I called Ara because I bought a house and, as soon as I got the keys, discovered it smelled! Ara…read morewas friendly and informative. He ended up finding moisture in the ceiling using his thermal imaging device. His team dried out the insulation and cut and replaced the drywall. Process was about 7 days and his pricing is competitive. He was very communicative through the whole process, and shared great documentation of the various steps. Very clean work and the repair in the ceiling looks seamless. My only comment would be that the house smells just as bad after the job as before, despite the process including an ozone generator. So alas, my problems continue! But Puroclean was great!

We're incredibly grateful to PuroClean for their outstanding work in remediating the smoke damage…read morein our home following the Eaton fires. We interviewed four different companies before starting our remediation. When I had our first phone call with the owner, Ara, demonstrated professionalism, integrity, and genuine care for our situation. What Ara recommended to our home reasonable, made sense and something we could easily get on board with. He is reliable, trustworthy, and a great communicator--keeping us informed at every step and always making sure our concerns were addressed. I've heard horror stories from my neighbors about remediation- cutting corners, charging way too much. Thanks to the Puro clean team, we came back to our house cleaner than it's ever been. What really stood out was Ara's focus on our goals. It never felt like we were just another job--he took the time to really listen and understand what mattered most to us and made sure the restoration was handled with those priorities in mind. For example- I had my kids' rocking chair that I really wanted to keep, and Ara came back- no questions asked- to clean it the best they could, another two times. Thanks to PuroClean, our home feels like home again, and we feel safe in it. We highly recommend them to anyone needing restoration services.

Our upstairs bathroom ended up leaking through to our garage. Robert and his team at 1-800 Water…read moreDamage responded quickly potentially saving me thousands of dollars in repairs. He worked closely with my insurance company to make sure everything was covered and handled correctly. I appreciate Robert and his team (Jaime, Edgar, Phil and Rogelio just to name a few) for being professional, proactively communicating with us and making sure we were happy with the progress throughout the entire process. I highly recommend this company if you need any type of water damage mitigation and reconstruction needs!

Robert at 1-800 will go the extra mile for your business. He takes a lot of initiative and…read morecommunicates promptly. He was responsive to our requests. The estimate they provided was with the industry standard software, so it was easy to compare with other bids. They were in the ballpark as far as price was concerned. Although we ended up choosing another contractor, primarily over processes, Robert earned our respect for the above-mentioned qualities.

Our nonprofit has worked closely with Safety Services Management on testing and remediation for…read morehomeowners affected by the Eaton Wildfire, and they've been outstanding. Jon, Jenny, and Jason brought deep expertise, trust, great communication, and real care to every job. Their team delivered high‑quality work on schedule, and homeowners felt well supported throughout. Highly recommend!

We worked with Safety Services Management to have our house tested after the Eaton Fire disaster…read more They are amazing and very kind. Jenny was very quick to set a time up for. She was empathetic to our situation and made me feel "heard". Jason was our inspector. He was very friendly and compassionate. He explained everything he was doing and answered any questions that we had. We really enjoyed working with him. This company is an A+ company. I never felt like they were trying to upsell us. It was just the opposite, they didn't want us to have to pay for any testing that wasn't necessary. I would give them 10 stars if I could.

They arrived on time as contracted. It was an overwhelming experience as I've never had to use…read morethis kind of service. They had a lot to do as it took 4 days. Everything was cleaned as expected.

Called these people because I needed to have a rental property cleaned quickly. told…read morerepresentative what i needed done and that I had $1500 to work with. She said great, we'll have a team of 2 out there tomorrow morning. Workers showed up, took 45 minutes to get on their "white clothes" and I worked along side them for 5 hours to clean a kitchen, bathroom, and living room. They sent me a bill for $5097. NIGHTMARE!!! TALK ABOUT TRYING TO RIP OFF A 75 YEAR OLD LADY!

I can't say enough good things about Bio SoCal. I needed biohazard remediation services for an…read moreunattended death situation, and from the very first call, Alan and Samantha handled everything with professionalism, compassion, and complete transparency. Scheduling was smooth and they showed up exactly when they said they would. Pricing was fair and clearly explained upfront -- no surprises, no pressure. They communicated every step of the way, so I always knew what was happening and what to expect next. What really stood out was the human side of their work. They understood that this wasn't just a job site -- it was someone's home and a difficult time for the family. They treated it that way. They also took the time to educate me about the specific issues that come with an unattended death situation, which helped me make informed decisions and gave me real peace of mind. The work itself was thorough and professional. If you're facing one of these situations -- and nobody plans to be -- Bio SoCal is exactly who you want in your corner. Highly recommend without reservation.

A model for how companies should operate. From first response to full execution, this team fires on…read moreall cylinders at every level of the process. Alan assessed the situation and immediately created a workflow to rapidly eliminate a biohazard nightmare. He clearly explained every step with a calm command of his specialized work in extreme conditions. He's been there and done that. His fully-geared ground team sanitized and cleared a packed space and surrounding areas in rapid time. It was a precision production by team lead Kyle and his crew, who also expertly communicated with those impacted by the conditions. They're genuine pros. "Look no further" can sound like hype. In this case: Look no further.

Had a water overflow issue at one of our rental properties in Arcadia caused by a laundry line…read morefailure. PuroClean of Rowland Heights came out quickly, explained everything clearly, and handled the cleanup professionally. The crew was respectful, efficient, and easy to work with during the entire process. Definitely appreciate their help.

We had a fire incident at our rental condominium in Rosemead after a heating mat in the bedroom…read morecaught fire. Thankfully, the fire sprinkler system activated and put out the fire, but it also caused water damage from the upper floor down into the living area downstairs. We were referred to PuroClean of Rowland Heights, and their team responded immediately to help with drying and deodorizing the property. They were professional, fast, and very helpful during a stressful situation. We truly appreciate their hard work and highly recommend them!

Cut and Dry Mold Removal provided truly outstanding affordable service from start to finish. Angel…read moreand his team were professional, knowledgeable, and exceptionally courteous throughout the entire process. Their expertise and attention to detail were immediately evident, and they took the time to thoroughly explain each step in a way that was clear and reassuring. We were initially very concerned about the situation, but Angel quickly put us at ease with his calm, confident approach and genuine care. The team was responsive, communicative, and consistently available to answer questions and address concerns, which made a very stressful situation much more manageable. Their level of professionalism, integrity, and customer care went above and beyond our expectations. We highly recommend Cut and Dry!! They deserve 10 stars it's hard to find a team that really puts their heart into their work. Thank you Angel! You handled our situation with great care, and we felt supported every step of the way.

I couldnt be thankful enough for the exceptional customer service from Cut and Dry when I had an…read moreexploding under kitchen tubing. They came the same day, explained everything in language I understood, helped me walked through insurance claim and they delt directly with the insurance. Whenever Cut and Dry staff came, they introduced themselves right away and gave me business cards. So professional. They always showed up in a business car labeled Cut and Dry. When I encountered some issues and called the office, they took care of it in the most diligent and cared way.