1. Scandinavian Airlines

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    Boston, MA

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    Scandinavian Airlines

    4.5 (8 reviews)
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    Scandinavian Airlines - Airlines Near Me - Boston, Massachusetts
    Scandinavian Airlines - Airlines Near Me - Boston, Massachusetts
    Scandinavian Airlines - Airlines Near Me - Boston, Massachusetts

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    Scandinavian Airlines - The Scandinavian main customer service number is 1 866 (666-0203)tL or 1-877 456 20.77tM. This number is available 24/7 for booking, - Airlines Near Me - Boston, Massachusetts

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      The Scandinavian Airline main customer service number is 1 866 (666- 02.03)TM or 1 877 456 (2077). This number is available 24/7 for booking
      Jennifer P.

      Travelers looking for Scandinavian Airlines reservations, flight changes, or cancellations may use the reference number 1866 666 0203 online. For reservation-specific assistance, passengers should always verify the latest contact details through official website or other verified communication channels. Scandinavian Airlines offers travelers a range of services designed to make every stage of the journey more convenient and manageable. From planning a trip and selecting flights to navigating the airport and reaching the final destination, the overall travel experience involves many important details. For business travelers, families, and individuals traveling for leisure, having access to flexible options and helpful services can make a significant difference. Travel Options Designed for Different Needs Every journey is different, and travelers may have different priorities when arranging their flights. Some passengers focus on convenient schedules, while others may look for cabin comfort, connecting flights, baggage options, or services that fit their individual plans. A well-organized travel experience can help passengers manage these details with greater confidence before departure. Whether the journey involves an important business trip, a family vacation, or a long-awaited visit to another destination, careful planning can make the overall experience smoother. Reviewing travel details in advance and understanding available options can also help passengers prepare for changes or unexpected situations. Comfort Throughout the Journey The experience of flying is not limited to reaching a destination. The time spent at the airport and onboard can also play an important role in how passengers remember their trip. Comfortable seating options, onboard services, entertainment, refreshments, and other available amenities can contribute to a more pleasant journey. For longer flights, travelers may particularly value opportunities to relax, work, enjoy entertainment, or simply take a break from their usual routine. Different cabin experiences and service options allow passengers to choose arrangements that best match their travel preferences and requirements. Support When Travel Plans Change Travel plans do not always remain exactly as scheduled. Weather conditions, personal circumstances, changing schedules, and other unexpected events can sometimes require travelers to review or modify their arrangements. In these situations, clear information and appropriate customer assistance can be important. Passengers should always review their reservation details and use official Scandinavian Airlines channels when they need assistance with bookings, flight changes, cancellations, baggage questions, or other travel-related matters. Checking the latest information directly through official sources can help ensure that passengers receive accurate guidance for their specific reservation. An Experience Beyond the Flight A complete travel experience includes more than the time spent in the air. Airport check-in, security preparation, boarding, connections, baggage collection, and arrival at the final destination are all part of the journey. Efficient planning and clear communication can help reduce unnecessary stress during these different stages. Travelers may also benefit from reviewing baggage allowances, check-in requirements, travel documents, and flight updates before leaving for the airport. Taking a few minutes to prepare these details in advance can make the journey easier to manage. Making Every Journey More Memorable Air travel connects people with business opportunities, family members, new destinations, and important experiences. For some passengers, a flight is simply transportation, while for others it represents the beginning of a major event, vacation, or personal milestone. A successful journey often comes from combining careful preparation with reliable travel information and services that support the passenger from departure through arrival. By planning ahead, staying informed, and using official resources when assistance is needed, travelers can focus more on the purpose of their trip and enjoy the experience along the way. For reservation 1866 666 0203 or customer-service assistance, use Scandinavian Airlines' official website or verified contact channels rather than an unverified phone number."

