I've been a Scotto's customer since it opened. It's not fine dining, but it's reliable and reasonable. However, I'm disinclined to return after an experience last night. I ordered three pasta dishes for carry out: Baked Ziti, Tortellini Carbonara, and Gnocchi Sorrentini. I arrived home to find the gnocchi, which I've ordered numerous times previously, was definitely not gnocchi. I called the restaurant, and the employee was polite. He spoke to the owner, then told me that what I received was gnocchi and there wasn't anything they could do. I asked to speak to the owner, who insisted it was the same gnocchi they'd served for years. I described what I had received and said that it definitely was not gnocchi, but he insisted they'd given me gnocchi. I finally said I'd come to the restaurant to show him. When I arrived, I handed him the container and said, "This is cannelloni." He glanced at it and said, "You're right." I asked him why he'd wasted my time arguing instead of apologizing and urging me to come back to allow them to fix their error. I asked for and received a refund. This was awful customer service. Rather than apologize and take ownership, he chose to argue and insist I was wrong. You blew it, Scotto's. I can see my time and business isn't valued. So, you'll get neither one. read more

In the 7 years I've lived here, this is HANDS DOWN the WORST food I have ever had. I would get into it, but they already took $100 from me by sending me garbage - so they're not worth my time. Be smart. Order elsewhere. I tried giving it to my dog, but he wouldn't even eat it. read more

The restaurant itself was very clean, and the service was great as well. They offer different types of payment methods so if tou have Apple or Google pay, you don't need to worry about forgetting your wallet. Onto the actual review: The gnocchi was perfectly fluffy and tasty, and the cheese on top was an amazing addition. Perfect ratio of sauce to pasta, and had no complaints. The fettuccine carbonara was amazing. I got mine with chicken, and it was so creamy and the portion was more than generous. They gave so much bacon as well, and it was very filling. My friend got the penne alla vodka and she loved it. She wasn't a fan of the broccoli but that's just a minor detail in an otherwise flawless dish. We weren't fans of the bread that was served on the side; it tasted very dough-y for us nor was it warm. Overall, service and food were both amazing and I can't wait to go back when I get the chance. read more

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Quite possibly the worst service I've ever encountered. Ordered our food, chicken Cesar for my wife and lasagna for me. My wife's came out after 10 minutes and 30 minutes later still waiting on my food. Staff u concerned. Said they'd bring it out when it was ready. It's not like we wanted to eat together or anything. Good grief. Never again read more

I am afraid this place is not very good. I ordered delivery through Uber Eats, and while the place was rated well there, I am not impressed. I ordered Chicken Parm and fries. The fries were soggy, but I don't hold the restaurant responsible, as I don't think any other would fare better. They were tasty and I am sure if ordered fresh would have been good. The disappointment came with the Chicken Parm entree. It came with unimpressive bland bread and gobs of soggy, overcooked pasta in bland tomato sauce. The chicken itself was fine, but the actual amount of chicken was a tad skimpy, with the pasta taking up 90% of the container. I needed to add salt to the dish, as it was severely lacking. I would not reorder. My rating really is closer to 1 1/2 stars, but I will be generous and round up due to the fries showing promise, at least. read more

I had a craving for pasta but have a hard time finding decent pasta. The baked spaghetti was amazing. Will definitely order again! Thank you! read more

I ordered two Pizza's nothing fancy. But when I saw the pizzas the cheese ran off of them and into the pizza box. The only conclusion I could make is you put a very hot pizza in a cardboard box and your delivery driver drives like Mad Max. Definitely not good for business. I will spend my $40 at another store next time. Thanks read more

Scotto's Rigatoni Grill - Cheese escaping the pizza!!! - Italian Near Me - Ashburn, Virginia

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I am always really confused by the reviews I find this place to be fantastic and consistently good! They always make me a pesto pizza which is fantastic read more

Ordered a meat lovers and got a cheese pizza called to get a new pizza and was told they couldn't deliver to me 6.9 miles away!!! read more

Scotto's Rigatoni Grill - Cheese pizza - Italian Near Me - Ashburn, Virginia

Out in the middle of nowhere Ashburn there aren't many options for food. So I find myself at Scotto's when I don't want to eat at a chain restaurant. The pizza is ok. My favorite item are the rolls with the toppings and cheese in them stromboli? I got one custom made with mushrooms. It is a solid item. Overall the place is a good option in Brambleton. As the rating suggests it is A-ok! read more

