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    Seagate Properties

    5.0 (1 review)
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    Services - Seagate Properties

    Commercial real estate

    Property management

    Buyer's agent

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    Listing agent

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    11 years ago

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    HRH Real Estate Services - Bathroom at one of our properties on Lyon St.

    HRH Real Estate Services

    (29 reviews)

    I have been a tenant with HRH Real Estate Services and Renee Engelen for nearly a year, and my…read moreexperience has been egregious. On the first day of moving in, the refrigerator door was left unassembled and fell on me, injuring my shoulder. Only three days later, a water leak issue began--clearly a pre-existing problem that was never addressed before my tenancy. The water leakage under my floorboards has caused mold in the unit multiple times. Since then, I have gone through three separate remediation efforts and have been displaced multiple times with my children from my unit at Summit Ridge Condominiums, Parkview Terrace, Vallejo, CA. Both times I was displaced, I was promised timelines for resolution, but those timelines were repeatedly extended. I was forced to move between multiple Airbnbs, causing extreme stress, inconvenience, and disruption to my family. I have had to fight for weeks to obtain proper and lawful rent credits and PG&E payments. Throughout this time, Renee has repeatedly failed to respond in a timely manner, directly causing displacements and making the situation far worse. I have also been given conflicting information, unfulfilled promises, and experienced delays that appear retaliatory. My unit has repeatedly been left unsafe, unsanitary, and uninhabitable, with personal belongings left in bags under dirty tarps and furniture that was once assembled, disassembled. This has been by far the worst experience I have ever had, and I would not want anyone else to go through what Renee Engelen has put my children and me through. This management company's repeated failures, negligence, lack of accountability, and refusal to respond promptly have caused significant hardship. Anyone considering working with HRH Real Estate Services should proceed with extreme caution and ensure all agreements are fully documented in writing.

    Aided and abetted my landlord taking our $6,600 security deposit with no explanation or itemized…read morelist of damages. Landlord has since gone radio silent. Avoid renting with HRH as a property manager.

    Keegan & Coppin Co - Keegan & Coppin's Larkspur Office

    Keegan & Coppin Co

    (4 reviews)

    Honestly, if I could give NO stars, I would. I just sold my business and KC did nothing but create…read moreproblems. Josh sat on a potential lease from a new tenant for nearly 3 weeks. When I called asking if another team member could help out, I was screamed at by Ed because he wasn't feeling good and it was near the 4th of July! He "told" me, that if I got the info back in 3 weeks, "I'd be lucky". Imagine that... I finally had to call the owner and then miraculously, we received "approval" for tenancy. A week before escrow was to close, my broker received an email at 5:45pm on Friday Eve. From Theo stating that the prospective tenants would have to produce a laundry list of items before the landlord would sign?!?!?! WHAT!!! Imagine the stress caused on myself, the new tenants, my broker, my employees... After hounding these incompetent people and my landlord nearly everyday, the landlord FINALLY signed 1 1/2 business days before close! I had one day to say good bye to my customers of 8 years and the weekend to move out. NOW... JOSH is telling me my security deposit will take 21 days to process?? The new owners have purchased the biz "as is" and have given their security deposit 2 weeks ago!!! Why can't I have mine back??? I am seeking legal advice at this point.. PROPERTY OWNERS ... SEEK TRUE PROFESSIONALS!! Aside from the close, when called, Josh never returned phone calls. When I first decided to sell the business, Ed came into my shop and said "how sorry he was that I was selling"... In Front Of My Employees And Customers!!! Who does that? When there was a light bulb out, they sent an electrician... Unbelievable

    Thoroughly unprofessional. I had an unpleasant experience with Mr.Michael Towns who was our…read moreapartment manager. Once they pocket your deposit with flimsy excuses you CAN'T contact them at all, even to ask for the receipts. You can write to them, call their office but the guy you ask for will always be unavailable. When you look for renting an apartment in the North bay and you find that it is managed by Keegan Coppin, look for alternatives. You will save a lot of money and trouble.

    Martin Pang - Coldwell Banker Residential Brokerage

    Martin Pang - Coldwell Banker Residential Brokerage

    (56 reviews)

    Martin is the definition of a go-getter, and he comes with an expansive rolodex (or at least the…read moremodern day version of one); which boded extremely well for me as a seller. We had two very ... shall we say funky... adjacent properties that we needed to off-load after the passing of our father. Despite ME taking forever (and maybe running a year behind my self-imposed timeline) Martin was lightening fast and put all the puzzle pieces together seamlessly. I was skeptical that these properties would sell within a few months due to their... quirks. Martin had nothing but the utmost confidence that he would find the perfect buyer - and he did not disappoint! We went from finally being ready to do the pre-sale inspections and photos on February 14th to an accepted off-market offer on February 28th to closed on March 17th. Martin is the Real Estate Agent you want in your corner, and if we find ourselves ready to make another real estate transaction I will absolutely be calling him.

    A couple of months ago, we found a house we really liked and went to the open house. We put…read moreMartin's name down on the sign-in sheet without even telling him. That same night, he reached out to ask if we were looking to buy a new place. He actually helped us buy our first home in Santa Rosa about 10 years ago, so this wasn't our first rodeo. A few days later, we made an offer, and after a bit of back and forth, it got accepted. Martin also got the sellers to fix a leak in one of the bathrooms--plus they ended up upgrading the shower and replacing the flooring. From the beginning all the way through getting the keys, Martin was super attentive and made sure we didn't miss a thing. He also recommended some people to help with our previous house, which made things easier. Overall, he made the whole process feel smooth and almost stress-free. The whole family is loving the new place. Thanks, Martin, for your help!

    Seagate Properties - propertymgmt - Updated June 2026

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