Review is EXCLUSIVELY for DAISY. She was a down to earth,…read morenot pushy, honest and kind sales staff that went above and beyond to assist me. I actually ended up revisiting the store again just because of the positive experience I had the first time with her. I hope upper management realizes what a team player, and genuine staff member they have on their hands. Would highly recommend stopping by the shop if she's the one working.

Rude obnoxious and lazy female staff member working here. I had a completely ridiculous interaction…read morewith her last week (May 13) and I will not be going back here. Unbelievable.

My husband Paul and I have learned a lot from Josh S at Shoe's and Feet can have a positive effect…read moreon the rest of our body. Josh loves what he does and is great at it. His business card says; Certified Shoe Fitter. Thanks Josh!

I bought shoe from here and used it once. They refused me the refund but store credit and explained…read morethat the shoe is damaged. Very disappointed by their customer service.

I have to mention this store for their positive attitude within a pleasant atmosphere. Needing to…read moreaddress an urgent matter that required a place to sit and take care of business. No one approached me with the "If you're going to buy something" reprimands, I got the opposites, I took a bus to save the $22 tolls a one person car pays. My grateful review is one person was over the top helpful when I asked where a bus comes soon, the gentleman immediately told me how to get the where I was going and offered to lead over to make sure I found the stop. And of course I shopped, what kind of shoe Whore like myself miss an opportunity like that. DSW has been a go to for years and with this last experience , guaranteed my continued patronage for years to come!! Jack

Sarah gave us outstanding service at DSW in Redmond today. Welcoming, knowledgeable and patient…read more We had several questions and Samah was efficient and cheerful. Very helpful and made for a "we will be back" experience!

I have been a loyal customer of the Totem Lake Rack location since it first opened, which is why I…read morewas so disappointed by my experience today. Less than a month ago, I purchased three of the same work shirts. After the very first wash, one of the shirts began falling apart due to what appeared to be poor fabric quality. I returned to the store with the other two shirts, which were completely unworn and still had the original tags attached. I also brought the damaged shirt, along with its tags, hoping the store would stand behind the quality of the product. Unfortunately, the manager was rude and immediately told me she would not accept the damaged shirt because it had been worn. I politely asked to speak with the store manager, but when she came out, she was also dismissive, rude, and showed no concern for my situation or my long-standing loyalty as a customer. I understand that stores have return policies, but I believe there should also be consideration for defective merchandise and for customers who have supported the store for years. I left feeling disappointed, unheard, and undervalued. I hope this feedback is taken seriously so that future customers receive better service and defective products are handled more fairly.

NORDSTROM RACK @ KIRKLAND TOTEM LAKE…read more Parking is available in their lot, and it's shared with the rest of the plaza. It does get extremely busy especially on weekends but you'll still be able to find a spot. All parking is completely free. When you walk into Nordstrom Rack, you'll either take the escalator or the elevator since everything is on the second floor. The store itself is huge, and they always have a lot of items on sale. I came in specifically looking for UGG shoes, but they were sold out everywhere. The associate, Aiden, was extremely helpful and kind. He went through every single aisle trying to find the exact pair I wanted, and even though they weren't in stock, I really appreciated how much effort he put in. The store has a big selection, especially when it comes to clothes. A lot of the items are designer pieces, yes, they're discounted, but most things still range from around $60 to $100, especially jeans and other clothing. Overall, I really enjoyed my experience here and would definitely come back. I like this location. It's not the biggest Nordstrom Rack I've been to, but it still has a great selection, and it works perfectly for being in Totem Lake.

Exceptional, personalized service from Logan!…read more I had an amazing experience at Roadrunner Sports in Bellevue, WA, all thanks to Logan. He spent over an hour with me, patiently helping me find the right pair of shoes. He is extremely knowledgeable, kind, and considerate. He didn't just sell me a shoe; he gave me expert advice on which brands fit my specific needs and explained the "why" behind every recommendation. I felt truly seen and heard. Logan's level of customer service is rare these days, and my feet (and I!) are so grateful. Corporate needs to recognize this man--he deserves a raise or a promotion for the stellar work he does. I've already told everyone I know to go see Logan!

Whatever schedule they have for employees it's not working. Very friendly people, nice shoes, but…read morelots of waiting for help. Like, expect buying a shoe to take an hour plus...on a Monday at 4:30. Don't even think about visiting on a weekend. *"Your personal sit area."

I've shopped at the Famous Footwear in Woodinville twice now, and both experiences were outstanding…read morethanks to Austin. He was the lead shift associate on duty both times and provided some of the best customer service I've had anywhere. During my first visit, Austin was professional, patient, and incredibly knowledgeable in helping me find the right athletic shoes. Even though he was busy putting out stock, organizing, and cashiering, he still took the time to give me excellent service and never made me feel rushed. When I returned to buy a second pair of the same shoes, I couldn't find them on the floor. Instead of brushing it off, Austin researched the inventory and tracked down the exact size I needed. That extra effort made all the difference. What really stands out is his confidence and product knowledge. He carries himself with such professionalism that I honestly assumed he was the manager. Knowing that Austin is working gives me total confidence that I'll receive top tier service every time I come in. Great customer service is rare, and Austin delivers it consistently.

