So over these people!!! Ugh!! Ordered these people for my family, since I've moved out of the city. After several years of not patronizing them... I thought maybe things had changed! Boy, was I wrong!!! I thought I was ordering a meaty deal, original! I got a cheese and veggie sandwich! So $11 for some darn cheese! So I called them and of course the blame was placed on me. But they can't even get the chips right 2 sour cream and onion, 1 vinegar = 1 sour cream and onion, 1 vinegar and 1 regular!!! The rudeness and the "sorry you ordered it that way" attitude tells me that "I don't actually care about my customers, as long as I get my check" Go back to school, learn to do better and please remember.... You applied for that job, so act like you freaking deserve to have it! Again disappointed!!! read more

Schlotzsky's - A meaty deal or so I thought! - Delis Near Me - Oklahoma City, Oklahoma

We got there around 2:00 pm on Thursday. We were surprised of how many people were there eating at that time of the day. We came for the $2.99 small sandwich for customer appreciation day. Asia was the amazing cashier who helped us with a smile. She said they had been very busy all day, selling a lot of cinnamon rolls. The sandwiches are good but they are more bread than anything. They do not sell cinnamon rolls without white frosting so we did not try. The eating area was very clean. Also they do offer a senior citizen discount which was very nice. read more

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Why even order online and customize your order only to have you give me 2x now, not what I ordered. Isn't time was with the sandwiches, the 2nd time was the pizzas. The second time you put on items I asked not to be there and ignored my request for a substitute veggie making my meal uneatable. Very disappointed. read more

I went to the Schlotzsky's at NW Expressway and N Rockwell in Oklahoma City today. I was looking forward to enjoying the Schlotzsky's jalapeno chips with a regular sandwich, but instead was given Miss Vickie's jalapeno chips. I hope this is a temporary switch. read more

Walked into the store and was actually surprised at how nice it was outside compared to the inside. Outside looks like a Chewbacca's hut with some signage and the inside looks like a busted pipe went off and the entire ceiling was flooded. Firstly, you take my order, grab a bag of chips and hand me a drink cup then ask me for a tip. I mean seriously.. and the only way for me to not TIP is to click through the keypad and unselect. What actual work was done for a tip anyway? The food is premade. Meat precut. Greens already grown, unless they have a greenhouse in the back patio I don't know about. Chef microwave and chef toaster are doing all the work here. The fans were on full blast as well and I had to climb in the storm shelter because I thought a tornado was coming. 0 percent would not recommend. read more

The quality of sandwich took a step back at Schlotsky's... It has been a year or so since I have eaten at one. The service at this particular restaurant was good. It was clean (mostly empty), and well-stocked. However... They only put a few leaves of shredded lettuce, MAYBE two olive slices, and a minuscule squirt of mustard on a sandwich with a clump of moist / tepid meat. Even the bread was thinner than I remember it from even last year. It just didn't taste the same. It is like Covid signalled the official death of the fast food industry. Schlotsky's also had one of those credit card readers with the "please pay my employees for me" tip request. It is a shame that fast-food restaurants have stooped to throwing the tip request onto credit transactions. If you pay a tip at the time you order, and the cook / prep person screws up your order, you are stuck with a horrible meal, while they get your extra money. And if you decide NOT to tip, you risk some edgy teen ruining your meal out of spite. HORRIBLE trend... Will likely not go back to any Schlotsky's. read more

The worst food ever the tea tasted days old. I told them about the tea and nothing was done about it. Napkins in only 1 holder in the place Extremely disappointing . Did not finish the food Was wandering if it was even safe read more

Seems like every time we go there they always forget something. Always and when you call they never ever pick up.

