Our AC finally completely stopped working, and we decided to change from gas furnace/electric air conditioner to an all electric heat pump. We called several companies to get bids, and the first bid was from Affordable Heating and Air, because of their vary positive online reviews. The Senior Advisor, Allen B, presented the several possible different brands and types, and we went with a Carrier Heat Pump. Allen discussed the many benefits of this unit. He was great to work with, and greatly simplified the process. The installation experts, Estanley and Frank, did a amazing job, and we are very happy with them and the entire process. The office was there for phone consults, advice, and help with rebate questions. We could not be more pleased-Thank You, Affordable Heating and Air! Larry H read more

Michael Santa Maria cam out same day to inspect and give quote on ac repair on ac evaporator fan and motor replacement. Quick, efficient, polite so far good experience with this company. He gave good recommendations for longevity and air filtration. Will review company after installation as well. read more

Affordable Heating and Air - Heating & Air Conditioning/HVAC Near Me - Chatsworth, California

Hi all, an HVAC installation performed by affordable heating and air approximately less than two years ago. The company installed my air conditioning system and provided only a one-year labor warranty. Recently, I experienced a major issue with the system (water leaking into the house) and was informed that the problem was caused by improper installation practices performed by the company's technicians during the original installation. Despite the issue being directly related to their workmanship, the company has refused to take responsibility because the one-year labor warranty has expired. The company is now demanding approximately $4,500 to correct a problem that should not have existed if the system had been installed properly in the first place. A warranty period does not excuse a contractor from responsibility for negligent or defective workmanship. Customers reasonably expect professional installation to be performed according to industry standards and to last well beyond a single year. I believe it is unfair and unreasonable for the company to charge me thousands of dollars to repair a defect resulting from their own installation errors. Had the system been installed correctly, this failure and resulting expense would likely have been avoided. So, I'll never do or recommend any business with this company. And if you do, good luck! read more

I would give them more than 5 stars if I could. I can't say enough great things about Affordable Heating and Air! From start to finish, the experience was flawless. They are the kind of company that's becoming harder and harder to find.....personable, honest, and truly hardworking. Eric is the technician who helped us today, and he was absolutely fantastic. Not only was he professional and knowledgeable, but he also took the time to explain everything clearly. He gave us excellent recommendations and advice on how to move forward to get the best performance and longevity out of our air conditioner. We never felt rushed or pressured just well taken care of. They take care of their customers and offer great prices and flexibility in order to get the work you need done. It's rare to find a company that combines integrity, skill, and genuine customer care like this. Highly recommend them to anyone needing HVAC services. Thank you, Eric and the whole team you've definitely earned a customer for life! read more

Affordable Heating and Air - Eric is GREAT! - Heating & Air Conditioning/HVAC Near Me - Chatsworth, California

We had a great experience with Ziv at Affordable Heating and Air. He explained everything clearly and thoroughly, and we never felt rushed or pressured. Ziv was honest about what needed to be done, and the pricing was very fair. You can tell he's extremely experienced and knowledgeable. We felt completely confident moving forward with replacing our system and would highly recommend him. read more

This company is fantastic. They notified me about a eek ago that they wanted to schedule a time for maintenance on the incredible HVAC they installed for me last year and to make sure everything was running smoothly.Eugene arrived on time, replaced my filter, and ran some diagnostic tests. He answered my questions very clearly and was extremely polite. read more

Very friendly, knowledgeable and reliable. They go the extra mile. I've struggled to find a reliable HVAC company and I may have just found them. Removed our very old furnace and replaced with a comparable model. The job was originally planned to run 2 days because of a bigger problem (not their fault) but they agreed not to charge for the extra day. read more

All I can say is you should do your homework before working with this company. I wanted to replace a 3 ton air handler and call this company. They persuaded that a 2.5 ton would work just as well and I trusted what they said and it was installed. Well that was a big mistake. there is really not that much of a price difference between a 2.5 and 3 ton but I am guessing it is smaller and easier for them to install it. I purchased a 3 ton from another company for the same price for my second floor and find there is a major difference. The 2.5 takes much longer to heat up and there is always 2 degrees lower than the thermostat temperature. I suggest you compare before you decide to work with this comapny. read more

Had slight problem with my AC installed in May. Called them and they came out next day! D. Gino senior warranty technician came out! I was Blessed with the great service he provided and repaired. Very knowledgeable and presentable. Thank you again AFFORDABLE HEATING N AIR! Thank you D. Gino read more

