It's my 2nd time getting backup keys remade. Each time has been quick and easy. Today I got 5 keys made, the total was a little over $22. I will be going back to get copies for my Dodge Caravan key fobs and keys. If you're looking for safes, they have them on display. read more

This place is amazing and the keys are cut perfectly and programmed properly. very professional and never come back for corrections. Their prices are very reasonable and way less than the dealer! I manage a fleet of 16 vehicles and never had a problem with their services.. Highly recommend them! Man E. read more

I came in here to have a dirtbike motorcycle key copied. I brought my own blanks in, and they proceeded to cut each one for $12.00 each. They were not busy and it took all of 10 minutes to get it cut and polished. beats going to the dealer for me. read more

Came in with a broken key asked for a copy took 5 mins in and out. Tried it that same day it didn't work went back the next day to see if they can do anything and they retried wich was nice and told me it would be better if i had a original they can cut. Tried again and no luck key still didnt work. Finally was able to get the original key thinking 3rd times the charm and nope still didnt work. Now i have a key that doesnt work and out 20$. By reading other reviews I can confirm the attitude you get is real like somehow its my fault the key didnt work read more

I was having issues trying to get a key copied because it's fairly unique. They spent time trying to help me find this key and ended up having to order it. They were not dismissive like other places I inquired at. Ultimately I got a copy of a key that works flawlessly. Can't really ask for more. read more

I had a very old metal bank for which I didn't have a key. Their staff was very friendly and helpful. It took them only a couple of minutes to open the bank and they made a new key. I'm very happy with the service I received and would recommend them to anyone needing a locksmith. read more

Fast service and best thing... live person helping you, not some machine. I'm glad I went here to get my key duplicated instead of going to Home Depot or Lowe's. Always better to support small businesses!! read more

Wow, key was copied in less than 30 seconds. I barely had enough time to take out my wallet. Staff was super friendly and parking is ample. thumbs up read more

Great location and copied my key set great. No issues with my copied keys unlike the key kiosks that are available now. One less headache in my life. read more

Oh my good lord! A REAL locksmith. Not someone with a cell phone who buys referrals from a website. Extremely reasonable rates. They sent a person who knew what he was doing. I bought the lock I wanted (choice was Schlage or Yale) elsewhere, and he installed it and that was all. (Please call to ask first if they have an opinion on the brand you like. You may be surprised that some expensive brands are junk.) It was time to upgrade the crummy (Emtek) lock that came with our house, and kept giving us problems. Y'all may not realize that it pays to get your keys made at a real locksmith, too. No more expensive, but they work better. I can recommend Schwenk, and also Foster Bros. in Sunnyvale. Foster Bros does not do residential lock service, though. Foster brother will only cut keys. read more

In 2009, I had a 1993 Plymouth Voyager and needed a key. Even the dealer said they could not make one, but Scvhwenke did. I wouldn't go anywhere else for keys. read more

Reprogrammed my original Toyota prius key for $95 on the spot at a real brick and mortar store cheaper than any of the online equipment rentals. Heck if you lose your keys completely might be cheaper to tow it to this shop instead of having one of those twenty four hour mobile hacks come to you Because If you do Use one of the twenty four hour mobile hacks, they're gonna deactivate your spare? You're gonna need to come here anyway to get it back. read more

This place has been in the same location for years. I personally never needed to use them until today. A couple of days ago I went to the Home Depot to have a couple keys made for my car, after the keys were made I tried them out and guess what? You got it, they didn't work. I decided to go to the Professional and have him do it. He looked at the keys and said instantly found the problem. He said "those keys don't have a shoulder, your keys need a shoulder" long story short he made me 3 new keys and everyone of them worked silky smooth in the tumblers. Next time I'll save myself the headache and just come here. read more

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Why did I even consider getting my keys done at Home Depot? Same price with amazing customer service!!

Great customer service, nice people, good price, and it talk maybe 2 minutes or so to get my keys copied. Well done!

Made a copy of a key that Home Depot couldn't copy. In and out in 3 minutes. Great service!

Owner, Gene is very rude. I was recommended to him by a friend who had good things to say about his company. When I talked to him he was very patronizing .He said that my door was warped and that I didn't need a locksmith. I had just moved in and needed the keys /lockchanged. Maybe he has too much business. read more

Needed a wonky dead bolt cylinder repaired. After leaving three messages with a five star rated locksmith near me and no return call, and calling a second one who didn't seem to want my business (he told me to oil it!), I called Schwenk Locksmith. He was very helpful on the phone and said to bring it in. My wife stopped on her way home and he fixed it while she waited. He is labor plus a new key...$32.00. If I need a locksmith again, he's my choice. read more

I landed here by recommendation of a reputable locksmith my family trusts and I was not disappointed. The best locksmith experience I have ever had by far! Very honest people who are truly here for the customer. If they can't do something they are honest about it and send you on your way to someone who will do it at a good price. Wouldn't have chosen any other place to have my key programmed. read more

Really great business! Got a duplicate key for my Honda Accord last year. It was my first time having to program a key, but they were patient about answering my questions. They did a quick job, too! Very professional, overall. read more

Great service! Got two sets of keys done here for work and they're super accommodating, friendly and get things done right.

