Over the years I have purchased several items at Scandinavian Designs. The people have been very friendly and helpful and I have truly enjoyed everything I purchased. You can find items here that would be difficult to find anywhere else! I love going back time after time over the years. read more

This place is definitely a great deal when you're searching for quality furniture that's not too outrageously cheap and breakable (Ikea) but you don't have a lot of money to buy things from Room and Board or other high end furniture stores. The selection here is pretty large, most of the furniture is modern, and the show room is large and you can walk around easily. My boyfriend and I bought a black sectional couch here for only $700! On top of that, they had local delivery for only $69. The movers were quick, and the furniture is in great shape and we love it! read more

I recently bought new bedroom furniture here and it was the fastest furniture transaction I had....3 minutes. I liked their modern looks. I looked at other furniture places, but the quality was terrible. Here, the drawers closed smoothly without any squeaks and the wood inside was not bad. It was made in Indonesia. Their sale section has pretty good stuff and it seems to change on a daily basis so if you find something, you better get it or you won't find it again few hours later. We found 2 nightstands on sale so we purchased and took it home that day. We ordered a new dresser to match the nightstands and that was promised for a week later. The store did call back a week later saying that the dresser was ready for pickup. It came assembled. Overall, I like their furniture and the service. I would recommend to others. read more

Bought a Schillig Campsis leather sofa through Valdo at this location. We came in a few times to check out furniture until we settled on the first one we had eyed which matched our comfort and style. I have to say Valdo was really patient and helpful through the entire process. Telling us the difference between leather types and helping us conduct the ultimate test for purity: "press leather down until it looks like a spider". Even on days that Valdo was out, other staff like Victoria helped us by processing the order and giving her coworker credit. After the sale and delivery, we actually recd a coupon in the mail that gave us 15% off the total purchase, Valdo graciously helped us out with it as well! Really appreciated all the help. I'll be recommending this location and the associates who helped me to my friends! read more

We retired and moved to another home. I wanted a new dining set and king size bedroom set. My husband and I have Scandinavian roots so we love the clean look of the furniture here. As another reviewer said waiting for a sale is great since you can get a better deal. I ordered the bedroom set and during the sale and was able to adjust the delivery if needed. The delivery is a good deal at $99 if everything is delivered at one time. They unwrap check the items and install where you want it. The De Anza location is an Outlet Store now and we have found some great deals there also. Check the items carefully since there can be minor damage or imperfections and they are of course final sale. Our dining room Skovby chairs were more than half off and were there only because the color was order incorrectly for the original customer. We love them!! The people were all very nice at all the stores we have been too. There are many locations throughout California. read more

After shopping endlessly, I decided on a pull out leather couch from Scandinavian Designs. It was on clearance. It was great to be able to sit and lay down on it in the showroom to make sure it was comfortable. It was delivered perfectly in a professional manner into my room. Now, I have an elegant place for my guests to stay and a spacious office. My sister ended up getting the same exact couch! I will definitely shop again at Scandinavian Designs when I am looking to add quality furniture pieces to my home. read more

I've bought a lot of furniture from this store and they have nice looking, good quality, contemporary furniture at really good prices. I've been very pleased with my dining room table and chairs, bookcases, sofa and chair, all of which I've had for years. The dining room chairs were a little hard to put together...in fact we had to take one back and the guys in the warehouse were like "we'll put it together for you little lady" but they ended up giving us a new one because they couldn't put it together either. I would have given them 5 stars, but I'm taking one away based on my most recent experience...we ordered our new sofa in February and it arrived today, over 5 months later (but they did waive the delivery charge, and we really like it now that it's here). read more

This is the best Scandinavian store I have been to in the area. The reason is the high quality of expertise and advice of the staff. I have worked for over a year with Victoria from the store in furnishing my new home and I can say without doubt that the personal attention to detail and design guidance I have received from her has been exceptional and made a big difference to decor in the house. The very technical and expert ideas from Valdo at the same store have been radical and helped me understand a complete new dimension . These folks and this store is not about selling you furniture but about helping you realize your vision for your living spaces . Go shop with them and you will forge a partnership rather than just one Sale. read more

I like the clean lines of Scandinavian furniture, and Scandinavian Designs adds excellent service. I ordered a set of end tables which came in faster than expected. The store made it possible for me to pick them up rather than wait for delivery. read more

Great place with excellent furniture samples and helpful crew. Go shop there!

