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    Sears Hometown Store

    2.8 (9 reviews)
    Closed 10:00 am - 7:30 pm

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    7 years ago

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    8 years ago

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    Ask the Community - Sears Hometown Store

    Who is in charge of Tech assigned to home AC repair? Would love to speak to Distract Manager!!!!!

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    The Home Depot

    The Home Depot

    2.6
    (157 reviews)
    5.2 mi
    $$

    Adding to my review that I really appreciated Pedro today! He recognized that I'm this tiny little…read more5 foot tall 82 pound woman who was probably going to need help with the stuff I was trying to pick up. Not only did he help me get it all loaded up he enlisted another employee to help and they got it done fast. Once we were outside, I realized I purchased the wrong size cinderblocks so they sent me back inside to make the exchange. While I did that Pedro loaded up the proper cinderblocks onto the cart for me, and then met me outside in the voting and unloading lanes where my truck was parked. He helped me load those into my truck as well! Before this, I was being helped by one of your other customers. I thought it was very smart of Pedro to realize that another customer was helping me and that he should step in and get the job done, which he did! That is management material, right there! Somebody who recognizes and performs good customer service. Thank you, Pedro!

    Very bad customer service! HD sent us a table that was already damaged and now HD is saying that we…read morecannot return it. Now we have to go through this whole ordeal of disputing this! Also canceled a different order that we did not receive, and homecdepot still charged me for it and have not credited me back for it. Had to call several times, speaking to several different people, said it will take 60-90 days to review . This is ridiculous ! . I'm calling Better Business Bureau on this company. It has been such a headache. Home Depot you need to check your products before you send them out damaged & defected! This has also happened in the past with cabinets we ordered, were sent to the HD store .HD store employees opened the cabinet boxes at the store and they were all damaged. Had to be reordered 3 different times because they kept coming to the store damaged !We have been long time customers of Home Depot Not anymore! Very disappointed in your company!. We are going to close our Home Depot credit card. We never want to give you business ever again! It makes me put 1 star otherwise I would not give any stars.Wow I just noticed all the other one star reviews from other customers. Obviously HD does not care about their customers.

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    Sears Hometown Store - appliances - Updated July 2026

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