I have never wandered in despite liking the window dressing…read more Today I stopped in and was happy to find everything I like with a helping of friendly service and an in house tailor for alterations. They hit the bullseye and now have a return customer pending a successful pickup once the work is done. I don't buy clothing often enough to be a savvy buyer, but prices were predictable and the apparel felt quite well made.

For a man, I am very particular about my clothing, especially how it fits, length of the pants,…read moreetc. I have been buying clothes from this store for many years and they do a fantastic job! No sales pressure, but very clear answers to any questions. When they haven't had my size they'll order it for me. if a particular manufacturer is no longer making the pants I want they'll show me what else might be available. And their tailoring is exceptional, Yakov is a master tailor. If I were still working I wouldn't hesitate to have him make my suits and tailor my dress shirts. He's a true gem. We're so fortunate to have this store in Kirkland!

I have to mention this store for their positive attitude within a pleasant atmosphere. Needing to…read moreaddress an urgent matter that required a place to sit and take care of business. No one approached me with the "If you're going to buy something" reprimands, I got the opposites, I took a bus to save the $22 tolls a one person car pays. My grateful review is one person was over the top helpful when I asked where a bus comes soon, the gentleman immediately told me how to get the where I was going and offered to lead over to make sure I found the stop. And of course I shopped, what kind of shoe Whore like myself miss an opportunity like that. DSW has been a go to for years and with this last experience , guaranteed my continued patronage for years to come!! Jack

Sarah gave us outstanding service at DSW in Redmond today. Welcoming, knowledgeable and patient…read more We had several questions and Samah was efficient and cheerful. Very helpful and made for a "we will be back" experience!

Kyle is hilarious and very helpful. Alot more than others at this particular location. Some act as…read moreif it's an imposition to help me spend my hard earned money. They probably should be working the fryer at McDonald's. Anyways my latest experience was great and based upon that ill be back.

I have been a loyal customer of the Totem Lake Rack location since it first opened, which is why I…read morewas so disappointed by my experience today. Less than a month ago, I purchased three of the same work shirts. After the very first wash, one of the shirts began falling apart due to what appeared to be poor fabric quality. I returned to the store with the other two shirts, which were completely unworn and still had the original tags attached. I also brought the damaged shirt, along with its tags, hoping the store would stand behind the quality of the product. Unfortunately, the manager was rude and immediately told me she would not accept the damaged shirt because it had been worn. I politely asked to speak with the store manager, but when she came out, she was also dismissive, rude, and showed no concern for my situation or my long-standing loyalty as a customer. I understand that stores have return policies, but I believe there should also be consideration for defective merchandise and for customers who have supported the store for years. I left feeling disappointed, unheard, and undervalued. I hope this feedback is taken seriously so that future customers receive better service and defective products are handled more fairly.

Since starting track, I really needed new shoes, so came to the store on a Wednesday, around 6 pm…read more Because of low team member counts, they had altered closing hours to 7 pm. The store was pretty empty, and I was almost immediately helped by a staff member, though this would probably vary depending on crowd size. Max lead me through the foot-scanning process that showed the size, arch, width, etc. of my foot, and gave recommendations on shoes. The workers were knowledgeable about what kinds of footwear would work for me. Shout-out to Max for being really patient with me trying out all the shoes, spikes, and socks! The shoe prices were in-line with other stores, and if you sign up for VIP you get a 10% discount. Overall, my experience was great (though again the store was not busy so this probably varies), the staff were amazing, and I'm excited to use my new shoes!

Went in with my husband today. We were both looking for custom insoles and new shoes. He was helped…read moreby a sales rep, Rhian, who couldn't have been less interested in helping us. She didn't even acknowledge me. She did do the foot scan for my husband but didn't have him walk on the treadmill to observe his feet. She ended up recommending a completely different kind of shoe than the one he bought there last year and couldn't explain why before he was recommended a more stabilizing shoe and now he was recommended a less stabilizing shoe. She said that can happen in young people and as they grow, their needs change. He's 59, pretty sure he's done growing. He went forward with the insoles and thought he'd try the new recommendation, but they didn't have his size. At this point Rhian went from uninterested to annoyed. I decided to ask for a different person to help me, but after an hour or so of Rhian's attitude, I wasn't interested anymore.

I've shopped at the Famous Footwear in Woodinville twice now, and both experiences were outstanding…read morethanks to Austin. He was the lead shift associate on duty both times and provided some of the best customer service I've had anywhere. During my first visit, Austin was professional, patient, and incredibly knowledgeable in helping me find the right athletic shoes. Even though he was busy putting out stock, organizing, and cashiering, he still took the time to give me excellent service and never made me feel rushed. When I returned to buy a second pair of the same shoes, I couldn't find them on the floor. Instead of brushing it off, Austin researched the inventory and tracked down the exact size I needed. That extra effort made all the difference. What really stands out is his confidence and product knowledge. He carries himself with such professionalism that I honestly assumed he was the manager. Knowing that Austin is working gives me total confidence that I'll receive top tier service every time I come in. Great customer service is rare, and Austin delivers it consistently.

