unhelpful. Throughout our experience, she asked for detailed information about our child's sleep schedule, feeding patterns, and behaviors, which was time-consuming to document. Yet, those details seemed disregarded, as the feedback almost always boiled down to a generic "you'll have to let the baby cry," delivered in a reassuring but repetitive way. Months later, we're still struggling to get our child to sleep independently. We received no follow-up documents, no lasting framework, and no practical tools to help us move forward. After spending over $1,000, we were left feeling misled, frustrated, and uncertain about what to do next. If you're considering hiring Brandi, I urge you to think carefully. Save your time, energy, and resources. Look for a consultant who offers structured support, written guidance, and consistent follow-through; not someone whose attention is divided elsewhere. Parents deserve more than being treated like another number in the queue. Updated response to Brandi... I actually worked with you in April 2025, and communication stopped soon after the contract period ended. We followed your instructions exactly as outlined. Not every child responds the same way, and sometimes a more individualized approach is necessary, but it became clear you didn't have the time or availability to provide that level of support.

TW: postpartum depression, prematurity, self-harm…read more There's a reason there are very few reviews more recent than 2021, and they are negative. We contracted Brandi Jordan as a sleep consultant in June 2025 when we were in a truly desperate situation; I was hallucinating from sleep deprivation and suffering terrible postpartum depression. In hindsight, I figure that's how we fell for this. We paid over $1500 and here's what we got: a single one hour Zoom, a single 30 minute phone call about a week later (for which she was 20 minutes late), and 30-40 days of "text support," though there were several instances where she did not respond for three days despite our texts. I felt "left on read." To be fair to her, it was in our contract that this is what we could get: a one hour zoom, up to 3 follow-up calls and 30 days of text support. When I signed the contract, I did think this was sort of minimal, but I was desperate and figured "hey, maybe she can work magic." At our initial Zoom call, she said she had "never met a baby that couldn't sleep through the night after 2-3 weeks, max," so we were thrilled and hopeful! Now I know why this is true; she doesn't actually *meet* the babies- It's all virtual! She absolutely cannot work magic; please don't fall for this marketing that preys on desperate parents like we did. I feel stupid for having believed her. As other reviews have said, there is no individual tailoring, and the method she uses is essentially soft Ferberizing: letting the baby cry and cry with intermittent check-ins that get progressively longer. This was torture for all of us. Our baby was born extremely prematurely at 26 weeks and spent nearly 3 months in the NICU before coming home on oxygen. We did this contract when she was about 9 months old (6 months adjusted). We were obviously all still traumatized, and she had a lot of difficulty self-soothing at all. There was no troubleshooting about what how her and our individual situation might be contributing to sleep issues. Listening to her cry for 90 minutes in the middle of the night resulted in my self-harming several times (again, I had bad PPD). We did it though, because Brandi told us to. How it would work is that every morning we would text Brandi how the night went, and she would maybe respond that day saying something like "okay let's do that again" or "let's push this feed back 15 minutes" or something. A lot of the time she just wouldn't respond. I gave two stars because after the 30-40 days, our baby was sleeping a bit better than at the beginning (only 2-4 wakeups a night instead of 10). Additionally, this is way too expensive for such minimal support. You can find all this information online (Ferber with intermittent check-ins and dream feeds). Maybe if you have a normal or semi-easy baby this would work, but otherwise only time will help. Our baby is now 1 and wakes up about once a night every other night; only time got us here.

Oh my, this is a very cutesy place. I've eyed Jini Mini a lot as I'm often nearby but didn't know…read morewhat they had in store. Recently, I came across them on a hunt for cute bag charms (thanks, Yelp Assistant) and I was blown away by the selection! In addition to tons of plushies, they have a whole wall of bag charms. I didn't find what I was looking for (something Disney and/or cherry-themed) but I found a cute charm for a friends birthday gift and the claw clips on the shelf below caught my eye because many of them were metal and large. Perfect for thick hair! The cashier confirmed this as well which made me feel confident and I can confirm they hold up with long, thick, hair. It seems like this place does a lot of limited drops so definitely get there early if you're looking for a trendy item. But, it wasn't too crowded when I went around 11am.

I walked in expecting a full Jellycat selection. The shelves looked almost empty. It felt…read moremisleading and frustrating. My excitement disappeared instantly. This was not what I came for. The only options were the Lunar New Year one. There was also a random softball plush. That was it, nothing else. No variety, no classics, no fan favorites. The selection was honestly disappointing. I drove out of my way for this. The display felt poorly stocked. It seemed careless and unprepared. Three stars only because the plushies were decent. I expected far more than this. .

