Recently purchased a new oven and refrigerator from Shore Appliance. They had a large selection…read morefrom which to choose from. Their salesman, Ryan provided excellent customer service and the delivery personnel did a great job with the installation! Would highly recommend Shore Appliance for your appliance needs! Thank You!

The refrigerator had to be installed on the second floor. The stairs were steep and the path…read morenarrow. Aiden and his partner did a great job getting it up there without messing up the walls. This involved taking the doors off the fridge. Very pleased with the purchase so far.

Just left Ace hardware centerville road location. Gene helped me & went above and beyond.. the hose…read moreI was looking for wasn't available in the store but he advised me to check online & I could have it shipped.. which is what I did. He checked on the store computer but it wasn't there. 5 star customer service ! I'll definitely be back. Thanks Gene!​

I was told when I drop my lawn mower off that there was nothing ahead of me on the schedule and…read morewhen I finally got in touch with you after not hearing any update the second day I called and got scolded and you hadn't even looked at it yet.

worked with Diane at Lewes store, very nice, knowledgeable about products, will collaborate with…read moredesigners if you choose.

We had a Great experience with Shore Appliance in Lewes. Our refrigerator stopped working 5 days…read morebefore Thanksgiving. Our salesperson John and the store manager were great helping us pick out the right refrigerator and were able to deliver it the day before Thanksgiving. They saved the day. The delivery guys were on time and setup was great. This is our go to appliance store. I highly recommend Shore Appliances.

The buying experience was great, but after that, it's terrible. So they tripped over themselves,…read moretrying to sell you the equipment, then it comes in late, and then the delivery doesn't include installation. Oh great I have a new gas dryer hook it up yourself! Absolutely the worst would never recommend this place to anyone.

We purchased a Bosch 800 series dishwasher from ABW. The price was comparable, and the service was…read moreunmatched. The dispatch team is so quick and responsive for scheduling, and worked with me when I needed to change dates. It was delivered and installed by Paco, who went above and beyond: when he discovered it needed a new outlet installed, he didn't ask to reschedule--instead, he helped me contact sales to make the order change, installed the new outlet, and even located *and labeled* our unmarked breaker for the dishwasher on our basement breaker panel. Then he waited while I filled an already-existing oversized access hole behind the dishwasher with copper mesh and spray foam to keep neighborhood pests out! Amazing service--I'd use ABW again just to work with their delivery and installation team.

Stumbled upon this place randomly while spending the day in Olde City. We were welcomed warmly by a…read moreSwift, not sure if he's the original or not, but it's definitely family owned and operated. He was very kind, offering great cooking suggestions and conversation. He really knew his stuff, not only about his offerings but the local food scene in Philly. We were not in the market for some of his industrial cooking equipment such as deep fryers, meat slicers, ovens and wood fire pizza gear and such, but my daughter who is obsessed with cooking BEGGED to stop in. We were pleasantly surprised to find some fun cooking gadgets, utensils and food prep equipment in the back...at a steal, too! We bought a 6 pack of plastic squeeze bottles for oils and icings cheaper than buying them one at a time any where else! We bought ladles in a few sizes...some small enough for pancake mix dropping and others for hot pots at home. A really nice variety! We bought heavy duty spatulas and large brushes for marinating. The goods were excellent quality you won't see at big box stores and I'm still so impressed with the prices! It's definitely worth checking them out if you're even the slightest bit into cooking. We felt like kids in a candy store. There's a few 30 minutes loading zones in the area and one directly out front. They do take cards, even for the smaller purchase and the cashier was also very welcoming and kind. A fun stop I can see making again! We love, and are having fun cooking with everything we bought!

From the owner: Restaurant and bar equipment supply and design for over 100 years. read more

We have dealt with them for years. Serivce has always been prompt, couteou8s and effective, as…read morewell as reasonably priced.

A truly excellent experience from start to finish. Their scheduler was helpful and provided all…read morethe information we needed to be ready for the tech. The tech arrived promptly, did excellent work, was a pleasure to deal with and left the place cleaner than he found it. I would call on them again in a heartbeat.

Shopping for new fireplace doors/screens we stopped in here for information. WOW - we learned a…read morelot! Originally expecting a casual retail experience, we learned about draft, airflow, firebox issues, door design and finishes, and more. None of this was designed to upsell us. Rather, it was to more fully inform us to help make a wise decision. It seemed this place wanted to ensure we would be fully satisfied. I recommended The Fireplace Shop create a YouTube video to inform potential customers of fireplace basics BEFORE visiting. The information was that good. Our plans to DIY replace a collection of hardware store fireplace doors and grate and have a separate company do a chimney inspection/repair are gone. Bad idea! If we do this job, we'll do it right! BTW- our solution was NOT to hire the Fireplace Shop to do the job. They have trusted referrals for a comprehensive one-stop solution. That's what we want! My advice to others is to go with questions and an open mind. Be patient and you may be rewarded with a bounty of useful information. Thanks! Also - I was given a storeroom tour as we talked. There is a lot more to this place than the front showroom.

These brothers Dan and Chris are experienced and really know the fireplace and outdoor BBQ…read morebusiness. If you're looking for a fancy place with slick salesmen, this is not the place for you. We were looking for a Heat n Glo fireplace unit. Dan gave us a great price and was able to find us our fireplace in the midst of supply chain issues. Dan gave us great advice about installation. Plus, while in the shop, we also found a mantle that will work out perfectly. We can't wait to enjoy our Heat n Glo fireplace.