Avi and his team really know their stuff. He's been doing this for over thirty years and just knows…read morehow to get things working again. They're easy to get ahold of and responsive and the two times my unit went out they got it back up and running right away. I appreciate that he is very honest and they don't try to upsell you with something you don't need. My unit was a 2010 but he told me he thinks it will last another 5 years.

I received three quotes from people arranging anywhere between 28,000$- $35,000 to replace my A/C,…read moreunfortunately my house was too big for only one unit so I was ready to pay a whole lot of money Avi came and suggested a few mini split units in the rooms which we are not using and then direct the old A/C to the rest of the house while providing a major clean out and maintenance for the existing one I really thought my old A/C is dead and needs replacement but apparently Avi brought it back to Life and it's absolutely kicking right now I've ended up paying less than a third of what everyone else offered me and he also cleaned out years of pollution in the system my A/C is working better than ever

Ryan from Mikes Air was a godsend'!!! Great communication, was able to troubleshoot and get the…read moreparts needed to restore our family's AC unit. Ryan was courteous and even covered his shoes before coming into our home. Mikes Air is well represented by Ryan and I will definitely use them in the future and will recommend them. Thanks again, Richard

I called this company for a second opinion after feeling reluctant from dealing with another…read morevendor. Andrei called within 10 minutes of my husband leaving a message. Andrei came over same day and spent time diagnosing the problem. Andrei explained the part that needed replacing (the blower) and talked me through exactly what he was going to do. No hidden charges. He called the next the day to say that he had the part and replaced it within 30-40 minutes. He was polite and professional and I appreciated him taking the time to explain the process.

If I could say there was an outstanding group of individuals for this new install of a Daikin split…read moreair conditioning unit. Without question and hesitation clearly the installers Angel and Junior went far above and beyond what an average company employee would do without question. A lot of things can be promised by a salesman and not fulfilled. These two professional installers made sure on a Saturday and returning on their day off, a Sunday to complete the job. And to complete the job right. It's easy to be hesitant in this day and age to be able to trust a company. But these two gentlemen are the mission statement of this company. I would never hesitate to use this company again if these two professionals were involved with my job. Thank you gentlemen for a job well done.

Not Recommend Lowest…read morepossible rating and DO NOT recommend. If you need help, Affordable Heating and Air has an absolute culture of inaction after they finish your job. They installed a new AC system for me. Installation crew spoke little to no English and could not explain the use and programming of the smart thermostat at all. A few days later, another of their technicians, Juan, came to the house to inspect the installation. He was busy patting himself on the back over some adjustments he made to the system, but then I asked him how to program the thermostat and explained some problem issues I had with it. Well, Juan couldn't program it or address my problems and he said he'd get back to me after speaking with the manufacturer. He never got back to me. So I called the company a few days later and was transferred to Lorraine. She was up the food chain somewhat, so I felt better about this. I explained the issues to her and she claimed to be scheduling a service call for me as we spoke, but I never heard anything on that. A follow-up text to Lorraine days later got no response. I called the company again and was transferred to Sarah. I provided another explanation of the problem and she asked if they installed the thermostat. I answered "yes" then did not hear from her again. After six days, I texted her back to ask if they at all intended to help and just say "no" if they don't. She said "of course" and offered to send someone over but first wanted to send me a "cheat sheet" for programming. She emailed it to me and it proved much less detailed than the owner's manual, so no help there. I text replied to Sara someone should come out to see the thermostat and asked if they had other compatible thermostats I could switch too. Eight days later, there was yet another period of "no response", so I gave up with them. I had another company over (Family Air Conditioning of Simi Valley and certified for the make of my system) and they called the manufacturer and made some adjustments to the system. Within a few hours, problem solved.

This review is particularly aimed to their office staff. Their techs are good but the girl in the…read moreoffice has no idea of what she is doing because she quoted me $95 for the service (my first annual inspection) for the technician to tell me it is 85 per unit and I have 3. When I called she said "I assumed you knew"..How am I supposed to know how much the inspection is when it is my first time doing it and you quoted me $95 for the service and it only took 45 minutes but now my bill is $255 ?? Needless to say that you lost a client and several referrals right on time for your busy season.

Aldo is a straight shooter, honest, and extremely knowledgeable. His price is beat out all…read morecompetition.

This was my first time using their services but when I needed a new central HVAC for my home, I…read morewent through Costco and Around the Clock is their current subcontractor. Michael handled all the business and clearly explained to me in my home what equipment options were available (all Lennox via Costco) and what payment options and benefits were available to Costco members. I took a few different estimates from other companies and although I found comparable equipment and installations that might have priced out cheaper than Around the Clock, the benefits received from Costco for CostcoCash along with direct cash refunds made them very appealing. Michael is very patient in the process of answering any and all questions regarding the equipment, installation, etc. The installation was smooth and painless. The team of two installers were polite and professional. They worked clean which is greatly appreciated. The installation took about a day and a half. End result: I'm very satisfied with my experience with Around the Clock. A very professional installation with great customer service. The new system has completely transformed the comfort level of my home. It's already been battle tested in this SGV summer and I couldn't be happier. If you're on the fence in deciding whether or not Around the Clock is a vendor you'd like to use, I whole heartedly recommend them.

