From what I understand, the auto repair side of things is outstanding, but my review pertains to the car wash side of the house. I had paid for, "The Works", but the only thing it worked was $9.00 out of my wallet. Although only $9.00, I did expect something of a clean car. My car looked exactly as it did before I took it through the wash, only now it was wet. When it dried, you could see the dirt that had been on it, and now, water marks left by the car wash. If you are expecting a clean car when you leave a car wash, avoid this one. read more

well once again that employee working there is still using my social security # I just got back yesterday from the ss office after receiving a letter from them. Folks I have asked the owner of this place to report this clown. and start using "E-Verify" which he is supposed to do. read more

I took my truck in and ended up needing an A/C condenser and a thermostat. They quoted me a very high price, so I called around for quotes from other shops. After telling Schmitz I would take the truck to someone else, they dropped the price $500! Granted, I would be getting refurbished parts, but they didn't even give me that choice in the beginning. I went ahead with Schmitz with the new LOW price, but was very unhappy I had to work so hard to get a fair price out of them. After I gave them the go-ahead, they did the work very quickly. read more

I've been going to Schmitz since 2004 to get my oil changed and I've always had perfectly fine experiences with them. They have a shuttle that drops me off at work a mile away and are always friendly. I really hadn't used them for much else because I found a mechanic that I really like elsewhere. When my brakes pads desperately needed changing (they called me to let me know when they were changing my oil), I was hesitant to have them do the work because I assumed it would cost me an arm and a leg, being in Tyson's Corner. I called around and found out that they really weren't any more expensive than any other convenient option, so I had them do it and was satisfied. Now, here's the reason they earned their five-star rating (not that everything else hasn't been great, it's just that they really hadn't had the opportunity to blow me away): yesterday, during the snow, I decided I needed to change my windshield wiper blades before going to work. They were old and crappy and I knew would not stand up well to the wet snow. I had bought new ones and had just put off switching them out. Well, I clearly do not have a future in windshield wiper blade changing b/c I couldn't get the new one on. And then, I couldn't get the old one BACK on properly (luckily I had only removed one!). So, I called Schmidt's and determined that they could help me and then drove in the snow with one semi-working windshield wiper and one flopping all over - kinda scary at imes, b/c I couldn't see that great. When I walked in to Schmidt's, the one guy (owner, maybe?) recognized me and happily went to get my car. Three minutes later, I was told it was ready. When I asked what I owed, he just shook his head and made a face, like "please?" and shooed me in to my car. Thank you so very much, Schmidt's, for making my commute home a safer one! And thanks for taking care of your long-term customers, when you knew that, in the situation I was in, I probably would have paid whatever you wanted. read more

I bought the top of the line wash and the wheels are my car did not get clean. Went back to talk to the attendant and same result. No impressed, I'll be going back to the hand car wash next time. read more

I received very poor customer service. The guy in charge was very unhelpful in answering my questions about the services he recommends. This is one of those places where it seems they recommend services readily to the unknowing. Good luck if you choose this place. You will need it. read more

I could write out a long review but it's not needed. Go here to have work done to your automobile. They are a class act. Honest, won't bleed you for $$$ on work that is not needed, great customer service, top notch mechanics, and all round great service station. Been going there for years and will continue. They are awesome! Thank y'all for always taking care of me! You rock! read more

This is an appreciation note for Chris Poroj who helped me figure out an urgent problem I had with my car. He was generous to stay after hours when I walked into the shop pleading for his help. While he did not do any repair he detected the problem and gave me a peace of mind explaining what needed to be done. Thank you Chris! read more

Went for brake job oil chance and inspection. Next day found out there was a screw in my tire which could have been picked up anywhere. Went back to get the flat fixed and they fixed it for free. I love this place and have been going since 2005. You see a couple bad reviews, but you know no business is perfect. It's consistency that builds a solid happy customer base. Enough said. read more

Amazing. A service facility with integrity and honesty. Best place for general maintenance and major repairs. Al Treadway, Service Manager is refreshing and pleasent. You will not be disappointed. read more

Schmitz Exxon is the best shop to take your vehicle to in the area. Al and the rest of his team are honest and professional. They have the best customer service possible! You will be glad you took your vehicle to Schmitz. read more

AC was not working. I took it here as it is a convenient location. They charged me $150. $90 labor to check and was unable to find what's wrong with it. The guy said he could not find where the leak came from and he made a temporary fix. He specifically said that I definitely have to come back to see him again. Three months later, I had to take it to get fixed somewhere else. The other place was able to do a REAL fix with a cheaper labor cost. read more

Great service from these guys for the last two years. Very professional. They all have great attitudes and are easy to work with. Never condescending and they get the work done when they say they will. I can't recommend them enough. A big thumbs up!!!!!!!!!! read more

My family has been going to Schmitz Exxon since the early 1980s. I am happy to see so many positive reviews for such a tried-and-true local establishment devoted to customer service. read more

Great customer service. On recommendation of a friend, I went to see Al. I am a "drop the car off and call me with the scoop later" person. I have always been given detailed information without upselling for services I dont need. I really appreciate that. I had gotten an estimate from another shop and a portion of that work was not necessary and Al explained why I didnt need the extra services. I have since taken all 3 of my vehicles to these guys. They do great work and the price is fair. It is on Rt. 7 in Tyson's Corner on a one way--but a quick u-turn gets you out of the lot on and on your way. read more

Review is for car repairs - the team at the garage is professional and respectful. I had two flat tires. Jeremy gave me good advice on tire brand selection and what additional work would be needed, including rotation and alignment. They got the work done the same day, and gave me a thorough explanation of the work done. When I got the other two tires replaced elsewhere, this garage still took another look at the alignment to make sure everything was in sync. Excellent customer service. I'd recommend them to friends and would return for any future work. read more

Aweful! Just went and got the ultimate and it didn't even get bird droppings off my car and missed a lot overall dirt/scum. Do not recommend ever! Waste of money! read more

No more high pressure / touchless wash. Broken and not going to be fixed. Gas prices are not the best.