Ceaser provided outstanding customer service. Very helpful and kind. Good selection of shoes.read more

I have been a customer for Years and their team gives exceptional service on every visit, plus they…read morestock cute shoes that work for my reality....getting older so wanting comfort AND style. Oh--and my husband reliably finds great shoes here too!

Market Street Shoes had a great sale at the Ballard Hullabaloo this year. Both Kelsey and Danelle…read moredid an amazing job with all the customer, including me. Thank you Kelsey and Danelle! Pam

As a foodie, I'm slowly but surely eating my way through this shopping center! I can't say my…read morewallet is happy about it, but I've enjoyed a number of meals here over the years, especially as new spots have popped up. The selection is pretty diverse in terms of types of food - burgers, ramen, pasta, sushi, pizza, Thai (vegan) and more... it's all here! For a little treat, grab ice cream at Salt & Straw, a boba tea from Don't Yell at Me, or a coffee and pastry at 203º Fahrenheit Coffee. It's tough to resist any of these. With this being an outdoor shopping center, it's the most lively during the spring and summer. There is a main outdoor seating area near the cinema and tables here fill up pretty quickly during the warmer months with people who opt for takeout from one of the casual eateries. Across the street, smaller sections of seating are accompanied by fireplaces. I've been grateful for the fireplaces and heat lamps during the wintertime! Other than exploring the food options, I enjoy browsing Nordstrom Rack and could spend hours at the Barnes & Noble. Trader Joe's and Whole Foods are also here. Along with these larger stores, there is a variety of small boutique-like shops, providing an opportunity to support the small businesses. As for parking, the main lot in front of Trader Joe's and Nordstrom Rack get pretty crowded, so I'd recommend parking in the garage on the side of Chase bank. Each parking spot in this garage has a light over it that turns red if occupied and green if available, making it really easy to navigate. With spring right around the corner, I'm sure I'll find myself here again shortly!

This is an example of a well done mixed-use area/center. It has retail, restaurants, office space,…read moreand even residential apartments! I initially had some reservations about finding parking since the outer lots were pretty full and busy due to the Trader Joe's and Whole Foods, but as I walked into the middle of the area, I realized that there were also free parking garages that I could have used. Thoughtfully enough, they even had the number of spaces available displayed on the entrances. This place must get super busy to need that feature! I liked how the greenery was well kempt, and how there were navigational signs so you don't get lost. I went to the Paper Source, Due Cucina, and Don't Yell At Me. Super convenient! I guess the only thing I wished it could have was a better way to travel there through public transportation.

This shop is ideal for people who need comfortable shoes for foot ailments such as plantar…read morefascitis, arthritis, bunions, extra wide feet, and so on. The available selection is highly curated by the store managers, with road-tested feedback on shoe models that enhance comfort and minimize pinching and pain. The store doesn't have mind-numbing, vast choices. It's usually endless choice that leads to paralysis. However store clerks do in-house fitting that gets the customer an appropriate shoe model which has proven to work well for many other people with similar foot issues. I bought a paid of HOKA trainers there...nothing fancy, not a huge range of choices, but it was a good choice to reduce my foot pain. Sometimes the focused care of store clerks who have seen multitudes of customers with similar foot conditions and can make optimal recommendations is better than dazzling yet confusing racks of shoe model options.

Hire pressure sales tactics wasted my time and money. I wanted to get a pair of Brooks Beast…read moresneakers to replace my current pair. I had gotten the previous pair from Sole Perfection so I went back there. They didn't have any available in my size (Mens 12.5 EE). But rather than offer to order the pair, the sales clerk raved about Hoka Transport. The width felt snug, but it was close enough that I bought it. 2 months later the inside heel had already started wearing out, leading to the hard plastic painfully poking into my heel. Sole Perfection offered to replace it as a warranty replacement and told me they had another in my size. So I made the trip there only to find they didn't have my size, only 12.5 D. So I left empty handed. A week later, they had the right size, but it was a different color. Not a problem for me, so I go back a 3rd time. But I could barely get my feet in because of how much they pinched the sides of my feet. The sales clerk assured me it would take a day or 2 to adjust. Nope, just as painful as ever. So I'm just going to order a pair of Brooks Beasts from Amazon. I'm stuck with my basically unwearable pair of Hokas and I'm out nearly $200. I'm upset at Hoka for making crappy quality shoes. And I'm upset at Sole Perfection for not listening to me when I said what brand of sneaker I wanted to buy. Dec 9 edit - I will raise my review to 2 stars. I appreciate that store staff tried to make things right. But they weren't able to. Ultimately I spent $190 on sneakers I could only wear for 5 weeks.