After going to the same hairdresser for 30 years, I was honestly nervous about finding a new salon…read more When he retired, I struggled for a while trying to find someone I could truly trust with my hair -- until I found Salon 20/20 From the moment I walked in, I felt welcomed and cared for. The team took the time to listen, understand my hair history, and deliver results that exceeded my expectations. The quality of their work is absolutely top notch, and the attention to detail truly shows. Hands-down, I will be coming here for the next 30 years if they're still around! If you're looking for a salon that combines professionalism, skill, and a genuinely great experience, you must try Salon 20/20

I went in July 1 2025 for hair & makeup for my much anticipated first ever maternity photo shoot!!…read moreHannah was my stylist. My makeup was 10/10. Highly recommended. However, I am absolutely heart broken to say my hair was not done well and not HOW I ASKED it to be done. When I made the appointment, I asked for heat rollers to be used because even though my hair curls & holds fine at home, when I get my hair professionally curled it never holds. THE OWNER REPLIED TO MY GOOGLE REVIEW SAYING MOST SALONS DON'T HAVE HEAT ROLLERS. I WAS TOLD BOTH TIMES I CALLED THAT HANNAH WOULD BE REMINDED TO BRING IN HEAR ROLLERS. SO NOT ONLY WAS I LIED TO, BUT THE OWNER COULDN'T EVEN BE EMPATHETIC AND APOLOGETIC BUT INSTEAD BLAMED ME FOR NOT ADVOCATING BETTER FOR MYSELF. The morning of my appointment, I called again to remind them to ask Hannah to BRING IN heat rollers to use on my hair. I requested them a third time when I got to the salon for my appointment. Hannah shrugged it off, saying she believed the "velcro rollers" would only give me volume and not curl and that she would curl my hair with a curler & pin it for a few minutes to let it set. I trusted the professional, but I should have stood up for myself and insisted on using heat rollers. Within 30 minutes of leaving the salon, the curls were gone. I was absolutely devastated. This maternity photo shoot is obviously a huge deal, once in a lifetime thing, and I just spent $155 (tip included) for great makeup and flat, straight hair. I was so disappointed that my requests were not met. My appointment was scheduled to be three hours long, but it only took two hours if that gives you any idea how much shorter "pinning my hair" took than the heat roller method would have taken. I rushed to Ulta, seeking some sort of last minute option as I was absolutely heart broken that I had just spent so much time & money on my hair that was an absolute fair for such an important event. Ulta curled my hair for $30 and those curls lasted for most of the photo shoot. They also wondered why the salon wouldn't do what I requested and even said heat rollers is the tried and true method that worked for our mothers and grandmothers, having no idea what Hannah meant by "velcro rollers that don't curl your hair." Anyways, I made the best of the photo shoot (which was cheaper than the hair & makeup) but having to drive in 3 hours & out 3 more hours and spend hundreds of dollars and take off work etc etc I would have liked to have gotten the hair style I asked THREE TIMES for. Great salon, great makeup, etc but fine hair'd girlies whose hair may not hold a curl super well beware Photo is my hair within 30 minutes of leaving the salon.

I've been a customer for several years. The salon is so nice , everyone is friendly and it always…read morelooks beautiful. Jules is my stylist and she is the absolute best! I highly recommended going here. Yo won't be disappointed.

I scheduled a long hair cut with Hannah. This was my first time here. The salon was THE CUTEST…read moresalon I had ever been to. VERY clean and updated. You can tell the owner put a lot of heart and and soul into the look of the place. Hannah was very sweet. She listened to what I wanted and didn't get "scissor happy" with my long hair. I asked for an inch and a half off, some long layers , and face framing. She did just that. Styled my hair the way I asked as well. I felt beautiful leaving the salon. The reason I docked 1 star from the review is for 2 reasons. The first being that I felt it was the most expensive "trim" haircut I have ever paid for ($97). The second being that the owner does bring her large dog into the establishment and lets it run free while clients are in the salon. The dog was fairly well behaved and didn't try and jump on me or anything like that. But it did approach me at my salon chair. So if you were allergic to dogs or afraid of them, this may not be the place for you. Not that the dog being there would have deterred me from coming but I would have liked that to be communicated with customers prior to booking just from a courtesy standpoint if clients were allergic or afraid of dogs.

I felt so welcomed and well taken care of by this salon. I was honestly embarrassed by the…read morecondition of my hair--it needed a lot of love and attention. Kim was a true godsend. I'm a complete novice when it comes to hair care and maintenance, but Kim immediately made me feel comfortable and welcome. Not only did I receive an amazing color, cut, and style, but I also received honest advice and guidance on how to achieve the look I was going for without any judgment. Kim took the time to explain everything thoroughly, including the science behind the products, techniques, and recommendations. Kim was honest about what my hair needed and walked me through every step of the process... even stayed well after closing time to make sure I understood everything and felt confident caring for my hair at home. On top of being incredibly knowledgeable, Kim is easy to talk to and genuinely cares about clients. He made my experience feel personal, comfortable, and authentic. I can't recommend Kim highly enough! If you're looking for someone who truly cares about the health of your hair and wants you to leave feeling beautiful and informed, this is the person to see.

I can't say enough good things about Focus Salon. Their scheduling process is simple and organized…read more Customer service in that area is excellent. They are gracious offering candy and soft drinks, tea or water if you arrive early or have to wait. The space is not overwhelming. I book with Topher and I have never had anything but excellent work done on my hair from him. He communicates well, is personable, understands my hair needs and desires and uses high quality products and great skill. I have had nothing but good experiences at Focus and I get frequent compliments on my hair.