Best Italian restaurant in the area I love it, santos and his team always make the best pizza for us, we request with oregano because we love it and this is the only place they can add to my order. Thank you Scotto's read more

The Good: Clean, nice staff, acceptable food. The Bad: The Price. 1 Manacotti, 1 Italian Sub, 1 Mozzerella Cheese Sticks, 1 side salad and 2 Sodas= $30. The Ugly: N/A read more

Unimpressive but not terrible. Considering the fair prices I guess they are fine. I actually really enjoyed my salad. And the garlic knots are pretty good. I did not try the pizza so I can't rate that. We went once like a year ago and haven't been back so that should tell you it didn't wow me. Like I said, not terrible, but there are plenty of better places in Ashburn. read more

Love their pizza, lasagna, eggplant Parmesan!!! Great place to grab quick bite or to go!!!

Had the meat lovers pizza. DELICIOUS! I am new to the area and I believe I have found a new pizza place. Placed a second order 2 days later

Having grown up in New York City, I am picky about my pizza. Scotto's is among the best I've tried outside of NYC. We've been ordering delivery from them most weekends for the past few years. The food is always good and the delivery prompt and polite. There have been a handful of errors over the hundred or more times we've ordered and each time they've made it right quickly and with no fuss - occasionally mistakes will happen and I've found that the real measure of a business is how they deal with them; Scotto's customer service is second to none. While I'm partial to the pizza, other family members have sampled most of the menu by now and have always been satisfied. Simply a great restaurant for Italian take out. read more

On a cold winters day. Where snow is falling and wind is blowing, my appetite is in the need for something hot for the current weather. I stumble upon an Italian restaurant with some ravioli cravings. My girlfriend and I expected this place to be another restaurant with frozen food. We were wrong...the pasta they make is freshly handmade. The ravioli has an almost perfect pasta to filling ratio worth your money. Although it may take some time it is worth it. To add on to that, the pizza has that New York style thin crust with a satisfying cheese affect. Multiple varieties of entrees and a nice selection of desserts. I recommend the place to those craving any Italian food...legit Italian food anyways. The only flaw I see in this is the time it takes for food to arrive. The wait is quite a while but at least the food makes up for it. read more

Scotto's Rigatoni Grill - Italian Near Me - Ashburn, Virginia

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I ordered 2 cheesesteak subs w/mushrooms, jalapeños, & ex cheese. I received a sandwich bun w/ half jar of jalapeños. Called the resturant immediately. After on hold,a "manager" got on the phone. First, she told me, she inspected them & I was lying. Then, the reason it's bare: I didn't have tomato's, onions, mayo, & lettuce- (which I always order these subs the same) and that Scotto's only places a few slices of steak on Steak and Cheese subs. Obviously, she thought it to be acceptable that I paid for steak & cheese, & really get a side salad on a bun. I asked that they remake them. The last picture is what I received. This is how they normally look. So hopefully this was just, a "Bad day"- and the quality of food is going to remain great,as it always has before. read more

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Employees need to learn to chit-chat less. Ordered my pizza for pickup on the phone. Was told it would take 15 minutes. Arrived roughly 15 minutes later. Was told pizza was not ready yet so I sat down for ANOTHER 15 minutes until I got up and walked over to a group of 4 employees standing in a circle talking to each other and politely asked if my pizza was done. An employee walked over to where they keep all the hot pizzas for pick up and he hands it over and says "it just came out"........that's a bunch of bull crap I just watched you take it out of the heater box that it's been sitting in for 10 minutes. Quit making small talk and worry more about customer service. read more

Bad food quality . The pasta has a weird a flavor.

We were the only table and they served me burned chicken. Told me to get my own fork, served greasy pizza, and generally sucked. Low-quality ingredients. I wish we had gone to Subway. read more

Fast option for delivery in the Brambleton area. Great food too. I probably order from then once every other week

So I'm giving this 4 stars because their pizza is delicious. I've been coming here for awhile now. Recently it has not been very great. Soggy dough, literally falls apart. They do have great tasting pizza and pasta but quality is going down. :/ read more

I have not even tasted the food yet but will never order from here again. First, the online ordering process is very frustrating. To use a coupon code that they provide on their site you must register with them....no thank you. Second, the delivery person was SO rude and demanded that I tip him in cash. There was a bit of a language barrier and when I told him that 1. I tipped online and 2. that I didn't have any cash on me, he just kept saying "no, you need cash tip". I ALWAYS tip but it is very rude and not up to the staff to mandate if and how I tip. Let me add that this was a delivery within walking distance. I hope that anyone else has a better experience than I do. I will not be coming back. read more