      The Scandinavian Airlines main customer service number is 1 888-(478)-9480mD or 1 888 399 (38*o9)DM. This number is available 24/7 for booki

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      JetBlue - The JetBlue Airlines customer service number is 1 (844) 245-8022TM or 1 888-439-(88.74)tm. This number is available 24*7* for booking, chang

      JetBlue

      2.7(823 reviews)
      0.4 mi•East Boston

      I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

      I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

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      JetBlue
      JetBlue
      JetBlue

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      Spirit Airlines

      Spirit Airlines

      1.5(572 reviews)
      0.5 mi•East Boston

      After yearssssssssssss of being afraid to take a Spirit Flight, I finally did it. When I say, all…read moreof the horror stories I have heard and seen on social media were NOT my experience. The Spirit Airlines website was super easy to navigate. I got on, created my account, booked my flights, and was all set within a matter of minutes. The confirmation provided all the details for my flight and my gmail was able to pull the details and add it to my calendar. 24 hours before my flight, the check-in reminder came and the checking process was super easy. I didn't have any changes or additions so I was checked in within a minute. Arriving at the gate was vibrant as the Spirit Airlines yellow set the tone for the area. The lines were long but the staff was smiling and friendly. As it came time to board, I was a part of Group 5 which is the bulk of flyers. Though the line was about 3 gates long, the Spirit Airlines staff had an efficient process for getting us out the gate area and onto the aircraft. Of course you can't do anything about the people who hold up the line, but the Spirit Airlines gate agents even had a process for them to step to the side. Woo Hoo! Once on board, the plane is standard size, and the seats aren't as tight as I have heard. I'm 6' 3" and though I didn't have ample space, I didn't feel like I was being crushed either. The seats don't have as much cushion as some of the other airlines, however, my butt didn't start to hurt until I was 2.5hrs into my 3hr flight, so I was good. The Spirit Airlines Flight Attendants are unique in style esthetic, however, their service was industry standard and they always appeared with a smile. As you pay for everything on the flight, the process of purchasing is easy and swift. The pilot was professional and ensured we had a smooth flight into the Boston area. He kept us abreast of weather changes, altitude changes, and gave us ample time to prepare for landing. I deplaned without incident and went on about my day. My return flight to Atlanta was the same experience quality. Coming back, I did add a carry-on ($70) and it was easy to add it during my check in process. Once at Logan, the kiosk was unable to scan my boarding pass, however the ticketing attendant put in my confirmation number and I was good to go. I tagged my bag, headed to the counter, dropped it off, and was on my way to security within 3 minutes. Thank you Spirit Airlines for the safe trip and streamlined standard operating procedures. You and the staff are appreciated.

      Wish I could say zero stars …read more No chance. Got to the airport at 4am My flight 6 am got changed to 12pm, then 4:30, then 11:35.... Sat at the airport till 9, then found out the flight got cancelled at 8:45. They said oh we can get you on a flight for Monday afternoon..... cruise leaves Sunday. JetBlue no flights available. Had to go with delta only thing available was 1st class... $2908 later, we are now waiting at the airport until 4:40 pm to leave for Miami. We are going on a cruise and need to be there it's our honeymoon! Spirit offered nothing to help or assist other than we can get you there two days later.... I understand there is issue and delay and cancellation.... There's no weather no issues or problems with any other flights. Their absolute best answer was $30 for a future flight, respectfully kill yourself, that's the most pathetic service, absolutely. Long story short if you plan to do anything or fly anywhere never EVER take a flight from this company.... Terrible, horrible, worse experience ever, btw this was my first experience with spirit and the absolute last. Useless worse terrible experience they should immediately stop being a company

      Photos
      Spirit Airlines - Spirit Airlines employees busy talking to each other instead of letting the psgrs know why we are not boarding 30 min past time

      Spirit Airlines employees busy talking to each other instead of letting the psgrs know why we are not boarding 30 min past time

      Spirit Airlines - Flight canceled after 5 hours delay at 12am. Took 6 hours waiting in line to get refund/rebook. 26 hours DC to Vegas!!!

      Flight canceled after 5 hours delay at 12am. Took 6 hours waiting in line to get refund/rebook. 26 hours DC to Vegas!!!

      Spirit Airlines - 5 hours delay and then took more than 6 hours in line to get rebooked for a flight on next day! Does it worth?!!!! up to you!

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      5 hours delay and then took more than 6 hours in line to get rebooked for a flight on next day! Does it worth?!!!! up to you!

