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    Scott Frankland Associates

    5.0 (4 reviews)
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    Short Circuit Repair

    Short Circuit Repair

    4.7
    (114 reviews)

    Had what first appeared to be a speaker issue. Troubleshot much of it ourselves for the 2016 Ford…read moreEscape in question. The scratchy intermittent issue was looking like an amplifier problem. Called another shop who referred me to Short Circuit. These guys are very helpful and knowledgeable...you can tell right off the bat. As I suffered thru the various symptoms which was crackling, no sound at all, couldn't use hands free..., but when I couldn't get the touchscreen to respond in certain spots, I narrowed it to probably be the ACU (audio control unit). We took it out of the dash itself to save the labor on that. Took it in and in a week I had it back. Year warranty. These guys know what they're doing as they've done it for 25+ yrs. They repair the 'guts' inside and they diagnose before they charge. And the replace is much more costly and involves reprograming by Ford. Where this unit sits, it's unlikely that something happened. It's age. So if you're approaching the 10 year mark and you start to have sound issues, remember these guys. Great knowledge and service (shout out to Mark) matter. It's NOT located in a retail strip mall type area. So when you map it, don't get thrown by that.

    I took my OEM Alpine navigation DVD player and a dash display to Short Circuit that were not…read moreworking any more, Mark was a pleasure to work with and got my units back up and working again. Excellent customer service, I am a very satisfied customer. Thanks again Short Circuit.

    Scott Frankland Associates - electronicsrepair - Updated June 2026

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