Very rude staff. Wouldn't give a quote over the phone even though I had all the information they…read moreneeded as well as my insurance information. They wanted me to come into the store to use a high pressure sales tactic and waste my time. Do not go to this company, plenty of other eyewear companies out there to go to.

Wanted to write a newer review. Dr. Tchao is amazing! I drive all the way from the Worcester area…read moreto see her every year.

By far the best visit I've ever had to the optometrist! Bob and George were both welcoming and…read moreknowledgeable. I called in for an emergency appointment and was seen an hour later. I also purchased the same day. My glasses were ready the next day too. Such a fun experience certainly going back next year for my routine exam.

Because I do a lot of business in Lower Mills and because I prefer to cater to small, owner…read moreoperated businesses, and because as a black man I like to give black entrepreneurs my money, I chose Eye & Eye, even after the owner first gave me a chilling reception months before. I didn't feel welcome and should have gone by my gut impression. Still, I scratched it up to perhaps he was having a bad day and went there for new glasses, the first pair I'd have for both far and near-sightedness. Mr. Nicholson's attitude wasn't warm, yet it wasn't so unpleasant as to turn me off, so we continued our exchange, and I bought my glasses from him - a mistake. I went back two days later with questions about my focus and the slanting, and curved images I was experiencing. Mr. Nicholson replied by explaining what he explained when I first tried the glasses - that I had to adjust my vision lower to read with transition lenses. I concurred that it will take some getting used to after never having the experience before. I explained that I'm a seventy-five-year-old man, who needs to get accustomed to wearing them and adjusting my eyes accordingly, and that I had other questions. There was never a simple acknowledgement that there will be a learning curve to getting used to something new. Rather, a younger man (an optician student) stepped forth from the back of the store and explained the cause of some of my concerns and agreeing that it will take time to get used to the new glasses. After thanking the young man for his assistance, Mr. Nicholson again tried to explain what he had already done, that I must focus lower on the written word. I tried to explain that I "got it," that he had explained it more than once and was now talking to me as one might talk to a child, when indeed I had other questions. Mr. Nicholson then talked over me, telling me and others in the store that I wanted to talk and not listen. As I don't argue with people yet felt myself getting angry. I turned to leave, stating that I do not do business with people who yell at me and treat me in a demeaning manner. He continued to berate me further and more loudly and talk about my listening skills. He was even asked by a woman who also came from the rear of the store to calm own. I was leaving, on my way out the door, when he added, he'd rather give me my money back. Oops, what!? As a person of integrity, I understand full well when one doesn't want my business. Such a statement was insulting and obviously one in which he in fact didn't want my business. I'd have been a fool to leave the store with the glasses, so I turned and said that was for the best. Give me my money back, here are your glasses. I stood quiet while he undid the transaction. He reversed the charge to my debit card, and I left without speaking another word. I write because it's important that people know (in spite of some positive reviews) that Mr. Nicholson can be quite rude, insulting, arrogant, and indignant with an air of superiority. I would not have felt good about myself if after such a comment, I continued on my way before indeed, requesting my money back and relinquishing the glasses. I was not rude, never raised my voice and was simply asking normal questions one might have from wearing a new pair of glasses after never having the experience previously. I would not recommend any self-respecting person to do business with Eye & Eye Optics. You might get spoken to as a child and told outright that they don't want your money. Thinking one is always right, not allowing the customer to explain him or herself, and reiterating the same message for an innocent and appropriate question is no way to do business. Avoid this company.

I had a great experience! Dr. Vo was friendly and very knowledgable. She took her time to explain…read moreher recommendations including the science and trends happening. I learned a lot about the tests being performed and how my eyes would change as I aged. There were also lots of options provided for contact lenses for me to consider. The rest of the staff was friendly and helpful. The office was clean and tidy. I was able to get an appointment quickly. Parking can be tricky since it is street parking.

Due to COVID me and my husband has not seen an optometrist for over 2 years but it was time. We…read morehave eye insurance so why not use it! I am so glad we decided to go to Lifetime Vision. Just do it, you won't regret it. You can make easy appointments online and if the time doesn't work out, you can call them to ask! Right now I believe it's appointment only, the door is always locked so if you have an appointment walk, up to the door and knock. They take your temperature at the door. I would say that out of all my years seeing various eye doctors, Dr.Chiu was the most thorough. So my advice is to leave an hour out of your day for the appointment. After check in, the technician showed us the iWellness Retinal Exam (additional $49 on top of the copay) and it was super cool. We both decided to do it and found out that My eyes showed a chance of getting glaucoma and to just be watchful of it. The one thing that I do appreciate that I have never experienced is explaining to me what they are doing while they are doing it. During my exam with Dr.Chiu she admits that she is very conservative and likes to give you all the information so that you can make your own informed decisions, which I really appreciate. I prefer to get all the information versus none to little. I did learn a lot and you can tell she really loves what she does and cares about the patient. It honestly made me take a step back and review how I can take better care of the two eyes that god has gifted me. Book an appointment! You won't regret it!