Had a mini split unit installed last spring for my garage turned office, and while the price tag was a bit sticker shocky, it was totally worth it. Kept the space perfectly cool all summer, only struggling on the hottest of days. And now that it's getting colder, the heat has been a lifesaver as well, though not as powerful as the AC. They just sent someone out at no charge to do a maintenance check. Good service and communications, polite staff, no complaints. read more

They offer amazing customer service and value, at least in my situation, and I can see why they have other wonderful reviews. They were able to replace my old HVAC system with minimal disruption, and didn't try to upsell me on anything. I definitely recommend them. read more

Had a whole HVAC system installed on January 7 No problem so far great price great service great installation. I highly recommend Affordable heating and air read more

Just finished a consultation/estimate to replace existing central air system with a heat pump system with technician Alon B. He provided estimates for two different systems, breaking out the costs for each part and answering all my questions along the way. His thorough, patient and detailed explanations taught me a great deal more about heat pump systems than I knew before. I am close to completing the research phase of this project, and I have not yet made a final decision, but Alon's estimates were quite reasonable and competitive with other contractors I've interviewed. Alon's obvious pride in his company and his job inspire confidence that I won't be disappointed with Affordable Heating and Air for the heat pump system installation. read more

The installation was great. Humberto, the guy that installed it was top notch! But they brought the wrong AC unit on the day of the install and had to scramble to find a new unit that would work for my unit. They did it and it was great. Got a better unit for the same price. Recently had a leak from the rain. The Building Managers/HOA had a roof inspector come out and take pictures telling me it was the AC at fault for the leak. Affordable heating and air came out and took pictures too and said it's not the AC it's the roof. I was like great please send me the pictures and a short description that says it is the roof. They said ok! I already put it back on them that the roof is bad by the way! Ryan delivered an awesome report that was clear and concise with the awesome photos the installer took. This is a top notch company. Would highly recommend them. Great customer service. Thanks read more

This review is solely on our interaction with the customer service advisor. My husband, Mario, and I, spoke to Alfredo who was absolutely wonderful. He took the time to explain the products in detail to us and gave us an education so we could make an informed decision. We are still in the process of getting bids because we want to do our due diligence before making a final decision. From doing my own research I have learned that the quality of products today from all the different manufacturers are not the same as they use to be and, what will really matters most is the warranty and the customer service. Affordable Heating and Air has a great warranty (10 year warranty with an extended 10 year labor and system replacement warranty). That is a 20 year labor and system replacement warranty. You cannot beat that! Most units (condenser and furnace) have 5 years, maybe 10 years and, with shorter warranties, almost always, something goes wrong as soon as they expire. This tells me this is a company who believes in their products and backs up their products, which is also important. Alfredo was such a pleasure to talk to. Very personable and really knowledgeable. We cannot say enough about Alfredo who really followed through with us and provided us with a very detailed estimate, including pictures of the parts and a breakdown of the total cost. Really went above and beyond. We greatly appreciate this and hopefully, we can do business with Affordable Heating and Air. When all is said and done and, if we decide to go with Affordable Heating and Air, it will be because of Alfredo. His professionalism and dedication to our call and taking the time to answer all our questions and concerns truly is exceptional! Thank you so much Alfredo : ) read more

I signed a contract on a Monday with Affordable Heating and Air for a new heating and air system for my rental condo in Sherman Oaks. On Tuesday they called and said, "we have a problem, we're going to need a bigger crane and if we get caught by the city it's going to cost you $1,700 more." I spoke with a man named Leon who was rude, and I told him that was not my problem - their estimator should have known what was required before giving me a price. The next day I spoke to the general manager, and by that point I was extremely upset and did not want to pay any more than the agreed price. I ended up canceling my contract with Affordable on Wednesday and hired a company called Service Genius the same day. Service Genius completed the entire job on Thursday for the same price I was originally quoted and did not need a larger crane. When I originally signed with Affordable, I even had to call a lady named Lorraine just to get a copy of my contract. Overall, dealing with Affordable was a highly stressful experience; they tried to change the price after the fact and did not seem to have a clue how to run their business. If you want a great company that knows what it's doing, call Service Genius instead. read more

It is a honor to give this 5 star rating. I called in the middle of the morning and I was having a 60 Birthday Party on Saturday, 28 February. My air conditioning unit quit working. I called and spoke with a beautiful lady by name of Ms. Lorena and schedule me appointment for the same day, which was a blessing. Technician Javier Colmenero came and access and provided excellent customer service and a polished professional. Thank you for everything! A customer for life!​ read more