      Delta Airlines - Tasty Meal

      Delta Airlines

      2.3(242 reviews)
      0.4 mi•East Boston

      It looked like a good size plane from the outside, an Airbus A321 which can hold over 200…read morepassengers. However, when we sat down in the first class cabin, I had to ask, "Honey, who shrank the plane?" The plane looked new, and was very clean. The seats also looked new, and there was a nice flat screen to watch movies. But the legroom felt really tight for first class, and the seat recline felt very limited. When my laptop was stowed under the seat, there was just enough space for my feet on the floor. The meal was very good (always go with the chicken - in this case chicken thighs), and the flight attendants were very attentive. The plane departed and arrived on time. Overall, a good flight except for the scant seating.

      plane had to land in front of plane I was in other then that it was good i love planeread more

      Photos
      Delta Airlines - Lines

      Lines

      Delta Airlines
      Delta Airlines - Landing in LA!

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      Landing in LA!

      Aer Lingus - Irelands National Airline early years.

      Aer Lingus

      1.8(89 reviews)
      0.2 mi•East Boston

      I want to love Aer Lingus as an American living in Ireland. They just don't make it possible with…read moretheir constantly shady practices. One issue might be a flub but when it happens multiple times, months apart, it's a business practice. I recommend with my entire being that you avoid purchasing extra bags - thrice now we have done so (the first time it was two of us traveling lest you think we are gluttons for punishment), just to have Aer Lingus make us pay again at check-in - when you are stressed about your travel and will do anything to just move forward and get yourself and your bags on the plane thinking you can take it up with customer service later. Well, you can try. It took me at least five calls and several emails over a matter of months (because you are waiting for them to get back to you as they've directed) to get part of a refund. I had to call again to get the rest. They flat out told my mom they wouldn't refund her and were closing the case when she contacted customer service (at no point was she able to provide proof of her payments, they just looked at her travel record and decided). I've encouraged her to keep trying and prepare to be in it for the long hall since they tried to tell me no at first too. Then they send you a survey link to provide feedback on your experience and it's "expired" every time. Class.

      Horrid staff (minus air crew), horrid travel experience…read more First off they suggest getting to the airport 3 hours before the flight. They dont start collecting checked bags until 2 hours prior to departure. The employees dont speak fluent or proficient english. This is in Boston Mass. Get one person who can speak fluent English. Check in took an hour and 7 minutes. We were 12th in line. It was like it was each agents first day living life. When we finally got up the woman was rude and vile and set a bad tone. I had our passports and bags all ready. Obviously she woke up on the wrong side of the bed. Don't take it out on my family and I. Cabin crew are decent but the bathroom going to and from dublin on the planes was absolutely disgusting. I flew in a seat next to it. They did not even clean it. It smelled awful. There was trash under the seats. Aer lingus also does not dispatch staff to the terminal until its time to board. So you cant even ask them a question. Not like they speak any English. Seriously the app said the plane was boarding at Leeds Bradford. But the terminal display said delayed. Couldn't even ask a human what one was correct. Upon returning they lost my luggage. I went to complain and was told in broken English to fill out a report via qr code. Federal law states im entitled to fill it out in person. 7 days ive been without my luggage. They were supposed to drop it off last night but never did. Hours of speaking to overseas Indian call center employees who are rude, reading off a script they told me it will be another day or two.

      Photos
      Aer Lingus - Pillowcase stuffed into the ceiling of the plane.

      Pillowcase stuffed into the ceiling of the plane.

      Aer Lingus - It's all Green!

      It's all Green!

      Aer Lingus

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      Lufthansa - Economy Inseat Screens

      Lufthansa

      2.2(25 reviews)
      0.1 mi•East Boston

      This isn't going to be a rage review, unlike many airline reviews you see on Yelp. My experience…read morewith this airline was a mixed bag. I flew Lufthansa to Frankfurt. Ground staff in Boston were pretty polite and helpful in my limited interaction with them. Onboard, service was efficient but not exactly warm. There were a couple of flight attendants that were great but the rest were just going through the motions. The economy offering of kung pao chicken wasn't exciting but it was edible. The IFE was decent and the legroom was okay. However, the recline from the front was quite substantial, which doesn't give you much room to get out or to maneuver. The real issue I had was the amount of delays. Of the four flights I took with Lufthansa, three of them were delayed. Not great. I had to make a connection at Frankfurt, and the Lufthansa app gives you directions to navigate from where you arrive to the gate for the next flight. However, I was given wrong information and ended up having to ask around and having more complications than while the app led me to. I wouldn't go out-of-my-way to fly this airline again but it's decent enough.

