Jim was very kind, took the time to explain what was wrong, was honest, and his price seemed fair.read more

Our AC stopped working on 8/27, a very hot humid day! Jim, from James Heating & Air conditioning…read morecame out immediately to troubleshoot the issue. He had the parts we needed on his truck and took care of everything. He did outstanding work at a more than fair price. He is super friendly and very knowledgeable. I highly recommend him for your heating and AC needs.

I used to love this company. We purchased a service contract with them because of their outstanding…read morecustomer service and the positive experiences we had with their technicians. Unfortunately, without any notification to existing customers, the company was sold to ABC Heating. I had a maintenance appointment scheduled months ago for today between 8:00 a.m. and 12:00 p.m. No one called or texted to let me know the technician was running late. When I called, I was met with an AI phone system. After repeatedly asking to speak with a real person, I finally reached someone, but she couldn't provide any information because dispatch wasn't responding to her either. As I write this, I'm still waiting for my technician to arrive. The excellent customer service was the main reason I chose this company and purchased a service contract. This experience has been extremely disappointing. At a minimum, current contract customers should have been notified that the company had been sold and reassured that service would continue without disruption. Based on this experience, I can no longer recommend this company.

i had a great experience thanks to technician Jose Rivera. Friendly, knowledgeable and patient…read more Took the time to explain things to me and answered all my question. Did a wonderful job from start to finish.

Needed an emergency call and it was timely and successful. First two locations called could not do…read moresame day or weekend. Albiero even fit in a late Friday after hours visit.

We had a water pressure tank spring a leak. Tank was still under warranty. Called them at 2:38 pm…read moreon a Thursday. Told it would be an emergency after hours call. Extra @ $500. Took 1 hour to replace. Charged $1442 total. Tank was free? Brand new with new copper lines, new gage etc and 3 1/2 hours work performed was only $1703 including Tank! I n was charged almost $1000 for labor for 1 hour! I do not recommend this company. ​

Did all the work on our new home. Dependable, trustworthy, got the job done quickly and correctly…read more We did a lot of bidding and JAX price was the best around.

From the owner: Furnace, Purifiers and Air Conedread more

I finally gave in a turned on my heat on Thursday (Turkey Day) to find out I had no heat. I called…read moreAll American at 6 pm on a Friday night and Travis (owner) himself answered the phone. It was sure nice to not have to deal with an answering service. I felt bad for interrupting his family Thanksgiving dinner, but he was so great trying to talk me thru what to look for to trouble shoot. 48 hours later, his tech showed up and within 30 minutes had the problem fixed. The All American crew is top notch. I would buy anything shiny from him just because I trust him that much. I'm sure glad that I stopped to talk to him at the county fair a few years ago.

Left message on 12-9 Saturday pm that my furnace was out, but told them I didn't want anyone to…read morecome out on a Sunday. The owner, Travis, came to my house at 7am Monday, to check the furnace which could not be fixed, it would have to be replaced and brought me 2 space heaters - to keep the house warm until his crew could replace it, Monday schedule was already full but would have it fixed on Tues. 7:15 am Tuesday, two great employees arrived ready to work. Explained what they would be doing, so there would be no surprises. 2hr and 30 minutes later I had to a new furnace. They removed the old parts and left the work area cleaner than it was when they arrived. New thermostat was installed, that was easier to program. The young men were kind and treated me with respect. I would recommend All American HVAC L.L.C. located in Waldo, WI. Definitely 5+ stars. Their prices are very fair! Judy S

Didn't get to use his services - his time frames did not work for my project... however his honesty…read moreand knowledge of information was outstanding. His ability to communicate honesty was very appreciated and should I work in the area again I would contact him first!

From the owner: 10+ years of experience in heating & cooling system repairs and installation for Residential,…read moreCommercial & Industrial.