Although the technician ran a little late due to traffic, he was friendly and did a great job. He was able to determine the issue and resolve it quickly. The tech was also able to determine a few other issues. I look forward to the estimates My only issue was the cost charged for part. It seems quite steep to change $200+ for a $70 part. I'm not too happy about that. read more

Roy was fantastic he's been here multiple times and everytime he is very professional and kind. I love him so much and I wouldn't want anyone else coming. Im so glad im part of the affordable family and I had a chance to meet Roy!! read more

I contacted this company for an estimate to replace my wall heater. The tech that showed up gave me a sales pitch that lasted nearly 30 minutes. After giving me all kinds of info, he said his boss - the woman who owns the company - would need to talk to me. At that point, I said there was no need for that, as I had a lot of work to do. He stepped outside to make a call while I worked then came back and talked some more. Two days later, I contacted the company to let them know I was going with someone else as their quote was much higher than another I received. Since then, I have received three texts, one phone call and one email asking me to reconsider. I replied to one text, telling them to stop contacting me, and I blocked the number. I just received another text from them from another number. Enough! read more

Ziv is amazing! Very detail oriented. Walked through all the possible solutions for my broken AC unit to come up with the best solution possible read more

Brenda was very informative. I appreciated all her input and answering all my questions.

Jeremy is a huge asset to the company. He was polite, professional and knowledgeable. He was able to our system working properly within about an hour which is something our previous company was unable to do after several visits. As the owner of a service business myself, Jeremy is someone I would be proud to have on my team! read more

We've failed to perform routine maintenance on our system (9+ years old) so we used Affordable Heating and Air to check things out. Making an appointment was easy and the communication was great throughout the process. Ziv was the tech who came to check things out. He was friendly and took time to explain everything clearly, making it easy for me to relay it back to my husband. I have a greater understanding regarding my furnace/condenser/ducts/coils/ etc. now, thanks to Ziv. We will report further if we decide to move forward with the recommendations. read more

The best!! I had 5 different companies give me quotes for installing new HVAC system & this company was the best they came & installed next day. It was unbeatable price it was almost $4k -5k lower than other companies who'll tell you about some bs about energy efficient & name brands & try to charge you so much more. It's been 6 months since I got it installed & still no problems touchwood. I did a lot of research & went through reviews cos I was getting an old almost 50 years old hvac replaced which was no longer repairable. Trust me you'll not regret trusting them with your hvac needs. Staff is lovely & it's woman owned read more

Brenda Casas was efficient and hardworking. Very kind and informative as well. We appreciated her service.

We only received a quote for a furnace conversion to heat pump, and went with another installer. That said, Gene was an incredibly great resource when it came to pricing, comparing, and understanding the nuances of heat pumps. He didn't want to be beat on price and the company had a great variety of systems the could provide and install. A lot of respect to the company :-) read more

I've had a bit of a mixed experience with communication. We had issues with our system right away due to our thermostat, which wasn't mentioned as a possible issue after installation, and we struggled to get timely response and support until I made certain complaints and then I was able to get a call back. I had to resolve the issues myself ultimately as the response was too late and we needed heat, but hope the system will function moving forward with no issues. Better communication, more timely support appointments, and better care of closing our gates for our dog when leaving would have made for a 5 star review. read more

I recently had the opportunity to use Absolute Heating and Air for some HVAC maintenance, and I was quite impressed with their service. Their accuracy and reliability are top-notch, ensuring that the work is done correctly the first time. While their prices are on the higher side, they make up for it with complete transparency about their pricing and the work they perform. You always know what to expect, and there are no hidden fees or surprises. If you're looking for a trustworthy HVAC service provider, Absolute Heating and Air is a solid choice despite the cost. Paid $1200 for capacitor, warranty, surge protector, service read more

We loved everything about Affordable Heating and Air, Eric was wonderful, he went through everything. Installation was timely and done within a day. We had one hiccup , but the management was quick to solve the problem. I would highly recommend this company. Thank you, Affordable Heating and Air for a job Well Done. Your integrity and professionalism is priceless. read more