Recently we replaced our living room furniture with a new couch and two matching chairs. We had been looking for a year or more for mid-century modern furniture and really hit it big at Scandinavian Designs in Cupertino. We were fortunate to walk into a big sale weekend. Sales staff were great, let us look without interruption and then were very efficient in finalizing the sale. We saved money by renting a cargo van to move the furniture quickly. We'll be back for more! read more

Love our sofa bed, it is very sturdy and well made. I would recommend this business to anyone who wants good looking a d well made furniture at a fair price. Communication regarding the delivery was excellent, they text or email you to notify you about the time of delivery. read more

Me and my wife were looking to upgrade our furniture and Scandinavian Designs was our choice of furniture stores. We like well made furniture that also has a modern look to it. Scandinavian Designs met our needs and did so at a very fair price. read more

Anyone looking for fairly modern furniture should come here to shop. Prices are more than reasonable and their salespeople are helpful. No need to go buy at IKEA!! Far better quality and design. read more

I can't say enough of good things about Victoria! She's the best sales I've ever met. She's patient and honest, and she puts customer's feedback and need first. If I can rate stars only for her, I'd definitely do a total 5-star. It turned out that I bought two beds and sofa from her, and I can't be happier working with her. It doesn't matter how much you buy, Victoria treats you just very kind! If you're looking for a good and honest sales, you can't go wrong with her! I'm so happy to have her help me! I'll definitely come back to work with her to find suitable items for my home! read more

I bought my dinning table and chairs from here. There was a problem with the table when it was delivered and assembled. I also had purchased chairs that weren't part of the set but when everything came together, I felt that I had made a mistake. I contacted the store. I talked to Neda the manager, she was very professional and helpful. She sent someone to come and see the table to take pictures etc. she sent me another table. I ended up returning the chairs and purchased the chairs that come with the table. I had to pay the restocking fee but I'm much happier now. Thanks Neda! The only thing that bothered me was the second delivery people. The guy that was taking the old table back and bringing the new table was trying to pull a fast one on me. He was going to leave the base of the old table and just replace the top. When I questioned him, he said we weren't given the base. I told him I was going to call the store cause they were supposed to exchange the whole thing. He then said well let me go back to the truck and see. Sure enough he came back with a box and the new base. I was so annoyed by him that I did not tip him. read more

Valdo is amazing, despite only buying a coffee table he gave us top notch service! He is very knowledgeable on the furniture. Both he and the manger made sure we were happy with our experience! Hope to work with them again on my future furniture needs. read more

Very dissappointed with staff behavior after purchase. We spent well over $2000 in purchasing furniture from this store. Staff was extremely helpful during the purchase. Post purchase during furniture delivery - we were 20 minutes late in reaching our home due to bad traffic congestion. During these 20 minutes Right from the drivers to the shop manager, they harraased us incessantly even while we were apologetic and could not do anything about our situation. The staff was rude, threatening and left a really poor impression as far as professional behavior is concerned. We were at fault for not being at home on to for the delivery but the behavior we encountered was just ridiculous. Their constant phone harassment and threats about pulling out if we were not there in 10 minutes could actually cause accidents. They should change their Protocol on what to do/ how to behave when the customer is not at home for furniture delivery. Phone harassment is not the answer! read more

I became a Yelp subscriber to write this review. My wife and I were looking for modern furniture for our remodel. We liked what we saw at S.D., but then read some of the Yelp reviews about customer service and were hesitant. My wife asks our salesman, Valdo, point blank about the negative reviews and he assures us our experience will be different. From the moment we signed the order, everything went exactly as planned, and the communication with Valdo couldn't have been any better. Just in case, he gave us his cell number. With multiple pieces and shipment to our vacation home, everything arrived on the date committed, down to the installer for our bed coming out at 7:30 on a Saturday night just to make sure everything got done. Everyone in the supply chain was great, Valdo over communicated, and everything was delivered to spec. The furniture is gorgeous, I'm going back for more. read more

Over seven years ago, I bought 2 Ekornes Stressless Chairs at Scandinavia Designs in San Jose. Last week one of the chairs broke and I called the store hoping to get it repaired. Christine took all the information and called several times to make arrangements for the repairman. Instead the manager of the store came (Romeo) and fixed it at no charge. I am so pleased with their service that I wanted to share my experience with others. read more

My husband and I came in to purchase a new chair to replace his old beloved (and well worn out) chair that he had bought from Scandinavian Designs 25 years ago, it finally gave out. Valdo helped us pick out a chair that was the equivalent to what hubbie had before. Super comfortable for his bad back. Bought it immediately. However, it wouldn't fit into our car to take it home! Valdo tried and tried to make it fit. Store was about to close, and Valdo offered to bring it to our house in his own personal car!!! Wouldn't even accept a tip for his extra time and efforts!! This level of customer service is almost unheard of these days. Kudos to Valdo for going out of his way to make this a super-pleasurable buying experience for us!!! Awesome customer service on his part - way above and beyond!!! And the new chair ... well, hubbie wouldn't trade it for the world now!! Happy Happy!!! read more

Absolutely awesome!!! High quality furniture , for incredible price. Sales staff were very helpful , excellent customer service, not pushy. The showroom is elegant. read more

I bought a leather section sofa from Scandinavian Designs during July 2010. Before I made my final decision I have searched many other furniture stores. The sofa was delivered during Sept 2010 and I was very happy about my choice. If you like shaker style for your kitchen cabinet then you will like Scandinavian's furniture, simple yet stylish and elegant. The price is reasonable comparing the quality, service and color availability. I will buy from them again in the future. read more