After pulling a "Sarah Connor" (breaking my key into a lock, but accidentally) I needed to get the key removed. I tried removing it myself, but couldn't do it. I called the last locksmith I dealt with, and he recommended AA Locksmith on The Alameda and this place. I went to AA first since they were closer. The woman there said it would cost a minimum of $40. Luckily I called Steve from Schwenk beforehand and he quoted me $15, so I immediately went there. He removed the broken key within a minute, and although I was still willing to pay the $15, he waived the fee altogether. AA locksmith has lost my business, and Schwenk lock and safe has now earned it, plus I will recommend them to anyone I know. read more

This place is a gem. Had two lexus high security keys cut here. The younger gentleman was nice. Old guys here are kinda snob though. Would be nice If they greet customer! read more

E-mailed a picture of a commercial door issue we had, and Gene called me back to let me know that the fix was super-simple for anyone to fix and offered to show me, if I dropped by the shop. Otherwise, of course, he'd be glad to send staff to fix the issue for their minimum on-site fee. But that it would literally just take a few minutes to handle. I dropped by and he showed me the issue on a mortise lock set he had that was very analogous to ours. Gave me a couple of tips to fix the issue most efficiently, and I took care of our issue in just a few minutes. We've turned to Schwenk for locksmithing, key copying, and keymaking for both commercial and residential/car needs over the years. And they have always been very responsive and perform work with diligence and expertise. And today's experience just reinforces their value as a contractor one can trust. I didn't know before, but Schwenk also handles door work: doors, opener systems, pushbar / panic bars, and generally all sorts of commercial and residential door system installation, maintenance, and repair. Good to know that they handle all kinds of door and opener work along with lock/smithing and key work. read more

Great customer service!!!! Was greeted by a young gentleman at the counter. He had me in and out in less then ten minutes. Will definitely continue to give them my business. read more

THANK YOU SOOOOOO MUCH! The younger gentleman that helped me with my broken car key. Your patience and genuine assistance is tremendously appreciated. Got fast, polite and knowledgeable service. Would recommend and do business in the future. Thank you again, truly made and saved my day! read more

Absurd! Had my father take in a Schlage Keyed Entrance Lock and Deadbolt Model Number F51 PLY in Bright Brass to have it re-keyed for a clients home. At the same time I requested he order me another F51 PLY in Bright Chrome as my client requested a different finish on either side of the door. Was told it could be ordered and available in one day. You should understand that this is a standard residential grade Schlage product that can be bought at Lowes and The Home Depot but not in Bright Chrome unless you order it online. My Family has lived in Santa Clara for 54 years. The client for whom this lockset was for is also a long time resident of Santa Clara. We try to support local businesses. I am a general contractor and am familiar with basic residential lockset installations and have installed many. I KNOW THAT BY GOING TO A LOCAL RETAIL LOCKSMITH I WILL PAY MORE $ THAN IF I PURCHASED ONLINE OR AT A BIG BOX STORE. PERHAPS EVEN 2X AS MUCH. They re-key the Brass set I brought in at no charge and place the order for the Chrome Set. They call when it arrives. I again send my father (who is paid to run errands for my business) to pick up and purchase the new Chrome set. When he arrives at my job site he suggests I open the boxes carefully as he doesn't think they are the right match. He is correct. They are not even close! I ask him how much I was charged and he says... ARE YOU SITTING DOWN?.... "$240.00" I say, "Are you !!!!ing kidding me!" Then apologize to my dad for my poor choice of words. I call to let them know they have not ordered the right product. I DO NOT say a word about the outrageous price. I am curtly told that, "I should not have sent an "old man" down to do my business". I sternly reply that he is my Father, not an "Old Man". I am them cussed out over the phone. I reply that I will take the issue up with my credit card company. Which I have done. I was expecting to be charged between $100.00 & $150.00 dollars knowing that a smaller retail business has overhead etc. Please....stay with me on this...... I just purchased the correct lockset and deadbolt online for $80.00 INCLUDING shipping! The Brass one I brought in for re-keying was less than $60.00. I will return the mis-ordered product that they ordered as soon as my $240.00 is refunded. I have read all the Yelp reviews for Schwenk Locksmiths and it would seem fair to say that many people have noted their expertise as locksmiths. I also note the negative reviews reflecting the lack of civility they bestow upon their patrons. So stay with me on this..... When I tell you the charge was $240.00 I mean it was exactly $240.00. No cents. Perhaps my "Old Man" father (83) got taken with malice of forethought? I believe the proper term is "Elder Abuse". Epilogue: Do NOT support bad General Contractors Do NOT support bad Fathers Do NOT support bad Locksmiths. DO support good Contractors DO support good Fathers DO support good Locksmiths even if you have to drive a little further than Schwenks. If we continue to accept this kind of unprofessional treatment we will continue to get it. Oh....and one more thing. Dad, you're the best. Thanks for all you do. read more