      I'm guessing only people with bad experiences leave reviews. My flights from Germany were ok though…read moretheir premium economy seats and service are not as good as Delta/KLM. The infuriating problem was being told my short Düsseldorf to Frankfurt leg was full and I couldn't take on my carry on roller bag. Too big they said - even tho I'd brought it on all other flights. Ok, let them take it and then was charged €110!!! And then onboard there was open bin space. Forget getting hold of customer service. Their phone line says leave a message and we'll get back to you within 30 days. Appalling!

      Photos
      Lufthansa
      Lufthansa - Lufhansa A340

      Lufhansa A340

      Lufthansa

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      United Airlines - 737 MaX

      United Airlines

      1.7(233 reviews)
      0.4 mi•East Boston

      Flew out of Boston on the 737 MAX 9 and it was a lackluster experience. Despite being a new jet,…read moreless than a year old, the seat cushions were already starting to wear out. As Boston is a major United hub, it was interesting to see 80%+ of the plane boarding with Pre-Boarding, Group 1 or 2. The Emergency Exit Row was definitely worth the premium for a 6 hour flight back to the West Coast. Cabin attendants were cordial albeit bizarre in suggesting to close the blinds on a daytime flight. Bistro options are only available via preorder. The Steakhouse burger had an ingredient list maybe with 50+ ingredients?!? The burger itself didn't feature any lettuce or tomatoes, only a warm toasted bun, a ton of cheese, along with a ketchup and mustard packet... Wifi was $8 for the entire flight and worked well. The IFE was able to connect with Bluetooth headsets. Headsets seemed to be complimentary if one were to ask. Towards the end of the flight, there was quite a hard sell on a variety of United credit cards. The push made the United flight feel like an Air Asia flight... Our flight arrived ~45 minutes ahead of schedule.

      I can't blame them for bad weather but can say that their handling of the situation was atrocious…read more Delayed and cancelled on outbound and not rescheduled until 2 days later after holding us 7 hours at the airport. On Inbound we wound up in Boston when our destination was Newark. An hour to get luggage off plane. Then to add insult to injury the next day flight to Newark was delayed 2 hours due to no pilots available. The worst travel experience of my life.

      Photos
      United Airlines - Emergency Exit Row legroom

      Emergency Exit Row legroom

      United Airlines
      United Airlines - 07/14/2026

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      07/14/2026

      American Airlines

      American Airlines

      1.7(355 reviews)
      0.5 mi•East Boston

      This is just a review for the transcon Boston to LAX Flagship First service on AA's unique A321T…read moretranscon aircraft. This is a unique service offered only on the A321T and offered only from Boston to LAX, JFK to LAX, and JFK to SFO and JFK to SNA. The A321T is uniquely configured with Flagship First, Flagship Business, and economy. The amenities and seating in the premium cabins is much more akin to a widebody aircraft with lie-flat seating offered in first and business and seatback screens throughout the aircraft. Sadly, these aircraft will soon be retired as AA moves toward eliminating Flagship First systemwide. The seating in first is 1-1 which offers a lot of privacy. The seatback screen is large and high definition with a wide selection of movies and other entertainment options. Noise cancelling B&O headsets are also distributed. The meal service in first is enhanced versus what is offered in business including higher end touches on the meal tray like individual salt and pepper shakers and a metal napkin holder. There is also actual champagne in first versus prosecco in business. There is also a soup course in first which is not offered in business. The flight attendant was great and offered an attentive and premium service. Baked on board cookies are also offered prior to arrival. Overall, this was a great transcon flight on AA. Sadly, it's the exception and not the rule as service and amenities on other AA flights leaves a lot to be desired.