Great designs and great prices on modern furniture! Not a lot of places have modern furniture at reasonable prices, but I was really surprised when shopping here. I've been shopping around a lot for simple, modern, affordable furniture and SD has some great comfortable and practical pieces. I ended up buying an office desk and am very satisfied with the design and price. I'll be picking it up next Saturday. I think their in-store delivery schedule is every Saturday - if you place your order by Wednesday, the items will arrive in store for you to pick up by the next Saturday. Delivery also available. Service was good and helpful. Highly recommended. read more

The variety and the helpfulness of the staff is amazing. Valdo helped us and spent a lot of time on searching for what we were looking for. amazing customer service and appealing designes combined with good quality makes this store a place to confidently return to. read more

Best selection and service! We have bought many items: leather sofa, leather chair, bar table coffee table and console table. We have worked with Victoria Lohr. She spent enormous amount of time showing us everything, explaining upgrades we can order, etc. When we scheduled delivery date, Victoria called us in the morning, second time - before furniture arrival and one more time right after delivery was completed. She asked if everything came in a good shape, has no scratches, etc. We got all our items delivered by very professional team led by Julio. They have installed everything accurately, placed items where we wanted them. We are very picky and we are very happy! Thanks Victoria! read more

Victoria Lohr is one incredible salesperson! I'm not easily impressed with sales folks but I feel compelled to do a review on the store based on her amazing service. My husband and I went in looking for a display cabinet and Victoria tried to help us. When she found nothing on the floor to meet my complex requirements, she suggested that we look up a couple other furniture sources. We visited over a dozen stores in the Bay Area, including San Francisco, to no avail. I eventually returned to Scandinavian Designs to see if they had anything new. I finally found a cabinet and sideboard that can work in my dining room. After Victoria got me a nice unexpected repeat customer discount (I bought several pieces of furniture for my mom's house), I asked Victoria for a few extra shelf pins and she was able to add them to the delivery w/o extra charge. Since my furniture's doors and heights need to be leveled she warned against a Saturday delivery as the crews are crazy busy and she will be tied up on the floor with customers. Against her advise we arranged for a Saturday delivery because of our construction schedule. She promised to call me when the piece is being delivered to see how it went but my husband was skeptical as most sales people are busy with the next sale once a transaction is done. Just be forewarned, their robo-calls for furniture delivery is random - it came at 9 pm, nowhere near near the 4-6 pm window, but otherwise, you will get called! Day of delivery came and the guys tried to drop off the cabinet without the legs and insisted there aren't any even when I showed them a picture. They eventually found and attached them (a couple were slightly skew) AFTER they put in the heavy 1/4" glass doors - despite my comment that putting doors on first would make it very difficult to lift the cabinet. So they got their exercise for the day. However it was a pleasant surprise to find that Victoria did remember to include the extra shelf pins for us. Just before they left, the installers asked me if I want the glass shelves in and I decided to tackle that later - only to find out that the shelves needed to be installed before the doors! The sideboard's 3 doors were obviously not level but they insisted it was as good as it gets and that they got to go. When Victoria called towards the end of the installation, I told her what they said but that I understood the guys had time constraints. She was very apologetic and said she'll arrange for another service call to fix the doors. The second crew was a lot more knowledgeable and the doors eventually got leveled. In the realm of furniture sales, my 2 pieces were small potatoes and I am extremely impressed by Victoria, who has consistently been our advocate and followed up with us throughout the process. Most importantly, she always did what she promised even post-sale, which is rare as a hound's tooth... So while the delivery department has room for improvement, I have no hesitation recommending anyone to Victoria at Scandinavian Designs! read more

We ordered 2 set of furnitures and 2 lamps with this company for almost $4000. When they delivered, 2 chairs were made in the wrong fabric, one sofa with a piece of wood punched throught it, one chair was shipped to some where else, and one of the lampshade was damage. We called the store and refused to receive the 2 chairs. They said they will re-order the 2 new chairs and a new sofa. As for the lampshade, we clearly asked them if we have to bring the whole lamp to them or just the lampshade, they told us to bring back the lampshade only. Then when my roomate left for their store, another staff called and said we had to bring the whole lamp. I have no way to contact my roomate to ask him to come back. When my roomate arrive at their store, they did not treated him nicely. He was upset, even it was obviously their fault when their staff provided us wrong information. My roomate has to drive back and forth 2 times for their mistake. Now we have to wait maybe for another 5 or 6 weeks to get the new furnitures. It is unbelievable. We definitely never buy anything from this store any more. read more

This was my first visit to Scandanavian Designs in San Jose and experienced very poor customer service. My husband and I walked in the store at the staff was waiting on other customers so we waited then a couple times the sales associate with the long hair as he passed us by never acknowledged or greeted us or at least say we will be with you in few minutes. My husband sat in the sofa waiting for help cause he was tired if standing and finally the long haired associate started walking towards him and asked in a condescending tone "Is there something you need?" My husband felt that his to tones and body language made him feel he was homeless. My husband replied we needed help earlier" then the associate said "it looks like your wife is being helped now". I finally flagged an Associate that finished helping someone else and she came over to me and was very helpful (Victoria). I don't like saying this but this was the worst customer service I have ever received ... The associate treated us like we didn't belong in his store. Hopefully management will retrain this long hair associate because I will never recommend any friends or family to this Scandinavian Designs store in San Jose. read more