I have truly never had better customer service as I received from Echo when I visited her for the…read morefirst time in late February. I found her through Yelp and the comments of previous posters were the endorsements I needed to make my initial appointment with her. I went in with a sheaf of pictures and after giving me a bottle of water, we got settled in and went through all the different pages. Echo very frankly explained why a cut would or wouldn't work; whether it was because my hair didn't have enough wave or she understood my sensitivity to my jowlyness and the cut simply wouldn't be flattering, the process of the consultation was new and exhilarating. It was an education and I appreciated how actively she listened. She asked me about the best haircut I ever had and what made it great. She even called her next scheduled client and asked if they could start a little later so we weren't rushed. She works methodically, thoughtfully. Every snip or slice of the razor is done with precision. I got the sense that she could see a few steps ahead to what was going to be and understood the subtle cuts to get there. At one point I closed my eyes because I knew we were coming into the homestretch and I always love the surprise of that first look in the mirror when the cut is complete. When I opened my eyes and saw my hair, my fabulous hair, I teared up. I actually put my face in my hands and looked back again to make sure it was me. I looked at Echo standing behind me in the mirror and choked out the words, "you get me". She said it was the best compliment she's gotten. And I have the best haircut I have ever gotten! By the way, that's me in her pictures with the cinnamon colored hair and turquoise blue scarf.

New to Louisville and just needed a haircut. Found Echo on yelp. Got THE best cut and style. Then I…read moredecided I needed some color so back to Echo. Wow!!! So impressed and totally amazed by her skills. She is pure talent, listens, makes suggestions and totally understands what I'm going for...plus she's just a really cool, kind and hilarious human.

Great atmosphere and skilled stylist. Larry delivered exceptional service to my hair in record…read moretime. Check them out.

First time going, scheduled an appointment with Hope. You schedule online and pick your stylist or…read morethe time and they will assign based on availability. The parking is in the back, small lot, I pulled into the wrong lot at first but don't worry there are signs for all the businesses around claiming their parking. You will know if you're not in the right parking lot/spot. Overall great cut, friendly staff, and clean. The place was nice, comfortable and didn't give that pretentious, we charge $150 for a trim vibe. Always overwhelming to find a new stylist and place to go. This place is a good find if you need a salon/stylist.

6 stars! I won't go anywhere else. I have really curly hair that no one knows what to do with…read more Shannon was absolutely wonderful and I left feeling like a new woman! She definitely knows curls - particularly that everyone's are different and you have to experiment and learn what works. I've never had anyone try different products on my hair and really pay attention to what their impact. She confirmed what I've known for years but others scoff at: that oil actually dries out my hair. As icing on the cake, the price was very reasonable and I love their online scheduling. My work days get busy and it's hard to call during business hours.

I just moved to the area and was looking for a new hairstylist. I came across this salon from their…read moregreat reviews on Yelp and after looking into their stylists' profiles, I believed they could provide a nice haircut. I have wavy/curly hair and some people don't know how to cut and shape curlier hair. Shannon blew me away with her techniques and how she took my long hair from blah and boring to short and sexy! I can't wait for my hair to grow out so I can see her again! The salon is super cute and cozy and the energy that Shannon and the stylists share is incredible. I've easily paid over $200 for a adequate cut and she blew me away with a cut for under $100!

Love this salon! Danielle has been my stylist even before she opened her own salon and she's…read morecontinued to grow her business/brand ever since I met her. All of the staff are friendly and professional, my teen and adult kiddos see other stylists at the salon as well, for everything from cut/style, to color services and even a perm for my son. Prom updos and waxing services, there's not anything I wouldn't trust the staff with. Great location with adequate parking on the street in front, or in the lot behind the building. Online booking available as well as by phone.

Jazzmyne cut and styled my hair exactly the way I wanted it! I was immediately greeted when I…read morewalked in and my service started within 5 minutes of me getting there. I will definitely be back and would recommend!

Review: I have long, curly hair, which can get very heavy. As a runner, this can mean I get…read moreheadaches from the weight of my ponytail. Lisa and Cobalt Hair Lab are so amazing at cutting and conditioning my hair so I don't lose any length and my curls are light, fluffy, and smooth. I liked my hair, but Cobalt Hair Lab helped me love my hair again! COVID Review: I felt very safe entering Cobalt Hair Lab. Only a few people are allowed inside at a given time and everyone was spread out. As soon as I walked in, I was asked to wash my hands and while I was doing that, the station where I was going to sit was getting another sanitizing wipe down. Everyone wore masks the entire time.

I have been with Lisa for five years now and never ever ever will I find another hair artist…read more Because that is what she is, an artist. From her ability to allow you relaxation and the techniques perfected, the entire experience is phenomenal! The salons energy, decor, and experience is what her and Stephanie believe in. Positive energy, nature, and ingredients from the Earth. Eurfora has changed my hair and the way I take care of it. The products literally begin to biodegrade if you touch fingers inside of the bottle. So, you know the essential oils and plants inside are working their real magick. Whether you see Lisa or not, the entire staff is educated by Lisa. Who, is an international trainer for trainess within Eurfora International. She teaches trainers and travels the world doing so. No one better to learn from. Our city is blessed to have her!