Great service! Evelyn was very helpful. Was able to rent and store same day. Very clean and well…read moresecured facility.

Came here a few months back. Evelyn was at the desk. She was very helpful and patient, being that…read moreI had never rented a storage before and wasn't quite sure how the whole sign up process worked. She explained everything and took time showing us various units that were available. The property and units are clean and secure. Every time I've gone in to make a payment, the staff has always been friendly. We recently downsized to 5 x 10 and once again the staff was very accommodating in showing us the units that were available. Thank you Evelyn and the rest of the staff for your helpfulness. I highly recommend this storage facility.

Excellent experience from start to finish. The staff was very accommodating, friendly, and helpful…read morethroughout the entire process. They answered all of my questions and made everything easy and stress-free. The storage facility was also very clean, organized, and well-maintained, which made me feel confident leaving my belongings there.

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

I've had a great experience with facility. It's clean, secure, and well-managed--but what really…read morestands out is the customer service. Jose, one of the staff members, is absolutely the man. He's always friendly, professional, and genuinely helpful. Whether it's answering questions, helping with access, or just making sure everything runs smoothly, he goes above and beyond every time. You can tell he takes pride in his work and actually cares about the customers, which makes a huge difference. Honestly, it feels like he's carrying the weight of the whole team at times--and he still does it all with a smile. Huge thanks to Jose for showing up every day with a positive attitude and making the experience so much better.

I have been a customer for almost three years. I chose this location because it was close,…read moreconvenient and when we walked through to check it out manager, Jose, was so nice and helpful. He has been absolutely wonderful and a pleasure to work with. Always helpful, professional and a really warm personality. As result of a house fire and total loss of my property, I had a few things I was able to salvage and store and needed to add another unit. He was kind and understanding and helped us find the right sized unit. While my construction went on longer than expected I needed to add another unit. I have had a total of 3 units here. No issues with billing or payments. They're timely with receipts and communication for rent increase. It seems unfair, and I'm disappointed that the monthly rents continue to rise for consistent customer account's that are current. But, I know that's how the storage rental business works. The building is climate controlled, and always clean. As other customers have noted, the one bathroom is inconsistently available and often locked. Not always stocked with supplies and the faucet at the sink was broken and not promptly repaired. The elevators are a nice size and fits a lot of items with no issues. In the years I've been a customer, I've never experienced them broken. Extremely easy to get in and out of the building with access. But overall, a very nice experience. My only complaint would be the parking. At times, You have to be strategic about your visit to get parking. Over time, there were used to be a couple of women that worked in the office with Jose. Haven't seen them in a while. But, always friendly and prompt. We did not start having issues until they hired this guy, who refuses to give out his name, so we'll call him "NoName". NoName is extremely rude, dismissive and unprofessional. We walked in the office to get a cart, NoName did not greet us, and barely even acknowledged we entered the door. NoName looked up and said, "What do you want?" I looked at my husband and just walked out. Another time when he initially started working there and Jose was on break, I asked him when the manager would be back - so I could review all my contracts - he said "I am the manager, what do you want?". The tone was so disrespectful and condescending. I'm assuming he didn't know we were long time customers. But, he was not like that with a Hispanic couple that came in while he was supposed to be helping us. They were greeted warmly and asked to wait patiently, while his demeanor changed when coming back to us. Maybe it's a race thing, but I know it's intentionally directed. We typically stop in to say hello. But, I had gotten to the point where I would just avoid the office if Jose was not in the window. Jose let us know NoName was an assistant and not a manager. We told Jose about the guys behavior, and he mentioned he had been told the same by other customers and would deal with it. Apparently, it was not dealt with. I went into the office recently to close one of my units. I talked with Jose, and he advised we could leave the unit emptied, cleaned and remove our lock and let them know. I did exactly that, took pictures and video, left the unit lock off and emailed the store my proof of exit. I called in to confirm exiting and NoName answered. I explained I vacated my unit, took pictures, emailed proof, just wanted to confirm. NoName said, "why did you do that? You have to do an exit walkthrough". I let him know that I followed the instructions by Jose. NoName said, "well I'll go walk it and if it looks ok I'll email you". I said thanks and what's your name, he paused, said "well ok I'll let you know and hung up". I immediately called back and no answer. Even if that was not the process, it was definitely convenient for us and he did not have to be rude and hang up on me. They'll be losing a good customer by end of cycle. One person really can ruin the reputation of an entire business. I know it's bigger than one customer and the owner makes enough money to not care about one customer. So, I can take my business elsewhere.

This storage center has all you need: a variety of sizes to rent, an extremely helpful staff, and…read moreclimate-controlled, indoor units. I am using this location for the second time because of my great first experience, and I'm happy that I did. Daisy is very knowledgeable and will do her best to find a space that suits your needs. I appreciated her help with all my questions. A valuable employee, indeed. Thank you Daisy!