We order carry out and delivery very often. The steak & cheese subs as well as the chicken Philly subs are very good. So is the shrimp and pasta. Their Greek salads are really fresh and good. We always get the balsamic dressing. Their tiramisu is excellent! We like the Margherita pizzas too. read more

We just moved out to this side of ashburn (Brambleton) so we decided to give this spot a try. I've heard mixed reviews but with the proximity I figure if it's good it could be a new staple. Unfortunately it just didn't hit the mark. I did love the cheese, tasted unique in comparison to other flavors I've had at other places. Aside from that it was lacking in flavor, maybe the sauce? The crust was nice, but again nothing stood out flavor wise there. My biggest turn off was the presentation, don't get me wrong I love a greasy pizza. Probably prefer it, but this was so greasy that the toppings and cheese just slid right off the pizza. Leaving you with one bite of toppings and cheese and the rest of the slice had remnants of what hadn't drooped off. It didn't hold up well at all. Reminded me of a Gordon Ramsey episode where he tried pizza at a spot and his main complaint was how it fell apart. Anyway, it was fast, I ordered third party but I don't think I would do it again unless there was a change in their recipe. read more

Otaian food and menu has variety. The food is prepared fast and the portions are a good size. The quality of the food is ok but not the best. We go there from time to time when we don't feel like going far. The decor and wall paintings are new and have been redone a few years ago. read more

Their pizza is ok, the service is truly terrible. I call for delivery seeing as how I live nearby I've ordered for months never had a problem. Today I called and was switched to a Spanish speaking worker without any explanation, I speak English fluently I have never had an experience like this and will absolutely never be coming back to this establishment. read more

Not sure where these good reviews are coming from... then again, they're all for the pizza, which is difficult to mess up. But here's the real scoop on why Scotto's is a one-star and a candidate for Restaurant: Impossible: 1) Ordered online, went to pick up the order, they had no idea... guess they don't check their online orders or have a notification system. So they didn't start making my food until I got there. 2) Took about 30 minutes of waiting to get my food. During that time, I was never offered anything to drink, etc. Several people who were dining in took orders back up to the counter that were wrong. The hostess was just sitting at a table eating a salad and letting people stand around waiting. There were WAY too many cooks in the kitchen (no pun intended), and they were all running around yelling at one another and looking confused. 3) The worker who was placing orders on the counter kept leaning forward and kicking his leg back, placing his shoe on the kitchen counter where people's food was being staged. DISGUSTING! 4) The stromboli and such available for quick order looked like it had been sitting under the heat lamp behind that glass case all day. Very unappetizing and unappealing. 5) After reminding the workers what I ordered a couple times, I finally got all my items, but not until I watched a woman walk up and ask where she could get silverware. Instead of having it separated and available in bins by the soda machine or something (or just even giving the customers silverware as they order), the cashier was keeping ALL of the silverware (unseparated) in the brown shelf from the dishwasher under one of the heat lamps. WTF? 6) The service and cleanliness isn't the only thing bad about Scotto's though, oh no, my friends. The food was terrible. I had rigatoni with chicken and peas. The peas -- from a can, not what you'd expect like some fresh snap peas or something. The chicken -- rubbery, flat, processed-tasting, disgusting. The noodles -- fine, though if they had some whole wheat options, that'd be nice. The sauce -- made me want to throw up. It basically tasted like a creamy sugar sauce. It was just a cream sauce that was very, very SWEET. Yes, sweet. No spices or flavoring at all. I looked really closely too, no evidence of seasoning. I also had calamari and garlic knots (a whole group of us ordered different things) as an appetizer. The calamari was TOUGH. I know calamari is chewy, I personally love it, but this was burnt to a crisp and not of good quality. The garlic knots were OK, and in fact the only thing out of all the items our group ordered that anyone liked. DEFINITELY skip this place. Maybe OK for a slice of pizza during the lunch rush, but I can't see a reason why anyone would ever make the mistake of getting an entree here more than once. read more

Well Scottos is back to being one of the last places I would order Italian from in the area :( This bums me out as a Bram resident. The portions were miserable, their pasta is school cafeteria quality. Our chicken park last night was about the thickness of cardboard which is ironic because it tasted like that too, my kids couldn't even cut it with a sharp knife. Eggplant parm was only marginally better, carbonara tons of sauce which was heavy on cream light on flavor. We used to like Scottos but looks like it will be a yr before we tempt fate again. read more