      I gave up flying American a long time ago but every now and then I forget just how truly awful they…read moreare and mistakenly book a flight because it appears to be wildly more convenient and affordable. Don't fall into this trap. American Airlines is unequivocally the absolute worst airline available (yes even worse than Frontier - at least then you get what you pay for). This week I made the terribly misguided decision to book an American flight from PVD to DCA. The flight was at 7pm and was quickly delayed until midnight (I had anticipated this would happen given I was flying AA so not a surprise). What I didn't account for was a full flight cancellation despite the weather situation in DC clearing up at 8 pm (well before our flight was supposed to depart). I was still unfazed, however, since I had recalled similar experiences prior. After painful dealings with customer service I was finally able to rebook on the 6 am flight the next morning (this is at 10 pm the night before mind you). Though this was all a major inconvenience to me (my entire schedule for the following day was thrown out the window along with those of the people I was supposed to be meeting), I didn't expect much more from AA. The real shock came at around midnight (4 hours before I was going to wake up for my 6 am flight) when my morning flight was cancelled. I have to admit, this caught me by surprise - I figured that even for an abhorrent airline like American they would have some level of decency in servicing their customers. Alas, I was wrong. Cancelling a NEXT DAY flight 4 hours before boarding is well within the bounds of normal business operations for AA because coordinating an aircraft from an airport that hasn't had problematic weather for 12 hours prior to the new scheduled departure is just too much to ask for from a global carrier. I have now lost an entire day of my planned vacation along with the added inconvenience and expense associated with trying to find a place to work and eat tomorrow all while wondering if my flight will actually take off within 24 hours after it was scheduled to. Let this be a lesson for all of you and my future self - never ever, under any circumstances, fly American Airlines. They are truly terrible (which, by the way, is why they are being run out of business by United and Delta - two carriers who understand the value of actually being reliable and treating customers with care)

      Photos
      American Airlines
      American Airlines
      American Airlines - American Airlines Terminal B, Boston Logan International Airport

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      American Airlines Terminal B, Boston Logan International Airport

      Boston Logan International Airport - Starbucks terminal B gate B17

      Boston Logan International Airport

      3.1(2k reviews)
      0.5 mi•East Boston

      After traveling for over a week and touching down in communist countries and others, I get to…read moreboston and it is the only airport in 5 that does not give you a cart to get your bags on arrival. And the charge a whopping $7. Crappy aBodton

      So this year I switched it up. Normally, when my sisters and I do our yearly trip, I'm heading down…read moreto JFK or Newark and fly together. This time, I drove to Cambridge, stayed with my daughter, then day of our flight, Ubered from her place to here for our layover flight to France before heading to Marrakech. Best part? I saved $273 coming here! As for Logan itself, the airport is small and easy to navigate. Getting to the gate was no drama at all. That Uber/Lyft pickup situation though? The ride-share section is confusing to get to. Other than that, Logan did what it needed to do. Got us there, got us back, saved me money AND gave me extra time with my kid. Would I use Logan again instead of JFK, Newark or any NY airport? Yup! Especially if it's saving me $273!

      Photos
      Boston Logan International Airport - Check in kiosk

      Check in kiosk

      Boston Logan International Airport - Check-in in Terminal A at BOS

      Check-in in Terminal A at BOS

      Boston Logan International Airport

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      Cape Air

      Cape Air

      2.3(78 reviews)
      0.3 mi•East Boston

      I needed to fly to Lake Placid for work and used American Airlines who booked me to connect in BOS…read moreto a Cape Air flight to SLK. It was a long, but easy walk from the terminal I landed in to Terminal C to check-in for this flight. Checking in was a cinch - Just show an ID, let them weigh my carry-on and backpack, give them my weight and then they tagged my baggage and gave me a boarding pass. When boarding, it was an easy walk down the stairs to the tarmac where we walked to the plane and boarded it. The ground crew and pilot and first officer on the plane were helpful, explained the trip to us and we were on our way. The flight was smooth and the landing was nice. Plane is VERY loud though, so definitely wear some ear protection or headphones. I'd definitely fly them again!