Avoid this company if you value honest diagnostics, fair pricing, and proper warranty support…read more *Paid $190 in Diagnostic Fees: Charged two separate $95 fees for the exact same intermittent blower motor issue (Invoices #106315050 and #106653607). The first tech found "no issues" and left. *Inflated $2,401 Quote: On visit #2, they finally confirmed the failing ECM motor and quoted $2,401.20 out of pocket, claiming it was out of warranty. *Active 10-Year Warranty Ignored: I called the manufacturer (Carrier/Day & Night) directly and verified the unit is under an active 10-year Enhanced Parts Warranty ($0 OEM part cost at the counter). *Refused Warranty Exchange: After I provided the official Carrier registration confirmation number, they admitted they aren't an authorized Carrier dealer and insisted I pay the entire $2,401 upfront and wait on a potential $1,151 reimbursement. Even with their math, they were charging over $1,250 in pure labor for a 2-hour swap.

We had a great experience with HVAControl. Vardan was professional, knowledgeable, and took the…read moretime to explain all of our HVAC system and heat pump options a clear and easy-to-understand way. We never felt pressured, and he answered all of our questions patiently. Although we ultimately chose a different direction, Vardan made a very positive impression. Honest, trustworthy, and excellent customer service. Highly recommend!!

I was very satisfied with the service provided by Vardan. They responded to my request very quickly…read moreand were ready to send a technician the same day. They performed an inspection, found the problem, and fixed it right away. What I really appreciated was that they also checked the ventilation system and honestly told me that it was clean and didn't need to be serviced. My original request was about the heating not working, but they actually did a bit more by checking everything and even replacing the filters. It was refreshing to see that they didn't try to upsell unnecessary services, which I truly appreciated. I will definitely be using their services again in the future.

Fantastic experience! Ray came out for routine maintenance on our mini-split. He was efficient,…read moreknowledgeable, and friendly. He took time to explain everything he did and I felt confident in his work. Fair and transparent pricing upfront, very easy to request an appointment. Would definitely use again and recommend this group to others! Great value and service overall.

We had an amazing experience with Mosaic and his partner. Both of them were incredibly…read moreprofessional, kind, and genuinely friendly from start to finish. They took their time going over every detail of our AC unit, explained things clearly, and gave us honest opinions. And a very special shout out to Mosaic, he also helped us find our dog. That meant the world to us. He is truly a good man with a kind, lovely heart. People like him make all the difference. Highly recommend this team!!

Jonathan was great to work with. A+ for sure! Solved our problem and the cold air is blowing again.read more

Jonathan is attentive, knowledgeable & takes the time to talk through the issue at hand. On top of…read morethat, the quality is top notch and the price is fair. I was recommended Prime Heating & Cooling by my neighbor, and I understand why. I would recommend Prime as well.

Fixed right away! Edaan with Lee's hvac was amazing! He took the time to explain what's going on,…read morewent inside, really investigated to diagnose the issue, took a look at our old rooftop unit and saw the fuse needed replacement. Took less than 30 min and only charged the diagnostic fee. I'm grateful and a very satisfied customer. Looking forward to working with him again as a repeat customer.

Very friendly and thorough, gave instructions about how to make system more efficient, gave advice…read moreabout possible change in system but it wasn't a sales pitch.

Elie & Ron came today to look at my apartment's air conditioning system. They were thorough,…read moreknowledable, and super friendly. It was a pleasure to meet them. And best of all, my air is now lovely and cool!

We were new homeowners and had only moved in for less than a month when our AC unit went out. It…read morewas an ancient unit that certainly needed replacement, but when we called The Right Choice, they arrived with the pushiest, sleaziest salesman you could imagine. He immediately insisted (more like demanded) that we needed new ducts as well as a new system. When I told him that we wanted a unit with a higher SEER rating for energy efficiency and lower electric bills, he dismissed my suggestion as if I was stupid for even asking about it. My guess is that they have some sort of deal with Goodman, because that is the brand that they forced on us. What was the grand total you ask? Over $20,000. And that was 8 years ago! Not only did they NOT replace all of the ducts (like they said they would) their installation was the most Mickey Mouse-looking trash I have ever seen. They must have put at least 5 pounds of mastic tape around the unit to try and seal it up and it still leaked cold air after a week of use. These are scam artists masquerading as professionals. Even after that ordeal was over, they would call us constantly, year after year, telling us we needed to pay for a tech to come out and service our system. Besides hosing off our compressor unit with our own garden hose, the only thing their tech ever did was aggressively try to sell us on more services. They never once opened up the unit to clean the coils. They never once topped off the coolant. They never even cleaned out the condensate pipe. 8 years later and I am paying the price with outrageous cooling bills, a leaky unit that is more mastic than air conditioner, and a clogged condensate line that I had to clean out myself (it took about 5 minutes once I had the right tool). Do not let these people into your home. There is a reason that you see so many one-star reviews among the four and five-star ones. Do not disregard those reviews (they are real people). This company will take advantage of anybody who is not particularly knowledgeable about HVAC. They are pushy and rude; they will try to sell you products and services that you do not need. They will continue to harass you with phone calls for years afterwards. Stay away. Stay far, far away.