In love with this store! But what really made our experience 10/10 was Hanna! Omg first baby needed…read morethe full details on the Nunas and we got all of our questions answered. She was so knowledgeable and we did a lot of research. But we found the swiv Nuna and wanted the lx triv. However for our lifestyle the swiv was way better! I'm a coffee mom and I love that the swiv it has a cup holder +360. Also it comes with a rain cover. I would like to highlight Hanna for her help and time. We came in Friday. Sunday came back to finalize the purchase. It's a big investment and we made all the research. Nuna parents this is the place!

Multiple people have commented on forums saying the shop owners MAKE THEM buy toys that their kids…read moretouch. The shop owners should place the kid item/ toys higher because kids are kids. Mind you the toys they make accessible to kids are $40+ This hasn't happened to me personally but I didn't like the owner asking my son not to touch something that was set up as a spot where kids could play. Sounds like they're making sales banking on kids being kids and touching stuff for kids set really low for kids to touch. Trickery....

This places sells fake Labubu's they don't have a sign and won't refund you the money only an…read moreexchange for something else.

bought the maxi cosi travel system from here, we ended up getting gifted a different combo system…read more we tried to ask the owner for a refund but he said they only did exchanges or store credit. i don't see why we wouldn't be able to get our money back, just seems really shady. NOT TO MENTION, they up charge the price. we found the same travel system for $100 less on the target website !!!!! plus, when we checked the stroller out, it seemed as if it was already used and broken in. pls do not buy from here, at least buy from a store that will allow reruns! like target or the actual maxi cosi website. saves you money too!

As a toddler mom with baby #2 on the way I appreciate any help- especially with cleaning! This was…read morea service I needed just at the right time! Hydie performed excellent service. She was on time, friendly, and communicative. She did a GREAT job cleaning a really dirty and dusty used double stroller I purchased second-hand. It looks and smells like it just came out of the box!

Best girl for cleaning my car seat/stroller! Very honest as person (she refunded me 40$ because she…read moresaid I didnt need to pay that much) and she drop my car seat off. Thanks hydie see you next time! Highly recommended

Would I recommend Brandi Jordan as a sleep consultant? Not unless you're a celebrity or have…read morethousands of dollars to waste. For the average parent, you'll likely spend thousands of dollars only to end up back where you started--with vague, generic advice you could easily find online and some added reassurance. Brandi's approach offers little to no long-term guidance. She works on a day-by-day basis without providing written materials or a structured plan to follow, which makes it nearly impossible to build consistency once the sessions end. It feels like being handed a toolkit for a toy bike when you're trying to fix a kitchen sink, completely mismatched and ultimately unhelpful. Throughout our experience, she asked for detailed information about our child's sleep schedule, feeding patterns, and behaviors, which was time-consuming to document. Yet, those details seemed disregarded, as the feedback almost always boiled down to a generic "you'll have to let the baby cry," delivered in a reassuring but repetitive way. Months later, we're still struggling to get our child to sleep independently. We received no follow-up documents, no lasting framework, and no practical tools to help us move forward. After spending over $1,000, we were left feeling misled, frustrated, and uncertain about what to do next. If you're considering hiring Brandi, I urge you to think carefully. Save your time, energy, and resources. Look for a consultant who offers structured support, written guidance, and consistent follow-through; not someone whose attention is divided elsewhere. Parents deserve more than being treated like another number in the queue. Updated response to Brandi... I actually worked with you in April 2025, and communication stopped soon after the contract period ended. We followed your instructions exactly as outlined. Not every child responds the same way, and sometimes a more individualized approach is necessary, but it became clear you didn't have the time or availability to provide that level of support.