Actually the nicest people. I blew a tire and my bolts were too stripped to change myself. They changed it for free, have me great advice and were kind and respectful. Would advise anyone to go here read more

Great place for auto maintenance and repairs on your vehicle. Honest and good service.

Great, honest, quick staff. Did not feel pressured ever and felt like I was in good hands the whole time.

Great shop, I've been going to see Phil and Al since 05. Great honest guys and always a good value. I see the same faces working in the shop for the last 13 years. That's a good sign read more

I have had great experiences with Schmitz's over the past year. I never have to worry about being taken advantage of here. Reasonable prices and quick turn around. The guys in the office are a pleasure to work with. read more

Well, I'm just like the rest.....This SERVICE Station provides Excellant Customer Service. Plenty of Good Vehicle Repairs, Gas Station, Drinks & Snacks, Restroom, and Waiting Area. Oh yeah, Car Wash right there on premisis as well.....and I hear that they have a shettle as well. (although I always go and wait for my repair to be finished). Thank GOD for providing a great establishment to me for exceeding my Car Repair needs. read more

Every time I give my car for service, maintenance or even just an oil change, I'm extremely happy with the results. I trust their opinion and they always break it down so you know what's happening with your car. There is a feeling of trust and safety you want to have with the people taking care of your car. I have that here. I have dealt with Phil, who is not only a pleasure to talk to but also makes you feel like you are being taken care of. I don't go anywhere else! read more

Honest people. Great service. Go there anytime and they are available for you.

Employees are super friendly and they didn't overcharge me for service. I usually dread taking my car in for service because service center employees tend to be so unfriendly. The guys at Schmitz, on the other hand, give great customer service. I won't hesitate to bring my car back here next time it needs service! read more

I had to have my truck towed to Schmitz to fix a radiator cooling system problem and was afraid the repair assessment would determine that expensive engine repairs were also needed. Jeremy at Schmitz was so helpful and professional. After replacing the radiator, they conducted an engine assessment and determined that no repairs were needed on the engine. I appreciated their honesty in determining what really needed to be fixed. read more

The service department is fantastic. Friendly, fast - and importantly - honest. No upselling. In fact they told me to donate one of my cars - don't bother spending money on repairing it. One time I forgot to ask for a state inspection that was due while having another repair done - it nonetheless had a new inspection sticker on it when I picked it up. Saved me a separate trip. read more

I have been going here for about 20 years and have recommended them to everyone I know but, over the last two years it feels like they have gotten too big for their own good. I have had them do just about everything throughout the years but two years ago they changed my muffler, they apparently didn't bother to change clamps and left the old ones, found out last week that's why my truck rattles like a monster. 3 months ago I went in cause the clutch on my truck felt funny, Al's right hand man told me I was the problem cause my floor mat was under the pedal. Well today when my clutch burned out I recalled him making me feel DUMB thanks alot cueball...won't be taking it back to you for repairs... read more

I chose to go to Schmitz based on their great yelp reviews. thanks yelpers! This place was great. Basically I had several indicator lights that were signaling that something was wrong with my car. Al ran some tests, checked the air pressure on my tires and told me basically my car was safe to drive and they didn't charge me anything. I will definitely return next time I need maintenance. read more

Went here for the first time last week to get an oil change that included a 14-point check. Apparently, the check did not include a check of the fluids, which I found out today after attempting to clear my windshield from a thick dirty layer while driving in snowfall. Not very safe. read more

I have been using Schmitz auto services for years (knows Al, the manager). Everything looks well except a pain in the ass. After completion of services, I need to go another room to pay the cashier. One of the cashiers looks from central or south America speaking in a poor English with a strong accent. However, based on my observation for long time, the guy talked pretty rude and arrogant (e,g yelling loudly) to those non black minorities. Frankly speaking, he is basically a rascal. As a member of our nice community around Tyson Conner, I feel it's my obligation to feedback this incident to the store manager. It's a shame that a great garage there exists such a mean person. read more

I had thought that the neighborhood friendly mechanic was a thing of the past. Right away stepping into this shop I felt a welcome and warm atmosphere. Every day the copy of the day's paper available to read while you wait. I had never been to this location before but by the end of my oil change (which took no time at all!) I was laughing and joking with both the Representatives working behind the counter. From the regulars coming in and out, you can tell this location values personal relationships with their repeat customers, addressing all the customers by name as they came and went. I would frequent this location for the customer service alone but to put the icing on the cake! I had previously had an estimate with another service center that would make the repairs on my car exceed $1,000 dollars. Brain went above and beyond offering me quotes on the work three separate times until we found a fair appraisal of $320.00 to do the work. Not only did I enjoy my time but I found a great deal on the work! Customer for Life! read more