TLDR: staffs were nice but i feel like they were trying sell different contacts brands that did not…read morework for me. chose to come here because i saw all of the positive reviews. my experience unfortunately was just okay. i came for glasses and contact exam. staffs and doctor was nice. everything went smoothly. they gave me some trial contacts and i paid for my exam. i noticed that they did not give me my prescription and i had to ask them for it. they only printed my glasses but not my contacts because i was on a "trial" period. it was an odd response. my old monthly contacts work just fine but they kept insisting that the dailies were better. regardless i would have preferred to still have my monthly contact subscription that i paid for. and if the dailies work out then print me that later. but i just went on with my life since i still had some monthly in stock so anyways i tried the dailies for a week and it was okay for me. i asked them how much for a year's worth of supply and it cost 2-3x more than my monthly. i obviously prefer the monthly that was already working fine for me. even if you throw in some contact solutions bottles that i can get at a discount, it comes in much lower than the dailies. i asked them to just give me a prescription for my monthly contacts that i was already using. they insisted i try another upgraded version of my current contacts. so i had to drive all the way over to pick up another trial. after a few days of using it, my eyes was hurting at the end of the day and was watery when i was driving at night. this upgraded monthly clearly did not work out so i once again just asked for my previous brand that i have been using for over 5 year after a few emails with no responses, i made a phone call and they finally sent me my original contacts that i was already using before hand overall was just a painful process, required a lot of driving back and forth, phone calls and coordination before i can just get my prescription that i have already paid for

I thought this was my eye dr's. I thought this was the place where I could visit my dr year after…read moreyear. Third year, third doctor for the exam last year. The new one decided I needed prism, and since then my eyes seem worse than ever. Also the exam seemed very very quick compared to past exams (like for the past dozen years or so). Everything seemed like an add on too, I am just not happy here and since there's a place in every town (and at BJ's) I am going to have to move on. Sigh.

This is the worst experience I've had with them. Came to pick up my glasses from a quick fix and my…read moreold lenses were scratched, as if someone pressed down on the them. The manager (Val?) who was doing the fixing adamantly denies scratching them and instead aggressively blamed me for bringing in "already scratched" glasses. She said she will not admit to scratching them because she doesn't want to pay for the new lenses. Understanding but suspicious. I've been a loyal customer for 5 years and this is the treatment I get Why weren't the glasses checked before the fixing and if they were scratched ( which they weren't cuz I would have ordered new ones) - why wasn't this reported to me by the office beforehand? What's making me more confident that she scratched them is that this is THE SECOND TIME this has happened. But last time the lenses were brand new, so they couldn't blame me and had to replace them. The manager also didn't want to give me a supervisor's number, acting as if there's no one else above her who can help me. Instead, another staff member provided me with one. Her rude and defensive behavior made it even more suspicious. I contacted the supervisor Tarsha to investigate and hopefully find a solution. She promised to call back but didn't. Waiting to heard back.

Dr. Andy Huynh is so patient, he explained to me everything about my dry eyes, and how to treat the…read moredryness. I highly recommend him.

The owner Leonard is always nice to talk with. Very knowledgeable. Great service no pressure. Good…read moreselection of eye glass frames.

I have been going there for the past four years. Excellent service, products and the price. The…read moreowner is very knowledgeable.

I wish I could give this place and optometrist a negative number for a rating. The optometrist was…read morerude and condescending. There was no soap or paper towels in the bathroom so clearly no one in this office cares for hygiene. The place is truly dirty and disgusting. No one should go to this place.

I can simply say he is a dynomite guy. Available to patients and a helper. I would recommend him…read moreand his office and staff to anyone. You will not go wrong.

I picked Modern Eyes out of sheer desperation and am so happy with my panic Zocdoc choice. Finding…read morea doctor who's in-network for your insurance plan and can also see you on short notice is always a crapshoot but Dr. Stetson was very kind and patient. He took the time to show me the images he took of my eyeballs, walk through what the problem was (wearing contact lenses for too long), and put me at ease from beginning to end. The wait time wasn't bad at all. I was seen very close to my appointment time and was out of there in under half an hour. Not to mention there were quite a few parking spots right in front of the office. The office is very clean and modern-looking. All in all, this was a much more pleasant experience than the eye office I usually go to (Boston Eye in Brookline, where you can wait close to up an hour to see a doctor and there's no validation for parking).

Most of my experiences with Eye Doctors and Glasses stores have been uneven. For example, I really…read morelike the selection of frames and the technician but not the doctor. Or the reverse. Well Modern Eyes solves that problem by giving you an amazing experience at each step of the process. The initial exam was done by a student that's looking to be an Eye Dr. and she was very thorough. The eye DR was excellent he took his time and actually explained things. The last person was Elliot the technician that helps with the glasses and this gentleman sets the bar for the level of care and service that you should receive. This place is amazing. I'm now a customer for life!