Enver did a fantastic job quickly diagnosing our oven issue. They were open to me finding a…read morereplacement part at a better price than they could offer.

We chose this company based on the volume of good reviews. Aleksandr was our technician and he was…read morethe most polite and informative tech yet! Service appt was confirmed quickly, with good communication on arrival time. Aleksandr explained the anatomy of our broken fridge with really thoughtful and honest suggestions. We will undoubtedly contact this company for any other issues (we unfortunately have a lot of LG appliances).

They have a great selection and the prices are generally lower than the big box retailers, but best…read moreof all is the personal service. We were assisted by Chong, who was so nice and personable and patient with us, explaining all the many appliance options we were faced with (we were buying a new refrigerator, a pretty major purchase). It was a pleasure to support this California business and a wonderful person like Chong!

We had a good experience shopping for new double wall ovens…read more The store is large & spacious with a lot to see. There were nicely designed kitchens. However, there were quite a few buckets placed here & there on counters & the floor. We were helped by James, who greeted us soon after we entered. He was knowledgeable, talked of other customer experiences for reference, gave his opinion, discussed different scenarios to consider, & spoke with candor. We felt comfortable to take our time to look around. Information would be provided & then we'd be given space to discuss on our own. It never felt pushy or judgmental. The Cafe model we wanted wasn't physically there to see, but we were shown other Cafe & GE models, & had the similarities & differences explained to know what the features were on the one we'd be purchasing. The ordering experience at James's desk was comfortable. We sat on bar seats with a large screen to view on our side that mirrored the computer screen that James worked on. He was very thorough & double-checked everything with us. He was also conversational & humorous during the process. We opted to go with the pro installation team that could handle any possible snafus that could come up (like cabinetry measurements being off) versus a basic install that would only involve taking out the old & putting in the new. There was an initial scheduling issue with the installation. It got mitigated, but resulted in a delay of an hour from our original time slot. The installers were respectful & efficient. They informed us of a small issue & consulted on how it could be resolved. We are satisfied customers.

After telling Carlos the issue, he replied, "I am 99.5 percent sure I know what the problem is."…read more He was right. Refrigerator's compressor went kaput. Was quoted the price and shot him a photo of the fridge's model tag and he was over in a flash. Probably could have timed him with a stopwatch he was so quick and efficient. He was also incredibly respectful and courteous. Refrigerator is back in working order and, more importantly, I now have a reliable go-to contact if I have any appliance issues in the future. Highly recommend.

After calling our regular appliance repair shop & not hearing back from them right away, I…read moreresearched online and found Advanced Appliance Repair with great reviews. I called Advanced Appliance and spoke to Carlos. Explained the issue as we had some water coming out in the front of our newer refrigerator. Carlos stated he could come by today. He further explained there was a $60 fee, but if we proceeded with the work it would count towards the final bill. Carlos came out to see if he could repair our water issue. He was at our home within an hour or two. He located the problem and cleaned the area causing the issue. Carlos was personable, cleaned the area and has some happy new customers. Thank you for coming out so quickly & resolving our issue, Carlos. Raelyn & Steve Mobley

Easily the most reliable and dependable repair service I've experienced in the area. From the very…read morefirst text to the completion of the job, Mr. Yagub was courteous, prompt, and consistent in communicating his arrival time, any delays, and answering all of my questions. While in my home, he was respectful and treated the space as if it were his own. When it came time to repair my dryer, he gave me an honest assessment of whether repairing was worthwhile and helped me weigh the options without any pressure or bias. That level of honesty is rare and greatly appreciated. I was so impressed that I called him again for our rental property when the garbage disposal stopped working. Our tenant was equally happy with his work, noting how clean and professional he left everything afterward. I would wholeheartedly recommend Mr. Yagub and JMT Appliance Repair to any of my friends and family. Thank you again for making this such a hassle-free experience--appliance issues are stressful enough, but with the right repairman, they don't have to be.

Yagub is great! He replied super quick and came within a day. He is very honest, professional…read moreand let me know exactly what need to be repaired and what he recommended as additional replacement. Pricing is super fair. I highly recommend him and will definitely use for future fix.

Service was great, tech Roman was polite and professional. He completed the job timely with no…read moreissues, with full functionality restored

My refrigerator suddenly started making noise and after getting the run around with Samsung I put…read moreout an SOS on a weekend. Pro Miller responded right away. They sent a technician out within 2-3 hours who diagnosed the problem. The part needed to be ordered and arrived in 2 days. He promptly returned, fixed it, and my fridge is back to normal. I'll definitely call again should any other appliances needed fixing in the future.

worst customer service ever. This is an extremely poor run company. We tried multiple times to…read moreget help from sales manager and owner and was never contacted back. This is not the place to buy high end appliances. New ownership is a joke.

We are extremely happy with Masters Wholesale! We had great customer service from the time we…read moreplaced our order up to the timely delivery. communication was mostly by email & text, however, they were very professional about calling us when we wanted to talk to them regarding the product we were buying. The set up for delivery went seamless and we were notified when the arrival time would be......and without fail, they arrived at the specific time. The one who set up delivery was great to work with. My questions were answered back quickly and professionally. Wonderful company! We highly recommend them!

I think it says a lot when an employee of a company is willing to place others lives at risk via…read morereckless driving and harassment in a company vehicle. Swerving in and out of lanes in excess of 80mph. They swerved in front of our vehicle while we were in the commuter lane, this was our gift after honking at them.

Aweseome. Responsive and able to work with me on time. Will have more work for company as needed.read more