Ceaser provided outstanding customer service. Very helpful and kind. Good selection of shoes.read more

I was so happy to go to Market Street Shoes yesterday, their shoe selection and service is…read moreunmatched. Danelle was so kind, helping me to find the perfect shoes that I was looking for. The Dansko sandal was the perfect fit and she even found one in the back that was a silver /black combo, last pair! AND then I found they have beautiful clothes in the back I found a darling dress to go with my new sandals. Mission accomplished ALL at this wonderful store! The entire staff is warm and genuine. Definitely check out this amazing store! Thank you Danelle for staying late to help me, I'm very grateful for your excellent customer service and patience. I'll be sure to come back! Thank you all! Lisa

I have been a customer for Years and their team gives exceptional service on every visit, plus they…read morestock cute shoes that work for my reality....getting older so wanting comfort AND style. Oh--and my husband reliably finds great shoes here too!

As a foodie, I'm slowly but surely eating my way through this shopping center! I can't say my…read morewallet is happy about it, but I've enjoyed a number of meals here over the years, especially as new spots have popped up. The selection is pretty diverse in terms of types of food - burgers, ramen, pasta, sushi, pizza, Thai (vegan) and more... it's all here! For a little treat, grab ice cream at Salt & Straw, a boba tea from Don't Yell at Me, or a coffee and pastry at 203º Fahrenheit Coffee. It's tough to resist any of these. With this being an outdoor shopping center, it's the most lively during the spring and summer. There is a main outdoor seating area near the cinema and tables here fill up pretty quickly during the warmer months with people who opt for takeout from one of the casual eateries. Across the street, smaller sections of seating are accompanied by fireplaces. I've been grateful for the fireplaces and heat lamps during the wintertime! Other than exploring the food options, I enjoy browsing Nordstrom Rack and could spend hours at the Barnes & Noble. Trader Joe's and Whole Foods are also here. Along with these larger stores, there is a variety of small boutique-like shops, providing an opportunity to support the small businesses. As for parking, the main lot in front of Trader Joe's and Nordstrom Rack get pretty crowded, so I'd recommend parking in the garage on the side of Chase bank. Each parking spot in this garage has a light over it that turns red if occupied and green if available, making it really easy to navigate. With spring right around the corner, I'm sure I'll find myself here again shortly!

This is an example of a well done mixed-use area/center. It has retail, restaurants, office space,…read moreand even residential apartments! I initially had some reservations about finding parking since the outer lots were pretty full and busy due to the Trader Joe's and Whole Foods, but as I walked into the middle of the area, I realized that there were also free parking garages that I could have used. Thoughtfully enough, they even had the number of spaces available displayed on the entrances. This place must get super busy to need that feature! I liked how the greenery was well kempt, and how there were navigational signs so you don't get lost. I went to the Paper Source, Due Cucina, and Don't Yell At Me. Super convenient! I guess the only thing I wished it could have was a better way to travel there through public transportation.

Such a great experience with The owner and his team!! My husband is a mechanic with very…read morelarge/wide feet. Finding comfortable shoes for him is virtually impossible. They scanned his feet to see where the pressure points were, and my husband ended up finding three pairs that work for him! He suggested some great insoles as well that helped the shoes feel even more comfortable. We had our two little boys with us and everyone was so patient and understanding as we tried in shoes. We appreciated the attention to detail, and that he had such specific knowledge about the different brands and what shoes would work best for my husband's situation. We will definitely be back again!

Great people, one on one service expensive but for speciality shoes was worth it will order what…read moreyou need if they don't have it in stock

Well we were enjoying dinner in kirkland last night and decided to pop into this shop to look at…read morehats real quick. It was 15 min before their closing so we were not Planning on lingering! Before we even got in the door we were met with hostility from the woman behind the counter, she told us in no uncertain terms we were NOT welcome to browse and wanted to know what we were shopping for! My friend said she just quickly wanted to look at hats and the woman and her coworker roughly pointed her in the direction while mumbling under their breath that we were not welcome and should just leave! We were there less than two min and that was way too long for me! I would NEVER EVER give a penny to a company with this sort of employees or service! We were in no way being rude, pushy or out of line! The store was literally still open and the door was unlocked! Such gross behavior from older adult women! They should be ashamed!!!

Wonderful woman's Botique in the heart of downtown Kirkland. Friendly and helpful service with an…read moreamazing selection of clothing and accessories. There is something for everyone in this store. It's my one stop for a new outfit for an event or a quick gift for a friend. Be sure to check out her "sale room". I highly recommend!