Opened office quickly when asked. Facility is very clean and secure. Staff was very helpful.read more

Arrived to the location at 2pm it was closed and no one was here. Tried calling and they said they…read morewould be back from lunch at 2:30pm. Came back again at 2:30pm still closed. Waited until 3pm and STILL NOTHING. Had a reservation and everything was already paid for and I took the day off from work to do this and drove OVER AN HOUR TO GET HERE. Very unprofessional and will be calling for a refund.

International Self Storage in Highland, CA has great people working there. I used storage for…read morethree years and never had any issue. Great safe place, great prices, great people.

From the owner: Most people feel overwhelmed when they run out of space…read more Whether you're moving, downsizing, or just need a place to store seasonal gear, not having enough room creates stress and clutter. At Highland Storage, we believe storing your stuff shouldn’t add more chaos to your life. That’s why we offer clean, secure storage units with drive-up access, 12-hour entry, and a friendly local team that actually picks up the phone. You can book a unit online in minutes, pay your bill from your phone, and rest easy knowing your things are protected with video surveillance and a fully fenced property. Here’s how it works: Reserve your unit online. Move in at your pace. Relax knowing your stuff is safe. Stop feeling overwhelmed by all the extra stuff. Store it with Highland Storage and get the space (and peace of mind) you need.

Yesterday I posted the horrible experience I had at this location when renting a u-haul. Today I…read morereceived a phone from a manager named Robert. He was extremely apologetic and genuinely concerned for what happened. This is the type of service I expect. Robert was awesome and said he will follow up with the employee I encountered. Thank you Robert

We have had a storage unit at Palm Storage in Highland for many years. All the employees on site…read morehave always been very helpful, items are secure. In the office I feel like I am on a first name basis with people working there to get our storage bill paid. Rates are competitive or lower than other storage facilities.

The staff is amazingly awesome! I'm always greeted with a smile along with plenty of laughs! I…read moreconsider both Dave and Lacretia my storage family. I've never had any issues with my storage or making payments! The value of their customer service out ways the amount I pay! When ever the day comes I have to leave this facility I will miss them more than they know!

I have a storage unit very nice and lots of room..old man is very nice and helpful. He always have…read morea smile on his face never see him in a bad mood..

!!! My RV was just…read morestolen off the lot because thieves cut through the back fence. The storage company KNEW the fence had been breached - AND NEVER CALLED ME TO TELL ME MY RV HAD BEEN STOLEN!!!!!!! They had video footage of thieves breaking in. The sheriff could have caught them in the next 2 days if I had known, but I had to discover the theft MYSELF! This company (the name "Secure Storage" is a total joke) claims it is making improvements now, but if anything goes wrong in the future, they are under NO obligation to take proactive steps to help their customers. The sheriff's deputy taking my report told me himself that he can't believe anyone would store their RV in this place because the owners don't give a damn. After going round-and-round with the manager as to why I never received a courtesy call regarding the theft, I COMPLETELY AGREE WITH THE DEPUTY. !!!!

DON'T RENT!! This place should be called UN Secured…read moreStorage!! Massive RV losses due to theft! Last year the cameras were broke and manager John had no rational why when the police investigated!! He and his boss assure they were getting 24 hour security protection and all would be good. Guess what.....this year (April 23) I went to get my RV out and Catalytic converts had been cut off! Robert just says sorry we are not responsible! Robert also called me last year and moved me out even though the RV was still in its spot and I had never called! The guy who manages the place is a complete incompetent. This place is located next to the wash and is a easy place to break into, locks don't stop the thieves, they cut a pry open while Robert sleeps! I've spent over 12k in rent and I have over 9k in damage and theft. HEAR ME, DON'T RENT FROM UNSECURE STORAGE!

This is a SCAM!!!!!!…read more They DOUBLED the rent after 3 months of storing!! Said it was because it was an internet special but was not told by the person who processed paperwork that this would be the case. ABSOLUTELY terrible way to run a business. These people are terrible humans for even thinking this an acceptable way to treat hard working people.

do not rent from here just raised storage rent 40% after 6…read moreyears extra space storage on boulder has allowed homeless to stay on sight which is a huge violation. had our storage unit broken into not safe not secure

horrible service the manager is so incredibly rude, atleast I think it was the manger, she was…read morescreaming at my mom to get out and it was 10:00 right when they were closing but my mom was just trying to save the stuff she got from water damage. The place isn't that great I recommend going to a different storage unit if you want your stuff to be safe! Her stuff was stolen and nothing has been don't about that!

Contacted the owner multiple times about the damage to our stuff due to a rat problem just to be…read moretold they are not responsible and will not even assist with disposing of any of the items that were ruined while stored in their facility. It's just sad.

Do not, I repeat do not rent here. When I moved in they gave me a rate of $96 and within 3 months…read moremy rent has gone up to $169!!! When I call to discuss my rent rate they say it's due to market rates. Which is crazy because they use low rates to bring customers in and once they are moved in the jack up the cost. I've tried to get ahold of the area manager for over 2 weeks and they are "not available" and let me know they will return my call. And yet, no returned call. I've also submitted an inquiry online and no response to that either. Only reason I haven't moved out is because I don't have the man power to move all my stuff all over but as soon as I do I am leaving this facility and never looking back. Don't do business with this company.

This place went to shit ! We moved out the rest of our stuff and never will rent a storage here…read moreagain. New person that works there don't know anything to what's going on. My lock was broken and stuff was missing. Beware!