From my first call on a Saturday, which was unexpectedly answered with courtesy and professionalism on a weekend, (I had expected to just leave a message!), Affordable Heating and Air proved to be a brilliant company to work with. I was able to schedule a technician visit to attend within 2 days, to review our system and advise and estimate what needed to be done. Tech Allen turned up exactly on time and was so polite, respectful and knowledgeable. He highlighted what we needed to do with our Heating & A/C system, identifying the main issues and recommending what needed to be done without delay. He returned within 24 hours with the necessary parts and kept me informed as he worked to repair and replace the elements that needed attention, with both photos and videos of our units sent to my cell. We were very impressed, especially when he was able to show us how badly our units had been maintained by the prior 'so-called' professional company we had used! Allen B worked diligently and directly with his head office to get us the best costs on the estimated work which we felt were very fair. He even connected me with owner, Donna, who confirmed everything! (Girl Power!) We cannot say enough great things about this company! We were so delighted with the service that we committed and signed up for their annual maintenance contract and feel we have put our system in the best hands! Cannot recommend them enough and they truly deserve 5 stars! read more

This company is excellent, we had a very smooth installation and the new system is working very well. The price was competitive and they got the job done quickly. The customer service is excellent and the installers were hard working and polite. Could not ask for a better experience. read more

Allen B came for a regular inspection and discovered a major issue with my coil leaking. Unrepaired, it could have fried the entire unit or even caused a fire. He will replace it ASAP. Allen is my hero! And very informative and super friendly. Someone I trust. Yay Affordable!! read more

I reached out to a few companies for an AC replacement, and a friend recommended Affordable Heating and Air. Their technician, Alfredo, took the time to clearly explain the unit specs and what I should pay attention to. The company was very responsive and gave me a really reasonable price for the installation. Although I ended up going with another option, if you're looking for a reliable HVAC company, they're definitely worth considering. read more

Jeremy was very personable and knowledgeable. He explained and showed us the issues with our system. We trusted his word and was very honest. He finished the job in a timely manner and we are more than satisfied with his work. Our AC system is back to new so will be doing business with this team again in the future. From scheduling the appointment online to completion, we received top notch service all the way. read more

My wife and I were dealing with our AC failing with summer just starting to heat up. After getting some initial troubleshooting done with a nitrogen test, we were told that our 18 year old AC unit was dead and would need to be replaced. Since our furnace was also pretty old and inefficient, we decided to replace our entire system with a heat pump. After meeting with several different companies to get quotes, we worked with Benji at Affordable Heating and Air. Benji did a great job, thoroughly analyzing each component of our system, measuring each of our return and supply vents, our electric panel, and giving us maintenance tips along the way. He was very responsive for any questions we had and worked to get us quotes on systems that we wanted to explore while being clear about what we would need and what would not work given our existing vent setup. Benji worked with us to understand our budget and efficiency needs to come up with a proposal that worked for us. After deciding to move forward with Affordable, Kim and Kellee helped get things moving with our HOA, taking care of insurance and permitting to get things approved and get the job done right. Marvin came by the day of and was able to get everything installed despite the hot sun overhead and we had cold air filling the house in a matter of hours. Overall, this was a great experience and I can't thank the folks at Affordable Heating and Air enough. The price was very fair and everyone we worked with was incredibly attentive and supportive throughout the entire process. Thank you again! read more

Affordable Heating and Air was recommended by a bunch of local moms and I am very glad I chose them to replace and move my condenser. They were very responsive and were able to come out for the estimate and complete the job in a week! We worked with Libar, Fernando, Marco and Angel. They explained everything thoroughly and worked cleanly and efficiently. I highly recommend this women-owned business! read more

Allen Buzaglo , service technician , came over to give me an estimate to install a new heat pump at my residence. He was extremely knowledgeable and very professional throughout the time he was here... and provided me with an estimate which i found to be very reasonable . I would definitely recommend both Allen and Affordable Heating and Air . read more

Working with this company is an absolute delight. Alfredo is such a great guy and have been absolutely amazing with the whole process of getting me the best prices for my AC. Rogelio, Bryan and Rogo​ deliver 100% customer service while being professionally understanding of anyone's situation. They were able to explain calmly and throughly every step of the way making me feel that I chose the right people for this job. Working with Donna was refreshing, she was patient and clear while speaking with me, no back and forth. They made themselves available for any and all questions I may have had. Absolutely loving my AC system. A big thank you to this company read more

My old HVAC broke down and Affordable Heating and Air's technicians came by right away and recommended I replace it. Unlike my other quotes, they were transparent in the HVAC options available at fair pricing and financing rates. I also like how extremely thorough they were in making sure it was installed correctly and made sure to get my HOA's approval first! I feel my new AC being serviced under them will be in good hands in years to come! read more