TW: postpartum depression, prematurity, self-harm…read more There's a reason there are very few reviews more recent than 2021, and they are negative. We contracted Brandi Jordan as a sleep consultant in June 2025 when we were in a truly desperate situation; I was hallucinating from sleep deprivation and suffering terrible postpartum depression. In hindsight, I figure that's how we fell for this. We paid over $1500 and here's what we got: a single one hour Zoom, a single 30 minute phone call about a week later (for which she was 20 minutes late), and 30-40 days of "text support," though there were several instances where she did not respond for three days despite our texts. I felt "left on read." To be fair to her, it was in our contract that this is what we could get: a one hour zoom, up to 3 follow-up calls and 30 days of text support. When I signed the contract, I did think this was sort of minimal, but I was desperate and figured "hey, maybe she can work magic." At our initial Zoom call, she said she had "never met a baby that couldn't sleep through the night after 2-3 weeks, max," so we were thrilled and hopeful! Now I know why this is true; she doesn't actually *meet* the babies- It's all virtual! She absolutely cannot work magic; please don't fall for this marketing that preys on desperate parents like we did. I feel stupid for having believed her. As other reviews have said, there is no individual tailoring, and the method she uses is essentially soft Ferberizing: letting the baby cry and cry with intermittent check-ins that get progressively longer. This was torture for all of us. Our baby was born extremely prematurely at 26 weeks and spent nearly 3 months in the NICU before coming home on oxygen. We did this contract when she was about 9 months old (6 months adjusted). We were obviously all still traumatized, and she had a lot of difficulty self-soothing at all. There was no troubleshooting about what how her and our individual situation might be contributing to sleep issues. Listening to her cry for 90 minutes in the middle of the night resulted in my self-harming several times (again, I had bad PPD). We did it though, because Brandi told us to. How it would work is that every morning we would text Brandi how the night went, and she would maybe respond that day saying something like "okay let's do that again" or "let's push this feed back 15 minutes" or something. A lot of the time she just wouldn't respond. I gave two stars because after the 30-40 days, our baby was sleeping a bit better than at the beginning (only 2-4 wakeups a night instead of 10). Additionally, this is way too expensive for such minimal support. You can find all this information online (Ferber with intermittent check-ins and dream feeds). Maybe if you have a normal or semi-easy baby this would work, but otherwise only time will help. Our baby is now 1 and wakes up about once a night every other night; only time got us here.

Saw this place on TikTok and came by to look at the jellycat selection. They had a decent stock of…read morejellycats and a huge variety of other stuffed animals! Very cute shop to stop by if you want a gift for someone or yourself.

DO NOT BUY JELLYCATS HERE!…read more I've purchased Jellycats from many different places, and this is the only store that has sold me a defective item. I contacted their customer service only 40 hours after purchase and provided my card purchase proof along with a photo of the defect. Instead of receiving actual help, I was told they needed the "actual receipt" which I did not get because it was a keychain. Now they expect me to drive over 40 minutes back to the store to return a defective item, and even then, only if they can find the purchase in their system. Very disappointing customer service and overall experience and the only place that seems to be getting OLD/DEFECTED jellycat.

I understand the business and why they low ball you. However, it's a quick way to get rid of…read morebaby/toddler items. I always find great items priced fairly. I enjoy this location.

It is nice that this store exists, since I just sort of enjoy selling and trading things we are no…read morelonger using. They were all very nice, though I took one star off for communication method. Since it takes them hours to evaluate what you are bringing in, I do wish they could simplify the process by texting with values and results.

The last few years I've been very disappointed because I would bring clothes in and be told to…read morecheck back in a couple weeks, or later. Whenever I would check back you weren't taking any clothes. I have Facebook and they say they post things on it but never see it. Recently I had a lot of clothes that have added up so I went in again and they said they would be taking clothes Oct 1st. I thought I would call ahead on Sept 21st asking if Oct 1st was still the drop off date. She said "no, we're full, we had 147 families drop off clothes so we aren't taking any more items" I was not too happy. They said it was posted also on instagram and didn't see it there either. I now have 5 bag full of clothes because your store seems like it's too full when I check in numerous times during the year.

This shop is wonderful! From clothes, to toys, to strollers, wraps, and more. They have everything!…read moreIt's a very well organized store by size and style everything sold is clean and in good condition. Staff is super helpful. My husband and I recently stopped in and found a basically brand new pack n play system for a great price. They helped us break it down and they even had the carrying case for it! Love that you can set up an appointment to swap what you have for store credit. This is a great option for families since babies grow out of things so quickly. Absolutely love the sustainability aspect.

Order from anywhere else. If you like overpriced damaged furniture, this is the place for you…read more They delivered a dresser that was scratched and dented. When I asked them to replace it, they said "if you received a car with a broken windshield, they wouldn't replace it!" There are hundreds of different options to chose from. Spare yourself from a headache to come if you are considering Newport Cottages.