      On May 25, 2026, I emailed the Care Team at Cape Air with my experience from a recent flight. I…read morereceived an automated response saying they would be back in touch after reviewing my message. Because I have not received any other follow-up from Cape Air, I thought I would put my email on Yelp: I wanted to tell you about a recent flight we took from BOS to ACK. This was Sunday, May 10, 2026; flight #5011; departing Logan at 8:30 a.m. and arriving in Nantucket at 9:25 a.m. My husband and I were sitting in the back of the plane, and while the door was still open, the pilot began his introductions and safety and emergency review. My husband and I could hear nothing of this important information, because it was quite loud as the door was still open. Once the door closed, I called from the back that we hadn't been able to hear anything he said. His response was surprisingly dismissive. My recommendation is that pilots wait until the door closes before their important review of safety and emergency information. Now, the pilot on our return flight (Friday, May 15, 7 a.m.) did just that. He was the best! ******* I still give Cape Air four stars, because it provides a helpful service, even if the little planes are extraordinarily loud and rickety and terrifying.

      Photos
      Cape Air - Another Cape Air plane

      Another Cape Air plane

      Cape Air
      Cape Air

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      Air France

      Air France

      2.9(28 reviews)
      0.0 mi•East Boston

      I needed assistance and decided to call this business at 18556689025. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

      I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

      Photos
      Air France - Love this Airline nice service nice staff love this airplane economy has nice legroom

      Love this Airline nice service nice staff love this airplane economy has nice legroom

      Air France - Air France U.S. hotline operates 24/7. Call 888 404 0510™ or 1_866.747.0325, the airline's main 'customer service' phone number, for new res

      Air France U.S. hotline operates 24/7. Call 888 404 0510™ or 1_866.747.0325, the airline's main 'customer service' phone number, for new res

      Air France - Air France main hotline customer service number is 888 404 0510™. Representatives are available 24-hours for assistance with new bookings, f

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      Air France main hotline customer service number is 888 404 0510™. Representatives are available 24-hours for assistance with new bookings, f

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      Scandinavian Airlines - airlines - Updated August 2026

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      Etihad Airways

      Etihad Airways

      5.0
      (6 reviews)

      I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

      I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

      Japan Airlines

      Japan Airlines

      3.2
      (9 reviews)

      It may seem a little out-of-place to review an airline for its food here, but this one is tasty,…read morefun, educational, and offered to all in Economy class. On the leaflet: "TAIPIEN is a local dish from Kumamoto Prefecture. It is said that it orginated in China and was introduced to Japan about 100 years ago. It is made of Chinese vermicelli, deep fried egg, and vegetables in a lightly seasoned, tasty soup. We take pleasure in serving TAP PI EN of AIR KUMAMON, prepared under the supervision of KOURANTEI 紅蘭亭, one of the most popular Chinese restaurants in Kumamoto." (KUMAMON is the carton bear mascot of Kumamoto. The dish Taipien is often described as tasting somewhere between ramen and champon. ) For beverages, Japanese airlines offer warm miso soup in addition to coffee, tea, juices and alcohols. When our JAL flight take-off was delayed (for such short time that it was unnoticeable), a senior crew member came by to apologize, offering a tray of assorted ganache (again, this is just the economy class!), generously encouraging passengers to enjoy more than just one serving. The overall experience is so wholesome and satisfying, it's easy to forget about the "routine servicing" mode encountered on some airlines. To be fair, this is not to be compared to Singapore Airline's fine menus served on specially commissioned Wedgewood / Royal Daulton / Givenchy bone china and Robert Welch cutlery, served in the suites - the reality in Economy cabin is that people get airplane tray meals. But on numerous airlines, much have been made to make in-flight meals more exciting in the economy class and that's all very commendable indeed. This one though, actually lands.