Great place to sell Kids' clothes, books and toys they have outgrown. Although they don't take…read moreeverything, they've bought a good portion of my stuff I've taken there, especially if it's in newer/good condition. Based on their needs and the current trends is what they tend to purchase. Granite you are not going to make a fortune selling stuff back, but I figure if I can sell some of it back, at least you make some money for stuff that you would probably end up donating anyways. I haven't purchased anything from there, although I do see some Name Brand items within the store. I do think most of the sizes are for infants, toddlers and kids up to age 10. There are older children items within the store, but as most kids get into their pre-teens and teenage years, they most likely would not shop there. Staff has been nice most of the time and you do have to wait for them to go through whatever you've brought, so might be a good idea to make the drop off and then run some errands. Typically it takes them about 1.5-2 hours to get through what you've brought in to sell. Overall, I would continue to try and sell my kids' stuff here.

It is nice that this store exists, since I just sort of enjoy selling and trading things we are no…read morelonger using. They were all very nice, though I took one star off for communication method. Since it takes them hours to evaluate what you are bringing in, I do wish they could simplify the process by texting with values and results.

The last few years I've been very disappointed because I would bring clothes in and be told to…read morecheck back in a couple weeks, or later. Whenever I would check back you weren't taking any clothes. I have Facebook and they say they post things on it but never see it. Recently I had a lot of clothes that have added up so I went in again and they said they would be taking clothes Oct 1st. I thought I would call ahead on Sept 21st asking if Oct 1st was still the drop off date. She said "no, we're full, we had 147 families drop off clothes so we aren't taking any more items" I was not too happy. They said it was posted also on instagram and didn't see it there either. I now have 5 bag full of clothes because your store seems like it's too full when I check in numerous times during the year.

This shop is wonderful! From clothes, to toys, to strollers, wraps, and more. They have everything!…read moreIt's a very well organized store by size and style everything sold is clean and in good condition. Staff is super helpful. My husband and I recently stopped in and found a basically brand new pack n play system for a great price. They helped us break it down and they even had the carrying case for it! Love that you can set up an appointment to swap what you have for store credit. This is a great option for families since babies grow out of things so quickly. Absolutely love the sustainability aspect.

I purchased a Beverly bed and Devon bookcase for my daughter about 6 months ago. They're very high…read morequality furniture pieces no scratches or marks 'til this day. I plan to order one of their baby cribs before my wife is due

Order from anywhere else. If you like overpriced damaged furniture, this is the place for you…read more They delivered a dresser that was scratched and dented. When I asked them to replace it, they said "if you received a car with a broken windshield, they wouldn't replace it!" There are hundreds of different options to chose from. Spare yourself from a headache to come if you are considering Newport Cottages.

I went to Jolly Tots for the first time with my mom and 7 yr old son to buy a stroller, as I was…read moreabout to have my 3rd baby & didn't want to buy all new equipment. The sales lady (I imagine she is the owner) was very pushy, she did not allow us to browse the store. We made the purchase plus left her a car seat to be cleaned that my friend passed down to me (she only used for 1 child & kept it in great condition) as we were making the transaction, my son was looking through some puzzles that I agreed to buy for him, she was rude to him & asked him not to touch, even though we were planning on buying one (he is not a toddler, he is very well behaved) first red flag! I was induced that week (not planned) so my husband rushed over to pick up the car seat the day before we left the hospital. When he showed up, she handed him the car seat & told him that we were missing the straps! She blamed us/my friend. My husband could not leave without straps as we were planning on leaving the hospital the next morning. The woman, finally agreed to give us straps from another car seat, so we could use the car seat. When we got home, I reached out to my friend, to explain the situation, after I sent her a pic of the car seat, she stated that the handle was not the same as when she gave it to me (this one had scuff marks/used more). We reached out to Jolly tots to find out if they had switched the car seat? She was super rude & stated that this would never happen at her store, nor the straps being lost. After no resolutions, I came on here & read other reviews that stated they had lost the straps & other pieces of equipment that was left for cleaning! So clearly the woman lied. We believe they switched the car seat my friend gave me (hers was newer) and gave us an older car seat. Also coincidentally, they have a similar car seat posted that is in great condition, like the one my friend gave me. Also the value of the stroller we purchased was not worth $300 we paid, it had several deep scratches & looked very used, but because she was pushy & rushed my mom and I (did not allow us to browse or even think about our decision) I was unable to inspect it properly. We know this is our fault for not inspecting it before but she was so pushy & rushed us the entire time we were in there. This is a long review but wanted to let customers know NOT to trust this woman or this store. We regret giving this place any of our business.

Bought this fan and the second I plugged it in, it literally fell apart. Should have questioned the…read morevalidity of this item based upon the clearly repackaged box. *sigh I guess I'll have to buy from Bezos