I wish I could give them a 5 star review as the pieces are lovely. Unfortunately, that is all…read morethere is good to say. The finish on the Monterey 60" dresser purchased in February cannot withstand even remotely normal use (nor was it, apparently, able to withstand shipping without some scuffs). When this was shown to the store that sold the product, they were told by Newport that the user shouldn't stand near the dresser while wearing a belt buckle! Here's a piece of advice - if you know your product can be damaged by a common piece of clothing, you should probably rethinking your design and quality control. If you think that telling us customers not to wear a belt buckle while using your product is an example of good customer service, think again. And if you think you can hide behind your retailers and let them take the abuse for you, we customers know where the fault truly falls. So, please, produce your products correctly, and man up and stand behind them when you don't.

Had a great experience here! We purchased a Chicco Keyfit car seat + base + stroller frame for…read more$150, which is a steal!! All were clean, in excellent condition. The owner was so helpful, taking time to show my husband and I (first time parents) how to use and install each item. She was also very knowledgeable about pros/cons of different brands, as well as safety protocols. I recommend following Jolly Tots on Facebook or Instagram, as you can call right away to buy when you see a post of an item you're looking for. Some of her new arrivals go FAST! That's how we nabbed such a great deal.

I went to Jolly Tots for the first time with my mom and 7 yr old son to buy a stroller, as I was…read moreabout to have my 3rd baby & didn't want to buy all new equipment. The sales lady (I imagine she is the owner) was very pushy, she did not allow us to browse the store. We made the purchase plus left her a car seat to be cleaned that my friend passed down to me (she only used for 1 child & kept it in great condition) as we were making the transaction, my son was looking through some puzzles that I agreed to buy for him, she was rude to him & asked him not to touch, even though we were planning on buying one (he is not a toddler, he is very well behaved) first red flag! I was induced that week (not planned) so my husband rushed over to pick up the car seat the day before we left the hospital. When he showed up, she handed him the car seat & told him that we were missing the straps! She blamed us/my friend. My husband could not leave without straps as we were planning on leaving the hospital the next morning. The woman, finally agreed to give us straps from another car seat, so we could use the car seat. When we got home, I reached out to my friend, to explain the situation, after I sent her a pic of the car seat, she stated that the handle was not the same as when she gave it to me (this one had scuff marks/used more). We reached out to Jolly tots to find out if they had switched the car seat? She was super rude & stated that this would never happen at her store, nor the straps being lost. After no resolutions, I came on here & read other reviews that stated they had lost the straps & other pieces of equipment that was left for cleaning! So clearly the woman lied. We believe they switched the car seat my friend gave me (hers was newer) and gave us an older car seat. Also coincidentally, they have a similar car seat posted that is in great condition, like the one my friend gave me. Also the value of the stroller we purchased was not worth $300 we paid, it had several deep scratches & looked very used, but because she was pushy & rushed my mom and I (did not allow us to browse or even think about our decision) I was unable to inspect it properly. We know this is our fault for not inspecting it before but she was so pushy & rushed us the entire time we were in there. This is a long review but wanted to let customers know NOT to trust this woman or this store. We regret giving this place any of our business.

Beware...Everything is oober cute here. Always walk away with some new goodies to add to my…read moredaughters play time activities/toys. Service is always super sweet and helpful. They also have the cutest little play area and section of wooden trains for the kids to play with. My daughter's favorite! Selection of toys is mostly wooden ranging from puzzles to kitchen and pretend play furniture. The value is so worth it. They also have make believe dress up costumes/outfits, books, sensory natural playdough, etc. always a stop after we go finish the farmers market.

Things they love? Things even I love!…read more This store is so cool! It reminds me of the toy stores in OC. I appreciate they quality of the toys they carry and how they most gear towards imaginative play. They even have the ABCs in braille thank you for selling things like this. It's so hard to find adaptive toys in person. I also love that they have a play area for kids to enjoy while parents shop. I can tell that you are really here to serve the community and you care about the littles. The woman who was there when I went was so kind and attentive. She did not hover over me (I was the only one in the store at the time) but she gave me my space to look around. Great quality toys, awesome service, and genuine care towards kids is what your shop radiates to me and I love it. I hope you stay open for a really long time. These are the stores I like to have available to visit and support.