Schwenk Lock & Safe - One of these things is not like the other! - Keys & Locksmiths Near Me - Santa Clara, California

I read the reviews before I called this place and thought I'd have to hold my tongue if I used this place. Well, I didn't feel I needed to do that today when I brought my sons bike in to cut the lock off. The key broke inside the lock. It was a U lock which meant it wouldn't be easy to deal with. I called the owner up and briefly told him what my issue was and he said he couldn't promise anything but he could look at it and tell me if he could help me. I showed up with bike in tow and lock still on the bike. He looked it over and spoke with another guy and they decided I would have to loose my lock in order to cut/remove it off the bike. He explained it very straight forward and I knew that it could be fixed. He quoted me $35.00 and although I thought was on a higher cost, I was happy he could help me today since my son rides that bike on campus. He is very smart and he lets you know it by the way he talks but, I was not offended and neither was my husband. He has a great sense of humor but you have go in with an open mind. Sometimes you get the best out of the person if you give a little too! I would use them again. read more

The boy who works there is really nice, made my key quick and doesn't overcharge, good business.

Very fast and competent service at a great price. Also had no problem rekeying a padlock, which another shop in the area doubted they would be able to do. read more

At the owner's suggestion, my husband carried a malfunctioning lock into the store to have it repaired. He went on Saturday, and only a young man was there. The young man said he had fixed the lock and charged $18. My husband returned home and checked the lock before installing it in the door. He found that the lock would lock but not unlock. Because he was installing it in the only door to our garage, if he had installed it without first checking it, it would have been impossible to unlock the lock again without breaking the only window to get inside. I felt this was a serious concern for the next customer, and called to speak to the owner and warn him. (We weren't going to go all the way back to the store another time, so I didn't ask the owner to do anything further.) He insisted that the lock had worked perfectly when it left his shop, although he wasn't even there, and that all his people were fully qualified. He said in the history of his shop no lock had ever left his premises without being fully functional. He sort of started to yell that I was trying to blame him. I think this means at least one dangerously unqualified person will continue working at the store. Be warned! read more

Good guy.Does a good job and is quick pleasant and away you go! I'd use him for home use if needed. I merely had a couple of keys made. read more

Stay away. They over charge for car replacement keys that end up breaking in the end. You are better off ordering them off the amazon, at least they are reasonably priced online. read more

I came here for some duplicate truck, truck bin, and padlock keys. Fair prices and excellent work. We have a large truck fleet at my company where the fleet manager recommended I come here for key copies. Glad I did. If you are in the Santa Clara area, this is the place to go. read more

Go here if you need your safe unlocked! I tried calling locksmiths to unlock my Honeywell safe that I had lost the key for but they charged close to $300 because they came to your residence. I was referred here by a locksmith. I just carried my safe into the store and he unlocked my safe in 5 minutes. They charged only $15! The employees were extremely nice too! He even carried my safe out to my car. I definitely recommend this place. read more

Gene is skilled, experienced, and has charm about him that makes you want to go back. So much more personal feeling than going to get your key cut at an any old Home Depot. He was able to make me a key for a cabinet that I didn't have the key for just by seeing a picture of the lock face. I originally wanted to have him come onsite for the job but he advised me that it's way cheaper to just send a photo. I liked that he didn't try to make more money off my lack of knowledge. He's a stand up guy and I will keep coming back for all my lock smithin' needs! read more

I needed to get copies of my deadbolt key to my door, a simple deadbolt from Home Depot. I went to Orchard Supply and another place and the keys did not work. I called a mobile key place who recommend I take the key here. I came here and had 3 copies made and so happy they worked read more

Super professional and very knowledgeable owner. He might sound a little too serious for some but he actually has a great sense of humor. I recommend him for everything from locks and keys to safe and security related products. read more

This place is reasonable and been around in business for a long time. My husband always come get his key done.

Truly a master of their craft! After going to 3 different locksmiths, they were the only ones who were able to copy my 1993 Mazda RX-7. Super professional, competitive pricing, and was in and out in less than 5 minutes. Highly recommend!! read more