Order The Turkey Bacon Club With No Sauce Or Mayo. Lettuce & Tomato. Pickle On Side. Baked BBQ Baked Chips & Dr Pepper. And Side Of Baked Potato Soup & Chocolate Chip Cookie. DELICIOUS AND TASTY! GOOD FOOD! Service Is Excellent! And The Ambiance Is Excellent! 5+ Stars! read more

Different kind of delicious original sour dough bread sandwich and love the soups here too! Quick service and relaxed atmosphere. Great location and a handy drive thru too. read more

Schlotzsky's - Delis Near Me - Oklahoma City, Oklahoma

I usually order a original meal, which is very good. But today I ordered a Turkey Avocado meal. The staff was very nice. The sandwich itself was terrible. Turkey had a twang to it. Very little of anything else on the sandwich. Very disappointing. I won't order it again. read more

We used to really enjoy this place. Their sandwiches were pricey but worth it. We got a medium Original, a medium Beef Bacon Smokecheesy and a 1/2 Turkey Avocado and salad. The bread on the sandwiches was so thin it just fell apart. If there was 2 oz of meat on those regular sized sandwiches I'd be amazed. They were smushed like pancakes, no pickle wedges, no napkins in the bag. The only think that looked good was the salad. This was $26 worth of pure disappointment. When we called the store; the manager; Wendy, had plenty of excuses as to why we were disappointed. When my husband told her we'd go ahead and contact corporate, her response was simply 'go ahead'. Wrong way to treat your customers Wendy. Lots of other sandwich shops to choose from. We used to really enjoy that place! read more

Schlotzsky's - Smashed and falling apart - Delis Near Me - Oklahoma City, Oklahoma

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We ordered over the phone and drove to pick up the order and bring it home to eat. We didn't check the order until we got home. A mistake on our part. My sandwich was missing. It was on the receipt so we paid for it but we didn't get it. I called and the girl said we could come back and get it but she could refund us on the phone, it's kinda a long drive so we just are out the money. The sandwiches we got were good. Just disappointed I missed out on mine. I will check our order next time for sure. read more

I love their sandwiches! Bread is awesome and everything is fresh! It's awesome that they have the best cinnamon rolls in town!

Great chain sandwich shop! I love their sourdough bread. I usually get the pick 2 so half a sandwich and some soup either broccoli cheese or potato. I have also had the pizza and ya know it's pretty darn good! Has a drive through so if you prefer take out. Also give their giant cookies a try, delicious! read more

I been coming here for 9 years without any problems, last time I came was last week. I order the same thing pick 2 with orchard salad and an half original sandwich with an medium drink. I waited a little while for my food. A lady with a head set threw my bag on the counter as I getting it, I ask for her for extra dressing. She said that it already come with one and it's 50 cent for extra and I gave her a look like I was just in not even a week ago and y'all didn't charge me for the 4 extra.. she said to me I don't know why you have that look on your face. At this time I'm upset because you are being rude at this point. I paid $1.00 for 2 extra but i will never return to this location because of her poor customer service.. read more

DON'T PUT YOUR DUMBEST AND/OR MOST DRUGGED OUT EMPLOYEE ON THE REGISTER! My husband and I tried to order two large sandwiches and a bowl of soup. Wow. So difficult. Much confusion. This moron rang up a pizza, repeated back "no onions" when we asked for extra, couldn't grasp the concept of large vs medium. Just a nightmare. We finally thought we had it right and I look at my receipt and it was STILL wrong! BRAVO! What fairytale was on the screen when you read it back to me? Fight for 15?!? LOL Fight for not coming to work high next time! We got a refund and left. This location is now banned in our house. read more

So my last experience here was an Uber Eat order that got canceled right after I ordered it. The previous visit they got my order wrong and remade it on the wrong bread. And today I came back,for some reason, to find the dining room closed again. No way am I going through the drive though and get another wrong order. I'm done with these people, I'll have to find a new sandwich place. read more

Hands down my favorite original deli style lunch spot. I have visited this location several times and am always greeted with a friendly smile. My order is always right and their store is clean on the inside as well. read more

Food: 5/5 Service: 4/5 Cleanliness: 5/5 Decor & Style: 5/5 The service was slightly slow, but that is mostly in due to ordering a Brisket pasta dish. The Deluxe Original Sandwich has not changed, so still amazing as always. The Brisket Pasta dish is only par. My mistake for ordering a pasta dish at Schlotzky's. Schlotzsky's still has one of the best sour dough breads around. Love the sandwiches and pizza's here! Overall good customer service (except they ran out of forks and she had to find some in the back), clean, nice environment. read more