I was a customer at this facility for well over a decade, until about 3 years ago…read more Watched the rates go up exorbitantly & steadily, the service slowly decline year by year, and the front desk employees become surly and apathetic. Example: one time I watched 2 employees posing out on the lawn, taking 'glamour pics' for a couple minutes, while another customer and I were waiting at the front desk for service... Then my unit was broken into - the perpetrators were able to push the roll-up door off its' track and force it up a couple feet, then grab everything within reach. So this business can talk all they want about security and on-site cameras, but MANY parts of the facility do not have camera coverage, and if something does happen they will be very uncooperative when it comes to allowing police to access footage when you file a police report. I had to plead with them for multiple days before they would finally allow police to view the tape before it 'timed out.' Beware these guys... Been with the Extra Space Storage on Carson Blvd in Hawaiian Gardens, about 2 miles away, for 3 years now, and they are flawless...

Recent went to rent a RV spare. Staff was super friendly and property really taken care of. Onsite…read moredump, ice machine, and high pressure wash. Not many places have that. Highly recommend this storage.

Excellent service. Nice people. Was nice to show us around. Unit was a nice size. Had discounts on…read morelocks

They NEVER answer the phone! I guess it's fitting since they're also NEVER in the office during…read morebusiness hours. I paid on my bill on the app, yet it's not showing. It's showing in my bank account though and that's what I'll be using to prove it's paid. This could have all be resolved if someone actually worked there.

Update: Poor communication skills…read more No one told me this location specifically has you come back into the office when you're using your unit for the 1st time. So they had me sign up, checked my ID and had no issue charging me and now that I have my things I don't have access to the gate. Oh and of course it's after their office hours, so I call the Emergency Access. Nope couldn't help me and that's how I found out I have to come in with an ID again.... No phone call, no no voice message, no email, I even checked my junk folder just in case I really missed something. So now my things are stuck in my car. Irritated at the situation is an understatement. Poor communication skills. It's almost the end of the month and I still have no access to my own unit, that's been paid for. Ludicrous

Customer service can't get any better. The office staff is so friendly and helpful. When I was…read morefirst researching storage units, Vanessa was quick to reply my emails and generous with the details. She answered all my questions quickly and thoroughly. Then when I walked in to rent the unit, Kim was awesome. She has to have worked there for years because she sure does know her stuff. She went through the contracts/paperwork in full detail as well. I was lost at certain points but she had no problem repeating information for me. Both ladies are very friendly. I have not met Vanessa in person, but I must say I do enjoy smileys in emails. :) Kim was chatting it up during my paperwork session. There was a Tom Hanks movie filmed here! The name of the movie escapes me at the moment, but I'm sure you'd be able to google it. Storage units have easy access. Units are well lit. Clean facility. No critters crawling around or anything. Each unit lit from inside, and with optional electrical connections. You have the option to store stuff that needs to be plugged in (extra $25 per month). You also have the option to add 24 hour access to your unit (extra $55 per month). General contract allows for access between 6am and 8pm all 7 days. That's plenty time. They send email reminders about payment due dates (roughly a week notice). There is a 10 day grace period for payment just in case mail is slow or whatever.

Good storage facility. Kimberly the manager always answers questions thoroughly and has staff that…read moreare helpful when you need assistance. Overall a solid place to choose for storage.

I love being a Norwalk Self Storage customer. The service is top notch and the facility is well…read moremaintained. It is a popular place for all your storage needs. I recommend Norwalk Self Storage very highly.

This place is very nice and well kept! I had a recent storage unit in Hawaiian gardens at extra…read morestorage on Norwalk blvd. ( owner is nice, one other employee I encounter was nice and understanding.. the others a holes! Are dark and eh... it was ok Now, shooting forward to this your space self storage, units are IMMACULATE!! Very neat and clean. Well lit and very well kept. And I loved the fact that my storage unit wasn't in deep (5x10) it was 10x5 meaning 10 ft in width and 5 fr deep. With a roll up door! So much easier to put things away and also to find anything I may need going forward!! thank you so much your space!! Keep up the good job!! Oh! And before I forget... the girl at the front desk!! Give her a raise!! She's amazing! I can't remember her name, but she went above and beyond for us. Thank you so much

I absolutely give this young man Joseph G a ten star. I lost my husband in 2024 then my mom 2026, I…read morewasn't thinking straight and if Joseph didn't remind me with the courtesy calls I might have lost my space. Anyone who has lost a loved one we forget everything. This area is secured with cameras and gated. Joseph G. has a heart of gold he is always willing to answer all your questions without hesitation. To the owner of paramount storage space, I appreciate you taking the time to hire excellence employees and you have a happy satisfied customer, Joseph G. has excellent knowledge in his work. I will diffenitly refer my friend's and family. Thank you Sally G. "Not related" Oh, I also upgraded to a bigger storage last month. Joseph G. helped find a space within my monthly budget. Very happy.

Good stuff, Clean place,…read moreSecure facility, Friendly staff. Cant ask for more from a self storage site. I've rented with others in the past and Extra Space seems to be the go to.

Jocelyn was super helpful in moving me in to my new storage unit! They offered me a few different…read moresizes to find the perfect fit and I got to look at several options. The space is super clean and organized. The office was also very professional. I appreciate that they have lifts, carts, and a gate for my convenience. Everyone was really nice and easy to work with. I'm really happy with this space and can tell that it's the right one for me!

They are a total scam. Shortly after moving in they will dramatically increase your monthly fee…read more Classic bait and switch scammers. Stay away.