      I recently took the new non-stop JAL flights 007/008 Boston-Tokyo Narita Executive Seasons…read more(business) class. Having known about the non-stop flights coming online for over a year and given my interest in aviation and to fly the new 787 Dreamliner. The new flight is a great opportunity for the Boston area to grow ties with Japan and other points in Asia. While JAL is a solid airline, it isn't in the same category as other Asian carriers such as Cathay Pacific, Singapore Airlines or even Japanese rival ANA. To that end, the flight was enjoyable despite JALs use of an early 2000s angled flat business class seat. Ground handling and lounge facilities are handled by British Airways uniformed crews and there is also a JAL uniformed supervisor available to assist passengers in Japanese and to make announcements in the gate area. The British Airways lounge is adequate but again, nothing world class. The first class area is available to eligible Oneworld Emerald passengers, while the Club World section is available for Saphires and Executive Class passengers without status. A light lunch offering consisting of soup, fresh fruit salad, and assorted sushi was provided. Light snacks and a full assortment of self service beverages were also available. Boarding was fairly orderly and was announced in the lounge. Once on-board cabin attendants were on hand to collect jackets and assist passengers stowing their luggage. In business class, meal service during the flight consisted of western and Japanese selections, with a la carte options available mid-flight. The Magic V Thales in-flight entertainment system was fairly good an offered a wide variety of programs in several languages. Economy class features a selection of one western and one Japanese item, although special meals can be ordered in advance. Entertainment options are similar in Economy form Executive class but are on a smaller, lower resolution seat back monitor. Overall, a solid experience with JAL in Boston. Looking forward to taking this flight more regularly.

      Airport Coach

      Airport Coach

      4.2
      (9 reviews)

      Careful with these clowns. We had some good experiences previously but god forbid you have to…read morecontact them to change plans when flight chaos ensues during COVID. They will claim you didn't leave them 6 voicemails to the number they never pick up on or send them a half dozen emails to the email address listed on their site that they apparently never check asking them to cancel.   These are not last minute changes - these are REPEATED emails and voicemails a FULL WEEK in advance of the trip in question. The funniest thing about this experience is that they never came to pick us up for the trip TO the airport for the trip we canceled (Correctly, because we had called and emailed them cancelling it) but they f**ed up their internal communications and somehow still drove to the airport to pick us up from our phantom trip that never happened.   So the natural question that we asked them when they charged us for this was how it was possible for them to know not to come take us to the airport if they never received our cancellation notice. The guy answering the phone apparently couldn't wrap his head around how this didn't make any sense and told us to F off.   Long story short, be prepared to file a chargeback with your credit card company against these d-bags, as that is what we will be doing. We gave them multiple opportunities to correct this and they were absolute d*cks about it every single time. This was even more disappointing and puzzling considering we were repeat customers. You're better off taking an Uber. Stay away.

      Super disappointing. I booked a car because I was arriving after midnight by myself with my…read moredaughter. He promised he'd watch the flight status. I arrived at the airport and the car wasn't there. I called and he said he was expecting the flight at 2am. We were stuck getting a cab. Follow up... they were too sleepy to show up at the right time but they emailed me the invoice?!?! Unbelievable.

      Globe Travel Service

      Globe Travel Service

      5.0
      (1 review)

      This is an exceptional travel agency. The owner, is very helpful, friendly, and extremely competent…read moreand knowledgeable about all things travel. She helped me book several long term trips to Hawaii and Italy, and is always available to help me book short term trips as well. What I especially like is the no pressure feeling. The people here go over multiple plans of travel, the pros and cons of each, and I have never felt rushed. They take their time with each customer because they want you to have the best experience possible. I can't wait to book my next trip with them!

      Puritan Travel

      Puritan Travel

      5.0
      (8 reviews)

      I am part of the 2nd generation of avid fans who would not consider making any plans without the…read morealways "Spot-On' advice of Freda, Kathy & Bob. My parents connected me with Freda about 20 years ago and I certainly expect my children will use Puritan as well! Thanks for all you do!

      I have used Puritan Travel for a few years now. This is by far, hands down , the best travel…read moreagency in the Boston area, or anywhere, for that matter! This company really knows how to arrange a fabulous trip for you and your family. The deals they have gotten me are unheard of. Freda Foley is so kind and a true professional. I don't go anywhere without them. They are #1

      Boston Logan International Airport - Terminal C

      Boston Logan International Airport - Terminal C

      3.2
      (296 reviews)

      The airport was clean. I thought it was a nice airport. I used the bathroom. They were clean…read morealso. My experience here was smooth. I had rented a car. They had an area where you could call the car rental company. That phone was broken. I found employees who guided me to the shuttle bus. The employees had good customer service. I was glad I found knowledgeable assistance. Getting out of the airport is a little crazy. The streets are swirly and narrow. If u miss a turn. You have to make a big loop to come around.

      This is a pretty easy terminal to get around in. Few places for drinks & food. Jetblue seems to be…read morein this terminal as I fly them often & always seem to be in here.

