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    Second Life

    4.6 (184 reviews)
    Closed 7:30 am - 11:45 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Reviews With Photos

    Some piece hanging from my dryer drum that wasn't there before the repair & they refused to reattach without me paying again
    Ray S.

    Owner reached out to me to make things right and sent out a technician. Great job very happy with the customer service.

    Invoice

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    2 years ago

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    2 years ago

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    2 years ago

    Victor was great. Knew his stuff. Would recommend!! Was always on time or ahead of schedule!

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    2 years ago

    Victor came immediately after submitting a request and completed the job within a few minutes. Will work with again in the future. Thanks!

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    2 years ago

    Extremely quick to respond. Showed up on time. Part was ordered and service delivered as promised. Great work, honest and reliable.

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    2 years ago

    They had Prompt service and technician was Friendly, professional, and helpful. Work done to expectations.

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    2 years ago

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    2 years ago

    Paul came out and did what was thankfully a very quick look/fix on our fridge and life has moved on. What more can you ask for? Thank you!!!

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    2 years ago

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    2 years ago

    Very professional, on time and did a great job at a reasonable price. I will use them again

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    Page 5 of 5

    Ask the Community - Second Life

    Review Highlights - Second Life

    With the actual repair, I had the same technician, Paul, and he continued to provide excellent service.

    Mentioned in 38 reviews

    Read more highlights

    Wilshire Refrigeration & Appliance - Wilshire Refrigeration team

    Wilshire Refrigeration & Appliance

    (376 reviews)

    Northridge

    Our sub zero isn't that old and we saw a water leak coming out onto the hardwood floor. Saul was…read morethere for us...solved the problem and then asked when the last time we changed the water filter ... (not sure ever had) so he changed it for us. He's so professional and helpful too. Nice guy!!!

    We installed our Thermador refrigerator in June, 2024 and in March, 2026 (less than two years…read morelater) the ice maker stopped working so I asked my husband to contact Thermador to request a trusted appliance repair business referral. The representative referred us to Wilshire Refrigeration & Appliance. The service call was $125 and the technician came out on March 18, 2026. On the day of our appointment, he arrived in a fancy black SUV; not a standard work truck or van. It took awhile for him to come inside. He opened up his hatchback, stood there for several minutes, took a few drinks from his thermos, wiped his face off with a towel then walked up to our door in slow motion with a drill in his hand. I told my husband "Oh boy, I'm a little concerned about this guy already." We introduced ourselves and brought him into our kitchen. The first thing he said was "If I have to pull out that refrigerator from the wall, the clock starts ticking." Apparently, the $125 service call didn't include pulling the appliance away from the wall so he could check behind it so my husband pulled it out for him. After doing so, he didn't inspect the backside. He opened the front door, glanced inside and said "you need a new ice maker and the cost to install one will be appx. $1,500." I told him I was not interested in paying $1,500 for a new ice maker that has only been in operation for 1 year and 7 months. I can buy a lot of ice for that price." He then said "Well you can buy a new one or you might want to consider buying a sub-zero refrigerator." Why would this repair technician even suggest this considering the fact that Thermador referred his company to us? In conclusion, we sent him on his way and my husband researched how to replace the ice machine on YouTube. He ordered the replacement part on Amazon for $130 and installed it. Within an hour, our ice machine started working. How many old ladies has this company scammed for a $1,500 ice machine repair? If the part costs $130, the labor cost should not be $1,500 plus $125.00 for the service call and an additional cost to pull the refrigerator away from the wall! Total scam. Do not use this company.

    Sam Appliances Repair - VIKING refrigerator evaporator coil replacement.

    Sam Appliances Repair

    (419 reviews)

    I can't say enough good things about these guys. We have a 15 year old fridge that stopped…read morecooling. Thought I would either 1) be charged $900 buck for a new compressor, or 2) have to buy a new fridge. These guys showed up when they said they would and realized that the problem wasn't the compressor, but the relay. They also repaired my icemaker while he was there and had all the parts in his truck. Due was waaaaayyyy more knowledgeable than the guy who used to repair my fridge and -- get this -- cheaper. I'm calling these dudes for everything from now on!

    I had an excellent experience with Sam Appliance Repair. I called Friday night around 6:18 PM about…read moreour refrigerator, which had stopped cooling. Sam was extremely responsive and immediately set up an appointment for the next day between 3-6 PM. I mentioned I had another commitment in the afternoon, but Sam insisted on coming in the morning between 9-10 AM to take a look himself. He quickly diagnosed that the fan wasn't working and replaced it right away, providing a 3-month warranty for parts and labor. Later that same day, around 10:30 PM, the refrigerator stopped working again, no compressor or fan sound, but the power was on. Since it was the weekend, I couldn't reach him immediately. On Monday morning, I called Sam, and he promptly scheduled an appointment for the same day between 3-6 PM. He arrived on time, diagnosed that the main board had failed, and ordered a replacement part. Two days later, Sam came back without me needing to follow up, replaced the board, and our refrigerator was working perfectly again. He charged a very reasonable price and gave a 1-year warranty for parts and labor. Sam is polite, professional, and genuinely cares about helping his customers. I feel so lucky to have found Sam Appliance Repair, this is exactly why he deserves 5 stars. Thank you so much, Sam!

    Second Life - homeappliancerepair - Updated June 2026

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