I don't know why I let my kids talk me into coming here. Pizza is sitting under heat lamps and then they nuke it to further kill the slices. Twenty minutes for my dish to finally arrive. Now I'm not very happy but the Shrimp Scampi actually pretty good so I proceed to dig in. Let me see, 8 pieces of large, very well cooked shrimp. Good sign. Linguine, cooked al dente, very good. Now for the taste. Lemon, white wine, Italian parsley, minimal oil, and I actually started to enjoy the food. Just went up to three stars. A couple of more seconds of waiting and I would have gone back to the counter to forget the order because my kids had long since ate their pizzas. Reprieve for Scotto's. I liken this place to Pomodoro's in the format and the offerings. But it isn't great, but it isn't terrible either. Passing grade. read more

We definitely have been to the Rigantoni Grill on several occassions. Their pizza selections are great. It's thin, non-greasy and almost always hot. I would recommend calling ahead for take-out, especially on weekends, since they do get backed up. We have also eaten in the restaurant a few times and it's been a treat as well. It's clean and the staff is very friendly. It's a great environment for families or just a quick mea read more

While waiting to see a movie at the nearby theater, my friends and I were in search of a good place to eat in the Brambleton area, looking back we probably should have skipped over Scotto's. The Good: -Reasonable prices. I got the Stromboli which was about $8. My friends got a huge cheese pizza that rang up under $15. The So-So: -Blah Food Taste. This is was the biggest disappointment. It isn't hard to make good pizza or stromboli, however neither were remarkable. My stromboli was served luke warm, on top of that it was remarkable how little filling there was in the entree. There was little to no meat and a little bit of cheese. The cheese pizza was run of the mill and a better tasting one could be found at Pizza Hut. -Slow Service. The restaurant was fairly slow when we visited and the patrons already there already had their meals, still it took 20 minutes to receive my lukewarm stromboli and 25 for my friends to get their pizza. -Screaming kids. This isn't necessarily a fault of the business itself, but Yelpers be warned that the restaurant had tons of screaming kids. If waiting to see a movie at the Fox Theater or in Brambleton, go ahead and skip Scotto's. Blue Ridge Grill is a better option with better food and a more adult (mostly kidless) atmosphere. read more

this used to be my go-to for itallian because they do takeout and delivery, plus the food was great but unfortunately I feel like they've gone down hill the last few years. still good food and i'll probably keep coming on a regular basis but i think the prices are too high for the quality of food being served. read more

Stopped here to get lunch and was in the mood for a hoagie. The decor is very nice and has that warm Italian comfy feeling. The place was pretty clean and well-kept. The staff was very friendly and professional. I got the Super Italian hoagie with extra mayo and no onions. As much as I hate to admit it the quality of the sub was really no better than Subway which right next-door and cost a few dollars less. There was was a whole lot of veggies with a little bit of meat. Looking at what everyone else was eating, I think I would've been better off trying a calzone or some other warm Italian dish then a cold hoagie. I'll be back to give it another try though!! read more

If your going organic, this place is for you! I was enjoying lunch with my family and had the grilled chicken Caesar salad. After a few bites I noticed something not right about my salad. I touched my fork on what I thought was a pepper but turns out to be a slug! A live slug. He crawled out of my salad across the table. Very distributing as my 17 month old child was eating lunch from there as well. read more

Scotto's Rigatoni Grill - Italian Near Me - Ashburn, Virginia

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We had carry out from here today. Pretty decent. Would like to have dinner in one night. We will return again!

Went there 2 weeks ago at 6PM and ordered an eggplant parmesan dish. They charged me $14. They also told me that the lunch portion is not available after 3PM. I find this extremely exensive. At the Cheesecake Factory, a similar dish is $15. Never coming back. For a similar type of restaurant, better prices and better food I suggest Squisito or Pomodoro. read more

We ordered a pizza and it was mediocre at best. It needed way more cheese and sauce. Biggest disappointment though was that it was delivered cold. Not even slightly warm. It was delivered after an hour and fifteen minutes (we ordered through the restaurants app) and we had to put it in the oven. We will not be ordering from here again. read more

My wife and I stopped by for a late lunch. We ordered 2 cold wraps and some fries. We are the only customers in here and we've been waiting 30 minutes already. read more