      Boston Logan International Airport

      Boston Logan International Airport

      3.1
      (2k reviews)

      After traveling for over a week and touching down in communist countries and others, I get to…read moreboston and it is the only airport in 5 that does not give you a cart to get your bags on arrival. And the charge a whopping $7. Crappy aBodton

      So this year I switched it up. Normally, when my sisters and I do our yearly trip, I'm heading down…read moreto JFK or Newark and fly together. This time, I drove to Cambridge, stayed with my daughter, then day of our flight, Ubered from her place to here for our layover flight to France before heading to Marrakech. Best part? I saved $273 coming here! As for Logan itself, the airport is small and easy to navigate. Getting to the gate was no drama at all. That Uber/Lyft pickup situation though? The ride-share section is confusing to get to. Other than that, Logan did what it needed to do. Got us there, got us back, saved me money AND gave me extra time with my kid. Would I use Logan again instead of JFK, Newark or any NY airport? Yup! Especially if it's saving me $273!

      Village Travel Agency

      Village Travel Agency

      4.0
      (8 reviews)

      We have used Dasa at Village Travel for several years. Usually she just books us flights and gives…read moreus options. But recently we had a scheduled flight that was cancelled because of a blizzard. There was no way I could arrange a new flight because the airline "disappeared" all of the flight information. It was a weekend and we were stuck. I reached out to Dasa on a Sunday morning in desperation, not really expecting her to be checking work email on a Sunday morning. But she responded within minutes! She got us booked on another flight at no cost and did it all on a Sunday morning. We would have had a nightmare on our hands if not for Dasa. She has also arranged at 16 day trip for us in May; she arranged plane fare, all hotels, and rail passes... always providing choices and waiting for our decisions. Dasa and Village Travel are top notch!

      Do not contact this agency. Dasa. I wrote an email, a follow-up email and left a phone message…read more Yes, I am looking for a travel agency. How this agency is rated good is beyond me. They suck. They didn't have the courtesy to even reply to my emails or phone call. They are rude, typical of Bostonians. Cold, cold, cold. Do not do business with these people. They are fake, bs artists.

      Boston Express Limo

      Boston Express Limo

      5.0
      (4 reviews)

      Amazing experience with this company. My friend and I had an early morning flight and needed a ride…read morebefore 5 am. We booked with Boston Express Limo. They sent us a confirmation email in advance and texted us when the driver was on the way, and had arrived. Even though it was such an early pick-up, he arrived early, and was cheerful. The car was clean and the ride was pleasant. Also -- it was cheaper than other similar companies which was great for me and my wallet. Would/will definitely book with them again!

      This is a reliable service with professional staff . I have been using them for 7 years and I would…read morenot use another company .

      Luttom Transportation

      Luttom Transportation

      5.0
      (2 reviews)

      I highly recommend Luttom Transportation for any reason you may need a dependable ride somewhere…read morethat also provides excellent service. The car was clean and bottled water was waiting for us. Luciano monitored my flight from takeoff and saw that my flight had a delay and he notified me that he was watching my flight status. Luciano texted me letting me know that he knew that it would take me some time to get off of the plane and he let me know which door to come out of as well as what color jacket he was wearing and his height,he is tall. He even texted me asking if I wanted something from Starbucks. Now how is that for 5 star service? That made my ride from the airport to my final destination relaxing as I was making this flight for a family member that has an unexpected health need that needed my attention. I already booked Lutttom Transportation to pick me up and drive me to the airport in several days. I booked an Uber first but cancelled that and booked with Luttom Transportation and I am so glad that I did. Five stars to Luciano ! Take the stress out of getting to and from your destination especially if it's to and from the airport .

      Where do I press the 6th star?! Luttom Transportation made my life so much easier. I work and have…read morechildren. All moms out there can relate to the struggle to conciliate the two. I can always count on Luttom's excellent service in driving my children when I'm not able to. They are very reliable and trustworthy. My kids say that they feel "like a millionaire for a few moments," lol. The drivers are kind and super competent. I highly recommend Luttom Transportation Inc. for everyone, and specifically for moms. They can always have peace of mind when trusting their kids to their drivers.

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