Usually a go to for a quick lunch for my dad and I during the week. Always good. But this i time I changed it up a bit and ordered the French dip. While the sandwich itself was tasty, the au jus that came with had had literally no flavor and that is what makes a French dip. The potato soup was good and my dad liked his original as always. But they didn't put the extra tomatoes or the wheat bread liked asked to. Seemed a little off today. Workers appeared to be confused and unsure of what was going on. Again. Please work on that au jus. It shouldn't taste like water. read more

This Schlotzsky's is our go to place for a sandwich (and cookie). Josh is the man and always has a smile and kind word to share. They have been open with drive through and take out during this Covid 19 pandemic. We have felt safe getting a to go order here and can't wait for in restaurant dining to start back. Thank you Josh read more

The eating area and bathrooms were super clean. Employees are attentive, on task and positive. Everything is organized and stocked well. My original medium sandwich was perfect. The parking lot is clean. read more

I ordered online for pickup at the Rockwell location. The order was wrong and I was missing a sandwich. No one is perfect, totally understandable, but what I don't like is going in and letting them know the order is wrong, getting an attitude, no sorry or anything. Plus all of the young kids working were laughing and carrying on so loud. People were waiting to place orders. In the end when I did get the sandwich I was missing, the manager (or whom I thought might be the manager; an older woman) said "sorry about that". At least I got that. Customer service just isn't the same these days. Hire some people with some customer service skills! read more

Love this schlotzskys location. Always friendly people and clean. They have WiFi. I haven't gotten their pizza recently but I remember it being awesome. It has a nice outdoor patio to eat on. read more

Had a great "surprise dinner" -- cashier was friendly and attentive, and sandwiches were spectacular, as I have come to expect. I had original, and Ron had Angus beef -- I recommend them both. Only thing I didn't like was lime ginger ale (coke kiosk machine) had an artificial sweetener taste. read more

Me and my wife went here the other day and ordered two sandwiches one was the the chicken smokecheesy and the other was the beef smokecheesy, and both sandwiches were fresh and tasty. If I had to complain about something it would be that their pickle spears are very puny and not really worth eating but that is not worth docking from their rating. read more

The place has good food but slow service and the tables are ALWAYS dirty! And the restaurant is always a mess.

Service was excellent and the food was great! Unfortunately, the price for a small was $5 and a medium drink $2.40 and a bag of chips $1.49 Really? Almost $22 for lunch for two. Sorry folks, it may be really good but not that good. I will have a coupon next time. read more

This location is always quick when most are usually are on the slower side for a fast food restaurant. Always have great service and just had a guy by the name of Josh help me out who was awesome. Nice guy who helped me out when ordering new stuff read more

Food isn't quite the quality it used to be. My daughter had a flatbread and enjoyed it. My husband had a bacon grilled cheese and said it was good but the sandwich was small and didn't seem to have a lot of bacon on it. I had the turkey bacon club but the sandwich was so so (again probably only one piece of bacon) Broccoli cheddar soup is never a let down. Cinnabon cinnamon roll was mmm good! We walked in 5 min before they closed-not normally what we would do (8pm Holiday hours) and although the young cashier was polite and didn't skip a beat we were asked "for here or to go?" Then basically said that we couldn't dine in since they were closing. (Note that there were 5 other tables eating at this time, one of whom walked in before us) The elderly couple was told to take their time but we were told different. We did ask if we could sit on the patio and eat - in the July Oklahoma heat(we had just come in from a 7 hr drive and just wanted to stretch our legs and not eat in the car) and the manager didn't really seem overly excited about the idea but obliged and then continued to tell us why they were closing early.There were 3 of us and we wouldnt have made a big mess even in the dining room and it was obvious they would be there for at least 30 min doing teardown (I've worked fast food) and also waiting for the other table to leave but oh well. read more

Great food and great service. Folks are always friendly in the drive thru and inside.

The services was exceptionally slow at this restaurant. The cashier ignored the line at the counter for several minutes. Apparently her conversation in the back was more important. One of the sandwich prep guys had to make her turn around to see the line of customers. Then I watched my sandwich be placed in the delivery section and sit there for 5 minutes before the rocket scientist at the register noticed it and delivered it. I watched every staffer walk by the sandwich in oblivion. Obviously it was the invisible employees job to deliver sandwiches. If you want terrible service I can recommend this schlotzsky's read more

they usually get the order wrong lol this has been happening for years and years, still taste great once they fix it.